The Edgerley Suites
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Summary of reviewsThe Edgerley Suites receive consistent praise for their exceptional location, nestled in the heart of Newmarket. Guests appreciate its convenient proximity to the Westfield Shopping Mall, restaurants, cafes and the Newmarket Train Station, while also providing a serene and quiet environment. Its location proves advantageous for easy access to Auckland’s central business district, tourist spots and motorway connections, making it ideal for both business and leisure travelers.
The rooms and apartments at The Edgerley Suites are frequently highlighted for their spaciousness, cleanliness and well-equipped nature. Guests, particularly families, commend the ample space, modern amenities like full kitchens, washers, dryers and multiple bedrooms and bathrooms, which contribute to a comfortable stay. The rooms consistently meet or exceed expectations in terms of cleanliness with daily cleaning and fresh towels being standard. This meticulous upkeep and the modern, luxurious feel of the accommodations underscore the positive guest experiences.
The staff at The Edgerley Suites play a significant role in enhancing the guest experience. They are often described as friendly, helpful and professional, creating a welcoming atmosphere. Guests consistently note the efficient handling of check-ins and check-outs, the availability and responsiveness of the staff and the thorough and respectful service provided by the housekeeping team. The commitment to excellent customer service is evident with many guests appreciating the warmth and professionalism of the staff.
Parking at The Edgerley Suites is another strongly praised feature. The availability of free, secure, underground and private parking options is frequently mentioned as a significant advantage. Guests appreciate the spacious, clean and organized parking facilities, which contribute to a stress-free stay.
However, guests' experience with the wifi presented mixed reactions. While some appreciated the provision of free, unlimited wifi and found the connection adequate, many faced challenges with limited daily data, slow speeds and intermittent connectivity. This aspect of the stay often fell short of guest expectations, suggesting a need for improvement.
The beds received mixed reviews. While many guests found them comfortable, others felt they were excessively hard and not supportive enough, reflecting varied personal preferences. Pillows also garnered mixed feedback, contributing to some discomfort.
Despite some minor drawbacks, including issues with wifi and mattress comfort, The Edgerley Suites offer great value for money. Guests appreciate the family-friendly atmosphere, the blend of luxury and practicality and the overall comfort and convenience that align with its four-star rating. The facility’s modernity, high standard of cleanliness, excellent staff service and prime location continue to earn positive reviews, making it a preferred choice for many travelers.
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The rooms and apartments at The Edgerley Suites are frequently highlighted for their spaciousness, cleanliness and well-equipped nature. Guests, particularly families, commend the ample space, modern amenities like full kitchens, washers, dryers and multiple bedrooms and bathrooms, which contribute to a comfortable stay. The rooms consistently meet or exceed expectations in terms of cleanliness with daily cleaning and fresh towels being standard. This meticulous upkeep and the modern, luxurious feel of the accommodations underscore the positive guest experiences.
The staff at The Edgerley Suites play a significant role in enhancing the guest experience. They are often described as friendly, helpful and professional, creating a welcoming atmosphere. Guests consistently note the efficient handling of check-ins and check-outs, the availability and responsiveness of the staff and the thorough and respectful service provided by the housekeeping team. The commitment to excellent customer service is evident with many guests appreciating the warmth and professionalism of the staff.
Parking at The Edgerley Suites is another strongly praised feature. The availability of free, secure, underground and private parking options is frequently mentioned as a significant advantage. Guests appreciate the spacious, clean and organized parking facilities, which contribute to a stress-free stay.
However, guests' experience with the wifi presented mixed reactions. While some appreciated the provision of free, unlimited wifi and found the connection adequate, many faced challenges with limited daily data, slow speeds and intermittent connectivity. This aspect of the stay often fell short of guest expectations, suggesting a need for improvement.
The beds received mixed reviews. While many guests found them comfortable, others felt they were excessively hard and not supportive enough, reflecting varied personal preferences. Pillows also garnered mixed feedback, contributing to some discomfort.
