voco Auckland City Centre by IHG
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Summary of reviewsVoco Auckland City Centre, an IHG Hotel, offers a compelling blend of comfort, convenience and modern amenities, making it a top choice for travelers visiting Auckland. Its prime location in the heart of the Central Business District (CBD) enables easy access to major attractions like the Sky Tower, Britomart and the waterfront, satisfying both business and leisure travelers. Guests often commend the spectacular views of the harbor and skyline from the stylish, spacious rooms, complemented by modern decor and comfortable furnishings.
The breakfast experience at the hotel is generally praised for its variety and freshness with many guests enjoying the diverse buffet options and barista coffee. While some minor improvements were suggested, the overall sentiment reflects satisfaction with the quality and service.
Dining, particularly at the rooftop bar, is a highlight for many visitors. The food quality receives numerous accolades and the friendly service enhances the experience. Although some noted the menu's limitations and occasional service delays, the overall dining experience is positive, characterized by delicious dishes and a pleasing ambiance.
Rooms are frequently lauded for their cleanliness, modernity and well-thought-out design. The stunning views from various floors enhance the guest experience, though occasional minor issues like delays in room servicing were mentioned. The comfortable beds are a standout feature, contributing to restful stays despite mixed opinions on firmness.
The hotel's cleanliness and upkeep are consistently recognized with most guests noting the spotless environments and routine housekeeping efforts. While a few areas for improvement in specific housekeeping services were mentioned, the overall impression remains favorable.
Staff at voco Auckland City Centre are repeatedly praised for their friendliness, professionalism and dedication to ensuring a welcoming atmosphere. Many guests highlight the attentive and efficient service, which significantly enhances their stay.
The free WiFi service generally meets guest expectations, providing fast and reliable internet access with only minor issues reported. The gym facilities also receive positive feedback for being well-equipped and spacious, adding to the hotel's appeal for fitness enthusiasts.
Families find the hotel particularly accommodating, enjoying spacious and well-maintained rooms suited for all ages, along with attractive amenities and breakfast options. The beds, described as consistently comfortable and clean, further contribute to a pleasant family stay.
Overall, voco Auckland City Centre maintains its four-star rating with robust offerings in location, service, cleanliness and amenities. Minor critiques aside, the hotel's balance of modernity, friendly service and convenience make it a highly recommended option for various types of travelers.
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The breakfast experience at the hotel is generally praised for its variety and freshness with many guests enjoying the diverse buffet options and barista coffee. While some minor improvements were suggested, the overall sentiment reflects satisfaction with the quality and service.
Dining, particularly at the rooftop bar, is a highlight for many visitors. The food quality receives numerous accolades and the friendly service enhances the experience. Although some noted the menu's limitations and occasional service delays, the overall dining experience is positive, characterized by delicious dishes and a pleasing ambiance.
Rooms are frequently lauded for their cleanliness, modernity and well-thought-out design. The stunning views from various floors enhance the guest experience, though occasional minor issues like delays in room servicing were mentioned. The comfortable beds are a standout feature, contributing to restful stays despite mixed opinions on firmness.
The hotel's cleanliness and upkeep are consistently recognized with most guests noting the spotless environments and routine housekeeping efforts. While a few areas for improvement in specific housekeeping services were mentioned, the overall impression remains favorable.
Staff at voco Auckland City Centre are repeatedly praised for their friendliness, professionalism and dedication to ensuring a welcoming atmosphere. Many guests highlight the attentive and efficient service, which significantly enhances their stay.
The free WiFi service generally meets guest expectations, providing fast and reliable internet access with only minor issues reported. The gym facilities also receive positive feedback for being well-equipped and spacious, adding to the hotel's appeal for fitness enthusiasts.
Families find the hotel particularly accommodating, enjoying spacious and well-maintained rooms suited for all ages, along with attractive amenities and breakfast options. The beds, described as consistently comfortable and clean, further contribute to a pleasant family stay.
