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Summary of reviewsThe Hyatt Place Atlanta Downtown is well-regarded for its prime location in the heart of downtown Atlanta, offering easy access to key attractions such as the Georgia Aquarium, Coca-Cola World and the Peachtree District. The hotel’s central setting is highly convenient for visitors attending conferences or exploring the city with numerous local restaurants and landmarks within walking distance. An added bonus is the hotel's shuttle service, covering a three-mile radius, which further simplifies navigation around the city center.
The hotel’s breakfast receives mixed reviews. Many guests commend the variety, quality and healthy options available, describing the breakfast as excellent and even the best complimentary one they've experienced. However, some guests found it lacking in variety and preparation quality, noting issues like stiff muffins and cold food. Despite this, the overall ambiance and friendly service during breakfast contribute positively to guests' experiences.
Rooms at Hyatt Place Atlanta Downtown are praised for their spaciousness, clean and well-equipped interiors and comfortable beds, which ensure a restful night's sleep. The daily cleaning services maintain the rooms in pristine condition, although the bathrooms are noted to be somewhat small. The general comfort and quiet atmosphere of the rooms provide a peaceful retreat from the bustling city, making them a major plus for extended stays.
Cleanliness is a standout attribute of the hotel with guests frequently commenting on the well-maintained rooms and common areas. Although there is occasional feedback regarding the need for minor renovations, the overall sentiment is very positive with cleanliness and guest comfort being top priorities.
The staff at Hyatt Place Atlanta Downtown are frequently lauded for their friendliness, professionalism and helpfulness. Guests often highlight the exceptional service provided by the front desk, housekeeping and security personnel. Employees frequently go above and beyond to enhance the guest experience, contributing significantly to the hotel's warm and inviting atmosphere.
Parking at the hotel is gated and secure, which is appreciated by many guests. However, the high cost of parking and the small size of the parking area are common concerns. Limited handicap-accessible spots and lack of or mandatory valet service with additional costs are noted drawbacks.
Lastly, the beds are generally found to be very comfortable, contributing to a restful stay. While some guests had preferences for softer or firmer mattresses, the overall feedback is that the beds are conducive to a good night's sleep.
In summary, Hyatt Place Atlanta Downtown offers a well-located, clean and comfortable base for exploring Atlanta, supported by friendly staff and mostly positive amenities, although there are notes on areas for improvement, particularly in breakfast variety and parking arrangements. Show more
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Categories
3-Star Hotel
Offering spacious rooms, a complimentary breakfast, and a central downtown location, this hotel provides excellent value and convenience. It's well-suited for both business and leisure travelers.
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Adults Only
Room Types
Double Room with Two Double Beds and Sofa BedThis room features a flat-screen TV, desk and tea/coffee maker.
King Room with Sofa Bed - High FloorThis room features a flat-screen TV, desk and tea/coffee maker.
King Room with Sofa BedThis room features a flat-screen TV, desk and tea/coffee maker.
King Room with Sofa Bed and Accessible Tub - Disability AccessThis room features a flat-screen TV, desk and tea/coffee maker.
Guest Reviews
7.9
Good
Location
Nestled in the heart of downtown Atlanta, the Hyatt Place Atlanta Downtown boasts an exemplary location, praised for its proximity to key attractions and amenities. Visitors appreciate the hotel's strategic placement, allowing easy access to local restaurants, museums and notable landmarks like the Georgia Aquarium, Coca-Cola World and Peachtree District. The convenience of walking distances to event venues, including the Mercedes-Benz Stadium and access to the Marta station is often highlighted.
Guests frequently commend the comfortable and quiet environment, enhanced by the hotel's central setting. This excellent area benefits those attending conferences or exploring the city with plenty of eateries and local attractions just a short stroll away. The hotel’s shuttle service, covering a three-mile radius, further adds to the convenience, enabling easy navigation around the city center.
Despite the occasional mention of intimidating street presence, the hotel’s central location remains a significant plus for many. Secure private parking and a pleasant, safe atmosphere add to the appeal, making it a practical choice for visitors. Overall, the Hyatt Place Atlanta Downtown offers a well-located, comfortable and convenient base for exploring all that the bustling city has to offer.
Breakfast
Hyatt Place Atlanta Downtown's breakfast offerings elicited a range of responses from its guests. Many praised the breakfast for being simple yet abundant, featuring a good selection of quality and healthy options. Words such as excellent, varied, tasty and fabulous frequently described the experiences with some even calling it the best complimentary breakfast they've ever had. Guests appreciated the delicious presentation and the variety, including fresh fruit and diverse choices that left them well-sustained for the day ahead.
