Comfort Suites Outlet Center
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Summary of reviewsComfort Suites Outlet Center enjoys high praise for its prime location, just 10 minutes from downtown Asheville and close to major attractions like the Biltmore Estate. Its adjacent outlet mall makes it ideal for shopping enthusiasts, while the nearby food trucks and pet-friendly rooms cater to diverse guest needs. The area offers plenty of dining and shopping options, solidifying its reputation as a convenient and accessible stay whether for short-term or extended visits.
The complimentary breakfast receives numerous accolades, described as good to outstanding by many guests. The variety of options, including favorites like biscuits and sausage gravy, coupled with the clean and well-maintained breakfast area, makes for a satisfying start to the day. Some reviewers suggest improvements like fresher fruit, but overall, the breakfast experience is positive.
Rooms at the hotel are spacious, very clean and well-maintained, providing a comfortable stay that guests appreciate. While there are minor issues like occasional dissatisfaction with the bathroom or a slight smell, the overall room experience is favorable. The comfort of the bedding receives mixed reviews—though many find the beds exceptionally comfortable, others criticize them as hard and uncomfortable, highlighting an area for potential improvement.
Cleanliness is a standout feature throughout the hotel with both rooms and common areas consistently noted for their spotless condition. The staff further enhances the experience, frequently described as friendly, professional and exceptionally helpful. Specific employees, such as Diana, are mentioned for going above and beyond in service, contributing significantly to guest satisfaction.
Although the hotel records an average rating of about 7 to 8 out of 10, reflecting some moderate evaluations, the overall sentiment is positive. Comfort Suites Outlet Center meets the expectations of a three-star hotel, ensuring a comfortable and reasonably priced stay with ample amenities.
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The complimentary breakfast receives numerous accolades, described as good to outstanding by many guests. The variety of options, including favorites like biscuits and sausage gravy, coupled with the clean and well-maintained breakfast area, makes for a satisfying start to the day. Some reviewers suggest improvements like fresher fruit, but overall, the breakfast experience is positive.
Rooms at the hotel are spacious, very clean and well-maintained, providing a comfortable stay that guests appreciate. While there are minor issues like occasional dissatisfaction with the bathroom or a slight smell, the overall room experience is favorable. The comfort of the bedding receives mixed reviews—though many find the beds exceptionally comfortable, others criticize them as hard and uncomfortable, highlighting an area for potential improvement.
Cleanliness is a standout feature throughout the hotel with both rooms and common areas consistently noted for their spotless condition. The staff further enhances the experience, frequently described as friendly, professional and exceptionally helpful. Specific employees, such as Diana, are mentioned for going above and beyond in service, contributing significantly to guest satisfaction.
Although the hotel records an average rating of about 7 to 8 out of 10, reflecting some moderate evaluations, the overall sentiment is positive. Comfort Suites Outlet Center meets the expectations of a three-star hotel, ensuring a comfortable and reasonably priced stay with ample amenities.
Dog Friendly Hotel
Two pets with a maximum weight of 30 lbs / 13 kg are accepted at the hotel for a small fee.
Hotel with Parking
This hotel offers free self-parking on-site for all guests.
Cheap Hotel
This hotel provides suite-style accommodations and is located near an outlet center. It's a budget-friendly option that offers extra space and convenience.
Hotel with Outdoor Pool
This Comfort Suites features an outdoor pool and is located near the Outlet Center.
Hotel with Heated Pool
Guests can enjoy a seasonal heated outdoor pool at this hotel. It's a great option for a warm swim during the outdoor pool season.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Comfort Suites Outlet Center boasts an excellent location that garners high praise from guests. Situated just 10 minutes from downtown Asheville and convenient to major attractions like the Biltmore Estate, it provides easy access to both the city and the countryside. The hotel is adjacent to a popular outlet mall, making it ideal for those who love shopping and guests appreciate being able to walk over to various food trucks and eateries with their pets.
Its proximity to the freeway and interstate ensures straightforward travel, yet the hotel remains remarkably quiet and family-oriented. The surrounding area offers ample dining and shopping options, further adding to its appeal. Those passing through find it an ideal stopover, while pet owners commend the hotel's pet-friendly rooms.
Safety is a noted benefit, as is the convenience of nearby restaurants, activities and attractions. The combination of cleanliness, friendly staff and comfortable rooms solidifies its reputation as a top choice for travelers. Overall, the location of Comfort Suites Outlet Center is praised for its mixture of tranquility, accessibility and convenience, making it a fantastic base for both short-term and extended stays.
The breakfast at Comfort Suites Outlet Center generally received positive feedback from guests, highlighting several favorable aspects. Many guests praised the breakfast as good with some noting it was even better than experiences at other hotels. The complimentary breakfast was frequently described as great, tasty and even outstanding by some with particular mentions of the biscuits and sausage gravy. The variety of food was noted by several reviewers with the breakfast buffet being fantastic for its range of options.
Guests appreciated the cleanliness and maintenance of the breakfast area with staff regularly cleaning and restocking items, ensuring a neat and welcoming environment. The breakfast often included usual fare like biscuits, gravy, sausage patties and eggs, which many found satisfying and filling.
However, there were suggestions for more variety and fresher options, such as better fruit and boiled eggs. A few guests felt the breakfast was average or bland but still deemed it acceptable or not bad. Overall, the majority of reviews reflected a positive experience with the hotel's breakfast, emphasizing good food quality, cleanliness and attentive service.
