The Grand by SkyCity

Auckland , , 90 Federal Street (Show on Map)


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Info Situated in the heart of the night life of the city center of Auckland, the 5-star hotel is all about luxury and elegance. Spend your day at the beautiful city of Auckland, relax your body and soul at the heated indoor pool, sauna and spa and then try your hand at the SkyCity Auckland casino.
Summary of reviewsThe Grand by SkyCity is a luxurious five-star hotel located in the heart of Auckland, making it a perfect base for exploring the city. Guests rave about the stunning views of the Sky Tower from their rooms and the proximity to town, which makes it easy to walk to most restaurants and tourist spots in the area. The hotel's breakfast buffet is a must-try with a great selection of options and delicious food. The dining options at The Grand by SkyCity offer a fantastic culinary experience, perfect for any traveler looking to indulge in New Zealand's delicious cuisine. The rooms are spacious, luxurious and well-appointed with top-quality amenities and the beds are super comfortable. The hotel is clean and appealing and the staff is exceptional with many guests raving about their friendliness, attentiveness and knowledge. The spa facilities have received glowing reviews and the pool area is a lovely surprise and a great addition to the hotel's offerings. Overall, The Grand by SkyCity promises a five-star stay and lives up to its promises.
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Categories
Luxury Hotel

Eco Friendly Hotel

Hotel for Honeymoon

Casino Hotel

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Pool Lap Lanes  


Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Grand King Room The light and spacious Grand King Rooms have been decorated and designed to maximise your comfort. It offers high quality amenities and combines natural materials with modern ergonomic design. The soft furnishings reflect the hues and textures of the Auckland landscape and each room includes a featured artwork.

Grand King Room with Harbour View This light and spacious Grand Harbour View King Room features stunning views of the Waitemata harbour and have been decorated and designed to maximise your comfort. It offers high quality amenities and combines natural materials with modern ergonomic design. The soft furnishings reflect the hues and textures of the Auckland landscape and each room includes a featured artwork.

Grand Twin Room The light and spacious Grand Twin Rooms have been decorated and designed to maximise your comfort. They offer high quality amenities and combine natural materials with modern ergonomic design. The soft furnishings reflect the hues and textures of the Auckland landscape and each room includes a featured artwork.

Grand Deluxe Suite The spacious and elegant Grand Deluxe Suites offer views of the cityscape below from the large picture windows. They feature luxurious details including eye-catching rugs, local designer artwork and soft cotton bathrobes.

Grand King Accessible Room Light and spacious, these well-appointed rooms are suitable for guests with accessibility requirements.

Grand Deluxe King Room Enjoy the tasteful surroundings of the Grand Deluxe King Rooms. It features plush cushions, soft cotton bathrobes and sophisticated glassware.

Grand Deluxe Twin Room Enjoy the tasteful surroundings of the Deluxe Twin Rooms. It features plush cushions, soft cotton bathrobes and sophisticated glassware.

Grand Deluxe Double room with Sea View These Grand Deluxe rooms offer opulent finishing touches. You can enjoy the stunning views of the Waitemata Harbour from the picture window, relax in the soft cotton bathrobes or simply unwind in the bath with a glass of champagne.

Grand Deluxe Harbour View Suite Experience a stunning outlook of the Waitemata Harbour from our Grand Deluxe Harbour View Suites. With mesmerizing views of the skyline, from the upper-most floors of The Grand by SkyCity, you’ll feel on top of the world. Spacious in design, there’s room to relax and unwind within the elegantly appointed suites. Each luxurious detail has been considered for your style and comfort; including eye-catching rugs, beautiful local artwork and touches of home, like our soft cotton robes. Settle in and take a moment for yourself – the world can wait.

About The Grand by SkyCity
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Guest Reviews
8.6
Very Good
Location
The Grand by SkyCity is a lovely hotel and a perfect base for exploring Auckland. The hotel boasts high-quality amenities, a great pool and fantastic restaurants nearby. Plus, the location is excellent - right in the city center near Queen Street shops, cafes and major museums. Guests rave about the stunning views of the Sky Tower from their rooms and the proximity to town made it easy to walk to most restaurants and tourist spots in the area. Additionally, the central location was convenient for tourists who wanted easy access to and from the Casino via the airbridge. The gym, swimming pool and cleanliness of the hotel were also highly praised. Overall, The Grand by SkyCity's location, facilities and services make it a great choice for any traveler visiting Auckland.

Breakfast
Guests staying at The Grand by SkyCity have raved about the breakfast at the hotel. Many reviewers highlight the excellent breakfast buffet as a highlight of their stay with a great selection of options and delicious food. Special occasions such as birthdays are made even more perfect with the excellent breakfast offered by the hotel. While some reviewers mentioned the high price of breakfast, the quality and variety of options make it worth the cost. Staff are helpful and efficient, making the experience even more enjoyable. The restaurant's breakfast buffet gets high praise from guests with extensive and yum selection. The only minor complaints were that the breakfast buffet could have been more varied with more options for dietary restrictions such as soy or almond milk and a few reviewers found it average for a hotel of this calibre. Overall, the breakfast at The Grand by SkyCity is a must-try for any guest staying at the hotel.

