Auckland, 234 Hobson Street-36.85359,174.758873(Show on Map)
5.8
Rated
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Silverfern Backpackers is a budget-friendly hostel located in the heart of Auckland, offering easy access to the city's vibrant dining, bar scenes and essential amenities. Its central location, close to recreational attractions, the CBD, an airport shuttle and bus stops, makes it a practical and attractive base for exploring the city.
The hostel boasts an exceptional team of friendly, helpful and cooperative staff, including notable mentions of Pooja, Daniela, Luis and Mona, who contribute to creating a welcoming and secure environment for guests. This positive atmosphere significantly enhances the overall experience for visitors.
While guests appreciate the availability of free WiFi, they note that the quality of the connection can be inconsistent with some experiencing slow speeds or frequent disconnections. The beds receive mixed reviews as well; some guests find them comfortable with good-quality mattresses and pillows, but others complain about uncomfortable, flimsy beds and noisy, squeaky frames that impact the quality of sleep.
Cleanliness is a point of contention with some guests praising the clean and tidy rooms and daily cleaning routines. However, many reviews highlight pervasive issues such as dirty, unhygienic bathrooms, kitchens and common areas with bad smells of dampness and mold detracting from the guest experience.
Overall, Silverfern Backpackers offers good value for money with its affordable and central accommodation. It is an attractive option for budget-conscious travelers looking to save money, particularly for short stays. However, addressing ongoing cleanliness and maintenance issues, as well as inconsistencies in WiFi and bed quality, would significantly enhance the overall guest experience.
Categories
Accessible
This hostel offers facilities for guests with disabilities and is wheelchair accessible. Specific bathroom features mentioned include grab bars near the toilet, low-height counters and sinks, and raised toilet seats. Wheelchair-friendly rooms can also be booked.
3 Star
Nightlife
Parking
Adult Only
Small
Room Types
Bed in 6-Bed Female Dormitory RoomThis dormitory room offers city views and access to a shared bathroom.
Please note that this room cannot accommodate children.
Bed in 8-Bed Mixed Dormitory RoomThis dormitory room offers city views and access to a shared bathroom.
Please note that this room cannot accommodate children.
Double Room with Private BathroomThis private room offers city views and a private en suite bathroom.
This room has no capacity for additional guests.
Bed in 6-Bed Dormitory RoomRooms are 20 square metres.
Bed in 4-Bed Mixed Dormitory RoomRooms are 20 square metres.
Budget Double RoomThe double room features a carpeted floor, as well as a shared bathroom boasting a shower. The unit has 1 bed.
Bunk Bed in Female Dormitory Room
Single Bed in 10-Bed Dormitory Room
Bed in 10-Bed Female Dormitory Room
Bunk Bed in Mixed Dormitory Room
Guest Reviews
5.8
Rated
Review Summaries
Location
Silverfern Backpackers boasts an enviable location in the heart of Auckland, making it an attractive option for travelers looking to explore the city with ease. The hostel is ideally situated close to the city center, providing guests with convenient access to a myriad of dining options, vibrant bars and essential amenities right at their doorstep. The central location is perfect for those who want to be near the city's pulse with recreational attractions and the CBD within easy reach. The vicinity to an airport shuttle and bus stops further enhances its accessibility.
Several reviews highlight the balance of comfort and affordability, making it one of the more economical choices for accommodation in Auckland. The proximity to key points of interest means that everything a visitor might need is just a short walk away. While the praises of the location were abundant, some noted it as one of the standout benefits of staying at Silverfern Backpackers. In summary, its central and convenient position makes it a practical and attractive base for exploring Auckland.
Beds
Silverfern Backpackers offers a mixed experience when it comes to their beds. Several guests have found the beds to be comfortable, highlighting that the beds and bedding can be adequate and some have even praised the good quality mattresses and pillows. However, there are frequent remarks about uncomfortable and flimsy beds with some guests mentioning that you could feel the springs in the mattresses. The lack of ladders to the top bunk beds has also been a common inconvenience. Additionally, there have been numerous complaints about the beds being noisy and squeaky, which combined with the absence of air conditioning and overall noisy rooms, has affected the quality of sleep for many visitors. Despite some positive feedback, Silverfern Backpackers may need to address these ongoing issues to enhance their guests' stay.
Cleanliness
Silverfern Backpackers presents a dichotomy when it comes to cleanliness according to the guest reviews. On the positive side, there are notes of clean and tidy rooms, spotless bathrooms and frequent cleaning routines. Many guests appreciated the cleanliness maintained in certain areas, mentioning that rooms and some bathrooms were very clean with a good level of hygiene and daily cleaning routines. Some areas like the kitchen, while described as acceptable, had room for improvement.
However, the negative remarks seem to overshadow these positives. A significant number of guests found the hostel to be a labyrinthine space with poor signage, contributing to a less pleasant experience. Numerous reviews described the overall environment as extremely dirty and messy with pervasive bad smells of dampness and mold. Bathrooms, showers and kitchens frequently came under criticism for being dirty, unhygienic and poorly equipped. Public areas and common spaces were often mentioned as filthy and poorly maintained with neglected cleaning tasks apparent. These lingering cleanliness and maintenance issues detract significantly from the overall guest experience.
Staff
Silverfern Backpackers boasts an exceptional team of staff that consistently receives praise from guests for being friendly, helpful and cooperative. The reception team, including specific mentions of Pooja, Daniela, Luis and Mona, consistently display kindness and excellent problem-solving skills, ensuring a smooth and pleasant stay for visitors. The facility prides itself on offering excellent security and a welcoming atmosphere, which is heightened by the efforts of the accommodating and cheerful staff. Overall, Silverfern Backpackers has created a positive and supportive environment for its guests, contributing significantly to their favorable experience.
Wi-Fi
Silverfern Backpackers offers both strengths and areas for improvement when it comes to WiFi services. Many guests have highlighted the availability of free WiFi and have had positive experiences with it, describing the WiFi as good. However, there is inconsistency in the quality of the connection. Some reviews mention that the WiFi was lacking at times, slow or that the signal was poor and often wouldn't connect. Additionally, there are reports of the WiFi frequently going on and off and for some, it didn't work at all. Overall, while some visitors had a satisfactory experience with the WiFi, others found it to be unreliable.
3 Star
Silverfern Backpackers offers budget-friendly accommodation that is central and affordable, making it an attractive option for travelers looking to save money. The price-performance ratio is commendable, providing good value for the money spent. Situated in a great location, it is convenient for those who wish to explore the surrounding area without breaking the bank.
While the hostel receives praise for its affordability, it is suggested that it is best suited for short stays, such as a night or two, rather than for those beginning longer trips in New Zealand. Cleanliness seems to be an area where improvement could be made, as it is noted that guests should ensure their spaces are tidy.
Overall, for the price, Silverfern Backpackers provides a satisfactory stay that meets basic needs, making it an option worth considering for budget-conscious travelers.
FAQ
No, Silverfern Backpackers doesn't have any pool.
No, a spa isn't available at Silverfern Backpackers.
No, Silverfern Backpackers doesn't allow dogs.
Yes, parking facilities are available at Silverfern Backpackers.
