Hôtel Le Maxime - Best Western Signature Collection

Auxerre 47.79855300, 3.57428500 , 2 Quai De La Marine (Show on Map)
8.0
Very Good


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Summary of reviews'Hôtel Le Maxime - Best Western Signature Collection' in Auxerre stands out for its prime location along the picturesque Yonne River, offering guests serene, idyllic views and convenient access to the historic town. The hotel's central setting, complemented by its charming, well-renovated old building with modern amenities, creates a perfect base for exploring the local attractions, restaurants and wine region.

Guests frequently praise the hotel's breakfast for its excellent quality, variety and presentation, featuring a range of local specialties. Despite some critiques regarding the additional cost and minor issues with specific items, the overall sentiment remains highly positive, enhanced by the luxurious breakfast room ambiance and attentive staff.

Dining options at the hotel receive mixed reviews. While the hotel lacks an on-site restaurant, guests appreciate the staff’s helpful recommendations and the ample nearby dining establishments, ensuring a varied culinary experience. Room service opinions are split, though many found their meals well-served and enjoyable.

Rooms at Hôtel Le Maxime draw consistent praise for their cleanliness, comfort and appealing decor with numerous guests highlighting the comfortable beds and modern bathrooms. Criticisms regarding room size, particularly the small bathrooms and some outdated elements, do surface, yet the hotel’s cozy atmosphere and professional staff mitigate these concerns, contributing to a pleasant stay.

Cleanliness is a strong point for the hotel with guests frequently noting well-maintained rooms and common areas. Despite suggestions for renovations to address some outdated features, the hotel's overall upkeep is appreciated.

The exceptional staff at Hôtel Le Maxime is often recognized for their courteous, friendly and professional service. Specific staff members receive commendations for going above and beyond to ensure a delightful guest experience.

The hotel offers various parking options, which guests find generally convenient though limited in availability, especially during peak times. The security and accessibility of motorcycle and bicycle parking also earn positive remarks.

For families, the hotel is welcoming with its dog-friendly policies and spacious suites ideal for a family stay. The staff’s helpful attitude and dining recommendations further enhance the family-friendly atmosphere.

The hotel also receives high marks for providing an excellent sleep quality with comfortable, well-maintained beds, though individual preferences on firmness vary. Opinions on the hotel's four-star rating are mixed with some guests suggesting it falls short of the mark due to the need for upgrades and a makeover.

Honeymooners find Hôtel Le Maxime to be a charming and romantic choice with its picturesque riverside location, comfortable rooms and friendly staff creating a memorable experience.

In summary, Hôtel Le Maxime - Best Western Signature Collection offers a delightful stay characterized by its scenic location, excellent breakfast, comfortable rooms and exceptional staff, making it a favorable option for visitors to Auxerre despite some areas needing improvement.
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Hotel Taking Steps Towards Sustainability
This hotel is eco-certified and holds a Green Key label, indicating a commitment to environmental sustainability. Specific practices contributing to this certification include efforts in areas such as energy and water saving, waste management, and responsible purchasing.

Family Friendly Hotel
This hotel has family rooms equipped with a queen-size bed, bunk beds, a private bathroom, a flat-screen TV, a coffee machine and air conditioning. Board games are available for family entertainment. Pets are allowed for an extra charge.

Dog Friendly Hotel
This hotel is located on the banks of the River Yonne and is pet-friendly. It provides a comfortable and stylish environment for both you and your dog.

Business Hotel
This hotel offers meeting rooms with a capacity of 35-40 people, free Wi-Fi, and necessary meeting equipment. The hotel also provides business packages, 24-hour room service and is located near the river Yonne.

Hotel with Parking
The hotel offers various parking options including secure, off-street, and garage parking. Some guests have highlighted the convenience of free overnight parking. The hotel offers secure and sheltered options for motorcycles or bicycles.

EV charging stations  


Hotel with EV Charging Stations
This hotel is listed as having an electric vehicle charging station available for guests.

4-Star Hotel
This hotel is ideally located and offers modern amenities while maintaining its historical charm. It features comfortable and spacious rooms, some with river views, and provides free high-speed Wi-Fi, a minibar, and an espresso machine in superior rooms.

Hotel for Honeymoon

Romantic Hotel

Room Types
Privilege Room with King Bed and City View - Non-Smoking Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Privilege Room with King Bed and River View - Non-Smoking Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as river views. The unit has 1 bed.

