Good Luck Inn

Ayer Itam 5.40270000, 100.27773400 , 605-d, Jalan Balik Pulau (Show on Map)
7.6
Good


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Summary of reviewsGood Luck Inn, strategically located near prominent tourist attractions like Penang Hill and Kek Lok Si Temple, offers an ideal base for exploring Penang. Its proximity to the bustling Ayer Itam market, known for its local food vendors, adds to the hotel's charm. Guests appreciate the central position, making it convenient to reach eateries, markets and shops, while the friendly staff and clean, spacious rooms create a home-like atmosphere that enhances their stay.

The breakfast experience at Good Luck Inn, though featuring a limited menu, receives accolades for its delicious and freshly prepared local dishes such as nasi lemak, roti canai and char kuay teow. The kind and dedicated service, particularly from an auntie who sometimes packs meals for guests, makes breakfast a pleasant start to the day. Despite the lack of variety and some dietary concerns, the warmth and quality of the breakfast are well-received.

Rooms at Good Luck Inn are highly praised for their cleanliness, comfort and spaciousness. Guests frequently comment on the large, airy rooms with well-maintained amenities and tasteful decorations. Despite minor issues like occasional dustiness or a clogged sink, the overall room experience remains positive. The combination of clean, comfortable and spacious accommodations is a significant draw for visitors.

Guests consistently highlight the exceptional cleanliness at Good Luck Inn, appreciating the meticulous maintenance of rooms, bathrooms and common areas. The accommodating and friendly staff further enhance the positive experience, ensuring a welcoming and hygienic environment.

The staff at Good Luck Inn are celebrated for their friendliness and helpfulness, contributing significantly to the enjoyable guest experience. Both the elderly receptionist, referred to as 'aunty' and the approachable owner are praised for their hospitality and attentiveness. The team's dedication to excellent customer service creates a welcoming atmosphere that guests remember fondly.

While the wifi service receives consistent criticism for being weak and unreliable, other aspects of the hotel, such as the free, albeit limited, parking, are more positively reviewed. The parking space, although small and often full during peak times, is appreciated for its availability and the fact that it is complimentary.

Good Luck Inn is well-regarded for its family-friendly environment, offering comfortable and clean accommodations that cater to the needs of families, including those traveling with children and in-laws. The inclusive and welcoming nature of the hotel attracts a diverse range of guests, making it a suitable choice for family stays.

Lastly, the beds at Good Luck Inn are often described as comfortable and spacious, providing a restful sleep for guests. Despite a few mentions of noisy beds or old pillows, the general consensus is that the beds contribute positively to the overall comfort of the stay.

Overall, Good Luck Inn stands out for its strategic location, clean and spacious rooms, friendly staff and family-friendly facilities, ensuring a memorable and enjoyable stay for its guests.
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Hotel with Parking
This hotel offers free private parking on site, providing convenience for guests with vehicles. It is an affordable option in Ayer Itam.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Cheap Hotel

Room Types
Standard Double Room This air-conditioned double room features free WiFi, an LCD TV, electric kettle and safety deposit box. It is fitted with 1 double bed. The en suite bathroom comes free toiletries, a hairdryer and shower facilities. It offers views of Kek Lok Si Temple.

Superior Twin Room Featuring views of either Kek Lok Si Temple or Penang City, this twin room is fitted with 2 single beds, air-conditioning and free WiFi. It also comes with an LCD TV, electric kettle and safety deposit box. The en suite bathroom comes with free toiletries, towels, a hairdryer and shower facilities.

Superior King Room Fitted with 1 king-sized bed and air-conditioning, this superior room features free WiFi. It also comes with an LCD TV, electric kettle and safety deposit box. It offers views of either Kek Lok Si Temple or Penang City. The en suite bathroom comes with free toiletries, towels, a hairdryer and shower facilities.

Deluxe Double Room with View This double room offers views of either Penang Hill or the famous Kek Lok Si Temple. It is fitted with 1 king-sized bed, air-conditioning, an LCD TV, electric kettle and safety deposit box. Free WiFi is provided. The en suite bathroom comes with free toiletries, towels, a hairdryer and shower facilities.

Deluxe Double Room with Balcony This air-conditioned double room is fitted with 1 king-sized bed, free WiFi, an LCD TV, electric kettle and safety deposit box. The private balcony with outdoor seating offers street views and view of Kek Lok Si Temple. The en suite bathroom comes with free toiletries, towels, a hairdryer and shower facilities.

Deluxe Triple Room Fitted with 1 king-sized bed and 1 single bed, this triple room features free WiFi, air-conditioning, an LCD TV, electric kettle and safety deposit box. It also offers views of Kek Lok Si Temple. The en suite bathroom comes with free toiletries, towels, a hairdryer and shower facilities.

Deluxe Family Room This deluxe family room comes with 2 king-sized beds with free WiFi, air-conditioning, an LCD TV, electric kettle and safety deposit box. It offers Penang city views. The en suite bathroom has a hairdryer, towels, shower facilities and free toiletries.

