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Urban Suites

Aveiro , Avenida Dr. Lourenço Peixinho, 220 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsUrban Suites, located in the vibrant heart of Aveiro, offers a prime choice for those seeking a well-located and dog-friendly accommodation. Guests frequently praise its proximity to the city's main attractions, historic center, train station and key amenities like restaurants and cafes. The central yet quiet location allows for immersive city exploration on foot while providing a comfortable retreat. Free parking nearby and good public transport links, including a bus to the beaches, add to the overall convenience, making it an exceptional value for money, particularly for short stays and urban explorers.

Guests appreciate the hotel's spacious and clean rooms, highlighted by ample natural light, comfortable beds and a blend of historic charm and modern amenities like air conditioning and self-check-in systems. The cleanliness of individual rooms is often praised with attentive and dedicated cleaning staff ensuring a pleasant stay. However, common areas sometimes fall short with reports of neglect and dirt, but the overall cleanliness remains a positive aspect.

The staff at Urban Suites receive high commendations for their friendliness, attentiveness and professionalism, contributing significantly to the overall experience. The easy and flexible check-in process, including the convenience of a self-service machine, is generally appreciated, though some communication challenges arise in the absence of on-site staff.

Urban Suites stands out for being dog-friendly, offering various pet facilities and services. Guests enjoy the inclusive environment where pets are warmly welcomed, though better maintenance of dog-friendly areas is suggested.

While feedback on the breakfast and Wi-Fi services is mixed, the positives outweigh the negatives. The breakfast in a box concept has its merits but could benefit from clearer communication and consistency. The complimentary high-speed Wi-Fi is appreciated, despite occasional connectivity issues.

In summary, Urban Suites excels in location, cleanliness of individual rooms, friendly staff and pet-friendliness. There are areas for improvement in common area maintenance, communication regarding breakfast and Wi-Fi reliability. Nevertheless, it represents a solid option for travelers seeking value, convenience and a welcoming environment in Aveiro.
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Dog Friendly Guest House

Urban Suites is a guesthouse that is listed as dog-friendly. It may offer a balance of comfort and convenience for guests traveling with pets.

Small Guest House

Located on Avenida Dr. Lourenço Peixinho, this guesthouse offers comfortable accommodations in a central location. Its style ensures a personalized and intimate experience for guests.

3-Star Guest House

Urban Suites provides modern and comfortable accommodations. It is a reliable choice for travelers seeking convenience.

Cheap Guest House

Room Types

Standard Double Room This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.

King Room The spacious double room offers parquet floors, a tiled floor, a terrace with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

Double Room with Balcony The spacious double room offers air conditioning, a tiled floor, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.

About Urban Suites

License: 97102/AL

Guest Reviews

Location

Urban Suites, situated in the vibrant heart of Aveiro, is a prime choice for those seeking a well-located accommodation. The hotel is praised for its proximity to the city's main attractions, historic center, train station and key amenities such as restaurants, cafes and supermarkets. Guests appreciate the convenience of being just a short walk away from the picturesque canals and key cultural sites. Surrounded by a bustling commercial and entertainment area, it offers easy access to everything Aveiro has to offer.

The location is not only central but also allows for an immersive exploration of the city on foot. The area is quiet and pleasant, providing a comfortable retreat after a day of sightseeing. Free parking nearby and good public transport links, including a bus that goes to the beaches, add to the convenience. Despite some noise and occasional roadworks, the overall consensus highlights Urban Suites as offering exceptional value for money, particularly for short stays and urban explorers.

Spacious and clean rooms with ample natural light add to the appeal, ensuring a comfortable stay. The blend of historic charm and modern amenities, such as air conditioning and intuitive self-check-in systems, contribute to a positive experience. The hotel's pet-friendly policy and welcoming staff further enhance the guest experience, making Urban Suites a solid option for travelers to Aveiro.

Breakfast

Urban Suites, a hotel located near the historical center of Aveiro, garners attention for its strategic location and the availability of nearby breakfast spots. However, the breakfast experience at the hotel itself has been a mixed bag for guests. Some have highlighted that breakfast is served in individual boxes delivered to the room, describing it as complete and quite good, while others likened it to an airplane meal, noting room for improvement.

A significant number of reviews mention confusion or lack of communication regarding breakfast with several guests stating that they did not receive the breakfast they had expected or paid for. Instances of no breakfast being available despite it being advertised left some visitors disappointed. Overall, while the concept of breakfast in a box has its merits, clearer communication and consistency in offering could enhance the guest experience at Urban Suites.

Rooms

Urban Suites presents a mixed experience for its guests, but there are several notable positives about their rooms. Many guests appreciated the spaciousness of the rooms, describing them as large, comfortable and well-equipped. The high ceilings and large windows also seem to contribute to a pleasant atmosphere with some rooms featuring beautiful terraces and patios. Cleanliness is generally praised with rooms often described as clean, well-maintained and stylishly decorated. The presence of large, comfortable beds and well-appointed bathrooms with spacious showers have also been highlighted positively.