Overall, voco Auckland City Centre maintains its four-star rating with robust offerings in location, service, cleanliness and amenities. Minor critiques aside, the hotel's balance of modernity, friendly service and convenience make it a highly recommended option for various types of travelers.
Hotel Taking Steps Towards Sustainability
voco Auckland City Centre has been awarded a Qualmark Gold Sustainable Tourism Business Award and a 4 Star Plus hotel grading. They have implemented sustainable initiatives such as using bedding made from 100% recycled materials, filtered drinking water in guestrooms, aerated shower heads to reduce water usage, and large, refillable bathroom amenities.
Family Friendly Hotel
The voco Auckland City Centre is well-situated in the city center. It is near family-friendly attractions like the Sky Tower.
Business Hotel
voco Auckland City Centre by IHG may offer modern business facilities, including meeting rooms, a business center, and high-speed internet access. Its central location provides easy access to corporate offices and local attractions.
Hotel with Gym
Equipped with a fitness center, allowing guests to maintain their fitness routine during their stay.
4-Star Hotel
Voco Auckland City Centre offers a modern and stylish stay in Auckland's CBD. It features well-designed rooms and convenient access to the city's attractions, making it ideal for both business and leisure travelers.
Hotel for Honeymoon
Romantic Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
Guest Reviews
Voco Auckland City Centre, an IHG Hotel, boasts a prime location in the heart of Auckland's Central Business District (CBD). Guests consistently praise its exceptional accessibility with easy walking distance to major attractions like the Sky Tower, Britomart, the waterfront and myriad restaurants and shops. The hotel's central position allows visitors to explore the vibrant city with convenience, making it an ideal base for both business and leisure travelers. Many appreciated the stunning views of the harbor and city skyline from the well-appointed, modern rooms. Adding to the overall experience, the friendly and efficient staff, along with excellent amenities, make staying at this hotel a comfortable and enjoyable option for anyone looking to immerse themselves in the best that Auckland has to offer.
The breakfast experience at voco Auckland City Centre by IHG, has garnered a variety of opinions, but the overall consensus leans heavily towards positive. Many guests found the breakfast to be delicious and complimented the extensive and varied selection available through the buffet. Multiple reviews highlighted the inclusion of barista coffee and fresh options, which seemed to enhance the overall enjoyment.
Guests frequently mentioned the buffet's richness, freshness and the presence of both hot and cold items, ensuring a well-balanced meal. The team working at breakfast was praised for their helpfulness and friendly service, contributing to a satisfying morning experience. The breakfast also featured good layout and generous portions, which added to the pleasure of dining.
However, some guests noted areas for improvement. While many appreciated the variety, a few felt the selection could be more inclusive, particularly for children and suggested that more sweet options be added. There were occasional mentions of the breakfast being chaotic or lacking in certain areas like the hot food buffet and specific items like fresh bread or hash browns.
Despite these minor criticisms, the majority of reviews reflect a high level of satisfaction with the breakfast offerings, describing it as fabulous, abundant and memorable. The positive remarks about the generous, fresh and tasty breakfast options as well as the excellent service make it clear that starting the day at voco Auckland City Centre is a delightful experience for most visitors.
The dining experience at voco Auckland City Centre by IHG, is a mix of positive and neutral feedback from guests. The rooftop bar is a standout feature, offering great food and drinks along with good service. Reviews frequently praise the quality of the food, describing it as delicious, excellent and fabulous. The restaurant is noted for its clean and nice environment, friendly service and efficient delivery of meals.
Guests enjoyed the variety of tasty options with mentions of great pizzas, wonderful steaks and very good cookies. Many appreciated the healthy choices available for lite bites. Some did mention that the Italian menu and overall dinner options were limited. Despite this, the restaurant remains popular and well-regarded.
There were a few concerns regarding the dining experience, such as the food being expensive, certain dishes like the 'potato hay' being weird and room service taking more than two hours on occasion. Some guests experienced issues with bookings not being honored and food arriving cold. Additionally, the roof top bar had instances of slow service and average food selection.
