World > Asia > Kazakhstan > Aqmola > Tselinogradskiy > Hotels in Astana > Hilton Garden Inn Astana

Hilton Garden Inn Astana

Astana , Kabanbay Batyr Avenue 15 (Show on Map)

8.6

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Astana

Info

Summary of reviewsThe Hilton Garden Inn Astana is a highly recommended hotel for both leisure and business travelers due to its prime location, great staff and fantastic value. Guests love the proximity of the hotel to many landmarks, shopping centers and restaurants. The breakfast receives mostly positive reviews with guests praising the tasty and diverse options. The hotel's restaurant is described as cozy with attentive service and delicious food. The rooms are clean and spacious with comfortable beds and modern amenities. The hotel is known for its cleanliness and comfort with guests appreciating the hotel staff's quick responsiveness and customer-oriented approach. The beds are a highlight of the hotel experience, ensuring a good night's sleep for all. The hotel is perfect for business travelers, offering comfortable rooms equipped with all necessary amenities and dedicated workspaces for documents and laptops. Overall, the Hilton Garden Inn Astana is a great value for money for anyone wishing to stay in a hotel that fully meets their requirements.
Show more

Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Size of the gym: 60 m² (646 ft²)

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 2

Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc. Number: 2

Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.

Resistance bands - Balance trainers - etc.

Cost for using the gym: Free for guests

4-Star Hotel

Room Types

Queen Room This air-conditioned room offers a flat-screen TV, a refrigerator and a private bathroom.

Twin Room This air-conditioned room offers a flat-screen TV, a refrigerator and a private bathroom.

King Room This air-conditioned room offers a flat-screen TV, a refrigerator and a private bathroom.

Deluxe Queen Room The spacious triple room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a TV with cable channels. The unit has 2 beds.

One-Bedroom King Suite The spacious air-conditioned suite features a TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 2 beds.

Queen Room - Mobility Access This double room has air conditioning, fridge and electric kettle.

About Hilton Garden Inn Astana

Show Map

Guest Reviews

8.6

Very Good

Location

The Hilton Garden Inn Astana boasts a perfect location situated in the heart of the capital, making it convenient for walking tours and business meetings alike. Guests love the proximity of the hotel to many landmarks and shopping centers, as well as a variety of restaurants and banks. The staff are very accommodating and friendly, contributing to the positive atmosphere of the hotel. The location is their top highlight with many describing it as very convenient and ideal for travelers. Overall, this hotel proves to be an excellent choice for both leisure and business travelers with a prime location, great staff and fantastic value.

Breakfast

The breakfast at Hilton Garden Inn Astana receives mostly positive reviews with guests praising the tasty and diverse options. One guest even noted that the breakfast had improved significantly since their last stay with plenty of fresh fruits, pastries and made-to-order omelets. However, some guests felt that the breakfast lacked variety and others thought it was too expensive for what was offered. Despite these mixed opinions, many guests enjoyed the breakfast and found it to be a convenient and enjoyable start to their day.

Dinner

The guests at Hilton Garden Inn Astana had positive experiences with the hotel's restaurant. The restaurant was described as cozy with attentive service and delicious food. Despite some minor hiccups such as forgotten desserts and long serving times in a mostly empty establishment, the overall dining experience was enjoyable. Some guests were disappointed that breakfast was not available and others found the dinner menu to be limited. A few negative comments mentioned poorly prepared food and a lack of table organization, but guests who ordered from the kitchen praised the quality. Note that the restaurant is closed on weekends.

Rooms

The Hilton Garden Inn Astana boasts clean and spacious rooms with comfortable beds and a variety of pillows to choose from. Guests appreciated the modern amenities including air conditioning, mini-fridges and reliable internet. The hotel also offers stylish and comfortable workspaces around the property. Some visitors noted small maintenance issues like broken safes or worn-out bathrooms, while a few others found their rooms smaller than expected. Overall, the hotel provides a cozy and quiet ambiance with blackout curtains and peaceful surroundings. While some visitors experienced minor issues, most agreed that the Hilton Garden Inn Astana is a high-standard and convenient choice for their stay in the city.

