Atlanta, 3520 North Desert Drive33.65768,-84.495865(Show on Map)
8.0
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSat, 08 Aug - Sun, 09 Aug08 Aug - 09 Aug
1 Room2 Guests
Info
Summary of reviews
The Four Points by Sheraton Atlanta Airport West is favorably reviewed for its strategic location close to Atlanta Airport, making it especially convenient for travelers with complimentary shuttle services and easy access to local highways. Situated near a rich array of dining options and shopping venues, the hotel's location adds to its appeal for those wanting leisure opportunities alongside ease of travel.
Guests generally appreciate the clean and spacious rooms, which come equipped with amenities like microwaves and mini-fridges. Beds are frequently praised for their comfort, ensuring a restful night's sleep. The staff enhances the experience with their friendly and professional demeanor, often going above and beyond to accommodate guests, making interactions pleasant and efficient from check-in to check-out. Specific staff members like Helen, Cameron, Ty, and Velvet have earned special mentions for their personalized service.
Cleanliness is a strong point of the property, with high marks for both room and facility maintenance. The overall ambiance is inviting, offering a refreshing retreat for guests looking to relax after travel or exploration. The breakfast offerings have received mixed reviews; however, guests recognize the quality of the food, even if they find it somewhat overpriced.
The pool, when operational, provides a pleasant environment for guests, especially families with children, although maintenance issues have been noted occasionally. Business travelers find the hotel particularly accommodating, with reliable shuttle services and practical amenities, making it a favored choice for those passing through Atlanta on work commitments.
Incorporating comfort, convenience, and quality service, Four Points by Sheraton Atlanta Airport West stands out as an excellent choice for travelers seeking a restful stay near the airport, ensuring satisfaction in both leisure and business experiences.
Categories
Pool
Outdoor Pool
Business
Golf
Sustainability Journey
Honeymoon
Family
Dog Friendly
Free Wi-Fi
Parking
Accessible
Gym
3 Star
Outdoor Pool
Room Types
Executive King SuiteThis suite includes an executive workspace with free WiFi, a bottle water and a small refrigerator.
Traditional King RoomThis double room has air conditioning, free WiFi and a bottled water.
Deluxe Corner King RoomThis double room features air conditioning.
Traditional Room with Two Double BedsThis double room has free WiFi and a bottled water.
Traditional King Room with Adapted Tub - Mobility and Hearing AccessibleThe unit offers 1 bed.
Guest Reviews
8.0
Very Good
Review Summaries
Location
The Four Points by Sheraton Atlanta Airport West boasts an exceptional and convenient location, making it an excellent choice for travelers. Situated mere minutes from the Atlanta Airport, the hotel offers seamless access for those arriving or departing by plane, complemented by a free shuttle service. Its proximity to major highways allows for easy travel around the city, enhancing its accessibility. Guests appreciate the surrounding area, which is rich in dining options and shopping centers, providing ample opportunities for entertainment and leisure. The hotel is also conveniently near a strip mall with a variety of restaurants, making dining out both easy and varied. This strategically located hotel not only offers the essential conveniences for airport-bound travelers but also places them close to shops, restaurants, and event venues, ensuring a pleasant and hassle-free stay.
Breakfast
At Four Points by Sheraton Atlanta Airport West, the breakfast experience presents a mixed bag, according to guest reviews. While some guests appreciated the breakfast service and found the staff to be friendly and professional, others felt that the breakfast was overpriced and lacking in variety. Several guests expressed disappointment that breakfast was not included in the room rate, which they felt it should have been, especially considering the cost.
However, among the critiques, some guests found the food to be delicious, noting that the breakfast and dinner menu, despite being somewhat pricey, offered tasty options. Additionally, the availability of alternatives such as turkey bacon was a positive for those with dietary restrictions. The small bar downstairs was highlighted for offering decent food, and while some guests were unsatisfied with the breakfast timing, the overall dining experience still managed to please others.
Rooms
Travelers staying at the Four Points by Sheraton Atlanta Airport West consistently commend the hotel for its clean, comfortable, and spacious rooms. The beds and pillows are often described as amazing, ensuring a restful night's sleep. Guests appreciate the friendly and helpful staff, contributing to a welcoming atmosphere throughout the hotel. Many reviews highlight the cleanliness of the bathrooms, which feature unique sliding barn doors, although some guests find them difficult to operate. Rooms are equipped with useful amenities such as microwaves and mini-fridges, adding convenience to their stay.
