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Summary of reviews'Ramada Suites by Wyndham Manukau' receives overall favorable reviews with particular highlights on its convenience and accommodating amenities.
The hotel's location is exceptionally praised for its easy access to major motorways, proximity to Manukau Mall, Rainbow's End, Due Drop Events Centre and Auckland Airport. Guests appreciate the quiet yet central setting, ample parking and seamless travel facilitation, making it ideal for business or leisure stays.
The breakfast at the hotel garners commendations for its variety and quality, featuring hearty options and dishes like Eggs Benedict. The inclusion of breakfast in the room price adds value, although some guests note minor issues such as the absence of hot beverages and occasional repetition in offerings.
Dinner options receive mixed reviews. While the on-site restaurant and café are generally appreciated for their food quality and service, issues such as limited menu variety, inconsistent operating hours and slow service at times are noted. The convenience of dining on-site is a plus, especially for weary travelers, but alternative nearby dining options are sometimes preferred.
The rooms are highlighted for their cleanliness, comfort and modern amenities like good air conditioning, well-equipped kitchens and spacious layouts. Some guests experienced minor maintenance issues or found rooms small, particularly for extended stays. Despite these, the rooms are well-received, especially for short-term airport visits.
Cleanliness is mostly applauded with the hotel maintaining high standards in rooms and common areas. However, occasional shortcomings in specific housekeeping areas are mentioned.
Staff reviews are overwhelmingly positive with many guests praising their friendliness, helpfulness and professional service. However, inconsistent experiences with some staff members' helpfulness and demeanor are occasionally reported.
The wifi service is generally well-regarded for its high speed and reliability, although some guests encounter variable connection quality and minor access issues.
The gym receives mixed feedback, being appreciated for its quiet atmosphere but criticized for its small size and limited equipment availability.
Parking is noted as a significant advantage with ample, secure and free parking spaces frequently mentioned, although some guests faced issues during peak times or events.
Family-friendliness is a standout feature with spacious rooms, family-oriented amenities and a convenient location near entertainment options. Despite minor disruptions, the hotel is highly recommended for families.
Overall, 'Ramada Suites by Wyndham Manukau' is considered a suitable and comfortable option for travelers seeking convenience, quality service and good amenities with the location being a major highlight. Show more
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Categories
Accessible Hotel
This hotel offers a range of facilities for guests with disabilities, including wheelchair-accessible facilities and a lift. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are available for booking. Some bathrooms are equipped with a lowered sink.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Two-Bedroom Apartment - Non-SmokingThe spacious apartment features 1 bedroom and 2 bathrooms with a bath or a shower. The apartment provides air conditioning. The unit offers 2 beds.
Deluxe Double Room - Non-SmokingThe double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Studio Suite Apartment - Non-SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower. The unit has 1 bed.
One-Bedroom King Suite - Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower. The unit offers 1 bed.
Deluxe King RoomThe double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Ramada Suites by Wyndham Manukau is praised for its exceptionally convenient location, making it an ideal choice for various needs. With easy access to both SH1 and SH20 motorways, it facilitates seamless travel throughout the region. Guests appreciate its proximity to Manukau Mall, Rainbow's End and Due Drop Events Centre, along with a variety of dining options and convenience stores within walking distance.
The hotel is particularly favored for being near Auckland Airport, making it a perfect stopover for early flights or brief stays. Visitors find it centrally positioned for exploring South Auckland and attending nearby events or conferences. The ample parking availability and hassle-free access are additional perks that enhance the overall convenience.
Several reviews highlight the location's quiet yet central aspect, contributing to a comfortable and restful experience. Whether traveling for business, events or simply passing through, guests consistently acknowledge the location's practicality and suitability.
Breakfast
The breakfast at Ramada Suites by Wyndham Manukau receives generally positive feedback from guests. Many reviews highlight the great variety and quality of the buffet breakfast with terms like "amazing," "excellent," and "delicious" frequently used. Guests appreciate the hearty options available, including a combination of continental and cooked English breakfast items. There is praise for the inclusion of breakfast in the room price, which adds value to the stay.
Guests also commend the plentiful options and the freshness of the food with some noting specific items like creamy mushrooms and Eggs Benedict as standout choices. The breakfast is often described as more than passable or good with some reviewers particularly delighted by the ability to take away portions for later consumption.