Despite some minor drawbacks, including issues with wifi and mattress comfort, The Edgerley Suites offer great value for money. Guests appreciate the family-friendly atmosphere, the blend of luxury and practicality and the overall comfort and convenience that align with its four-star rating. The facility’s modernity, high standard of cleanliness, excellent staff service and prime location continue to earn positive reviews, making it a preferred choice for many travelers.
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Guest Reviews
The Edgerley Suites consistently garner praise for their exceptional location. Situated in the heart of Newmarket, guests find it incredibly convenient for its close proximity to the Westfield Shopping Mall, restaurants, cafes and the Newmarket Train Station. The hotel is nestled on a quiet street, offering a serene environment despite being near major thoroughfares and bustling areas. The location is also highly beneficial for those needing quick access to Auckland’s central business district, various tourist spots and motorway connections.
The central location makes it easy for guests to explore the area on foot with numerous dining options and shops within a short walking distance. Secure parking facilities add to the convenience, making it a preferred choice for both business and leisure travelers. Many guests appreciate the ease of access to public transport, which further enhances the appeal of staying at The Edgerley Suites. Overall, the location is deemed perfect by visitors for its blend of convenience, accessibility and tranquility.
Guests of The Edgerley Suites mostly highlighted the spacious, clean and well-equipped nature of the rooms and apartments. Families found the ample size particularly accommodating with multiple bedrooms and bathrooms adding to the convenience. Modern amenities such as full kitchens, washers, dryers and well-maintained facilities were frequently commended, ensuring a comfortable stay for larger groups and families. The rooms were consistently described as spotlessly clean with a modern and luxurious feel, often exceeding guests' expectations.
The location also garnered positive feedback with easy access to shopping malls and a generally quiet and peaceful environment being appreciated. Moreover, the presence of secure undercover parking and excellent room service added to the overall comfort and convenience.
However, a few critiques surfaced, such as issues with the condition of the carpets, the need for more maintenance in certain areas and occasional comments about small or cramped bedrooms. Some guests pointed out that the second bedroom's unique layout included glass sliding doors and lacked external ventilation. Despite these minor drawbacks, the overall consensus suggests that The Edgerley Suites provide a comfortable, family-friendly atmosphere with spacious, clean and well-furnished accommodations.
The review feedback for the beds at The Edgerley Suites reveals a mix of opinions from guests, highlighting both positive and negative experiences. Some guests found the beds to be extremely comfortable, praising the firm mattresses and quality bedding that contributed to a restful night's sleep. Comments like "very comfortable beds" and "super comfy bed" were commonly noted with many guests appreciating the clean and spacious accommodations.
However, a substantial portion of the reviews pointed out that many found the beds excessively hard with terms like "rock hard" and "sleeping on concrete" frequently mentioned. A segment of guests indicated that the beds were not supportive or comfortable enough, describing them as small, saggy or lumpy. Pillows, too, received mixed feedback with several guests finding them either too firm or too soft, which affected their overall comfort.
Despite these mixed reviews, it's evident that the experience with the beds can vary greatly depending on individual preferences. While some guests relished the firmness, others struggled with it, suggesting that future visitors might want to consider their own mattress firmness preference when booking a stay at The Edgerley Suites.
The Edgerley Suites consistently receives high praise for its cleanliness and well-maintained accommodations. Guests often describe the rooms and apartments as clean, tidy and spacious, meeting or surpassing their expectations. The cleaning staff appears to perform their duties diligently with many reviews noting that rooms are cleaned daily and fresh towels are provided regularly. Furthermore, the facilities, including kitchen utensils and common areas, are generally clean and well-kept.
However, the carpets across the suites seem to be a recurring issue. Multiple guests have highlighted that they are stained, dirty or in need of deep cleaning or replacement. This detracts slightly from the otherwise high standards of cleanliness observed throughout the property.
