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Summary of reviewsHotel Indigo Atlanta Midtown by IHG is highly regarded for several key attributes that contribute to an exceptional guest experience. The hotel's location is one of its most praised features, situated centrally in Midtown Atlanta, offering easy access to the Fox Theatre and local events, as well as a metro station for convenient city exploration. Visitors appreciate being immersed in the vibrant atmosphere, surrounded by excellent dining and nightlife options. Complemented by friendly and helpful staff, guests consistently enjoy the welcoming environment.
The rooms at Hotel Indigo Atlanta Midtown are styled with unique and fun decor, providing a memorable and luxurious stay despite their compact nature. The comfort and cleanliness of the rooms receive frequent praise, with well-maintained and thoughtfully organized spaces. While the small size of the bathrooms is noted, the overall charm and clever use of space compensate for this minor inconvenience.
Cleanliness is a notable strength of the hotel, earning high marks from guests who appreciate the artistic and classy room decoration paired with superb hygiene standards. Although there are occasional minor issues, such as dusty lids on amenities, the commitment to providing a clean and inviting space is widely acknowledged.
The staff at Hotel Indigo Atlanta Midtown is another highlight, leaving guests impressed with their friendliness and helpfulness. Memorable interactions with staff members contribute to a positive atmosphere, ensuring that guests feel welcomed and valued throughout their stay.
Parking presents a mixed experience for visitors. While the proximity of a garage behind the hotel is convenient, the high cost—ranging from $40 to $50 per day—leaves some guests dissatisfied. Despite minor issues with permits and bag drop-offs, the overall accessibility is appreciated, albeit at a steep price.
Overall, the comfort of the beds is a standout feature, with guests frequently praising their large size and quality, especially the king-sized options. The beds significantly enhance the relaxing atmosphere, despite occasional remarks about needing additional coverings.
In summary, Hotel Indigo Atlanta Midtown by IHG excels in providing a superb location and delightful ambiance, with notable strengths in room design, cleanliness, and customer service from the exceptional staff. However, parking costs remain an area for potential improvement to ensure a more satisfying guest experience. Show more
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Dog Friendly Hotel
Hotel Indigo welcomes pets and provides a comfortable environment for both guests and their furry friends. While specific details are not available in the provided data, IHG hotels are generally known to offer pet-friendly amenities.
Do you accept dogs in all rooms? No, some rooms only: On 3rd floor
Is there an extra charge? Yes, $ 75 per booking
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Answers last updated by Hotel Indigo Atlanta Midtown by IHG
The hotel offers on-site parking with controlled access and in/out privileges. Accessible parking is also available, providing convenience and security.
Hotel where Extra Health & Safety Measures Have Been Taken
As an IHG property, this hotel follows the IHG Way of Clean program, ensuring enhanced cleaning standards. It likely offers hand sanitization stations and contactless services. It provides a cleaner and safer environment for guests.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
IHG Way of Cleaning
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Restaurant is closed for now.
Has the hotel closed during the pandemic? No
Answers last updated by Hotel Indigo Atlanta Midtown by IHG
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King RoomThis room features a cable TV, tea and coffee-making facilities, and a private bathroom. A free newspaper, coffee machine, and desk are also included.
Standard Queen RoomThis room features a cable TV, tea and coffee-making facilities, and a private bathroom. A free newspaper, coffee machine, and desk are also included.
Standard Double Room with Two Double BedsThis room features a cable TV, tea and coffee-making facilities, and a private bathroom. A free newspaper, coffee machine, and desk are also included.
Standard King Room - Non-Smoking This room features a cable TV, tea and coffee-making facilities, and a private bathroom. A free newspaper, coffee machine, and desk are also included.
Standard King Room with City ViewThis room features a cable TV, tea and coffee-making facilities, and a private bathroom. A free newspaper, coffee machine, and desk are also included.
Standard Double Room with Two Double Beds and City ViewThis room features a cable TV, tea and coffee-making facilities, and a private bathroom. A free newspaper, coffee machine, and desk are also included.
Double Room - Disability Access/Roll-In ShowerThis room features a cable TV, tea and coffee-making facilities, and a private bathroom. A free newspaper, coffee machine, and desk are also included.
Double Room - Disability Access - Accessible TubThis room features a cable TV, tea and coffee-making facilities, and a private bathroom. A free newspaper, coffee machine, and desk are also included.
Standard Queen Room with Bath and Shower CombinationFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a seating area. The unit has 1 bed.