However, a few reviews indicate areas for improvement, such as the lack of hot beverages (tea and coffee are not included in the breakfast package) and occasional issues with the temperature of the hot food items. Some guests found the breakfast repetitive with limited variety and noted the need for more gluten-free options. Despite these minor drawbacks, the overall sentiment towards the breakfast at Ramada Suites by Wyndham Manukau is positive, making it a noteworthy aspect of the guest experience.
Dinner
Ramada Suites by Wyndham Manukau's dining options receive mixed but largely positive feedback from guests. The on-site restaurant and cafe are often praised for their delicious dishes with notable mentions of excellent breakfast options like Eggs Benedict and great coffee. The restaurant's atmosphere is described as lovely and the staff, including the chefs, are commended for their accommodating service. Despite these positives, there are a few recurring criticisms, such as limited non-meat options and simple cuisine.
Guests appreciate the convenience of having a dining option on the premises, especially after long travels and the ground-floor restaurant is highlighted for its fast service and tasty vegan stir-fried vegetables. However, there are some drawbacks, including the restaurant's frequently limited opening hours, early closures and instances of slow dinner service. Instances of the restaurant being closed for private functions or lacking evening dining options were also noted, causing inconvenience for some visitors.
While the cafe excels in breakfast and lunch offerings with some guests loving the all-day cafe concept, it appears to have inconsistent operating hours, sometimes closing earlier than expected. Additionally, for those seeking dinner, nearby restaurants like Lone Star provide alternative dining options within walking distance. Overall, the food quality at the hotel is generally well-regarded, though the dining experience could benefit from more reliable availability and a broader menu selection.
Rooms
The rooms at 'Ramada Suites by Wyndham Manukau' have a mixed bag of feedback with a noticeable emphasis on cleanliness and comfort. Many guests appreciated that the rooms were clean, tidy and well-maintained with modern decor and good air conditioning. Spaciousness was highlighted in several reviews with many guests being pleasantly surprised by the good room sizes and well-equipped facilities, including washing machine and dryer, kitchenette and modern bathrooms.
However, some guests found the rooms to be small and cramped, particularly when considering the needs for an extended stay or for accommodating luggage. Instances of a musty or smoky odor were also mentioned, along with occasional issues with cleanliness in specific areas like the shower or overall room maintenance. Key amenities such as comfortable beds, air conditioning and a good shower were frequently noted as positive aspects.
Despite some comments on minor maintenance issues—such as damaged curtains, clogged washstands and rusty shower pipes—the overall sentiment about the rooms is positive when it comes to short stays near the airport. Guests appreciated the comfortable beds, good room layout and the convenience of the location, making it a suitable choice for short-term visits.
In summary, while the rooms at 'Ramada Suites by Wyndham Manukau' generally meet cleanliness and comfort standards, room size and minor maintenance issues vary with larger rooms being preferred by many guests.
Beds
At Ramada Suites by Wyndham Manukau, guests largely report positive experiences regarding the comfort of the beds. Many reviews highlight that the beds are comfortable or very comfortable with numerous mentions of large, comfy or huge beds adding to a restful stay. The pillows generally receive commendations for their comfort as well, contributing to a good night’s sleep.
Several guests appreciated the firmness and size of the beds with comments on firm or large beds being common. The nice bedding and comfortable mattresses have also been noted, giving the beds an overall thumbs up from guests.
However, there are occasional mentions of inconsistencies, such as beds feeling too soft for some or the discomfort of two single beds pushed together in place of a queen. Issues with bed alignment and occasional reports of sagging mattresses also surfaced. Despite these few drawbacks, the general sentiment leans significantly towards a positive and comfortable sleeping experience.
Thus, when booking a room at this hotel, one can generally expect a cozy and accommodating bed, enhancing the overall stay.
Cleanliness
The Ramada Suites by Wyndham Manukau generally receives favorable remarks regarding its cleanliness. Guests frequently highlight the clean and tidy state of the rooms, noting the modern facilities and comfortable accommodations. The hotel appears well-managed, often described as very clean with a high standard of housekeeping, contributing to the overall positive impression of the property.
While most rooms are noted for their cleanliness and being well-equipped, there are occasional lapses. Some visitors experienced issues such as dirty mugs and spoons, stained curtains and rooms that weren't cleaned diligently between stays. Specific areas like the bathroom and certain surfaces might benefit from more thorough cleaning. Despite these inconsistencies, the cleaning staff are often praised for their efforts.