Overall, voco Auckland City Centre offers a generally positive dining experience with high-quality food and commendable service, albeit with some areas that could benefit from improvement.
Guests frequently praise the rooms at voco Auckland City Centre by IHG, highlighting their cleanliness, modern decor and spaciousness. Many are taken by the stunning views of the Sky Tower, harbour and city skyline, which can be enjoyed from various floors, including the 25th and 33rd. The rooms are often described as beautifully appointed, stylishly decorated and equipped with comfortable beds and modern amenities. Families appreciate the interconnected rooms, while travelers consistently find the facilities to be well-maintained and inviting.
However, some minor issues do arise, such as occasional delays in room servicing and limited in-room amenities like cups and glasses. Despite these, the overall feedback remains overwhelmingly positive with guests enjoying the combination of comfort, modernity and exceptional views. The rooms are noted for their clever use of space with thoughtful layouts and well-furnished interiors contributing to a pleasant and enjoyable stay. Overall, the accommodations are described as welcoming and conducive to a restful experience, consistently meeting and often exceeding guest expectations.
At the Voco Auckland City Centre, an IHG Hotel, guest feedback on the beds is largely positive, focusing on the comfort levels and quality of sleep provided. The most common sentiment is that the beds are comfortable with many guests highlighting the beds as "comfy," "very comfy," and "super comfy." The King beds and pillows in particular receive high praise with several guests loving the big, cozy pillows and warm blankets. Cleanliness is another notable aspect with repeated mentions of clean and well-maintained beds.
However, there are some mixed reviews regarding the firmness of the beds. While some guests found the beds slightly too hard or firm, others appreciated the firmer support, describing the beds as "firm and comfortable." A few guests experienced variability in support, noting that their sleep quality declined after the first night. Despite these few critiques, the overall comfort of the beds is generally well-regarded by most guests, ensuring a restful stay at the hotel.
The reviews for voco Auckland City Centre by IHG, consistently highlight the excellent cleanliness of the hotel. Guests frequently described the rooms as very clean, spotless and well-maintained. The modern and chic decor, combined with fresh and clean rooms, left a positive impression. Daily cleaning routines, including making the bed, added to the overall comfort and many appreciated the modern and tidy appearance of the rooms.
Despite these positives, several guests noted areas for improvement in housekeeping. Specific criticisms included overlooked dust, crumbs on the carpet and insufficient cleaning of bathroom facilities. However, the hotel's contemporary design and comfortable furnishings, along with friendly service, often compensated for these shortcomings. Overall, while certain aspects of housekeeping could benefit from more attention, the general consensus is that the hotel offers a very clean and comfortable stay, making it a popular choice for visitors.
Guests at voco Auckland City Centre by IHG consistently praised the hotel staff for their friendliness, helpfulness and professionalism. The staff were noted to be always welcoming, accommodating and highly efficient. Numerous reviews highlighted the exceptional levels of customer service provided with guests appreciating the prompt, warm and attentive assistance they received from the team.
From the front desk to the restaurant and housekeeping, all staff members were repeatedly described as cheerful, kind and courteous. The hospitality was marked by a genuinely hospitable atmosphere with staff consistently going above and beyond to ensure a pleasant stay for guests.
Many reviewers mentioned particularly positive experiences with specific roles, including receptionists and restaurant staff, who were identified as especially polite and helpful. The professional demeanor of the staff left a favorable impression with quick resolution of any issues and requests. Although there were a few mentions of staff being under-trained or errors occurring, these instances seemed to be exceptions rather than the rule.
Overall, the overwhelmingly positive feedback emphasized the exceptional and friendly nature of the staff, making guest experiences at voco Auckland City Centre both enjoyable and memorable.
Voco Auckland City Centre, an IHG Hotel, generally provides a pleasant internet experience for its guests. Many reviews highlight the WiFi as being good, exceptionally good and extremely fast with impressive speeds—some noting it as the fastest they've ever encountered in a hotel. Guests appreciate the strong, fast and free WiFi that the hotel offers.