Despite these carpet concerns, the overall impression of The Edgerley Suites remains positive. The modern fittings, comfortable beds and quiet, peaceful environment add to the appeal, ensuring the accommodations remain a preferred choice for many travelers. The cleanliness of the rooms, coupled with the friendly and helpful housekeeping staff, solidifies its reputation as a clean and comfortable place to stay.
The staff at The Edgerley Suites has garnered an overwhelmingly positive response from guests, frequently described as friendly, helpful and accommodating. Guests repeatedly commended the welcoming atmosphere created by the reception team, noting their professionalism and efficiency in handling check-ins and check-outs. Numerous reviews highlighted the consistent availability and responsiveness of the staff, who were always willing to assist and address any complaints promptly.
The receptionists are praised for their politeness and competence, contributing to a seamless experience from the moment guests arrive. Housekeeping staff also received accolades for their respectful and thorough service with guests appreciating the daily cleaning. The hotel's commitment to excellent customer service was evident, as several reviews mentioned the staff's ability to make guests feel at home, going out of their way to ensure a comfortable stay.
Despite a few mentions of difficulties in contacting staff after hours, the prevailing sentiment remained positive. The Edgerley Suites' team is characterized by their warmth, professionalism and dedication to guest satisfaction, making the overall experience highly commendable.
At The Edgerley Suites, guests' experiences with the wifi range considerably. Several guests appreciated the provision of free, unlimited wifi, noting that the connection was great upon arrival and occasionally maintained a good performance. However, a recurring issue was the limited data provision of 5GB per day, which many found insufficient for their needs, especially when it came to streaming or connecting to the network via the TV.
Many guests faced challenges with the wifi being slow, particularly in the evenings and its overall reliability was frequently called into question. It was common for the internet to cut in and out and some noted difficulties in logging back in daily or the signal being flaky. The connection often dropped, leading to interrupted browsing and usage frustrations. Additionally, some guests mentioned that staff were not able to assist effectively with these issues, further exacerbating the problem.
While there were positive mentions of the wifi working well initially, the general consensus was that the service needed significant improvements to meet travelers’ expectations. Those requiring consistent and fast internet may find their needs unmet at The Edgerley Suites despite the otherwise positive aspects of the stay.
The parking situation at The Edgerley Suites consistently receives high praise from guests. Many reviewers highlighted the convenience and security of the parking facilities with underground and private parking options being particularly appreciated. The inclusion of free, secure parking was repeatedly mentioned as a significant advantage, ensuring peace of mind for those traveling with vehicles. Guests found the parking spacious with dedicated spots often available, facilitating easy access to their accommodations. The proximity of parking to the hotel rooms and essential locations like the Broadway, Newmarket mall and other shops added to the overall convenience. Clean, safe and well-organized, the parking was considered a paramount feature contributing to a stress-free stay at the hotel.
The Edgerley Suites in the city center offers a commendable four-star experience with spacious suites, a full kitchen and secure parking that appeals to families on holiday. The quiet surroundings and convenience of a central location enhance its appeal. The layout of the apartments is fantastic with functional in-room amenities like washer/dryers adding to the overall positive experience.
Guests repeatedly highlight the four-star quality of the rooms and service. The hotel provides good value for money with many appreciating the luxurious feel and the array of amenities available. The beds, however, are considered budget in quality, which detracts slightly from the four-star rating some expected.
Despite some criticism regarding the facilities and a few finding it to be not a cheap stay, many guests find The Edgerley Suites to offer good comfort and convenience fitting of a four-star hotel. While some feel staying at other four or five-star hotels in town might provide a better experience for the price, many frequent visitors return, noting the overall great value for money and the positive aspects of their stay.
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Location
The central location makes it easy for guests to explore the area on foot with numerous dining options and shops within a short walking distance. Secure parking facilities add to the convenience, making it a preferred choice for both business and leisure travelers. Many guests appreciate the ease of access to public transport, which further enhances the appeal of staying at The Edgerley Suites. Overall, the location is deemed perfect by visitors for its blend of convenience, accessibility and tranquility.