The shared facilities, including common areas and the restaurant, also garner positive comments on cleanliness. However, some reviews mention specific issues like dusty beams, dirty windows and occasional sightings of cockroaches, which detract from the otherwise clean environment.
In conclusion, while the Ramada Suites by Wyndham Manukau generally upholds good cleanliness standards and offers clean and comfortable rooms, some areas may need more consistent attention to detail to meet every guest's expectations.
Staff
The reviews for the staff at Ramada Suites by Wyndham Manukau are largely positive with numerous guests highlighting their experiences with friendliness and helpfulness. Many mention that the staff were very friendly and supportive, providing excellent service. The receptionists, in particular, received praise for being very helpful and professional and specific staff members like Moe were noted for their exceptional service.
Guests appreciated the efficient and prompt service during check-in and check-out, as well as the polite and accommodating nature of staff across various departments, including housekeeping and the café. Several reviews highlighted the supportive nature and welcoming attitude of the staff with mentions of them going the extra mile, such as assisting with early check-ins.
However, there were a few less favorable mentions, including instances of unhelpful or unfriendly behavior from some staff members, particularly at the reception. Some guests also reported experiencing rude staff and poor customer service skills. Despite these occasional issues, the overall consensus is that staff at Ramada Suites by Wyndham Manukau are friendly, helpful and strive to make guests feel welcome.
Wi-Fi
The wifi at Ramada Suites by Wyndham Manukau generally receives positive feedback from guests with many highlighting its high speed and reliability. It is described as excellent, great for streaming and fast and decent in speed with notable mentions of free wifi included as standard. Several guests found the wifi performance consistent across all levels of the hotel and appreciated that the password was provided. However, some reviews indicated variability in the connection with instances of slow speeds and poor connections in certain rooms. Additionally, a few guests mentioned a lack of information about wifi access and difficulties using certain devices for streaming. Despite these minor issues, the overall sentiment toward the hotel's wifi is favorable with most guests experiencing a fast and hassle-free internet service.
Gym
The gym at Ramada Suites by Wyndham Manukau offers a range of fitness facilities that have received mixed reviews from guests. While some guests appreciated the nice and quiet atmosphere of the gym, others found it small and in need of better equipment maintenance, noting that only two out of four machines were operational at times. The availability of a cold water machine and the convenient location on the ground floor were positives highlighted by visitors. However, limited access hours with the gym not opening until 7 am, posed an inconvenience for early risers. Despite these issues, some guests found the gym to be adequately equipped for a basic workout.
Parking
Ramada Suites by Wyndham Manukau offers a generally positive parking experience, highlighted by numerous reviews praising its ample and easy-to-access parking options. Guests frequently note the convenience of free parking onsite, which many have found to be a significant advantage. The availability of secure and well-lit parking further enhances the sense of safety for those leaving their vehicles.
While there are a variety of parking spaces, including close and covered ones, few mentions suggest that parking can sometimes be hit or miss, particularly during events and peak times. Limited parking spots and occasional issues with space availability were cited by some guests, leading to occasional difficulties. Nonetheless, the overall consensus points to a satisfactory setup with plenty of spots available most of the time and easy parking being a common mention.
Guests also appreciated the added convenience of parking spaces close to their rooms, making it easier to manage luggage and direct access to the hotel. The use of free parking enhances the appeal, especially in a metropolitan area where such amenities can significantly impact the overall experience. Despite a handful of remarks regarding complicated or insufficient parking during certain periods, the general sentiment remains positive, reflecting good management of the hotel’s parking facilities.
Family
Ramada Suites by Wyndham Manukau has earned a strong reputation as a family-friendly hotel, offering various amenities and facilities that cater to families traveling with children. Guests frequently praised the spacious family rooms, noting that there is plenty of space for a port-a-cot beside the bed, making it convenient for families with young babies. The hotel also features a kids play room and a pool, which are very well received.
The location is another key highlight, providing close proximity to family entertainment, amusement parks and being an excellent starting point for day trips. This makes it an ideal choice for family reunions and those visiting for family-related activities. Even pets are welcomed, extending the family-friendly atmosphere to four-legged members.
