The Sebel Auckland Manukau
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Summary of reviewsThe Sebel Auckland Manukau consistently receives positive remarks for its strategic and convenient location, making it an ideal choice for a variety of visitors. Situated near Rainbows End amusement park, Westfield Manukau shopping mall and just a short taxi ride from the airport, the hotel offers easy access to shopping, dining and essential amenities. Its central placement is advantageous for both business and leisure travelers, providing proximity to local attractions and easy motorway access to Auckland City.
Guests commend the breakfast experience, describing it as delicious, complete and convenient with a varied and plentiful buffet that caters to all preferences. The staff's attentiveness and the quality of in-room service enhance the dining experience. Although there are occasional criticisms regarding the variety and temperature of some dishes, the overall sentiment remains positive.
Dining at the hotel also receives high praise for its excellent service, quality food and pleasant atmosphere. Guests appreciate the diverse menu options, exceptional meal presentations and the attentive, friendly staff who ensure a memorable dining experience. Minor issues such as overcooked pasta and lengthy service times are noted but do not significantly detract from the overall favorable impressions.
The rooms are a highlight, offering spacious, clean and well-appointed accommodations with modern amenities like kitchenettes and microwaves. Guests enjoy comfortable king-size beds, modern bathrooms and quality toiletries. The hotel's cleanliness, friendly staff and convenient location further contribute to a positive stay. Some noise and limited views are minor inconveniences that are outweighed by the overall comfort and convenience.
Cleanliness is a standout feature with the hotel frequently described as immaculately clean and well-maintained. Guests appreciate the high standards of cleanliness and the friendly, helpful staff who contribute to a welcoming atmosphere. Despite occasional inconsistencies in housekeeping, the overall impression leans towards satisfaction.
The staff at The Sebel Auckland Manukau are consistently praised for their friendliness, helpfulness and professionalism. From the front desk to the housekeeping crew, the team is dedicated to ensuring guest satisfaction and a pleasant stay. Minor training issues are overshadowed by the overwhelmingly positive feedback regarding the staff's exceptional service.
Complimentary Wi-Fi is generally appreciated, although some guests experience occasional reliability and security issues. The need for improved streaming capabilities is noted, but the Wi-Fi service remains a valued amenity.
Parking facilities receive mixed reviews with limited availability and additional fees being common points of contention. Despite this, some guests find the parking spaces sufficient and the on-site restaurant's favorable mentions add convenience for dining.
For families, the hotel offers a welcoming environment with amenities catering to guests with children. Family suites and rooms accommodate larger groups and the property's quiet atmosphere and great air conditioning further enhance its appeal for family stays.
The beds at The Sebel Auckland Manukau are described as very comfortable, contributing to restful nights. While some guests find the beds too firm, the majority praise their comfort and cleanliness.
Meeting and often surpassing expectations for a 4-star hotel, The Sebel Auckland Manukau is highly recommended for its spacious, clean and comfortable rooms equipped with necessary amenities.
Business travelers find the hotel suitable for professional needs with comprehensive business services and well-equipped conference rooms. Its central location and amenities tailored for business professionals add to its appeal, despite some concerns about pricing.
Finally, the hotel offers a luxurious experience with superior quality accommodations. Guests describe it as modern, clean and upscale, providing a sophisticated and high-end stay with comfortable, luxurious beds and top-notch facilities.
Together, these positive reviews highlight The Sebel Auckland Manukau as a well-rounded choice for travelers seeking comfort, convenience and quality service.
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Guests commend the breakfast experience, describing it as delicious, complete and convenient with a varied and plentiful buffet that caters to all preferences. The staff's attentiveness and the quality of in-room service enhance the dining experience. Although there are occasional criticisms regarding the variety and temperature of some dishes, the overall sentiment remains positive.
Dining at the hotel also receives high praise for its excellent service, quality food and pleasant atmosphere. Guests appreciate the diverse menu options, exceptional meal presentations and the attentive, friendly staff who ensure a memorable dining experience. Minor issues such as overcooked pasta and lengthy service times are noted but do not significantly detract from the overall favorable impressions.
