Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsAu Saint Roch - Hôtel et Jardin is highly recommended for its superb location, nestled just outside the historic city walls of Avignon. Conveniently located within walking distance of the city center and major attractions like the Palais des Papes, the hotel provides a tranquil retreat in a quiet residential neighborhood. Its proximity to the train station and nearby restaurants and shops adds to its appeal, making it a perfect base for exploring the city on foot. The hotel's delightful garden offers a serene spot for guests to relax and enjoy a peaceful atmosphere.
The breakfast experience at the hotel is particularly praised, offering hearty and varied options in a beautiful garden setting. Guests enjoy the generous and freshly prepared meals that make for a delightful start to their day, despite a few comments suggesting more variety could enhance the offering.
Rooms at the hotel are a mix of simplicity and functionality, often noted for their cleanliness and comfort. Many rooms offer charming views of the hotel's garden and feature antique furniture, adding to the quaint, cozy experience. However, room sizes and conditions can vary with some being more spacious and comfortable while others may need renovation and better soundproofing.
Cleanliness is a standout feature, consistently highlighted by guests who appreciate the immaculate maintenance of rooms and common areas. The hotel's staff is frequently commended for their friendliness, helpfulness and personable service, creating a warm and welcoming atmosphere that leaves a lasting impression.
While the provided Wi-Fi is free, many guests have mentioned issues with its reliability and strength, indicating a need for improvement in this area. On the other hand, the parking situation is generally positive with ample free and secure parking options available nearby, adding to the convenience for those traveling by car.
The hotel is family-friendly, offering spacious family rooms and a peaceful garden area suitable for children's play. It also caters well to pet owners, particularly those traveling with dogs, thanks to its pet-friendly policies and ample garden space for pets to roam.
Beds receive mixed reviews with many guests finding them comfortable and appreciating the quality bedding, while others feel that certain beds could benefit from updates. For business travelers, the hotel offers a quiet environment conducive to work, though the lack of an elevator and room comforts may be a slight drawback.
Overall, Au Saint Roch - Hôtel et Jardin is a charming and tranquil retreat that provides excellent service, cleanliness and a beautiful garden setting within easy reach of Avignon's historic heart, making it an appealing choice for a variety of travelers. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel is noted for its garden, providing a relaxing space for families. It offers a peaceful environment within the city.
Business Hotel
This hotel is located in Avignon, providing a suitable base for business travelers.
Hotel with Parking
Conveniently located near the city walls and train/bus stations, this hotel offers free private parking, making it easy to explore Avignon.
Dog Friendly Hotel
Room Types
Double RoomThe rooms are air-conditioned and include satellite TV. A fan and an en suite bathroom are also provided.
Triple RoomThe rooms are air-conditioned and include satellite TV. A fan and an en suite bathroom are also provided.
Quadruple RoomThe rooms are air-conditioned and include satellite TV. A fan and an en suite bathroom are also provided.
Twin RoomThe rooms are air-conditioned and include satellite TV. A fan and an en suite bathroom are also provided.
Single RoomThis air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as outdoor furniture. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
Situated just outside the historic city walls of Avignon, the 'Au Saint Roch - Hôtel et Jardin' boasts a prime location that expertly balances central convenience with tranquility. With the city center and notable sights, including the Palais des Papes within a mere 10-15 minute walk, the hotel is an ideal base for exploring this charming city on foot. Guests appreciate its peaceful surroundings, set in a quiet residential neighborhood, which provide a restful retreat after a day of sightseeing. Proximity to the train station further enhances its accessibility for those traveling by public transportation.
The hotel's immediate vicinity includes small restaurants and shops, adding to its allure for visitors seeking a seamless blend of relaxation and cultural experiences. Its delightful garden offers a serene spot for breakfast or unwinding after a busy day. This perfect location near the ramparts and just steps away from the bustling heart of Avignon makes 'Au Saint Roch' a well-recommended choice for travelers looking to immerse themselves in the historic ambiance while enjoying modern comforts and easy access to all major attractions.
Breakfast
The breakfast experience at 'Au Saint Roch - Hôtel et Jardin' appears to be a highlight for many guests, particularly due to its beautiful garden setting. Numerous reviews commend the breakfast as good, very good or excellent, emphasizing its generous and varied offerings. Guests appreciate the hearty, well-prepared meals that include tasty options and freshly baked bread, contributing to a delightful start to their day. The garden itself adds a charming and relaxing ambiance, making outdoor dining a pleasant and memorable experience.