However, not all experiences were flawless. A few guests reported issues with the WiFi being too slow or not working properly, along with some trouble regarding the configuration of the WiFi during their stay. Despite these occasional hiccups, the overall sentiment is positive with no major complaints regarding the internet service.
In summary, while some guests experienced minor setbacks, the majority found the WiFi service at Voco Auckland City Centre to be satisfactory and fast, making it a reliable option for connectivity needs during their stay.
Voco Auckland City Centre, an IHG Hotel, has received positive feedback for its gym facilities. Guests frequently described the gym as nice, great and very well-equipped, indicating a strong level of satisfaction. The gym is noted for its spaciousness with several mentions of it being a large area, which likely contributes to the comfort and usability for guests. While the fitness room is generally praised for its luxurious feel and good equipment, some feedback pointed out that it could be better equipped. Despite this, the consensus highlights the gym as a fantastic, well-maintained space that offers a pleasant exercise experience. Specialized equipment like yoga mats received commendation, adding to the facility's appeal for various types of workouts. Overall, guests appreciate the gym as a significant and valued feature of their stay at the hotel.
Families visiting voco Auckland City Centre by IHG, often highlight its exceptional suitability for all ages. Many guests commend the facilities as perfect for a family stay, emphasizing the hotel's family-friendly atmosphere and comfortable accommodations. The rooms, particularly those designed for families, are spacious and luxurious, featuring multiple beds that cater well to families of four.
The hotel's location provides stunning views, including sights like the Sky Tower, which kids absolutely enjoy. The generous breakfast offerings and well-maintained rooms further add to the positive experience. Families appreciate the thoughtful amenities and the nice family areas that enable kids to expend their energy.
While the overall experience is largely favorable, there are a few comments mentioning that the hotel may not be ideal for all families, suggesting that preferences might vary. Nevertheless, most reviewers affirm that their family enjoyed the stay and express eagerness to return, describing the hotel as a perfect family accommodation choice in Auckland.
Voco Auckland City Centre, an IHG Hotel, is a well-situated, four-star establishment, perfectly located close to the city center. Guests have expressed satisfaction with the cleanliness and modernity of the rooms, describing them as spacious and comfy with nice views. The hotel is noted for its friendly staff and excellent service, consistently delivering a great experience.
Food at the hotel receives high marks; patrons have praised the quality of the breakfast and overall food cleanliness. Although some guests believe there is room for improvement in alignment with its four-star rating, the general consensus is that the food offered is excellent.
Fitness enthusiasts will find the gym more than adequate, well-equipped with all necessary gear and complemented by a nice spa facility. Guests appreciate the clean and modern fitness club, along with beds and gym services that reinforce the hotel's well-rounded amenities.
Overall, the hotel combines modern, designer furnishings with a comfortable and friendly atmosphere, making it a property worth revisiting. While there are minor critiques about its four-star status, most guests agree that Voco Auckland City Centre is a great place to stay, offering a balance of good location, excellent facilities and friendly service.
Voco Auckland City Centre, an IHG Hotel, has garnered significant praise from business travelers, emerging as a top choice for those on work trips. Guests frequently highlight the hotel's central location in the heart of the CBD, which provides convenience for business engagements. The rooms are well-equipped with workspaces, making it an ideal accommodation for professionals needing to get work done during their stay. The facilities are specifically noted as perfectly suited for business needs, providing everything necessary for a productive stay. While a few guests mentioned that some policies were not clear on booking platforms and found this disappointing, the overall feedback underscores the hotel's business-friendly environment and its capability to cater adeptly to the needs of business travelers.
The voco Auckland City Centre, an IHG Hotel, is highly regarded for its excellent accessibility features. Guests have noted that the hotel poses zero accessibility issues, making it a suitable choice for people with disabilities. The modern facilities include convenient access to lifts, although some mentioned that the lifts could be a bit slow. Easy pedestrian access and a perfect location further enhance the accessibility experience, along with a convenient carpark. Overall, the hotel provides comfortable and accessible options for all guests.