The rooms are a highlight, offering spacious, clean and well-appointed accommodations with modern amenities like kitchenettes and microwaves. Guests enjoy comfortable king-size beds, modern bathrooms and quality toiletries. The hotel's cleanliness, friendly staff and convenient location further contribute to a positive stay. Some noise and limited views are minor inconveniences that are outweighed by the overall comfort and convenience.
Cleanliness is a standout feature with the hotel frequently described as immaculately clean and well-maintained. Guests appreciate the high standards of cleanliness and the friendly, helpful staff who contribute to a welcoming atmosphere. Despite occasional inconsistencies in housekeeping, the overall impression leans towards satisfaction.
The staff at The Sebel Auckland Manukau are consistently praised for their friendliness, helpfulness and professionalism. From the front desk to the housekeeping crew, the team is dedicated to ensuring guest satisfaction and a pleasant stay. Minor training issues are overshadowed by the overwhelmingly positive feedback regarding the staff's exceptional service.
Complimentary Wi-Fi is generally appreciated, although some guests experience occasional reliability and security issues. The need for improved streaming capabilities is noted, but the Wi-Fi service remains a valued amenity.
Parking facilities receive mixed reviews with limited availability and additional fees being common points of contention. Despite this, some guests find the parking spaces sufficient and the on-site restaurant's favorable mentions add convenience for dining.
For families, the hotel offers a welcoming environment with amenities catering to guests with children. Family suites and rooms accommodate larger groups and the property's quiet atmosphere and great air conditioning further enhance its appeal for family stays.
The beds at The Sebel Auckland Manukau are described as very comfortable, contributing to restful nights. While some guests find the beds too firm, the majority praise their comfort and cleanliness.
Meeting and often surpassing expectations for a 4-star hotel, The Sebel Auckland Manukau is highly recommended for its spacious, clean and comfortable rooms equipped with necessary amenities.
Business travelers find the hotel suitable for professional needs with comprehensive business services and well-equipped conference rooms. Its central location and amenities tailored for business professionals add to its appeal, despite some concerns about pricing.
Finally, the hotel offers a luxurious experience with superior quality accommodations. Guests describe it as modern, clean and upscale, providing a sophisticated and high-end stay with comfortable, luxurious beds and top-notch facilities.
Together, these positive reviews highlight The Sebel Auckland Manukau as a well-rounded choice for travelers seeking comfort, convenience and quality service.
Hotel Taking Steps Towards Sustainability
The Sebel Auckland Manukau is an eco-certified property participating in the Qualmark Sustainable Tourism Business Award. The hotel has a Zero Plastic Policy. Initiatives include sourcing eco-friendly products.
Accessible Hotel
This hotel is equipped with facilities for disabled guests, including general wheelchair access. It provides a toilet and a bathroom specifically designed for disabled access.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
5-Star Hotel
Guest Reviews
The Sebel Auckland Manukau enjoys high praise for its strategic location, making it a convenient choice for various visitors. It is close to Rainbows End amusement park and within walking distance of the Westfield Manukau shopping mall, offering easy access to shopping and dining options. Many guests appreciated its proximity to the airport, describing it as just a short taxi ride away and convenient for getting in and out of the city.
The hotel’s central placement in Manukau is highlighted as a major advantage, being handy for attending conferences and events, nearby shops and local attractions. The motorway's close access also makes it easy to reach Auckland City. Despite a few mentions of noise, the location's benefits far outweigh any minor inconveniences. The Sebel Auckland Manukau stands out for its convenience to everything guests might need, from business venues to leisure activities.
The breakfast experience at The Sebel Auckland Manukau offers a mix of feedback from guests with many expressing satisfaction and enjoyment. Many guests appreciated the "delicious" and "sufficient" breakfast, finding it "complete and very good" as well as "convenient." The buffet breakfast received numerous positive mentions, often described as "lovely," "varied," and "plentiful," with specific praise for its ability to cater to all preferences. Several reviews highlighted the breakfast as a great way to start the day with specific dishes being "very delicious."
Guests noted the attentive and helpful staff, further enhancing their breakfast experience. In-room service received commendations for being "really good" and "good."
However, some guests found areas for improvement, mentioning that breakfast options could be more varied and some dishes arrived cold or undercooked, particularly in the buffet. There were also comments about the price-quality ratio not being ideal and the breakfast being a bit expensive. Despite these points, the overall sentiment leaned towards a positive breakfast experience with standout mentions of the warm service and good variety.