However, not all feedback is glowing. Some rooms face issues such as poor insulation and noise due to single-glazed windows facing the street. Insufficient heating and inadequate maintenance of some facilities, including broken doorknobs and low-pressure showers, somewhat diminish the guest experience. Additionally, some guests were disappointed that their rooms did not match the photos provided during booking, occasionally receiving smaller or less comfortable accommodations. Other common complaints include the lack of windows or any means to ventilate, as well as inadequate room amenities such as coffee ingredients and proper lighting.

While Urban Suites excels in providing spacious, clean and comfortable rooms, there are areas needing improvement, particularly in maintenance, insulation and clarity in room expectations.

Beds

Urban Suites has garnered mixed feedback about their beds from guest reviews. Many guests have highlighted the comfort and spaciousness of the beds, often describing them as very comfortable, super comfortable and enormous. The large king-size beds, in particular, were frequently praised for their comfort and generous size. Clean sheets and well-maintained bedding were notable positives as well.

However, not all reviews were favorable. Several guests encountered issues such as mattresses sinking in the middle, beds being too soft or the mattresses being of poor quality. Some reviews mentioned old or broken bed frames and a few unfortunate guests experienced bedbugs. There were also remarks about beds being placed too close to entrance doors, leading to discomfort due to cold drafts.

Despite some negative aspects, the general consensus leaned towards Urban Suites offering comfortable and sizeable beds that ensure a good night's rest for most visitors.

Cleanliness

Urban Suites offers a mixed bag when it comes to cleanliness with notable highlights and some significant drawbacks. Guests frequently praised the rooms for being very clean, tidy and comfortable with many emphasizing the impeccable and spotless condition of their accommodations. The professional cleaning staff, especially individuals like Fernanda, received commendations for their helpful and attentive service. Daily towel changes and fresh-smelling linens further contributed to a positive experience for many.

However, the feedback was not uniformly glowing. Common areas, including shared kitchens and terraces, were often cited as neglected and dirty with reports of bugs, dirty bathrooms and even outdoor areas with issues such as dog droppings and mold. Some guests noted problems like dust, cobwebs and unpleasant odors in rooms and a few mentioned that the overall condition of the building and its facilities appeared degraded and in need of better maintenance.

In summary, Urban Suites excels in keeping individual rooms clean and ensures a pleasant atmosphere through attentive cleaning staff, but it falls short in maintaining the same standard in common areas and some older parts of the building. These inconsistencies make the stay an uneven experience in terms of cleanliness.

Staff

Urban Suites boasts a highly commendable team known for its friendliness, attentiveness and professionalism. Reviews consistently highlight the helpful nature of the staff, emphasizing their exceptional availability and prompt responses to queries. The check-in process is generally easy and flexible with some guests appreciating the convenience of a self-service machine for check-in and check-out.

The cleaning staff receives particular praise for their dedication and thoroughness, ensuring clean and comfortable accommodations. Many guests specifically mention the maid's kindness and expertise.

However, there are instances where the absence of on-site staff creates communication challenges. Some guests found the check-in machine outdated or encountered issues requiring personal assistance, which was not always readily available. Additionally, the reception service at times lacked direct human interaction, leading to a sense of detachment.

Despite these occasional drawbacks, the overwhelming sentiment is positive. The staff's courteous and accommodating nature, combined with the superb service and cleanliness, contributes significantly to the overall experience at Urban Suites. The strategic location and value for money further enhance its appeal for travelers.

Wi-Fi

Urban Suites receives mixed feedback regarding its Wi-Fi service. Many guests appreciate the complimentary, high-speed Wi-Fi, highlighting its excellent and stable connection, especially in common areas. However, there are also notable complaints about the Wi-Fi quality with some guests experiencing very poor connections or no Wi-Fi provided at all. Power outages and incomprehensible Wi-Fi passwords were also mentioned as issues. Despite these concerns, the availability of free Wi-Fi is frequently mentioned as a positive feature.

Dog Friendly

Urban Suites is a hotel that stands out for its dog-friendly policies and facilities. Guests consistently note the ability to bring their pets and appreciate the inclusive environment where dogs are warmly welcomed. The hotel provides various dog-friendly services and amenities, ensuring that pets are well attended to during their stay. Accommodation features like peaceful sleeping arrangements for dogs contribute to a positive experience.

Visitors with dogs found the hotel perfect for their needs, as pets are allowed in most areas, including the reception. However, some reviews mention the presence of dog droppings in the garden area, pointing to a need for better maintenance. Despite occasional noise from other guests with dogs in the early morning, the overall atmosphere is considered accommodating and convenient for pet owners.

Urban Suites displays a clear commitment to being a pet-friendly destination, making it an excellent choice for travelers looking to bring their dogs along.

No, Urban Suites doesn't have any pool.

No, a spa isn't available at Urban Suites.

Yes, Urban Suites welcomes dogs.

No, parking facilities aren't available at Urban Suites.

No, Urban Suites doesn't have a gym.

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