Comfort Suites Outlet Center offers a comfortable stay with its spacious, very clean rooms that create a welcoming environment. Guests appreciate the ample room sizes, ensuring no cramped feelings and many mention the very comfortable beds. The hotel provides clean, well-cared-for accommodations that appear updated and modern. The friendly staff adds to the positive experience and practical amenities cover all necessities. In terms of location, the hotel offers the convenience of free parking close to the center of Asheville. However, it seems there are occasional minor issues, such as dissatisfaction with the bathroom and a few instances of a strange smell. Overall, the hotel ensures a pleasant stay through its cleanliness, spaciousness and comfort.
Comfort Suites Outlet Center garners mixed reactions when it comes to their beds. On the positive side, many guests praise the beds as very comfortable, mentioning that they enjoyed a very comfortable stay. For some, the bed was extremely comfortable, offering a restful sleep experience. The comfortable beds and pillows also stand out as highlights, making these guests' stays quite pleasant.
However, there are also critical views that cannot be ignored. Some guests found the beds to be hard and uncomfortable, making it difficult for them to sleep well during their stay. Issues such as the mattress being uneven or horrible to sleep on and even some considering them the worst they've ever encountered in a hotel, are noted. Specific comments draw attention to the bed being smashed against the window and the oddity of using tiny, square-shaped pillows that resembled throw pillows for a couch. Furthermore, there are suggestions to replace double or full beds with larger queen beds for added comfort.
Overall, while a significant number of guests found their beds comfy and enjoyed a relaxing sleep, there are recurring complaints about the hardness and overall quality of some mattresses that the hotel may need to address.
At Comfort Suites Outlet Center, guests frequently commend the hotel for its exceptional cleanliness and convenient location. The rooms are consistently described as very clean, spacious and well-maintained, contributing to a positive experience. The entire facility, including common areas, is repeatedly noted for its spotless condition and neatness. Guests also highlight the hotel’s quiet atmosphere and reasonable pricing, making it an attractive option for various travelers. Additional praises include the professional and friendly staff, a decent breakfast and a safe environment, all of which contribute to an overall satisfactory stay. Numerous guests appreciate the convenient location near the airport and other attractions, further enhancing the appeal of Comfort Suites Outlet Center.
The staff at Comfort Suites Outlet Center consistently receives high praise from guests. Descriptors like very nice, wonderful, friendly and helpful are frequently used to describe the team. Guests appreciate the staff’s professionalism, courtesy and welcoming demeanor. Many reviewers found the staff to be super friendly and attentive, always ready to offer assistance and excellent suggestions. Housekeeping is noted for their excellent service and specific staff members, such as Diana, went out of their way to resolve inconveniences. Overall, the staff are often described as amazing, exceptional and incredible, contributing significantly to a positive guest experience.
The 'Comfort Suites Outlet Center' consistently receives moderate to good evaluations from its guests. The hotel earns an average rating of around 7 to 8 out of 10, reflecting a generally positive reception. Guests appreciate the adequacy of the facilities and services provided with many describing their stay as good. While there are some instances of average ratings, the overall trend highlights satisfactory experiences. These reviews suggest that 'Comfort Suites Outlet Center' meets expectations for a comfortable lodging option with ample amenities complementing its three-star status.
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Location
Its proximity to the freeway and interstate ensures straightforward travel, yet the hotel remains remarkably quiet and family-oriented. The surrounding area offers ample dining and shopping options, further adding to its appeal. Those passing through find it an ideal stopover, while pet owners commend the hotel's pet-friendly rooms.
Safety is a noted benefit, as is the convenience of nearby restaurants, activities and attractions. The combination of cleanliness, friendly staff and comfortable rooms solidifies its reputation as a top choice for travelers. Overall, the location of Comfort Suites Outlet Center is praised for its mixture of tranquility, accessibility and convenience, making it a fantastic base for both short-term and extended stays.
Breakfast
Guests appreciated the cleanliness and maintenance of the breakfast area with staff regularly cleaning and restocking items, ensuring a neat and welcoming environment. The breakfast often included usual fare like biscuits, gravy, sausage patties and eggs, which many found satisfying and filling.
However, there were suggestions for more variety and fresher options, such as better fruit and boiled eggs. A few guests felt the breakfast was average or bland but still deemed it acceptable or not bad. Overall, the majority of reviews reflected a positive experience with the hotel's breakfast, emphasizing good food quality, cleanliness and attentive service.
Rooms
Beds
However, there are also critical views that cannot be ignored. Some guests found the beds to be hard and uncomfortable, making it difficult for them to sleep well during their stay. Issues such as the mattress being uneven or horrible to sleep on and even some considering them the worst they've ever encountered in a hotel, are noted. Specific comments draw attention to the bed being smashed against the window and the oddity of using tiny, square-shaped pillows that resembled throw pillows for a couch. Furthermore, there are suggestions to replace double or full beds with larger queen beds for added comfort.
Overall, while a significant number of guests found their beds comfy and enjoyed a relaxing sleep, there are recurring complaints about the hardness and overall quality of some mattresses that the hotel may need to address.
Cleanliness
Staff
3 Star
Yes, Comfort Suites Outlet Center has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Comfort Suites Outlet Center.
Yes, Comfort Suites Outlet Center welcomes dogs.
Yes, parking facilities are available at Comfort Suites Outlet Center.
Yes, Comfort Suites Outlet Center has a gym.
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