Rooms
The location also garnered positive feedback with easy access to shopping malls and a generally quiet and peaceful environment being appreciated. Moreover, the presence of secure undercover parking and excellent room service added to the overall comfort and convenience.
However, a few critiques surfaced, such as issues with the condition of the carpets, the need for more maintenance in certain areas and occasional comments about small or cramped bedrooms. Some guests pointed out that the second bedroom's unique layout included glass sliding doors and lacked external ventilation. Despite these minor drawbacks, the overall consensus suggests that The Edgerley Suites provide a comfortable, family-friendly atmosphere with spacious, clean and well-furnished accommodations.
Beds
However, a substantial portion of the reviews pointed out that many found the beds excessively hard with terms like "rock hard" and "sleeping on concrete" frequently mentioned. A segment of guests indicated that the beds were not supportive or comfortable enough, describing them as small, saggy or lumpy. Pillows, too, received mixed feedback with several guests finding them either too firm or too soft, which affected their overall comfort.
Despite these mixed reviews, it's evident that the experience with the beds can vary greatly depending on individual preferences. While some guests relished the firmness, others struggled with it, suggesting that future visitors might want to consider their own mattress firmness preference when booking a stay at The Edgerley Suites.
Cleanliness
However, the carpets across the suites seem to be a recurring issue. Multiple guests have highlighted that they are stained, dirty or in need of deep cleaning or replacement. This detracts slightly from the otherwise high standards of cleanliness observed throughout the property.
Despite these carpet concerns, the overall impression of The Edgerley Suites remains positive. The modern fittings, comfortable beds and quiet, peaceful environment add to the appeal, ensuring the accommodations remain a preferred choice for many travelers. The cleanliness of the rooms, coupled with the friendly and helpful housekeeping staff, solidifies its reputation as a clean and comfortable place to stay.
Staff
The receptionists are praised for their politeness and competence, contributing to a seamless experience from the moment guests arrive. Housekeeping staff also received accolades for their respectful and thorough service with guests appreciating the daily cleaning. The hotel's commitment to excellent customer service was evident, as several reviews mentioned the staff's ability to make guests feel at home, going out of their way to ensure a comfortable stay.
Despite a few mentions of difficulties in contacting staff after hours, the prevailing sentiment remained positive. The Edgerley Suites' team is characterized by their warmth, professionalism and dedication to guest satisfaction, making the overall experience highly commendable.
Wi-Fi
Many guests faced challenges with the wifi being slow, particularly in the evenings and its overall reliability was frequently called into question. It was common for the internet to cut in and out and some noted difficulties in logging back in daily or the signal being flaky. The connection often dropped, leading to interrupted browsing and usage frustrations. Additionally, some guests mentioned that staff were not able to assist effectively with these issues, further exacerbating the problem.
While there were positive mentions of the wifi working well initially, the general consensus was that the service needed significant improvements to meet travelers’ expectations. Those requiring consistent and fast internet may find their needs unmet at The Edgerley Suites despite the otherwise positive aspects of the stay.
Parking
4 Star
Guests repeatedly highlight the four-star quality of the rooms and service. The hotel provides good value for money with many appreciating the luxurious feel and the array of amenities available. The beds, however, are considered budget in quality, which detracts slightly from the four-star rating some expected.
Despite some criticism regarding the facilities and a few finding it to be not a cheap stay, many guests find The Edgerley Suites to offer good comfort and convenience fitting of a four-star hotel. While some feel staying at other four or five-star hotels in town might provide a better experience for the price, many frequent visitors return, noting the overall great value for money and the positive aspects of their stay.
No, The Edgerley Suites doesn't have any pool.
No, a spa isn't available at The Edgerley Suites.
No, The Edgerley Suites doesn't allow dogs.
Yes, parking facilities are available at The Edgerley Suites.
No, The Edgerley Suites doesn't have a gym.
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