The Grand by SkyCity

The Grand by SkyCity is a lovely hotel and a perfect base for exploring Auckland. The hotel boasts high-quality amenities, a great pool and fantastic restaurants nearby. Plus, the location is excellent - right in the city center near Queen Street shops, cafes and major museums. Guests rave about the stunning views of the Sky Tower from their rooms and the proximity to town made it easy to walk to most restaurants and tourist spots in the area. Additionally, the central location was convenient for tourists who wanted easy access to and from the Casino via the airbridge. The gym, swimming pool and cleanliness of the hotel were also highly praised. Overall, The Grand by SkyCity's location, facilities and services make it a great choice for any traveler visiting Auckland.

Guests staying at The Grand by SkyCity have raved about the breakfast at the hotel. Many reviewers highlight the excellent breakfast buffet as a highlight of their stay with a great selection of options and delicious food. Special occasions such as birthdays are made even more perfect with the excellent breakfast offered by the hotel. While some reviewers mentioned the high price of breakfast, the quality and variety of options make it worth the cost. Staff are helpful and efficient, making the experience even more enjoyable. The restaurant's breakfast buffet gets high praise from guests with extensive and yum selection. The only minor complaints were that the breakfast buffet could have been more varied with more options for dietary restrictions such as soy or almond milk and a few reviewers found it average for a hotel of this calibre. Overall, the breakfast at The Grand by SkyCity is a must-try for any guest staying at the hotel.

Guests of The Grand by SkyCity can indulge in a truly exceptional dining experience both in-house and at the restaurant next door. The hotel staff proved to be incredibly helpful by making dinner reservations for their guests, ensuring that their dining experience is nothing short of perfect. While the hotel's restaurant may not be open at night, the stairs leading downstairs to the restaurant itself are incredibly convenient. If you prefer to dine in the comfort of your own room, The Grand by SkyCity has you covered. In-room dining meals and desserts are absolutely delicious and the room service is top-notch. While there may not be any restaurants within easy walking distance of the hotel, the great quality of food on offer more than makes up for it. Overall, the dining options at The Grand by SkyCity offer a fantastic culinary experience, perfect for any traveler looking to indulge in New Zealand's delicious cuisine.

The Grand by SkyCity offers guests a comfortable and spacious experience with clean and well-appointed rooms. The rooms are luxurious with a sufficient amount of electrical outlets, coffee makers and robes provided. The beds are comfortable and the bathrooms are clean with a tub and shower with a door that actually closes. Guests especially appreciate the spaciousness of the rooms and the beautiful views. The hotel and rooms are beautifully fitted out with everything you could need for a comfortable stay. Although some guests experienced issues with air conditioning and room service, overall the rooms are well kept and cleaned. The location is great and the lobby and restaurant are lovely. This hotel provides an all-round excellent honeymoon location with quiet rooms and comfortable beds.

If you're looking for a comfortable and relaxing stay in Auckland, we highly recommend The Grand by SkyCity. The beds are a standout feature according to our guests with many describing them as "super comfy" and "very comfortable". Rooms are spacious and well-appointed and even those who had minor issues with pillow height rave about the overall comfort of the bed. One guest unfortunately didn't have a great experience with a hard bed, but the vast majority of reviews praise the comfort level. Plus, the convenient location and addition of a bathtub make for a truly enjoyable stay.

The Grand by SkyCity is a clean and appealing hotel located in Auckland. Guests have praised the hotel for its spacious and clean rooms that offer a quiet and comfortable stay. The rooms are very clean and tidy with good quality amenities. Despite a few guests finding the price a little overpriced, most reviews highlight the cleanliness of the hotel as a major positive aspect. The property is beautiful, clean and welcoming and guests appreciate the tidiness of the facilities. While a handful of negative reviews mention unclean areas, the majority of guests note that the hotel is very clean and well-maintained. Overall, guests recommend the hotel for its location, cleanliness and spacious and modern rooms.

The Grand by SkyCity is a hotel that truly understands the importance of great customer service. The staff here are exceptional with many guests raving about their friendliness, attentiveness and knowledge. From the moment you arrive, you'll be greeted by a warm and welcoming team who are always willing to go the extra mile to make your stay as comfortable as possible. Many guests also noted the high quality amenities offered by the hotel with a wellness spa being a particular highlight. The valet parking team are also highly praised with many commenting on how they made things easy and hassle-free. Among the standout staff members mentioned by guests are Christy, who was described as fabulous and the receptionists who were said to be very helpful. There were also plenty of mentions of the hotel's friendly and accommodating valet park people. While there were a few comments about some reception staff appearing uncertain, these were few and far between. Overall, The Grand by SkyCity's staff are a credit to the hotel, always going above and beyond to ensure guests have a memorable and enjoyable stay.

The Grand by SkyCity's spa facilities have received glowing reviews from guests. The sauna, pool and gym were particularly enjoyable for those looking to relax and recharge. The wellness spa has friendly staff and the treatments at East Day Spa were fabulous. Families with children also enjoyed the lap pool, spa and sauna. The on-site pool and spa were described as lovely by multiple guests with some stating that the facilities were an absolute drawcard. The gym and hot spa pool were a great bonus and easy to use. Although some guests experienced difficulties due to noisy children in the sauna, overall the reviews of the spa were overwhelmingly positive.

The Grand by SkyCity's pool area receives high praises from guests. Visitors find the pool refreshing and enjoyable and especially love the surprise of the 25m lane pool. The sauna and steam room are great additions to the pool's facilities. Families enjoy the lap pool, spa and sauna, while kids splash around in the pool. The heated indoor pool and steam room receive high praise, along with the gym and location of the hotel. Guests appreciate the spacious room and great bathroom with some specific mention of the jacuzzi. Overall, the pool area is a lovely surprise and a great addition to the hotel's offerings.

The Grand by SkyCity is a luxurious five-star hotel that promises a memorable and exceptional stay. The hotel boasts of great facilities and a prime location. The rooms are clean, comfortable and well-equipped with top-quality amenities. The exceptional service provided by the staff is noteworthy, especially the Vallet staff who go above and beyond to ensure guest satisfaction. Though some guests had issues with the cleanliness of the rooms, the majority highly rated this hotel and exclaimed that they would stay again. The Grill is unfortunately closed, but its reopening would make this hotel even better. Overall, The Grand by SkyCity promises a five-star stay and lives up to its promises.