Dining at The Sebel Auckland Manukau appears to offer a generally positive experience with many guests praising the restaurant for its excellent service and high-quality food. The restaurant's atmosphere receives high marks with many mentioning lovely dinners and an amazing dining experience. The wine selection and meal presentations also contributed to memorable evenings shared often with family members.
The food is often described as exceptional, outstanding and even better than that offered in other New Zealand hotels. Diners appreciated the diverse menu options with some highlighting more affordable choices for dinner. Bistro-style meals and in-room dining were also enjoyed by guests, who found room service to be prompt and their meals tasty.
Service in the restaurant is another highlight. The staff is frequently described as attentive and exceptional, ensuring a pleasant dining experience. Guests were impressed with the quality coffee and the bar offerings, while breakfast service was notably good.
However, not all experiences were flawless. There are occasional mentions of overcooked pasta and dry prawns, lengthy service times and burnt room service meals. The variety on the restaurant menu also left some guests wanting more. Despite these few drawbacks, the overall sentiment towards dining at The Sebel Auckland Manukau remains notably favorable based on guest reviews.
The Sebel Auckland Manukau offers a remarkable blend of cleanliness, comfort and spaciousness that consistently impresses its guests. The rooms are notably larger than typical hotel rooms, providing ample space and modern, stylish furnishings. Many appreciate the convenience of the in-room amenities, including kitchenettes and microwaves, perfect for longer stays or simple meal preparations. Guests frequently highlight the exceptional cleanliness and immaculate presentation of both the rooms and the hotel facilities, contributing to an inviting and welcoming atmosphere.
The comfortable king-size beds, modern bathrooms and quality toiletries enhance the overall guest experience. The functional and well-thought-out room layouts receive high praise, ensuring everything visitors might need is within easy reach. Moreover, the hotel's location is praised for its proximity to essential shops and restaurants, all within walking distance, further adding to its convenience.
Despite the occasional noise and limited views, the positives far outweigh these minor inconveniences. Guests also appreciate the private parking and the ease of finding the hotel, adding to its overall convenience. The on-site restaurant receives favorable mentions, making dining a hassle-free option. The staff's helpfulness and friendliness round out the positive guest experiences, leaving a lasting impression.
In summary, The Sebel Auckland Manukau offers spacious, clean and comfortable accommodations with modern amenities and an excellent location, making it an appealing choice for travelers seeking a well-rounded stay.
Travelers staying at The Sebel Auckland Manukau consistently praise the outstanding comfort of the beds. Guests often describe the beds as very comfortable, super comfy and even like a cloud, ensuring restful nights throughout their stay. The large, king-sized beds are frequently highlighted as a luxurious perk with many appreciating the opportunity to watch TV from the comfort of their bed. While a few guests found the beds a bit too firm for their liking, the majority found them to be extremely comfortable and spacious. Cleanliness also stands out with clean and well-maintained bedding contributing to the overall comfortable experience. Despite minor issues like firmness and an occasional cleanliness lapse, the general consensus is that the beds at The Sebel Auckland Manukau provide a high level of comfort.
The Sebel Auckland Manukau is characterized by a high level of cleanliness, making it a standout choice for travelers seeking a tidy and comfortable stay. Guests consistently describe the hotel as clean with many praising it as impeccably clean, super clean and spotlessly clean. The rooms themselves are often noted as very clean and comfortable and the facilities are highlighted as modern and well-maintained.
Despite these positive remarks, there are occasional mentions of cleaning services needing improvement with some guests experiencing inconsistencies in housekeeping. However, the overall sentiment leans towards satisfaction with the hotel's clean environment.
Additionally, the hotel is noted for its friendly and helpful staff, which adds to its welcoming atmosphere. The central location near the Manukau shopping mall is an added convenience for guests. Overall, The Sebel Auckland Manukau offers a clean, comfortable and centrally located option for those visiting the area.
The Sebel Auckland Manukau has garnered significant praise from guests primarily due to its exceptional staff. The team is consistently described as friendly, helpful and attentive, providing fantastic and professional service. From the front desk to the housekeeping crew, every staff member appears to prioritize guest satisfaction, making visitors feel welcome and well-cared-for during their stay. Specific mentions highlight courteous staff members like Darla, who went above and beyond to ensure comfort, alongside the consistently warm and polite service across all departments, including reception and the restaurant.