At the voco Auckland City Centre by IHG, honeymooners find themselves in a haven of romance and luxury. Overlooking perfect views of the city, this hotel has quickly become a favorite for those on their honeymoon. From the moment of arrival, everything unfolds as expected, leaving guests delighted with their experiences. Numerous couples have highlighted the lovely touches that make this hotel perfect for a honeymoon, from room upgrades to thoughtful amenities.
Reviewers have particularly enjoyed the romantic atmosphere and the exceptional service provided. Many have praised the hotel's ability to create a memorable honeymoon with its romantic setting and wonderful time guaranteed. The rooftop bar is a popular spot for evening relaxation, allowing couples to soak in the views and enjoy quality time together.
Additionally, the honeymoon-specific rooms and a relaxing spa enhance the overall experience, making it nice and particularly honeymoony. Both short and lengthy stays seem to leave a lasting impression with many guests expressing their happiness and satisfaction post-visit. All in all, the voco Auckland City Centre stands out as a great honeymoon hotel, providing an idyllic setting for couples to celebrate their love.
The voco Auckland City Centre by IHG, is an ideal destination for couples seeking a romantic getaway. Guests often highlight the rooftop bar as a key attraction, perfect for enjoying breathtaking views of the city. The rooms are described as clean and the service as warmly welcoming. Whether spending a couple of days exploring the city center or indulging in a great dinner, the hotel provides a great spot for creating romantic memories. The right combination of amenities and ambiance makes it an appealing choice for those looking to romantically experience Auckland.
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Location
Breakfast
Guests frequently mentioned the buffet's richness, freshness and the presence of both hot and cold items, ensuring a well-balanced meal. The team working at breakfast was praised for their helpfulness and friendly service, contributing to a satisfying morning experience. The breakfast also featured good layout and generous portions, which added to the pleasure of dining.
However, some guests noted areas for improvement. While many appreciated the variety, a few felt the selection could be more inclusive, particularly for children and suggested that more sweet options be added. There were occasional mentions of the breakfast being chaotic or lacking in certain areas like the hot food buffet and specific items like fresh bread or hash browns.
Despite these minor criticisms, the majority of reviews reflect a high level of satisfaction with the breakfast offerings, describing it as fabulous, abundant and memorable. The positive remarks about the generous, fresh and tasty breakfast options as well as the excellent service make it clear that starting the day at voco Auckland City Centre is a delightful experience for most visitors.
Dinner
Guests enjoyed the variety of tasty options with mentions of great pizzas, wonderful steaks and very good cookies. Many appreciated the healthy choices available for lite bites. Some did mention that the Italian menu and overall dinner options were limited. Despite this, the restaurant remains popular and well-regarded.
There were a few concerns regarding the dining experience, such as the food being expensive, certain dishes like the 'potato hay' being weird and room service taking more than two hours on occasion. Some guests experienced issues with bookings not being honored and food arriving cold. Additionally, the roof top bar had instances of slow service and average food selection.
Overall, voco Auckland City Centre offers a generally positive dining experience with high-quality food and commendable service, albeit with some areas that could benefit from improvement.
Rooms
However, some minor issues do arise, such as occasional delays in room servicing and limited in-room amenities like cups and glasses. Despite these, the overall feedback remains overwhelmingly positive with guests enjoying the combination of comfort, modernity and exceptional views. The rooms are noted for their clever use of space with thoughtful layouts and well-furnished interiors contributing to a pleasant and enjoyable stay. Overall, the accommodations are described as welcoming and conducive to a restful experience, consistently meeting and often exceeding guest expectations.
Beds
However, there are some mixed reviews regarding the firmness of the beds. While some guests found the beds slightly too hard or firm, others appreciated the firmer support, describing the beds as "firm and comfortable." A few guests experienced variability in support, noting that their sleep quality declined after the first night. Despite these few critiques, the overall comfort of the beds is generally well-regarded by most guests, ensuring a restful stay at the hotel.