Deluxe King Room with River View - Non-Smoking Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as river views. The unit offers 1 bed.

Suite with King Bed and View - Non-Smoking This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views.

Family Queen Room with Bunk Beds Offering free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Comfort Queen Room - Non-Smoking Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Comfort Twin Room - Non-Smoking Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Comfort Single Room Offering free toiletries, this single room includes a private bathroom with a bath and a hairdryer. This single room features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.

Superior Queen Room with River View Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as river views. The unit offers 1 bed.

Superior King Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
Located centrally in the historic town of Auxerre, Hôtel Le Maxime boasts a prime position along the picturesque Yonne River, offering stunning views of the boats and the surrounding beauty. Guests frequently compliment the hotel's proximity to the old town, where many of Auxerre's historic attractions are within walking distance. The serene riverside setting is highly praised for being quiet and idyllic, providing a perfect backdrop for a leisurely stroll or a relaxing evening with a glass of wine.

The hotel is also conveniently situated near numerous local restaurants and cafés, enhancing the overall experience for food enthusiasts. Notably, the hotel features secure on-site parking, which many visitors find convenient for exploring both the city and the neighboring wine region.

Guests appreciate the combination of a charming, well-renovated old building with modern amenities. The peaceful location, coupled with friendly and helpful staff, adds to the overall appeal, making it an excellent choice for those looking to immerse themselves in the historic and charming atmosphere of Auxerre.

Breakfast
Guests of Hôtel Le Maxime - Best Western Signature Collection consistently praise the hotel's breakfast offerings, highlighting its high quality, variety and presentation. The breakfast is described as excellent, hearty and plentiful with numerous options including freshly squeezed orange juice, a wide range of cheeses, breads, pastries, yogurt, compotes, scrambled eggs, sausages and bacon. Many reviews note the availability of local specialties and the breakfast setting is often described as pleasant with friendly and attentive staff. Despite some criticisms about the breakfast not being included in the stay and occasional issues with specific items like croissants or egg dishes, the overall sentiment leans heavily positive. The extensive buffet format ensures that the offerings are constantly replenished, catering to various dietary preferences and maintaining high standards of freshness and quality. The luxurious ambiance of the breakfast room and the picturesque views add to the overall delightful experience, making it a memorable start to the day for many guests.

Dinner
Hôtel Le Maxime - Best Western Signature Collection offers a mixed dining experience according to guest reviews. While the hotel itself does not have an on-site restaurant, there are plenty of excellent dining options nearby. Guests appreciated the recommendations from the helpful staff who frequently arranged reservations at popular and top-quality local restaurants. Many reviews highlighted the convenience and variety of nearby dining establishments, from local cafes to high-end restaurants along the street, ensuring that guests never had to venture far for a good meal.

For those looking to dine within the hotel, room service is available though opinions on the quality and value for money were varied. Some guests noted the dinners sold were a bit expensive or average in quality with occasional remarks about reheated food and disappointing service during evening meals. At the same time, others found their meals to be well-served, pleasant and even perfect.

A unique dining option mentioned was the opportunity to dine on ships in the nearby river, which provided a memorable atmosphere. Guests also enjoyed having drinks on the terrace beside the river, although some wished there were more food options to accompany their beverages.

Overall, while the in-hotel dining received mixed reviews, the abundance of nearby restaurants and bars significantly enhanced the overall culinary experience for visitors to Hôtel Le Maxime.

Rooms
The guest reviews for Hôtel Le Maxime - Best Western Signature Collection emphasize the comfort and cleanliness of the rooms, though opinions on room size vary significantly. Many guests appreciated the spacious, well-equipped and tastefully decorated rooms with some noting beautiful views of the river and a quiet atmosphere. The beds were described as comfortable, contributing to a pleasant stay. Rooms were consistently mentioned as clean with modern, well-equipped bathrooms adding to the overall positive experience.

However, a recurring theme among the reviews was the small size of many rooms, especially bathrooms, which some found cramped and unsuitable for the price. In addition, several reviews highlighted that rooms could use a makeover and felt dated or old-fashioned. Issues with noise, poor soundproofing and a lack of modern amenities such as sufficient electrical outlets were also noted. Some guests experienced difficulties with room layout and accessibility, particularly in attic rooms with slanted windows and limited space.

Despite these drawbacks, the hotel’s central location and pleasant ambiance were frequently praised. Reviews mention that the hotel exudes a charming, homey feel with classic decor adding to its allure. Guests also appreciated the professional staff, good room service and an enjoyable breakfast, making it a favorable option for a stay in the city.