Dinner
Guests of The Grand by SkyCity can indulge in a truly exceptional dining experience both in-house and at the restaurant next door. The hotel staff proved to be incredibly helpful by making dinner reservations for their guests, ensuring that their dining experience is nothing short of perfect. While the hotel's restaurant may not be open at night, the stairs leading downstairs to the restaurant itself are incredibly convenient. If you prefer to dine in the comfort of your own room, The Grand by SkyCity has you covered. In-room dining meals and desserts are absolutely delicious and the room service is top-notch. While there may not be any restaurants within easy walking distance of the hotel, the great quality of food on offer more than makes up for it. Overall, the dining options at The Grand by SkyCity offer a fantastic culinary experience, perfect for any traveler looking to indulge in New Zealand's delicious cuisine.

Rooms
The Grand by SkyCity offers guests a comfortable and spacious experience with clean and well-appointed rooms. The rooms are luxurious with a sufficient amount of electrical outlets, coffee makers and robes provided. The beds are comfortable and the bathrooms are clean with a tub and shower with a door that actually closes. Guests especially appreciate the spaciousness of the rooms and the beautiful views. The hotel and rooms are beautifully fitted out with everything you could need for a comfortable stay. Although some guests experienced issues with air conditioning and room service, overall the rooms are well kept and cleaned. The location is great and the lobby and restaurant are lovely. This hotel provides an all-round excellent honeymoon location with quiet rooms and comfortable beds.

Beds
If you're looking for a comfortable and relaxing stay in Auckland, we highly recommend The Grand by SkyCity. The beds are a standout feature according to our guests with many describing them as "super comfy" and "very comfortable". Rooms are spacious and well-appointed and even those who had minor issues with pillow height rave about the overall comfort of the bed. One guest unfortunately didn't have a great experience with a hard bed, but the vast majority of reviews praise the comfort level. Plus, the convenient location and addition of a bathtub make for a truly enjoyable stay.

Cleanliness
The Grand by SkyCity is a clean and appealing hotel located in Auckland. Guests have praised the hotel for its spacious and clean rooms that offer a quiet and comfortable stay. The rooms are very clean and tidy with good quality amenities. Despite a few guests finding the price a little overpriced, most reviews highlight the cleanliness of the hotel as a major positive aspect. The property is beautiful, clean and welcoming and guests appreciate the tidiness of the facilities. While a handful of negative reviews mention unclean areas, the majority of guests note that the hotel is very clean and well-maintained. Overall, guests recommend the hotel for its location, cleanliness and spacious and modern rooms.

Staff
The Grand by SkyCity is a hotel that truly understands the importance of great customer service. The staff here are exceptional with many guests raving about their friendliness, attentiveness and knowledge. From the moment you arrive, you'll be greeted by a warm and welcoming team who are always willing to go the extra mile to make your stay as comfortable as possible.

Many guests also noted the high quality amenities offered by the hotel with a wellness spa being a particular highlight. The valet parking team are also highly praised with many commenting on how they made things easy and hassle-free.

Among the standout staff members mentioned by guests are Christy, who was described as fabulous and the receptionists who were said to be very helpful. There were also plenty of mentions of the hotel's friendly and accommodating valet park people.

While there were a few comments about some reception staff appearing uncertain, these were few and far between. Overall, The Grand by SkyCity's staff are a credit to the hotel, always going above and beyond to ensure guests have a memorable and enjoyable stay.

Spa
The Grand by SkyCity's spa facilities have received glowing reviews from guests. The sauna, pool and gym were particularly enjoyable for those looking to relax and recharge. The wellness spa has friendly staff and the treatments at East Day Spa were fabulous. Families with children also enjoyed the lap pool, spa and sauna. The on-site pool and spa were described as lovely by multiple guests with some stating that the facilities were an absolute drawcard. The gym and hot spa pool were a great bonus and easy to use. Although some guests experienced difficulties due to noisy children in the sauna, overall the reviews of the spa were overwhelmingly positive.

Pool
The Grand by SkyCity's pool area receives high praises from guests. Visitors find the pool refreshing and enjoyable and especially love the surprise of the 25m lane pool. The sauna and steam room are great additions to the pool's facilities. Families enjoy the lap pool, spa and sauna, while kids splash around in the pool. The heated indoor pool and steam room receive high praise, along with the gym and location of the hotel. Guests appreciate the spacious room and great bathroom with some specific mention of the jacuzzi. Overall, the pool area is a lovely surprise and a great addition to the hotel's offerings.

5 Star
The Grand by SkyCity is a luxurious five-star hotel that promises a memorable and exceptional stay. The hotel boasts of great facilities and a prime location. The rooms are clean, comfortable and well-equipped with top-quality amenities. The exceptional service provided by the staff is noteworthy, especially the Vallet staff who go above and beyond to ensure guest satisfaction. Though some guests had issues with the cleanliness of the rooms, the majority highly rated this hotel and exclaimed that they would stay again. The Grill is unfortunately closed, but its reopening would make this hotel even better. Overall, The Grand by SkyCity promises a five-star stay and lives up to its promises.


Yes, The Grand by SkyCity has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at The Grand by SkyCity.

No, The Grand by SkyCity doesn't allow dogs.

Yes, parking facilities are available at The Grand by SkyCity.

Yes, The Grand by SkyCity has a gym.
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