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Summary of reviewsThe DoubleTree by Hilton Biltmore/Asheville consistently receives positive reviews for its outstanding location, delightful amenities, and exceptional hospitality. Nestled near the iconic Biltmore Estate, the hotel's prime location offers guests easy access to both the estate and downtown Asheville. This strategic positioning provides an excellent base for exploring local boutique shopping and dining options, allowing guests to immerse themselves in the vibrant culture of the area.
Guests are particularly pleased with the hotel's breakfast offerings, which are frequently described as excellent, featuring a variety of healthy options and a remarkable omelette station. The overall breakfast experience is enhanced by the hotel's inviting ambiance and the delightful signature warm cookies that greet visitors upon arrival.
Accommodation at the hotel is praised for its cleanliness and comfort. Guests appreciate the spacious, quiet rooms with cozy beds, along with modern amenities such as adjustable thermostats and efficient coffee makers. Special requests are handled with care, ensuring a personalized and comfortable stay. Despite minor remarks about wear in certain areas, the well-maintained property and prime location make the hotel a favorite among guests.
The hotel's commitment to cleanliness is evident throughout the property, with modern bathrooms, clean guest spaces, and well-kept common areas contributing to an attractive environment. This, paired with the friendly and professional staff, offers a welcoming atmosphere that enhances the overall guest experience.
The pool area adds to the appeal, with its warm and clean setting inviting relaxation. Families especially enjoy the amenities, including the hot tub and fitness center, which contribute to enjoyable stays for visitors of all ages. For pet owners, the DoubleTree by Hilton Biltmore/Asheville stands out as a dog-friendly destination, offering ground floor accommodations and special treats for pets.
Overall, the DoubleTree by Hilton Biltmore/Asheville is highly regarded for its superb location, excellent service, and comfortable accommodations, making it an ideal choice for both leisure and business travelers seeking a delightful and stress-free stay in Asheville. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is listed as eco-friendly and offers electric vehicle charging. It has achieved ISO 14001:2015, ISO 50001:2018, and ISO 9001:2015 certifications.
Hotel for Honeymoon
This hotel provides a comfortable stay and convenient access to the Biltmore area. Its amenities and service ensure a pleasant honeymoon experience.
Dog Friendly Hotel
Your furry family member is welcome to this hotel, as long as it is up to 75 lbs / 34 kg. Treats are offered upon arrival, while walking areas are also available. A fee is charged.
Business Hotel
As a Hilton property, it likely offers standard business amenities such as meeting rooms and business services. Its location near Biltmore provides a convenient and attractive setting. DoubleTree hotels generally offer comfortable accommodations and reliable service suitable for business travelers.
Accessible Hotel
This hotel is tagged in our database as having accessible features available for guests requiring specific accommodations.
Hotel with Gym
This DoubleTree offers a fitness center for guests seeking to stay active. It provides essential equipment for a comprehensive workout.
Hotel with EV Charging Stations
This hotel offers EV charging stations for guests with electric vehicles. It is conveniently located near the Biltmore Estate.
3-Star Hotel
This hotel is near the Biltmore Estate in Asheville. It provides comfortable accommodations and on-site amenities, making it a convenient and valuable option for visitors.
Hotel with Indoor Pool
This hotel features an indoor heated pool and a whirlpool with a retractable skylight roof. It is also noted for having poolside chairs for relaxation.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Room Types
Double Room with Two Double Beds - Non-SmokingThis room features a cable TV, desk with ergonimic chair, and coffee-making facilities.
King Room with Sofa Bed - Non-SmokingThis room features a cable TV, desk with ergonimic chair, and coffee-making facilities.
Premium King Room with Balcony - Non-SmokingThis room features a spacious balcony, a work area, and complimentary WiFi. A dining table, sofa-bed, refrigerator, and microwave are provided.
Premium King Room - Non-SmokingThis room features cable TV, and coffee-making facilities.
Premium Queen Room with Two Queen Beds - Non-SmokingThis room features a work area, complimentary WiFi, and a flat-screen TV. A refrigerator and microwave are also provided.
Double Suite with Balcony - Non-SmokingThis suite features a balcony with a courtyard view, cable TV, and desk with ergonomic chair. Coffee-making facilities are also included.
Double Room with Balcony - Non-Smoking This room features a private balcony, coffee-making facilities, and cable TV with movie channels.