While most guests praise the hotel's cleanliness, some experience minor issues such as inadequate provision of washcloths, humidity in the room, or inconsistencies with bathrooms and showers. Nonetheless, rooms are generally quiet, and guests are impressed with their spaciousness, noting that even when sharing a room with multiple people, comfort is maintained.
Overall, the Four Points by Sheraton Atlanta Airport West is noted for offering clean and comfortable accommodations with pleasant staff interactions, making it a reliable option for travelers seeking a restful stay near the airport.
Beds
The Four Points by Sheraton Atlanta Airport West receives high praise from guests for its beds, consistently noted for offering a comfortable sleep experience. Descriptions such as amazing, super comfortable, and cozy are commonly used, emphasizing the appealing softness and perfect size of the beds. While the pillows received some mixed reviews for their softness, the beds themselves are widely regarded as a standout feature, contributing to a restful stay. Overall, the hotel's bedding earns commendation for ensuring guests can enjoy a relaxing and comfortable night's sleep.
Cleanliness
Travelers looking for a clean and convenient stay near the airport will find Four Points by Sheraton Atlanta Airport West an excellent choice. The hotel consistently receives high marks for its cleanliness, with both the hotel and its facilities maintained in pristine condition from the lobby to the rooms. Guests highlight the cleanliness of the bathrooms and the comfort and cleanliness of the shuttle service to the airport. This attention to detail ensures that each room is not only clean but also accompanied by a pleasant scent, creating an inviting atmosphere.
Beyond the spotlessness, the property's friendly staff also earns praise, contributing to a pleasant and comfortable experience. Although cleanliness in the common areas may be considered average by some, overall, the facilities are praised for their upkeep. The hotel's clean and welcoming environment makes it an ideal place to unwind after a day of travel or exploration, with a fantastic bar and snack area adding to the amenities.
For those prioritizing hygiene and looking for a relaxing area to stay, this hotel offers a refreshing retreat, balancing comfort with convenience.
Staff
At the Four Points by Sheraton Atlanta Airport West, the hotel staff consistently receives high praise from guests for their exceptional service. Visitors frequently describe the staff as friendly, helpful, and very accommodating, creating a welcoming environment for all. Various team members, from the front desk to the housekeeping and bar staff, are noted for being polite and professional, ensuring a pleasant stay for guests.
Specific individuals like Helen, Cameron, Ty, and Velvet are highlighted for their outstanding contributions, showcasing a personalized touch in their service. Guests appreciate the courteous and attentive approach of the entire team, with many noting the swift and efficient handling of their requests. The check-in process, in particular, is commended for being quick and pleasant, setting a positive tone for the stay.
Whether engaging with the front desk, bartenders, or shuttle drivers, guests consistently find the staff to be a standout aspect of their experience. The mix of professionalism and warmth contributes to a memorable visit, underlining the staff's dedication to customer satisfaction.
Pool
The pool at Four Points by Sheraton Atlanta Airport West receives mixed feedback from guests. On the positive side, many visitors find the pool to be a pleasant feature, often describing it as nice. The accompanying terrace offers an enjoyable atmosphere, and families have noted that children particularly savor their time by the pool. However, there are reports indicating some inconsistencies in maintenance, with instances where the pool was closed or in need of cleaning. Despite these occasional issues, the pool generally contributes positively to the overall guest experience when operational.
Business
Four Points by Sheraton Atlanta Airport West is a highly recommended choice for business travelers seeking convenience and comfort. The hotel provides exceptional service, with the staff receiving accolades for their helpfulness and understanding, particularly in unexpected situations such as missed flight connections. The transportation system, including the shuttle service, is praised for its reliability and convenience, adding to a seamless travel experience.
Guests find the check-in process and restaurant service efficient and satisfying, ensuring a hassle-free stay. The property offers a practical option for travelers looking to leave their cars safely during trips, adding an additional layer of convenience. For those needing to unwind after a demanding day, the hotel presents a peaceful ambiance that allows guests to relax and recharge.
Moreover, the location of Four Points is advantageous for business travelers, situated conveniently close to key business destinations. Overall, the hotel is regarded as a great option for both individual business needs and corporate arrangements, providing a welcoming environment where guests can enjoy their stay and focus on their work commitments.
FAQ
Yes, Four Points by Sheraton Atlanta Airport West has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton Atlanta Airport West.
Yes, Four Points by Sheraton Atlanta Airport West welcomes dogs.
Yes, parking facilities are available at Four Points by Sheraton Atlanta Airport West.
Yes, Four Points by Sheraton Atlanta Airport West has a gym.