Beds
Hôtel Le Maxime - Best Western Signature Collection stands out in guest reviews for offering an exceptional experience when it comes to bedding and sleep quality. Numerous guests consistently praised the comfortable, large and well-maintained beds in the hotel. Phrases like "very comfortable beds," "huge comfortable bed," and "King size bed" reflect the general satisfaction with the sleeping arrangements. The bedding quality is frequently described as very good with many reviewers noting the comfort of the mattresses and the plush, spacious feel of the beds. Even specialty rooms, such as those labeled 'privilege,' are highlighted for their exceptionally comfortable bedding.

However, a few critiques suggest that bed size and firmness could be an issue for some guests, especially for couples and taller individuals. Remarks about beds being too soft or firm, as well as mentions of narrow double beds, indicate that preferences can vary. Some visitors even found the beds unsuitable for couple sharing due to their dimensions. Despite these occasional concerns, the overwhelming consensus is that the hotel provides comfortable and cozy accommodations that contribute positively to a restful stay.

Cleanliness
Hôtel Le Maxime - Best Western Signature Collection generally receives high praise for its cleanliness. Guests consistently describe the premises, including rooms and common areas, as clean, well-maintained and comfortable. Visitors often mention that the rooms are very clean and spacious, contributing to an overall pleasant environment.

However, while the hotel maintains a standard of cleanliness, some guests note that the rooms, particularly the bathrooms, could do with renovations. There are occasional mentions of outdated furniture, aging bathrooms and minor issues like stains and an unpleasant smell in certain rooms. Additionally, a few guests reported issues with window insulation and the presence of cobwebs.

Despite these areas for improvement, guests appreciate the hotel's excellent cleanliness and the friendliness of the staff, especially the young Mamadou at reception. The hotel manages to exude a cozy and functional atmosphere, even outside the formality typical of larger chains. Overall, while there are minor issues that could be addressed, Hôtel Le Maxime remains a clean, comfortable and inviting option for visitors.

Staff
Hôtel Le Maxime - Best Western Signature Collection is frequently celebrated for its exceptional staff. Guest reviews consistently highlight the courteous, attentive and friendly nature of the team. From reception to the bar and breakfast room, the staff are noted for their professionalism and warm welcomes. Many guests appreciated the personalized service and the team's readiness to go above and beyond with specific mentions of individuals like Agathe and Eddie for their extraordinary efforts and delightful dispositions.

The reception staff, in particular, are frequently mentioned for their friendliness and competence, ensuring guests feel well taken care of from the moment they arrive. The overall quality of service is described as perfect with many guests noting the staff's dedication to maintaining high service standards. The welcoming atmosphere is further enhanced by the staff's kindness and availability, making for a truly pleasant stay. Despite occasional mentions of inexperience among some staff members, the general consensus is overwhelmingly positive.

In sum, the staff at Hôtel Le Maxime are one of its standout features, offering a blend of professionalism and warm hospitality that leaves a lasting impression on guests.

Wi-Fi
At Hôtel Le Maxime - Best Western Signature Collection, guests have shared mixed feedback regarding the Wi-Fi service. While the network connection in the lounge is generally good and some have experienced good speed and a great Wi-Fi experience, issues persist. Several visitors noted difficulties connecting to Wi-Fi in their rooms, often describing the connection as weak, intermittent or completely nonfunctional. Some had to restart the Wi-Fi frequently or found that the provided codes did not work. The signal strength and reliability in certain areas could definitely use improvement. Despite the presence of Wi-Fi, many guests felt that the internet service could be more robust and consistent throughout the hotel.

Parking
When staying at Hôtel Le Maxime - Best Western Signature Collection, guests generally appreciate the various parking options available. There is secure, off-street and garage parking to be found, including a tight but functional private parking lot and parking in the hotel’s courtyard. Some guests have highlighted the convenience of free overnight parking, while others mention the possibility of parking on the dock in front of the hotel.

Although many find the parking at the hotel convenient and optimal, particularly given its central location by the river, the limited number of spaces can be problematic. Users report that the parking area is often crowded with spaces filling up quickly, especially on weekends. The tightness and limited number of available spots sometimes make parking a bit challenging.

For those looking to park motorcycles or bicycles, the hotel offers secure and sheltered options. It is worth noting that while some parking is included, there are fees for certain parking options with costs running up to 13 euros. Guests also mention that advanced reservation for parking can be necessary due to limited availability.