Beds

The Hilton Garden Inn Astana is a hotel with beds that really hit the mark, according to reviews from satisfied guests. The beds are described as comfortable, wide and excellent quality. Guests can choose from two types of pillows to ensure their comfort and the mattresses are so cozy that some guests proclaim to have slept better than at home. The hotel's attention to detail is also praised with reviewers noting that the bedding and pillows are top-notch as well. Overall, the beds at the Hilton Garden Inn Astana are a highlight of the hotel experience, ensuring a good night's sleep for all.

Cleanliness

The Hilton Garden Inn Astana is a high standard hotel with a focus on cleanliness. Majority of the guests have praised the hotel for its cleanliness with phrases like 'clean and very comfortable', 'everything is clean and tidy' and 'the rooms are very clean and comfortable' being commonly used. The hotel is commended for its clean rooms with guests mentioning the clean towels and robes. Despite minor complaints regarding dusting and slow housekeeping, most guests have reported the hotel to be clean and well-maintained. The hotel staff are also praised for their responsiveness to guest complaints. However, a few guests have reported issues such as dirty carpets and dated facilities, but overall, the hotel is known for its cleanliness and comfort.

Staff

The staff at Hilton Garden Inn Astana are praised by guests for being smart, friendly, attentive and helpful. Many reviewers highlight the hotel's excellent customer service with some singling out specific staff members for their professionalism and kindness. Most guests find the staff polite and courteous, although there are some critical comments about unsmiling receptionists and slow service at check-out. Some of the guests faced language issues with the staff only speaking Russian, making it inconvenient for them. A few negative reviews highlighted rude personnel, but the majority of guests have only positive things to say about the hotel team. Overall, the hotel's staff are one of its standout features with guests appreciating their quick responsiveness and customer-oriented approach.

Wi-Fi

Guests at the Hilton Garden Inn Astana had mixed experiences with the hotel's wifi. While some complained about slow and unreliable connections with phrases like "horrible internet" and "wifi does not work well", others praised the "adequate internet" provided. It is worth noting that some reviews did not mention the wifi at all. Despite the spotty wifi, guests seemed to be satisfied with the overall experience at the hotel with only a few gripes regarding the air conditioning system.

4 Star

Hilton Garden Inn Astana is a beautiful hotel located in the new part of the city. Guests appreciated the classic yet comfortable decor of the hotel's interior. Although some guests mentioned that the hotel could use some cosmetic repairs, overall it was still a great place to stay. The hotel is perfect for business travelers, offering predictable and great value for money services. It is a traditional Hilton hotel that is good in its category and lives up to the brand's standards. The hotel's price may be a bit steep for some, but guests felt it was a good option to consider for a comfortable stay.

Business

The Hilton Garden Inn Astana is an excellent choice for business travelers, offering comfortable rooms equipped with all necessary amenities such as shower gels, shampoo, conditioner, iron and ironing board. The staff at reception were very helpful in explaining early check-in options. The hotel has a kitchen and dedicated workspaces for documents and laptops, making it ideal for business purposes. Although the business center was under renovation, the hotel maintains its high-quality standards. Guests rave about the breakfast and the superb level of service from the attentive staff. Overall, the Hilton Garden Inn Astana is a great value for money for anyone on a business trip wishing to stay in a hotel that fully meets their requirements.

No, Hilton Garden Inn Astana doesn't have any pool.

No, a spa isn't available at Hilton Garden Inn Astana.

Yes, Hilton Garden Inn Astana welcomes dogs.

Yes, parking facilities are available at Hilton Garden Inn Astana.

Yes, Hilton Garden Inn Astana has a gym. For more information, read the answers to the Gym questionnaire

More Options