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Summary of reviewsElement Asheville Downtown is highly praised for its exceptional location, offering guests a prime base to explore the vibrant city of Asheville, NC. The hotel is conveniently situated near downtown attractions, dining, and entertainment, while still maintaining a peaceful atmosphere. Guests appreciate the easy walkability to the city's lively center, as well as the stunning rooftop views of Asheville and the Blue Ridge Mountains. The modern and spacious accommodations are enhanced by amenities like an indoor pool, exercise room, and convenient parking options, making it well-suited for those looking to explore Asheville’s cultural districts and nearby attractions.
The hotel is celebrated for its impressive breakfast offerings, which feature a variety of high-quality options catering to diverse tastes. Guests enjoy the fresh berries, Greek yogurt, granola, and hot dishes, along with a standout coffee bar. The breakfast area is well-maintained, with beautiful views complimenting the dining experience. While minor issues like cold food were noted, the majority of guests express high satisfaction with the breakfast and the welcoming hospitality.
Room accommodations at Element Asheville Downtown receive strong acclaim for their cleanliness, modern design, and functionality. The bright, spacious rooms come equipped with kitchenettes, comfortable beds, and thoughtful amenities, including large TVs and drinking water filters. Visitors appreciate the aesthetic appeal and impressive mountain views from many rooms, contributing to a restful and enjoyable stay.
The staff at Element Asheville Downtown consistently enhance the guest experience with their friendly, helpful, and knowledgeable service. Visitors appreciate the warm welcome and attentive service throughout their stay, with specific staff members often praised for their exceptional professionalism and courtesy.
While the parking experience is mostly positive, with ample and convenient options, some guests express dissatisfaction with the additional parking fee. Despite this, the easy access and availability of parking remain strong points.
Family-friendly amenities and services make the hotel an ideal destination for families, with spacious accommodations, pet-friendly policies, and facilities catering to both adults and children. The courtyard, pool area, and family-centric activities like happy hour add to the enjoyable experience for families visiting together.
Overall, Element Asheville Downtown impresses with its excellent location, comfortable accommodations, exceptional service, and comprehensive amenities, making it a preferred choice for both leisure and business travelers looking to experience the unique charm of Asheville. Show more
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Hotel near Golf Courses
A downtown hotel, it offers convenient access to main roads. This allows guests to easily drive to various golf courses located in the Asheville region.
Hotel Taking Steps Towards Sustainability
Element Asheville Downtown holds a Green Key Global Eco-Rating certification. The hotel prioritizes sustainability by offering a loaner bicycle program, comprehensive recycling programs, and a complimentary breakfast buffet with organic options. It also offers locally brewed beers.
Dog Friendly Hotel
The hotel welcomes two pets, for up to 50 lbs / 23 kg of weight. An extra fee is charged per night basis. Both cats and dogs are allowed to stay.
Hotel with Parking
Located in downtown Asheville, Element offers on-site parking. This combines the convenience of city access with the ease of having your vehicle readily available.
EV charging stations
Accessible Hotel
Element Asheville Downtown is noted as an accessible hotel option. The hotel provides features and amenities designed for guests requiring accessible accommodations.
Hotel with EV Charging Stations
This hotel offers EV charging stations. The hotel provides sustainable lodging option in downtown Asheville.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
Standard King RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
Guest room, 1 King, Mountain viewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.
Studio with Two Queen Beds and Sofa BedOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 3 beds.
Studio, 2 Queen, Sofa bed, Mountain viewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.
One-Bedroom King Suite with Sofa Bed Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.
1 Bedroom Suite, 1 King, Sofa bed, Mountain view, BalconyFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.
Standard King Room with Mountain View - Hearing AccessibleFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Studio with Two Queen Beds and Sofa Bed - Hearing AccessibleGuests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with streaming services and a private bathroom. The unit offers 3 beds.
Standard King Room with Adapted Tub - Mobility AccessibleOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Standard King Room with Mountain View - Mobility Accessible with TubThis air-conditioned suite is comprised of a flat-screen TV with streaming services and a private bathroom.
Queen Studio with Sofa Bed and Adapted Tub - Mobility AccessibleMeals can be prepared in the kitchen, which features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 3 beds.
Standard King Room - Hearing AccessibleProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned suite is comprised of a flat-screen TV with streaming services and a private bathroom.
One-Bedroom King Suite with Mountain View and Balcony - Mobility/Hearing Accessible with Roll-In ShowerMeals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned suite includes a flat-screen TV with streaming services and a private bathroom.
Guest Reviews
9.0
Excellent
Location
Element Asheville Downtown offers guests an excellent base to explore the vibrant city of Asheville, NC. The hotel's prime location provides easy access to downtown attractions, dining, and entertainment, while maintaining a peaceful atmosphere at night. Guests appreciate the ability to walk downtown, highlighting the property's proximity to the city's lively center and its rich array of restaurants and bars.
Apart from its strategic position, the hotel provides stunning rooftop views of Asheville and the Blue Ridge Mountains, further enhancing the overall experience. Visitors also enjoy modern, spacious accommodations, which are complemented by amenities like an indoor pool, exercise room, and convenient parking options. The hotel proves to be well-suited for those looking to explore Asheville’s cultural districts, such as South Slope and River Arts District, and is just a short drive from the iconic Biltmore Estate.
In summary, Element Asheville Downtown offers a perfect blend of location, cleanliness, and convenience, making it ideal for both leisure and business travelers seeking to immerse themselves in the unique charm of Asheville.