Overall, while there are ample parking provisions, guests may need to plan ahead or be prepared for some minor inconveniences, especially during peak times.

Family
Hôtel Le Maxime - Best Western Signature Collection is an excellent choice for families and their furry companions with its dog-friendly policies extending even to the on-site restaurant. The hotel fosters a welcoming family atmosphere and is suitable for children, creating an ideal environment for a relaxing family stay. Guests have noted the spacious suites, perfect for a family of four and commend the staff for their friendly and helpful attitude. Families can rely on the hotel staff for excellent dining recommendations, enhancing the overall family-friendly experience.

4 Star
Nestled by the water in a beautiful city, Hôtel Le Maxime - Best Western Signature Collection is housed in a delightful, authentic building that exudes old-world charm. Guests have praised the establishment for providing a very pleasant stay, noting that it offers luxuries on par with a four-star experience, including expansive breakfast options and exceptionally fluffy towels.

However, the hotel has drawn mixed reviews concerning its star rating. While some guests assert that it meets the standards of a four-star hotel, others feel that it falls short. Several reviews highlighted that the hotel is clean, yet not quite up to four-star standards, suggesting it might be more accurately rated at three stars. There are calls for upgrades and a sensitive makeover to revitalize its tired appearance.

Despite these criticisms, many guests have found their stay enjoyable, appreciating the hotel's unique charm and picturesque location.

Honeymoon
Hôtel Le Maxime - Best Western Signature Collection is an ideal destination for honeymooners, offering a romantic location by the river that sets a perfect ambiance for a luxury change of air. The hotel features a charming restaurant and romantic restaurant locations, making it a lovely setting for romantic overnight stays and getaways for newlyweds. The staff is noted for being friendly and adding to the romantic atmosphere. Rooms are described as very comfortable and spacious, particularly by European standards, adding to the overall enjoyable experience. Special amenities designed specifically for honeymoon couples further enhance the stay, making it an ideal choice for those seeking a perfect honeymoon destination.

Luxury
Hôtel Le Maxime - Best Western Signature Collection offers a premium experience characterized by its opulent environment and luxurious amenities. Guests often commend the fantastic welcome and friendly, wonderful service that enhance the overall experience of their stay. The well-maintained luxury features and high-end accommodations contribute to the luxury setting, providing a sense of grandeur that is reminiscent of a royal experience. However, some have noted that aspects of the rooms, such as the outdated feel and issues with the bathtub in the luxury room, detract slightly from the overall perception of luxury. Despite these minor setbacks, the hotel largely succeeds in delivering a luxurious and memorable stay.

Romantic
Hôtel Le Maxime, part of the Best Western Signature Collection, offers a charming stay characterized by its idyllic location on the river. Many guests find the hotel to be very romantic, especially at night with rooms that often overlook the beautiful canal and the picturesque old town. The setting itself is vintage and romantic, reminiscent of an old charming hotel on the riverbank, making it popular among newlywed couples and those looking for an ideal romantic getaway.

The ambiance is further enhanced by the luxury of the hotel paired with a personal touch, providing a great atmosphere for guests. One notable feature is the option to enjoy dinner on ships in the river, which adds to the romantic setting and provides a unique dining experience. Rooms on the ground floor have views of the river, pool and garden, contributing to the impressive romantic vibes of the hotel, making it a perfect retreat for couples seeking a romantic escape.

Dog Friendly
Nestled by the river, Hôtel Le Maxime - Best Western Signature Collection stands out as a welcoming haven for pet owners. The hotel's dog-friendly approach is evident, from the ability to accommodate dogs upon request to allowing pets at the on-site restaurant. For those traveling with furry friends, the river promenade right outside the door offers a convenient and scenic space, making strolls with pets both enjoyable and hassle-free. Additionally, the establishment doesn't just limit their hospitality to dogs; they also accept cats, showcasing their inclusive pet-friendly policies. This comfortable and inviting property ensures that both guests and their pets feel right at home.


No, Hôtel Le Maxime - Best Western Signature Collection doesn't have any pool.

No, a spa isn't available at Hôtel Le Maxime - Best Western Signature Collection.

Yes, Hôtel Le Maxime - Best Western Signature Collection welcomes dogs.

Yes, parking facilities are available at Hôtel Le Maxime - Best Western Signature Collection.

No, Hôtel Le Maxime - Best Western Signature Collection doesn't have a gym.

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