Standard King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Standard Room with Two Double Beds - Allergen TreatedOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Hotel Indigo Atlanta Midtown offers a superb location that receives high praise from guests. Situated right in the heart of Midtown Atlanta, this hotel is perfectly positioned for theater enthusiasts, being directly across from the Fox Theatre. The convenience of its location makes it an ideal choice for attending local events, including plays and the Pride Parade. For those relying on public transportation, the hotel is conveniently close to a metro station, providing easy access to explore the city.
Guests appreciate the vibrant atmosphere and art deco decor, enhancing the overall experience of the stay. The hotel's proximity to an array of excellent restaurants and clubs further adds to its appeal, allowing visitors to immerse themselves in the local scene. Friendly and helpful staff complement the well-regarded location, ensuring a pleasant experience for guests. Overall, Hotel Indigo Atlanta Midtown stands out for its outstanding location and welcoming environment.
Rooms
Hotel Indigo Atlanta Midtown by IHG offers a unique and stylish experience for those visiting the city. The rooms are notably well-designed, featuring a unique and fun decor that enhances the stay. Guests frequently highlight the comfort of the rooms, with many finding them very suitable and clean, luxurious even, despite their compact nature. The climate control in the beachfront rooms adds an extra layer of comfort, ensuring a pleasant indoor atmosphere. The beds are consistently described as comfortable, contributing to a restful night’s sleep.
While the overall design and cleanliness receive high praise, the bathrooms are a common point of contention due to their extremely small size. Despite the challenge posed by the space constraints of a building around 100 years old, the hotel manages to offer plenty of spacious storage, allowing guests to organize their belongings efficiently. Overall, the charm, cleanliness, and clever use of space make up for the compactness of the rooms, providing a memorable stay for travelers who value design and comfort in a vibrant setting.
Beds
At Hotel Indigo Atlanta Midtown by IHG, guests frequently praise the comfort of the beds, making it a standout feature of their stay. Many guests highlight the large and comfortable beds, with several noting the superiority of the mattresses. The presence of king-sized beds is seen as an additional advantage, enhancing the overall experience with extra space. While the beds generally receive high marks for comfort, there are occasional remarks about the need for more covering or improvement. Overall, the beds contribute positively to the relaxing and enjoyable accommodations at this hotel.
Cleanliness
At Hotel Indigo Atlanta Midtown by IHG, cleanliness stands as a hallmark noted by many guests. Reviews consistently highlight the hotel as very clean, ensuring visitors feel both comfortable and secure during their stay. Guests have often praised the hotel for its superb cleanliness, remarking on rooms that are not only clean but also decorated with an artistic and classy touch. The hotel's location adds to its appeal, offering both cleanliness and convenience in one package. However, some guests expressed a few concerns. While the bathrooms maintain a clean standard, their small size poses a challenge for ease of movement, and there were minor issues such as dusty lids on amenities. Despite these small setbacks, the hotel's commitment to a clean and inviting environment has been widely recognized and appreciated.
Staff
Hotel Indigo Atlanta Midtown by IHG has received high praise for its exceptional staff, whose friendliness and helpfulness leave a lasting impression on guests. Visitors consistently note the pleasant and welcoming nature of the team, with specific mentions of staff members like Don Brown, Cierra, Natasha, and Michael who stand out for their remarkable assistance. The front desk not only upholds a lovely atmosphere but also showcases individuals recognized for their intelligence, patience, and charm. Guests frequently describe the staff as incredibly kind, courteous, and eager to help, making each encounter a positive and memorable experience. Whether interacting with the front desk or bar and restaurant attendants, guests are consistently met with a warm and inviting reception, underscoring the hotel's commitment to top-notch customer service.
Parking
Visitors to Hotel Indigo Atlanta Midtown by IHG have expressed mixed feelings about the parking situation. While it's conveniently located next to the hotel with a garage right behind, guests are frequently disappointed by the high cost associated with parking there. Many have noted that the daily charge for parking can range from $40 to $50, which they feel is steep considering they are hotel guests. This extra expense often leads to dissatisfaction, particularly when the parking process becomes cumbersome or when parking permits fail to work properly. Additionally, issues have been reported with dropping off bags, which can add to the challenges faced by those using the facilities. Overall, the ease of access to nearby parking is appreciated, but the price point remains a recurring concern among travelers.
No, Hotel Indigo Atlanta Midtown by IHG doesn't have any pool.
No, a spa isn't available at Hotel Indigo Atlanta Midtown by IHG.
Yes, Hotel Indigo Atlanta Midtown by IHG welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Indigo Atlanta Midtown by IHG.
Yes, Hotel Indigo Atlanta Midtown by IHG has a gym.