While some guests mentioned concerns about emergency housing and occasional noise disrupting their baby's sleep, the overall sentiment emphasized the hotel as an excellent location for families to enjoy a nice holiday. The attentive staff received commendations for taking good care of family members, ensuring that the needs of both adults and children were met.
In summary, Ramada Suites by Wyndham Manukau stands out for its spacious, well-equipped rooms, family-oriented amenities and convenient location, making it a solid choice for families looking to enjoy a comfortable and enjoyable stay close to various entertainment options.
4 Star
Ramada Suites by Wyndham Manukau offers a solid four-star hotel experience with excellent room quality, modern design and cleanliness that meets high standards. The rooms are well-equipped and consistent with the quality expected from the brand, providing amenities such as Netflix on TV, which is appreciated by guests. The hotel is modern, clean and comfortable, making it a great value for money.
Guests highlight the exceptional facilities and good amenities provided at a reasonable price, which includes free parking. Despite some critiques about the staff needing higher-level training, overall service is positively noted. The hotel's location is convenient and easy to find, contributing to a pleasant stay.
The on-site cafe is lovely, though it could benefit from better advertising of its opening hours. The hotel is highly recommended for offering great value for money and exceptional quality for its four-star rating, making it a favorite choice for repeat visitors and those looking for a cozy and clean place to stay.
Business
Ramada Suites by Wyndham Manukau offers business travelers an exceptional experience with multiple guests highlighting its suitability for work trips. The hotel's location is praised for its proximity to key business venues and a conference center, making it particularly convenient for those attending events. Its restaurant is well-suited for business lunches, providing an additional venue for professional discussions.
The amenities available cater specifically to business needs, including extensive and efficient conference and meeting facilities. The WiFi is highly rated, described as superb and included as standard, which ensures seamless connectivity. Guests also appreciate the modern, clean and comfortable units, complemented by a friendly and helpful staff.
The hotel is noted for being great value for money, offering everything needed for a productive work stay. The ambiance in the foyer is conducive to connecting and working, further adding to its appeal for business travelers. Overall, Ramada Suites by Wyndham Manukau stands out as an ideal choice for efficient, comfortable and convenient business travel accommodations.
Accessible
Ramada Suites by Wyndham Manukau has received positive feedback regarding accessibility from multiple guests, particularly highlighting the ease of access from the underground garage and convenient overall room access. The hotel stands out with good accessibility, offering easy entry and exit routes, including after-hours access and proximity to a nearby motorway and shopping center. It is well-located, catering effectively to disabled guests and serving as a suitable base for events at the Convention Centre.
Rooms are clean and convenient and a swipe card system ensures smooth access. The hotel also features an on-site café, adding to the convenience for guests. However, some issues have been noted: the main entrance stairs are steep and pose a risk in wet weather and there is a lengthy parallel path that might present a challenge for disabled individuals. The ramp and steps were reported as not easily accessible for differently-abled guests, which signifies areas for improvement. There are also concerns about certain features like small, uncomfortable chairs and the overall lack of specific disability features in some rooms.
Overall, Ramada Suites by Wyndham Manukau is favorably noted for its accessibility, although there are areas where the hotel could enhance its accommodations for disabled travelers to achieve a more inclusive environment.
Luxury
Ramada Suites by Wyndham Manukau appears to offer a stay highlighted by notable luxury and exceptional service. Guests enjoyed nicely appointed rooms and great views, making it feel like a fancy hotel. The hotel's luxury amenities were positively noted and the on-site restaurant received praise for its nice hot dishes and overall quality. The property's proximity to the airport adds to its appeal, ensuring convenient travel. However, it's worth mentioning that the 'Deluxe Hotel' booking option did not meet some expectations of enhanced luxury. Despite this, most visitors found the overall experience comfortable and satisfying.
No, Ramada Suites by Wyndham Auckland Manukau Pacfic Centre doesn't have any pool.
No, a spa isn't available at Ramada Suites by Wyndham Auckland Manukau Pacfic Centre.
No, Ramada Suites by Wyndham Auckland Manukau Pacfic Centre doesn't allow dogs.
Yes, parking facilities are available at Ramada Suites by Wyndham Auckland Manukau Pacfic Centre.
Yes, Ramada Suites by Wyndham Auckland Manukau Pacfic Centre has a gym.