The Chancellor on Hobson

Auckland, 1 Hobson Street-36.844997,174.762772(Show on Map)

7.7

Good

+5 Photos

+ 3 Photos3

Checkin - Checkout dates‌

Info

Hotel Grand Chancellor Auckland City provides a relaxing and comfortable experience for guests in contemporary rooms with balconies and amenities such as an indoor swimming pool, gym and onsite parking. Located opposite the famous Viaduct Harbour in the Central Business District, the hotel is popular among both business and leisure travelers. Accommodations range from private studios to suites and apartments, all equipped for a comfortable stay, with some offering views of downtown Auckland, Sky Tower or Auckland Harbour. A continental breakfast is available at the Breakfast Lounge. The hotel also offers the No. 1 Hobson Lounge for small meetings and private events, complete with conference essentials. Fitness enthusiasts can enjoy the modern gym facility, featuring various exercise equipment and unwind in the heated 20-meter lap pool or spa pool.

Summary of reviews

The The Chancellor on Hobson is a great choice for travelers seeking convenience, great location and good value in Auckland. The hotel's central location is praised by guests with many mentioning its proximity to attractions, restaurants and shops. The rooms are generally spacious, clean and comfortable with many recommending booking a high floor for better views. The staff is friendly, efficient and accommodating, making guests feel welcome and at home. The gym and pool facilities are well-equipped and useful, although some guests had minor complaints. The hotel's parking facilities are generally well-received, although some guests found them difficult to navigate. While the breakfast options could use some improvement, the beds are super comfy and provide a good night's rest. Overall, the The Chancellor on Hobson provides a conveniently located, spacious and clean option for travelers seeking good value in the heart of the city.

Categories

Nightlife

Located on Hobson Street, The Chancellor on Hobson is near the SkyCity entertainment complex and Federal Street. This area offers a variety of bars and restaurants, as well as the 24-hour entertainment of the casino. Its central location makes it easy to explore the nightlife in the area.

Pool

Indoor Pool

Parking

Gym

Honeymoon

4 Star

Indoor Pool

Room Types

StudioDecorated in neutral colours with warm soft furnishings. Includes a kitchenette with dishwasher and microwave. This room is located on level 1, 2, or 3. It features views of the city, and does not offer harbour views.

One-Bedroom SuiteThese spacious suites feature a separate lounge and bedroom, plus kitchenette facilities with dishwasher and microwave. This room is located on level 1, 2, or 3. It features views of the city, and does not offer harbour views.

Apartment with BalconyThese rooms have great views of downtown Auckland and Sky Tower, plus full kitchen facilities, washing machine and dryer. The bedroom has a queen bed. The room has ensuite bathroom with the standing shower.

Apartment with Sea ViewThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit offers 1 bed.

Studio ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with city views, this apartment also features a washing machine and a flat-screen TV with cable channels. The unit has 1 bed.

Two-Bedroom Apartment with Harbour ViewThe unit offers 2 beds.

About The Chancellor on Hobson

Hotel Grand Chancellor Auckland City offers guests a relaxing and comfortable travel experience in contemporary styled rooms with balconies. The hotel's amenities include an indoor swimming pool, gym and onsite parking. Conveniently located opposite the famous Viaduct Harbour in the Central Business District, Hotel Grand Chancellor is a popular destination for both business and leisure travelers. Accommodations at Hotel Grand Chancellor Auckland City cater to various preferences, from private studios to suites and apartments. Each room is equipped with all the necessary amenities for a comfortable stay, with some offering stunning views of downtown Auckland, Sky Tower or Auckland Harbour. Guests can also enjoy a continental breakfast at the hotel's Breakfast Lounge. The hotel provides an ideal venue for small meetings and private events at the No. 1 Hobson Lounge, which is available after 11 am daily. The lounge offers a well-lit conference space complete with pens, pads, iced water and mints. For fitness enthusiasts, Hotel Grand Chancellor Auckland City features a modern gym facility with a range of exercise equipment, including a treadmill, exercise bike, cross trainer, free weights and a rowing machine. Guests can also unwind in one of the two indoor pools – a 20-meter lap pool and spa pool – both heated to perfection.

Guest Reviews

7.7

Good

Review Summaries

Location

The Hotel Grand Chancellor in Auckland City boasts an amazingly convenient location for tourists with many guests raving about its proximity to the waterfront, CBD, Sky Tower, Viaduct and numerous restaurants, cafes and shops. The hotel is within walking distance of many popular sights and amenities, such as the Princes Wharf, Queen Street and Britomart area. Guests can easily access airport transport, cruise ports and the ferry terminal, making it a great choice for those exploring the city or heading out on a cruise. The hotel's central location and good value for money make it a perfect choice for those wanting to see and do everything in the city. While some reviewers noted the hotel was getting a bit tired and the pillows needed replacing, most guests were pleased with the spacious, clean and comfortable rooms with many recommending booking a high floor for better views. Overall, a perfect choice for travelers seeking convenience, great location and good value in Auckland.