Deluxe King Suite - Non-SmokingThis suite features complimentary WiFi, a work area, and a flat-screen TV.
King Suite with Sofa Bed - Non-SmokingThis suite has complimentary WiFi, a work area, and a flat-screen TV. A sofa bed is provided.
Junior Queen Suite - Non-SmokingThis suite features a sofa, complimentary WiFi, and a work area. A flat-screen TV is also provided.
Double Room - Non-Smoking This quadruple room features complimentary WiFi, a work area, and a flat-screen TV.
Double Room with Bath Tub - Disability Access/Non-Smoking This double room features complimentary WiFi, a work area, and a flat-screen TV.
Premium King Room with BalconyThis suite has a spacious balcony, a work area, and complimentary WiFi. A microwave and refrigerator are provided.
King Room Accessible Tub - Mobility Access/Non-SmokingThis double room features complimentary WiFi, a work area, and a flat-screen TV.
One-Bedroom King Suite with Accessible Tub - Mobility Access/Non-SmokingThis suite has complimentary WiFi, a work area, and a flat-screen TV.
Guest Reviews
8.3
Very Good
Location
Nestled in the picturesque region of Asheville, the DoubleTree by Hilton Biltmore stands out for its unbeatable location, offering guests unparalleled access to the iconic Biltmore Estate. The hotel is strategically positioned near the entrance to the Biltmore, making it an ideal choice for those looking to explore this renowned landmark. Guests can also enjoy a swift and easy commute to downtown Asheville, either by car or a quick Uber ride, allowing them to experience the vibrant city life without hassle.
The property’s proximity to Biltmore Village opens up a delightful array of boutique shopping and an abundance of dining options. Visitors will find it easy to immerse themselves in the local culture with nearby shops and restaurants that are just a short stroll away. The location not only ensures convenient access to the estate but also places guests within a central and safe part of Asheville, perfect for those wanting to explore further afield.
In addition to its prime location, the hotel is well-maintained with a beautiful interior, offering a clean and welcoming environment. Whether visiting for a wedding or traveling with a furry companion, the ground floor accommodations paired with a beautiful outdoor patio and garden make it suitable for dog families. The DoubleTree by Hilton Biltmore/Asheville effortlessly combines convenience, comfort, and accessibility, ensuring that guests can enjoy a stress-free stay while taking in the unique blend of charm and modernity the area has to offer.
Breakfast
At the DoubleTree by Hilton Biltmore in Asheville, guests often find themselves delighted with the hotel's breakfast offerings. The dining experience consistently receives praise, with many guests noting that the breakfast is not only good but often excellent or fantastic. The breakfast buffet stands out for its variety and quality, featuring plenty of healthy options and a notable omelette station where chefs whip up made-to-order delights, including some of the best omelets and grits that have left a lasting impression on visitors.
While some guests have mentioned that the breakfast can be a bit pricey, the general consensus leans towards satisfaction with the quality and taste that justify the cost. There's a healthy balance between a more traditional continental fare and a cook-to-order selection, catering to various preferences.
Despite a few remarks about the breakfast being simply okay or mediocre, the majority highlight the excellent spread and the hospitable dining atmosphere. Adding to the charm are the delectable, signature warm cookies that greet guests upon arrival. Overall, the breakfast experience at this hotel offers a satisfying start to the day, set amidst the relaxing ambiance of the courtyard in the mornings.
Rooms
Nestled in the heart of Asheville, the DoubleTree by Hilton Biltmore offers a charming blend of comfort and convenience perfect for both leisure and business travelers. Guests consistently appreciate the cleanliness and quiet ambiance of the rooms, with many praising the spaciousness and comfort of the beds and pillows. The staff's warm hospitality and accommodating nature further enhance the hotel experience, often leaving visitors feeling well-attended and at ease.
While some rooms exude modernity with newer furnishings, a few guests noted occasional signs of wear and an outdated feel in certain areas. However, the hotel's prime location and well-maintained property override minor setbacks for most guests. Guests rave about the ample amenities, such as adjustable thermostats, functional coffee makers, and efficient showers, contributing to a satisfying stay.
Special requests are handled with care, from finding the perfect room match to offering warm cookies upon arrival, adding to the overall positive impression. The Junior Suites, in particular, stand out for their extra space and inviting balconies, offering a bit of luxury and relaxation. Overall, the DoubleTree by Hilton Biltmore remains a favorite for its superb location, attentive service, and consistently comfortable accommodations.