Cleanliness
Despite these positives, several guests noted areas for improvement in housekeeping. Specific criticisms included overlooked dust, crumbs on the carpet and insufficient cleaning of bathroom facilities. However, the hotel's contemporary design and comfortable furnishings, along with friendly service, often compensated for these shortcomings. Overall, while certain aspects of housekeeping could benefit from more attention, the general consensus is that the hotel offers a very clean and comfortable stay, making it a popular choice for visitors.
Staff
From the front desk to the restaurant and housekeeping, all staff members were repeatedly described as cheerful, kind and courteous. The hospitality was marked by a genuinely hospitable atmosphere with staff consistently going above and beyond to ensure a pleasant stay for guests.
Many reviewers mentioned particularly positive experiences with specific roles, including receptionists and restaurant staff, who were identified as especially polite and helpful. The professional demeanor of the staff left a favorable impression with quick resolution of any issues and requests. Although there were a few mentions of staff being under-trained or errors occurring, these instances seemed to be exceptions rather than the rule.
Overall, the overwhelmingly positive feedback emphasized the exceptional and friendly nature of the staff, making guest experiences at voco Auckland City Centre both enjoyable and memorable.
Wi-Fi
However, not all experiences were flawless. A few guests reported issues with the WiFi being too slow or not working properly, along with some trouble regarding the configuration of the WiFi during their stay. Despite these occasional hiccups, the overall sentiment is positive with no major complaints regarding the internet service.
In summary, while some guests experienced minor setbacks, the majority found the WiFi service at Voco Auckland City Centre to be satisfactory and fast, making it a reliable option for connectivity needs during their stay.
Gym
Family
The hotel's location provides stunning views, including sights like the Sky Tower, which kids absolutely enjoy. The generous breakfast offerings and well-maintained rooms further add to the positive experience. Families appreciate the thoughtful amenities and the nice family areas that enable kids to expend their energy.
While the overall experience is largely favorable, there are a few comments mentioning that the hotel may not be ideal for all families, suggesting that preferences might vary. Nevertheless, most reviewers affirm that their family enjoyed the stay and express eagerness to return, describing the hotel as a perfect family accommodation choice in Auckland.
4 Star
Food at the hotel receives high marks; patrons have praised the quality of the breakfast and overall food cleanliness. Although some guests believe there is room for improvement in alignment with its four-star rating, the general consensus is that the food offered is excellent.
Fitness enthusiasts will find the gym more than adequate, well-equipped with all necessary gear and complemented by a nice spa facility. Guests appreciate the clean and modern fitness club, along with beds and gym services that reinforce the hotel's well-rounded amenities.
Overall, the hotel combines modern, designer furnishings with a comfortable and friendly atmosphere, making it a property worth revisiting. While there are minor critiques about its four-star status, most guests agree that Voco Auckland City Centre is a great place to stay, offering a balance of good location, excellent facilities and friendly service.
Business
Accessible
Honeymoon
Reviewers have particularly enjoyed the romantic atmosphere and the exceptional service provided. Many have praised the hotel's ability to create a memorable honeymoon with its romantic setting and wonderful time guaranteed. The rooftop bar is a popular spot for evening relaxation, allowing couples to soak in the views and enjoy quality time together.
Additionally, the honeymoon-specific rooms and a relaxing spa enhance the overall experience, making it nice and particularly honeymoony. Both short and lengthy stays seem to leave a lasting impression with many guests expressing their happiness and satisfaction post-visit. All in all, the voco Auckland City Centre stands out as a great honeymoon hotel, providing an idyllic setting for couples to celebrate their love.
Romantic
No, voco Auckland City Centre by IHG doesn't have any pool.
No, a spa isn't available at voco Auckland City Centre by IHG.
No, voco Auckland City Centre by IHG doesn't allow dogs.
Yes, parking facilities are available at voco Auckland City Centre by IHG.
Yes, voco Auckland City Centre by IHG has a gym.
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