While most feedback is positive, some guests feel the breakfast could benefit from additional variety, such as more fresh fruit, eggs or local products. A few noted that the quality was mediocre by French standards and the price was slightly high for what was offered. Despite these minor critiques, the overall consensus is that the breakfast is enjoyable with guests often praising it for being delicious and plentiful. The unique opportunity to dine in a lovely, peaceful garden setting leaves a lasting impression, making breakfast at 'Au Saint Roch - Hôtel et Jardin' a delightful experience for most visitors.
Rooms
The rooms at Au Saint Roch - Hôtel et Jardin offer a mix of simplicity and functionality, often praised for their cleanliness and comfort. Many guests highlighted that rooms facing the garden provide a tranquil and pleasant atmosphere. Several rooms come with the charm of antique furniture, high ceilings and views of the hotel's lovely garden, making for a quaint and cozy stay.
Despite their simplicity, the rooms vary in size with some described as spacious and having comfortable large beds, while others are noted for being very small, dark and in need of renovation. The bathrooms also vary in quality with some being spacious and well-equipped, while others are small, outdated and could use some refreshing.
Guests appreciated the air-conditioning, quiet surroundings and minimalistic yet functional furnishings. Some rooms include a balcony or a terrace, enhancing the overall experience with a pleasant view of the inner garden.
However, soundproofing between rooms seems to be an issue with several guests mentioning noise disturbances. Additionally, the absence of certain amenities like a refrigerator, elevator and the limited facilities in some rooms could be a drawback for some travelers.
The decor is often described as rustic or vintage, reflecting the old bourgeois style of the building. While this adds character for some, others feel the decor is outdated and in need of a modern touch. Overall, the hotel offers a quiet retreat with a charming garden setting within walking distance to the city's attractions.
Beds
At Au Saint Roch - Hôtel et Jardin, the bed experience yields a mixture of comfort and areas for improvement according to guest reviews. Many found the beds to be quite comfortable with several guests appreciating the very comfortable bedding and good quality mattresses. Remarks about large, extra-large and king-sized beds suggest that there are options catering to those who prefer spacious sleeping arrangements.
The hotel has newer beds that a number of guests praised for their comfort and soft, crisp, clean bed linen contributed to a pleasant sleep for many. Some guests specifically noted that the smaller beds in twin rooms also offer good mattresses. The overall comfort of the beds frequently comes up as a highlight with instances of very comfortable beds and comfy mattresses.
However, there were consistent comments about some beds being too small, too soft or too hard, which seemed to detract from the otherwise positive bedding experience. Certain bedrooms had beds that were narrow or described as French beds, indicating they might be smaller than standard sizes. A few beds were said to squeak or have mattresses that sagged, affecting sleep quality. Some guests specifically noted that an update on the mattresses is needed and that the bedding could benefit from improvements.
In summary, while Au Saint Roch - Hôtel et Jardin offers a generally comfortable sleeping experience with some guests praising the quality and comfort of the beds, there is a recurring theme that some beds could stand to be replaced or updated to ensure all guests enjoy a consistently restful stay.
Cleanliness
'Au Saint Roch - Hôtel et Jardin' enjoys a reputation for remarkable cleanliness, consistently being highlighted by guests for its immaculate rooms and common areas. Visitors frequently commend the establishment's scrupulous attention to hygiene, noting that everything from the bathrooms to the linens are maintained to a high standard. The rooms, though described as basic and somewhat dated, are often referred to as clean and comfortable, an ideal setup for a short stay in Avignon. The simplicity of the accommodations doesn’t detract from their cleanliness, which many find to be more than satisfactory.
Guests appreciate the charming garden, which provides a lovely, tranquil environment despite some comments suggesting neglect. The hotel's cleanliness extends to these outdoor spaces, adding to the overall serene atmosphere. Despite a few mentions of musty odors and isolated instances of less-than-perfect bathroom conditions, the general consensus confirms that the hotel is very well-kept.
In summary, while 'Au Saint Roch - Hôtel et Jardin' might not offer luxurious or modern interiors, its strength lies in its cleanliness and the meticulous maintenance of its facilities. This, combined with a simple, cozy and serene environment, makes it a compelling choice for travelers seeking a clean, comfortable place to stay in the heart of Avignon.
Staff
At 'Au Saint Roch - Hôtel et Jardin', the guest reviews highlight a notable consistency regarding the hotel's staff. A myriad of guests describe the staff as very friendly, welcoming and helpful, portraying a team that genuinely enjoys their work. The hotel boasts an excellent hostess and a group of attentive receptionists who are not only efficient but also personable and accommodating.
