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Summary of reviewsThe Originals Boutique, Hôtel Normandie, Auxerre enjoys an advantageous location, positioned on the edge of the historic city center. Guests praise its convenient accessibility to main attractions and restaurants, noting the quiet and safe environment. The surrounding area's tranquility complements the hotel's central position, making it an ideal base for exploring Auxerre's historical and cultural highlights.
Breakfast at the hotel receives high praise, characterized as varied, hearty and delicious with a particularly fresh assortment. Guests appreciate the cozy breakfast room and the option to dine on a sunny terrace. Dietary restrictions are well-catered for and the breakfast is generally considered good value for money, despite a few suggestions for more variety.
Dinner experiences, though mixed due to the lack of an on-site restaurant, are salvaged by efficient room service and a convenient nearby restaurant. While some guests found the meals to be reheated and pre-made, others appreciated the local beer and wine offerings.
Guest rooms receive mixed reviews; however, cleanliness and comfort are consistently highlighted. Rooms are described as clean, spacious and well-decorated with comfortable bedding and modern bathrooms. Some guests, however, noted that room sizes can be inconsistent and some found the decor outdated.
Cleanliness across the hotel is highly regarded. Guests commend the spotless rooms and well-maintained common areas, noting the modern bathrooms and tasteful decorations add to the pleasant atmosphere. The adherence to high hygiene standards and the quiet, restful environment further enhance the guest experience.
The staff at Hôtel Normandie are repeatedly praised for their friendliness, helpfulness and efficiency. Guests recount positive interactions with the reception and night staff, emphasizing the welcoming and professional atmosphere.
Wi-Fi experiences vary with some guests finding the connection excellent and others encountering difficulties. Reviews suggest the internet quality could depend on the hotel location or the number of users.
The on-site gym is well-received, described as new, spotless and well-equipped, adding significant value for health-conscious travelers.
Parking options are convenient and varied with ample free parking and a secure private garage available. While some larger vehicles may find space limited, the provision for bicycles and the secure garage are appreciated by guests.
Families find the hotel accommodating with spacious and clean family rooms, a welcoming atmosphere and secure areas. The hotel's proximity to the city center is convenient and amenities like high chairs in the breakfast room enhance its family-friendly appeal.
The comfort of the beds is consistently highlighted with most guests finding them exceptionally comfortable and conducive to a restful night's sleep. Cleanliness and good-quality bedding further contribute to the positive reviews.
Overall, The Originals Boutique, Hôtel Normandie meets the expectations of a three-star establishment with adequate pricing and satisfactory facilities and services for a memorable stay in Auxerre.
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