Guests appreciate quick and efficient check-ins, as well as the accommodating nature of the staff, who are readily available to assist with any needs. The hotel's cleanliness and well-maintained rooms also contribute to a positive guest experience. While minor training issues with some staff were noted, the overall consensus is that the service quality remains impressively high with exceptional and excellent staff reviews leading the feedback. Overall, the commitment to excellent customer service and a friendly atmosphere stands out as a key highlight of staying at The Sebel Auckland Manukau.
The Sebel Auckland Manukau provides complimentary Wi-Fi as part of its amenities, which guests generally appreciate. The Wi-Fi connection is described as great and adequate, catering well to basic browsing needs. However, some guests experienced issues with reliability and security, noting that it was not always secure and the connection occasionally faltered. The hotel offers screen mirroring on the TV in studio rooms, but some guests wished for additional streaming capabilities like Chromecast or Netflix access. Overall, while the Wi-Fi service is a valued addition, there is room for improvement in terms of stability and enhanced streaming options.
The Sebel Auckland Manukau offers a mixed experience when it comes to parking facilities. Guests often cited the limited availability of parking spots, which can fill up quickly, making it challenging to find a space, especially in the evenings. Despite these limitations, some guests appreciated the great parking spaces and found plenty of room for their vehicles. However, the necessity to pay for parking on-site was a common point of contention with some guests feeling that the fees were expensive and inconsistent. For those who couldn’t secure a spot, street parking or parking on grass were alternatives, though not always convenient. Overall, while the hotel excels in other areas such as comfortable rooms, delightful breakfast and friendly staff, parking remains an area that could use improvement for a more seamless guest experience.
The Sebel Auckland Manukau is an ideal destination for families, designed to cater to the needs of guests traveling with children. Reviews highlight a family-friendly environment, making it perfect for a family stay. The hotel is described as quiet with great air conditioning and offers amenities especially useful for guests with babies. The availability of family suites and rooms that can accommodate larger groups helps ensure a comfortable stay for families of all sizes.
Guests appreciated the welcoming atmosphere for spending quality time with their loved ones, whether it’s catching up with family or planning a stay for various family functions. The property features conference rooms suitable for family events, further enhancing its appeal to those organizing special gatherings.
Although some feedback suggests that the property could benefit from an investment in additional family suites, overall, The Sebel Auckland Manukau is praised for being kid-friendly and providing a great experience for the whole family.
The Sebel Auckland Manukau garners high praise for its consistent and reliable quality, meeting and often surpassing expectations for a 4-star hotel. Guests highlight the spacious, clean and comfortable rooms equipped with all necessary amenities, including a Nespresso machine. The hotel is described as maintaining high standards within its class and providing an exceptional experience that is often considered worthy of a higher rating. Overall, it is highly recommended for delivering a pleasant and consistent 4-star service, making it a dependable choice for travelers.
The Sebel Auckland Manukau is strategically situated to cater to business travelers, offering an array of facilities designed to support professional needs. It boasts comprehensive business services and well-equipped conference rooms, making it an ideal venue for hosting successful business conferences. The hotel's central location enhances its appeal for those on work trips, providing convenience and accessibility. Amenities tailored for business professionals, such as shuttle services, further complement its offerings. Despite the advantageous features, some guests felt that the pricing is on the higher side for business travel. Overall, it is considered a suitable stopover for business trips.
The Sebel Auckland Manukau offers a truly luxurious experience for its guests, evident in the numerous reviews highlighting its superior quality. The hotel is frequently described as beautiful and very modern with an emphasis on its impeccable cleanliness. Guests rave about the comfortable and luxurious beds, which promise a restful night. The facilities are praised for being good and of high quality, contributing to the overall top-notch experience. The rooms are referred to as deluxe and upscale, adding to the sense of indulgence. The accommodations are repeatedly described as luxurious, underscoring the sophisticated and high-end nature of the hotel. With luxury bedding and well-appointed amenities, a stay at The Sebel Auckland Manukau is synonymous with comfort and elegance.