Breakfast
Visitors to Element Asheville Downtown consistently praised the hotel's breakfast offerings, painting a picture of a delightful culinary experience. The breakfast is often highlighted for its variety and quality, with guests appreciating the array of options available each morning. The menu seems to cater to diverse tastes, featuring fresh berries, Greek yogurt, granola, and a selection of hot dishes that go beyond standard hotel fare. The coffee bar, featuring espressos and lattes, is a standout, often described as a lifesaver by those who enjoyed the self-serve caffeine fix.
The breakfast setting also earns accolades; the area is described as well-maintained and clean, with some guests enjoying the beautiful views from the rooftop or second-floor deck while dining. While the majority of feedback is positive, with many calling it the best complimentary breakfast they've had at a hotel, a few guests noted issues such as cold food or malfunctioning appliances. However, overall, the breakfast experience at Element Asheville Downtown is seen as a significant plus, with numerous guests expressing their satisfaction with both the offerings and the welcoming hospitality.
Rooms
Element Asheville Downtown boasts an impressive reputation for its room accommodations. Guests frequently highlight the immaculate cleanliness and generous space offered by the rooms, which are described as bright, modern, and tastefully designed. Natural light floods the corner rooms, enhancing their appeal. Many rooms come equipped with well-appointed kitchenettes, complete with fridges, stoves, microwaves, and all necessary dishes and utensils, making them ideal for guests who prefer the option to prepare meals within the comfort of their own space. The beds are consistently praised for their comfort, contributing to a restful stay. Additionally, the rooms feature thoughtfully organized layouts and spacious bathrooms, which include large showers. Guests also note the excellent amenities like large TVs and drinking water filters. For those with an eye for aesthetics, the beautiful decor and impressive views of the mountains are additional highlights. Overall, the rooms at Element Asheville Downtown offer a perfect blend of functionality, comfort, and style, making them a preferred choice for travelers.
Beds
Element Asheville Downtown appears to deliver a satisfying sleeping experience, with many guests praising the hotel's beds. Numerous reviews highlight the exceptional comfort, often noting that the beds were among the most comfortable they've ever slept on. Guests consistently find the mattresses to be a perfect fit, particularly for those with back concerns, emphasizing their supportive quality. The overall cleanliness of both the beds and the rooms adds to the positive experience, as guests appreciate the tidy and welcoming environment.
While the general consensus points to comfort, there are instances where guests felt differently. Some reviewers indicated the beds were hard and the pillows lacked the desired fluff and support. Additionally, feedback about room allocations suggests a potential need for finer attention to booking details, as one guest paid for a king mountain view but received a queen overlooking the parking lot instead.
Despite these mixed sentiments, the prevailing opinion underscores satisfaction with the beds, making Element Asheville Downtown a promising choice for those prioritizing comfort during their stay.
Cleanliness
Element Asheville Downtown impresses guests with its high standards of cleanliness, offering a pristine environment throughout the hotel. Visitors consistently note the immaculate and spotless conditions of both the rooms and public spaces. The hotel's modern and contemporary decor complements the bright and fresh atmosphere, making it an inviting place to stay. Rooms are well-maintained, featuring clean and comfortable accommodations that ensure a pleasant experience. While minor issues like insufficient shower gel and towels were noted, these instances do not overshadow the overall cleanliness and professional upkeep of the property. The hotel's attention to maintaining a fresh and welcoming environment is a recurring highlight for guests, cementing its reputation as a well-run and accommodating establishment.
Staff
Element Asheville Downtown consistently impresses guests with its exceptional staff, who are frequently described as friendly, helpful, and knowledgeable. Visitors highlight the warm welcome they receive upon arrival and appreciate the team's attentive service throughout their stay. The management is noted for being particularly responsive and kind, with specific staff members like Gonzalo resolving technical issues efficiently and others like Bill and Josh offering invaluable city knowledge and assistance. Many reviews underscore the professionalism and courteous demeanor of the staff, making stays both enjoyable and memorable. The friendliness and competence of the team seem to elevate the overall experience at the hotel, with several guests singling out staff members for their exceptional service. This consistent praise suggests that any stay at Element Asheville Downtown is enhanced by its dedicated and accommodating staff.
Parking
Element Asheville Downtown offers a mixed parking experience that includes both convenience and a few challenges. On the positive side, guests have highlighted ample parking areas with easy access right in front of the hotel. Some reviews mention stress-free and free options either in the hotel's lot or enclosed garage, making the process straightforward and worry-free, especially for those venturing downtown.
However, some guests have pointed out paying an additional fee of $12 for parking, suggesting the fee detracts from the overall experience. Some reviews also express that parking should ideally be complimentary given its availability. A few comments mention limited parking spaces, indicating potential improvement areas to accommodate more guests. Overall, while parking at Element Asheville Downtown comes with a fee, the convenient location and consistent availability remain strong points for those visiting the area.
Family
Element Asheville Downtown stands out as an ideal destination for families seeking a comfortable and welcoming stay. Its convenient location complements the wide array of amenities available, ensuring a pleasant experience for guests of all ages. The hotel is noted for being pet-friendly, making it suitable for families traveling with furry companions. Visitors can enjoy spacious accommodations, like the 2-room suites, which comfortably accommodate families, including larger ones with up to five members.
The property's design and services cater well to family needs, featuring facilities that both adults and children can enjoy. The pool area, welcoming reception with cheese and wine, and a terrace offering panoramic views of the city contribute to a memorable stay. Additionally, the courtyard is notably kid-friendly, allowing children to play and explore safely. Families often highlight the happy hour as a fun activity, providing a chance to relax and socialize. Each aspect of Element Asheville Downtown is thoughtfully crafted to ensure a balanced and fulfilling experience for families visiting together.
Yes, Element Asheville Downtown has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Element Asheville Downtown.
Yes, Element Asheville Downtown welcomes dogs.
Yes, parking facilities are available at Element Asheville Downtown.