Beds
The DoubleTree by Hilton Biltmore/Asheville often receives praise for providing a comfortable sleeping experience, with many guests finding the beds to be very comfortable or even describing them as cozy or like sleeping on a cloud. The comfort of the beds contributes to a good night's sleep for many visitors. However, a few guests noted a preference for softer mattresses and pillows, as some found the beds and pillows to be a bit firm or hard, occasionally leading to discomfort. Despite these occasional differences in preference, the majority of reviews highlight the hotel as a reliable choice for a restful stay with its comfortable beds.
Cleanliness
Nestled conveniently close to the Biltmore, the DoubleTree by Hilton Biltmore/Asheville impresses guests with its consistently high standards of cleanliness and maintenance. The property is well cared for, with guests frequently noting the clean and updated rooms, comfortable beds, and modern bathrooms with excellent water pressure. Both common areas and guest spaces, including the pool and hot tub, are described as exceptionally clean and inviting. The hotel's aesthetic appeal is complemented by new carpeting and well-manicured surroundings, making it an attractive choice for travelers. Guests also appreciate the friendly and helpful staff, adding to the welcoming atmosphere. This establishment not only offers a safe and comfortable stay but also delivers a satisfying blend of modern amenities and a prime location, enhancing the overall guest experience. Despite some minor remarks about musky odors, the overwhelming sentiment is one of satisfaction with the hotel's commitment to cleanliness and comfort.
Staff
Nestled in the heart of Asheville, the DoubleTree by Hilton Biltmore is renowned not only for its prime location near iconic attractions like the Biltmore Estate but also for its exceptional staff. Guests consistently commend the warm and helpful nature of the personnel. The front desk team, often highlighted, provides superb service, characterized by professionalism and a friendly demeanor that makes visitors feel welcome from the moment they arrive. Carla, one of the front desk staff, receives high praise for her outstanding service and genuine kindness, embodying the hotel's commitment to stellar hospitality.
Communication throughout the guest experience is marked as effective, ensuring a smooth and seamless stay. The staff's accommodating nature is frequently noted, as they go above and beyond to assist with guests' needs. Whether it's offering helpful recommendations or efficiently handling requests, the team consistently delivers high-quality customer service. This dedication ensures that visitors not only enjoy their stay but also leave with lasting positive impressions.
Overall, the staff at DoubleTree by Hilton Biltmore/Asheville elevates the experience with their courteous and amiable service, turning a good hotel into a great one, as evident from the glowing reviews.
Pool
The pool area at the DoubleTree by Hilton Biltmore/Asheville is a hit among guests, offering a delightful experience that is frequently praised. The indoor pool stands out for its warmth and cleanliness, making it an inviting spot for relaxation. Families, in particular, find the area enjoyable, with kids taking full advantage of both the pool and the accompanying hot tub. Guests have also lauded the attentive and friendly staff, which enhances the overall experience. The combination of a well-maintained pool, an inviting hot tub, and a fitness center contributes to enjoyable evenings and a pleasant stay for visitors of all ages.
Dog Friendly
The DoubleTree by Hilton Biltmore/Asheville offers an inviting atmosphere for guests traveling with pets, particularly dogs. Visitors consistently praise the hotel’s warm and enthusiastic approach to four-legged companions, with staff members who are notably sweet and accommodating to dogs. The hotel provides special treats for pets upon arrival, making them feel as welcome as their owners. Ground floor accommodations make it convenient for families traveling with dogs, ensuring a comfortable stay without feeling cramped. The overall cleanliness and pet-friendly nature of the hotel add to its appeal for pet owners, making it a smart choice for those traveling with furry family members who value both comfort and hospitality. While some challenges, such as isolated noise disturbances from other pets, were noted, the positive aspects of their pet-friendly services and amenities make it a recommended destination for dog families.
Yes, DoubleTree by Hilton Biltmore/Asheville has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at DoubleTree by Hilton Biltmore/Asheville.
Yes, DoubleTree by Hilton Biltmore/Asheville welcomes dogs.
No, parking facilities aren't available at DoubleTree by Hilton Biltmore/Asheville.
Yes, DoubleTree by Hilton Biltmore/Asheville has a gym.