Numerous reviews mention the pleasant and warm reception, emphasizing the friendly atmosphere created by the entire team. The owner of the hotel, often praised for going the extra mile to provide valuable information and assistance, helps set a hospitable tone that resonates throughout the establishment. Multilingual abilities, including German-speaking staff, add to the seamless communication and comfort for guests from various backgrounds.
It's clear that the hotel's staff, from the manager to the receptionists, works harmoniously to ensure that guests feel at home. Their friendliness, dedication and professional yet warm approach consistently earn high praise, making the service at 'Au Saint Roch - Hôtel et Jardin' a standout feature for a wonderful and memorable stay.
Wi-Fi
The Wi-Fi experience at 'Au Saint Roch - Hôtel et Jardin' has been a mixed bag according to guest reviews. On the positive side, the hotel does provide free Wi-Fi access and a few guests found the Wi-Fi to be okay or even good. However, many guests encountered issues with the internet, describing the Wi-Fi connection as weak, unstable or unreliable. Some guests struggled with poor reception throughout their stay and others mentioned that the Wi-Fi code was not easily accessible. Specific complaints included significant instability, no Wi-Fi in certain areas and connectivity challenges that required assistance to resolve. Guests using Apple devices reported added difficulties. While some of these issues were solved eventually, notably on departure day for one guest, the general consensus indicates that improvement in Wi-Fi signal strength and reliability is much needed.
Parking
Guests of 'Au Saint Roch - Hôtel et Jardin' have generally found the parking situation to be positive with numerous mentions of free and secure options. Many reviews emphasize easy access to parking on the same street as the hotel with additional parking spots often available right in front of the property. Public parking, including free street parking, is frequently cited as being convenient and sufficiently available. For those seeking extra security, there are mentions of underground parking and a secure closed garage across the street, some of which can be reserved for a small fee. The availability of parking for motorcycles and safe bike storage adds to the convenience. Despite a few comments about the lack of dedicated hotel parking and occasional difficulty in finding a spot, the overall consensus points to a positive parking experience thanks to the ample, varied and often free options nearby.
Family
Au Saint Roch - Hôtel et Jardin stands out as an ideal destination for families seeking a pleasant and convenient stay. Guests frequently highlight the hotel's family-friendly environment, making it a great option for a family getaway or vacation. The garden area is particularly praised as a delightful space where children can play and families can enjoy a peaceful breakfast.
The hotel offers a variety of rooms suitable for families, including spacious family rooms that accommodate larger groups comfortably. However, some feedback suggests that the quadruple room located in the backyard can feel a bit dark and cramped. Despite this, most visitors find the hotel's accommodations adequate for a family stay.
The overall ambiance is quiet and conducive to family relaxation with a friendly atmosphere that ensures children and their needs are well catered for. Whether it's a small family trip or a larger gathering of relatives, Au Saint Roch provides a welcoming and suitable environment for families with children.
Business
'Au Saint Roch - Hôtel et Jardin' offers a business-friendly setting with a quiet environment ideal for business travelers. The reception staff is known to accommodate business needs effectively. The hotel is reasonably well-equipped and is an appropriate choice for business purposes. Its location is great with excellent walking distance making it convenient for business trips. On the downside, the lack of an elevator might be a hindrance for some and the rooms may not be very comfortable for work. Overall, it is a suitable choice for business trips with a sufficient level of isolation ensuring a peaceful stay.
Dog Friendly
Au Saint Roch - Hôtel et Jardin is an ideal destination for travelers with pets, particularly dogs. The hotel is renowned for its dog-friendly environment and staff, who make every effort to ensure both pets and their owners have a comfortable stay. Dogs are warmly welcomed and the establishment accommodates pets well, offering several conveniences that cater specifically to their needs.
The hotel's large rooms, some with direct access to the garden, provide an excellent space for dogs to run freely and play. The garden itself is an added bonus, offering ample space for pets to roam. This pet-friendly approach is evident in almost every aspect of the hotel, making it a suitable choice for those traveling with dogs.
However, it's worth noting that there have been occasional concerns about noise when dogs are in adjacent rooms, which can impact sleep quality. Despite this, the overall experience for pet owners is overwhelmingly positive with the combination of spacious rooms, a welcoming atmosphere and a dedicated garden area making it a top choice for dog owners.
No, Au Saint Roch - Hôtel et Jardin doesn't have any pool.
No, a spa isn't available at Au Saint Roch - Hôtel et Jardin.
Yes, Au Saint Roch - Hôtel et Jardin welcomes dogs.
Yes, parking facilities are available at Au Saint Roch - Hôtel et Jardin.
No, Au Saint Roch - Hôtel et Jardin doesn't have a gym.