Breakfast

Upon reviewing guest feedback, it seems that the breakfast at The Chancellor on Hobson could use some improvement. While they offer a continental breakfast, there is no hot selection available. However, it appears that guests have the option to pay extra for breakfast. Some guests chose not to have breakfast on site, citing that it was not very good or that the breakfast room was closed upon arrival. On the other hand, some guests did not try breakfast or did not have any issues with it. It is worth noting that complementary coffee is not available on site. Overall, the breakfast options seem to have some room for improvement.

Rooms

The Hotel Grand Chancellor in Auckland City offers a range of rooms with many guests commenting on their comfort and cleanliness. Some rooms are spacious and conveniently located with full kitchen facilities. Guests particularly enjoyed rooms with balconies and views of the Sky Tower. However, some rooms are in need of refurbishment with outdated and poorly-maintained furniture and bathrooms. Despite this, many guests found the rooms well-equipped and soundproof with comfy beds and good air conditioning. The hotel's location is also praised by guests with many mentioning its convenience and proximity to attractions. While some guests report noise issues and a few negative experiences with room cleanliness and maintenance, the Hotel Grand Chancellor still offers good value for the price.

Beds

When it comes to choosing a hotel, comfortable beds are a top priority for most travelers. Fortunately, The Chancellor on Hobson seems to have it covered! Many guests raved about the super comfy beds and clean, soft sheets. Some specifically mentioned the good firmness of the mattresses. And while a few guests did have complaints about uncomfortable beds or noise from the street, the vast majority were more than satisfied with the size and comfort of their beds. All in all, it looks like The Chancellor on Hobson is a great option for getting a good night's rest during your travels.

Cleanliness

Hotel Grand Chancellor in Auckland City is a great option for those looking for a clean and comfortable stay in the heart of the city. The hotel is generally well maintained with clean and fresh smelling rooms that are serviced daily. While some guests noted minor issues like peeling flooring in the bathroom, old blood stains on sheets and dust on the headboard, these issues did not detract from the overall cleanliness of the hotel. Bathrooms were generally clean, although a few guests noted some mould or dirty shower curtains. The communal areas and gym toilets could use some improvement, but the hotel's pool was praised for being well maintained and clean. Overall, the hotel provides a conveniently located, spacious and clean option for travelers.

Staff

The staff at Hotel Grand Chancellor in Auckland City has been described as friendly, efficient, informative, accommodating and capable by guests. They were always willing to help and provided great customer service, making guests feel welcome. While some guests mentioned that the front desk staff could have undergone customer service training to improve their warmth and professionalism, others applauded their excellent service. The duty manager was singled out for praise and guests appreciated that the staff moved them to better rooms when needed. Some guests expressed concerns about certain housekeeping staff having a strong body odor smell, while others found the staff dismissive or unhelpful at times. However, most guests found the staff to be helpful, polite and accommodating and went out of their way to ensure comfort, including allowing guests to store their luggage pre- and post-checkout and organizing car parking. Overall, the staff at Hotel Grand Chancellor in Auckland City made guests feel at home and helped create a great experience for them.

Gym

Hotel Grand Chancellor in Auckland City offers excellent facilities including a nice gym and pool area. Guests found the gym well-equipped and easy to use with a spa and sauna available as well. The swimming pool was greatly appreciated by guests, although some found it too late to use. A couple of guests mentioned that the gym/pool area could do with a drinking fountain. However, some guests found the key card given to access the gym did not work for them. Overall, the hotel's gym and pool area provided good facilities that guests found useful during their stay.

Pool

The pool and spa area at The Chancellor on Hobson is a lovely bonus for guests to enjoy during their stay. Although some reviewers mentioned that the pool area was a little outdated and access to the pool was a pain since they had to ask staff to open it, most guests loved the pool and spa. The pool was big, clean and relaxing with a nice sauna, while the spa pool was a delightful addition. However, some guests had issues with the pool towels and the cold lap pool wasn't to everyone's liking. Despite these minor complaints, the indoor swimming pool had a maximum depth of only one meter, but it was good for a refreshing dip. Overall, the pool and spa facilities were well-maintained and guests noted that the pool was the standout feature of the hotel.

Parking

Hotel Grand Chancellor in Auckland City offers plentiful car parking options for its guests. There is a secure car park available, however, guests will need to pay a fee of $30 per night. The car park can be accessed via several tightly winding levels below the hotel, which some guests found difficult to navigate. Additionally, some felt that the driveway to the car park was narrow and had sharp turns. However, guests appreciated the fact that there was parking available on site with some mentioning that they didn't need their car during their stay. Some guests did mention that accessing the car park required a trip to reception, which could cause a delay. Despite these minor inconveniences, the location of the hotel and its parking facilities were generally well-received.

3 Star

The Hotel Grand Chancellor in Auckland City is a budget-friendly option for those looking for a place to stay in the CBD. Although the hotel is in need of some maintenance and updates, it is reasonable in price and offers passable accommodations. While some guests have mentioned odd room layouts, noise and musty smells, others have found their stay to be pleasant and overall satisfactory. The location is a bonus point, as it is centrally located and cheap. For those looking for a place to simply rest their head, this hotel is a good option.

FAQ

Yes, The Chancellor on Hobson has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at The Chancellor on Hobson.

No, The Chancellor on Hobson doesn't allow dogs.

Yes, parking facilities are available at The Chancellor on Hobson.

Yes, The Chancellor on Hobson has a gym.

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