However, it wasn’t all positive. Some guests found the breakfast to be inadequate, limited and hastily prepared with individual items like stiff muffins and cold food receiving specific critique. The use of disposable dishes and utensils was mentioned as a downside. Seating limitations during breakfast were also noted.
Overall, while many found the breakfast to be very good or even excellent, there was a notable segment that felt it fell short of expectations, suggesting room for improvement in both variety and quality. Nonetheless, the friendliness of the staff and the overall clean and comfortable ambiance of the hotel left a favorable impression on many of its guests.
Rooms
At Hyatt Place Atlanta Downtown, the rooms receive high praise for their spaciousness and smart layout. Guests often find the accommodations to be clean, well-equipped and nicely decorated, making for a comfortable stay. The beds are regularly cited as super comfortable, contributing to a restful night's sleep. Daily cleaning services help maintain the pristine condition of the rooms and the inclusion of facilities such as refrigerators are viewed as added conveniences for long stays.
While the bathrooms are noted to be smaller than expected, making it a bit challenging for activities like changing clothes, the overall room space and layout appear to compensate well for this minor inconvenience. The indoor climate of the rooms is also mentioned as being comfortable, ensuring an enjoyable environment throughout the stay.
Guests appreciate the quiet atmosphere of the rooms, which allows for a peaceful retreat from the bustling city. The hotel's convenient central location is an additional benefit mentioned, making it a prime choice for city visits. Despite a few isolated issues such as occasional lapses in restocking coffee pods and cups, the overall guest sentiment is that the rooms provide a very pleasant and comfortable experience.
Beds
The beds at Hyatt Place Atlanta Downtown receive largely positive feedback from guests. Many reviewers highlight the comfort of the beds, describing them as very comfortable and super comfortable. The king beds, in particular, stand out for their comfort. The bedding is noted to be clean, adding to the overall pleasant experience. Rooms are often mentioned as spacious and clean, which complements the comfortable sleeping arrangements. However, there are a few mixed reviews: some guests found the beds a little firm or too soft for their comfort, particularly for side sleepers. The size of the double beds was also mentioned as smaller than expected by some. Despite these few drawbacks, the general sentiment is that the beds contribute significantly to a restful stay.
Cleanliness
Hyatt Place Atlanta Downtown generally receives high praise for its cleanliness with guests frequently noting that their rooms are clean, spacious and comfortable. Reviewers emphasize the daily and tailored cleaning services, which ensure that rooms and common areas are consistently well-maintained. The hotel receives positive comments for not only the cleanliness of the rooms but also for other facilities, making the overall stay comfortable and enjoyable.
Guests appreciate the cleanliness of the bathrooms, although a few mention that they are somewhat cramped. Despite occasional critiques regarding outdated décor and the need for renovation, the overwhelming sentiment is that the hotel's cleanliness outweighs these concerns. The friendly and professional staff further enhance the experience, ensuring that cleanliness and guest comfort are top priorities.
Overall, the Hyatt Place Atlanta Downtown stands out for maintaining a high standard of cleanliness, which significantly contributes to the overall guest satisfaction.
Staff
The staff at Hyatt Place Atlanta Downtown consistently receive high praise for their friendliness, helpfulness and professionalism. Guests frequently mention how welcoming and accommodating the team is with the front desk, housekeeping and security personnel often singled out for their exceptional service. Many visitors felt the staff went above and beyond to ensure a pleasant stay with individuals like Carlos and Frank at the front desk making notable impressions for their outstanding assistance. The free shuttle service and the considerate approach of employees further enhance the guest experience. Despite a few criticisms regarding untrained or disengaged staff, the overwhelming sentiment remains positive with many appreciating the courteous, attentive and kind nature of the hotel's team. The sense of genuine hospitality and immediate fulfillment of requests contribute significantly to the hotel's warm and inviting atmosphere.
Parking
Parking at Hyatt Place Atlanta Downtown receives mixed feedback from guests. On the positive side, the hotel offers on-site, gated and secure parking, which is a notable convenience and provides easy daily access. Its location in downtown is also appreciated for being easy to find.
However, many guests find the parking cost to be steep, ranging from $30 to $35 per night and this expense is often highlighted as a concern. The parking area is described as small and having limited handicap-accessible spots near the entrance. Some guests mention a lack of valet parking or cite mandatory valet service with additional costs. While the parking is secure, the high price and complications related to parking detract from the overall experience.
No, Hyatt Place Atlanta Downtown doesn't have any pool.
No, a spa isn't available at Hyatt Place Atlanta Downtown.
Yes, Hyatt Place Atlanta Downtown welcomes dogs.
Yes, parking facilities are available at Hyatt Place Atlanta Downtown.