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Location
The hotel’s central placement in Manukau is highlighted as a major advantage, being handy for attending conferences and events, nearby shops and local attractions. The motorway's close access also makes it easy to reach Auckland City. Despite a few mentions of noise, the location's benefits far outweigh any minor inconveniences. The Sebel Auckland Manukau stands out for its convenience to everything guests might need, from business venues to leisure activities.
Breakfast
Guests noted the attentive and helpful staff, further enhancing their breakfast experience. In-room service received commendations for being "really good" and "good."
However, some guests found areas for improvement, mentioning that breakfast options could be more varied and some dishes arrived cold or undercooked, particularly in the buffet. There were also comments about the price-quality ratio not being ideal and the breakfast being a bit expensive. Despite these points, the overall sentiment leaned towards a positive breakfast experience with standout mentions of the warm service and good variety.
Dinner
The food is often described as exceptional, outstanding and even better than that offered in other New Zealand hotels. Diners appreciated the diverse menu options with some highlighting more affordable choices for dinner. Bistro-style meals and in-room dining were also enjoyed by guests, who found room service to be prompt and their meals tasty.
Service in the restaurant is another highlight. The staff is frequently described as attentive and exceptional, ensuring a pleasant dining experience. Guests were impressed with the quality coffee and the bar offerings, while breakfast service was notably good.
However, not all experiences were flawless. There are occasional mentions of overcooked pasta and dry prawns, lengthy service times and burnt room service meals. The variety on the restaurant menu also left some guests wanting more. Despite these few drawbacks, the overall sentiment towards dining at The Sebel Auckland Manukau remains notably favorable based on guest reviews.
Rooms
The comfortable king-size beds, modern bathrooms and quality toiletries enhance the overall guest experience. The functional and well-thought-out room layouts receive high praise, ensuring everything visitors might need is within easy reach. Moreover, the hotel's location is praised for its proximity to essential shops and restaurants, all within walking distance, further adding to its convenience.
Despite the occasional noise and limited views, the positives far outweigh these minor inconveniences. Guests also appreciate the private parking and the ease of finding the hotel, adding to its overall convenience. The on-site restaurant receives favorable mentions, making dining a hassle-free option. The staff's helpfulness and friendliness round out the positive guest experiences, leaving a lasting impression.
In summary, The Sebel Auckland Manukau offers spacious, clean and comfortable accommodations with modern amenities and an excellent location, making it an appealing choice for travelers seeking a well-rounded stay.
Beds
Cleanliness
Despite these positive remarks, there are occasional mentions of cleaning services needing improvement with some guests experiencing inconsistencies in housekeeping. However, the overall sentiment leans towards satisfaction with the hotel's clean environment.
Additionally, the hotel is noted for its friendly and helpful staff, which adds to its welcoming atmosphere. The central location near the Manukau shopping mall is an added convenience for guests. Overall, The Sebel Auckland Manukau offers a clean, comfortable and centrally located option for those visiting the area.
Staff
Guests appreciate quick and efficient check-ins, as well as the accommodating nature of the staff, who are readily available to assist with any needs. The hotel's cleanliness and well-maintained rooms also contribute to a positive guest experience. While minor training issues with some staff were noted, the overall consensus is that the service quality remains impressively high with exceptional and excellent staff reviews leading the feedback. Overall, the commitment to excellent customer service and a friendly atmosphere stands out as a key highlight of staying at The Sebel Auckland Manukau.
Wi-Fi
Parking
Family
Guests appreciated the welcoming atmosphere for spending quality time with their loved ones, whether it’s catching up with family or planning a stay for various family functions. The property features conference rooms suitable for family events, further enhancing its appeal to those organizing special gatherings.
Although some feedback suggests that the property could benefit from an investment in additional family suites, overall, The Sebel Auckland Manukau is praised for being kid-friendly and providing a great experience for the whole family.
4 Star
Business
Luxury
No, The Sebel Auckland Manukau doesn't have any pool.
No, a spa isn't available at The Sebel Auckland Manukau.
No, The Sebel Auckland Manukau doesn't allow dogs.
Yes, parking facilities are available at The Sebel Auckland Manukau.
Yes, The Sebel Auckland Manukau has a gym.
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