Premier Family Suite with View This family suite features air-conditioning, a sofa, free WiFi, LCD TV, electric kettle and safety deposit box. It is fitted with 2 king-sized bed, and offers views of Penang Hill and Penang City. The en suite bathroom comes with shower facilities and hairdryer.

Budget Double Room This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Budget Twin Room This air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Standard Twin Room This double room has air conditioning, satellite TV and electric kettle.

Guest Reviews
7.6
Good
Location
Located in a strategic position that provides easy access to various tourist attractions, Good Luck Inn offers an ideal location for visitors looking to explore Penang. Guests consistently highlight its proximity to Penang Hill and Kek Lok Si Temple, both within convenient walking distance. The hotel is also near the bustling Ayer Itam market, known for its delightful local food vendors and morning market ambiance.

The surrounding area features a range of eateries, markets and shops, making it easy for guests to satisfy their culinary cravings and shopping needs. Despite some mentioning its industrial backdrop, the majority of guests appreciate the hotel's central and convenient location, which places them steps away from key attractions and trekking entrances.

With friendly staff and clean, spacious rooms, Good Luck Inn provides a comfortable stay in a location that guests describe as feeling just like home. Whether the goal is to visit friends, explore historic temples or simply enjoy the vibrant local scene, the strategic position of Good Luck Inn stands out as a significant advantage, ensuring a memorable stay in Penang.

Breakfast
The breakfast experience at Good Luck Inn has garnered mixed reviews from guests with a noticeable emphasis on the positive aspects. Guests consistently appreciate the inclusion of breakfast in the room package, highlighting that it can also be conveniently brought to the room. The breakfast menu, though noted as limited, features freshly prepared local dishes like nasi lemak, roti canai and char kuay teow, which many guests found delicious and a must-try.

A dedicated auntie, known for her kindness, ensures guests start their day well, sometimes even packing meals for them. The option to choose from a variety of local Penang hawker foods rather than a standard continental breakfast adds a unique touch to the experience with the food prepared per individual orders ensuring freshness. The breakfast's quality, described with terms like good, tasty and yummy, is a notable highlight.

However, it is evident that the available options may not cater to all dietary preferences, particularly non-Muslim guests and the absence of halal food options has been pointed out. Despite the limited choices, the warm service and the quality of dishes generally leave a positive impression.

Overall, while there might be room for improvement in terms of variety and inclusivity, the breakfast at Good Luck Inn offers an enjoyable taste of local cuisine that many guests find satisfying and worth recommending.

Rooms
Rooms at Good Luck Inn consistently receive positive feedback from guests with many highlighting their cleanliness and comfort as standout features. The size of the rooms is frequently praised with numerous guests noting their spaciousness and light, airy ambiance. The facility is well-maintained with new and well-functioning equipment. Guests also appreciate the comfortable beds, cozy atmosphere and tasteful decoration of the rooms.

The overall room amenities contribute to a pleasant stay with several mentions of balconies, good views and well-equipped spaces. Friendly service from the staff and a welcoming environment further enhance the guest experience. Though a couple of minor issues such as occasional dustiness and a clogged sink were noted, these didn't seem to overshadow the overwhelmingly positive reviews regarding the rooms' cleanliness, comfort and spaciousness. Guests generally find the rooms to be a relaxing and satisfying part of their stay at Good Luck Inn.

Beds
Visitors to the Good Luck Inn have overwhelmingly positive remarks about the hotel's beds. Guests frequently describe the beds as comfortable, spacious and superb in size with many mentioning the particular comfort of the mattresses and pillows. A king-sized bed comfortably housed three people, highlighting the generous bed dimensions. Cleanliness is generally appreciated with many beds noted as both clean and comfortable. However, a few reviewers did mention some issues, such as noisy beds, old pillows and occasional staining on bed sheets. Overall, the general consensus is that the beds provide a good level of comfort and ample sleeping space, ensuring a restful stay for most guests.

Cleanliness
Travelers consistently praise Good Luck Inn for its cleanliness, noting that rooms are well-maintained and comfortable. Many reviews highlight the spotless condition of the rooms, beds and bathrooms, making guests feel relaxed and at ease. The staff's diligence in upholding hygiene standards also receives high marks with some commenting on the friendly and accommodating nature of the team. Though a few reviews mention minor issues such as a noisy AC unit and occasional maintenance concerns, the overall sentiment reflects a high level of satisfaction with the cleanliness and comfort provided. The emphasis on cleanliness, combined with value for money, makes it a commendable choice for visitors.

Staff
At Good Luck Inn, guests consistently praise the staff for their friendliness and helpfulness. Reviews highlight the warm and efficient service provided by the team with mentions of their courteous and kind demeanor. The elderly receptionist, often referred to as 'aunty,' stands out for being particularly hospitable and attentive, ensuring that guests feel welcomed and cared for from the moment they arrive.

The hotel's owner also receives commendations for being approachable and ready to assist with any needs, enhancing the overall experience with a personal touch. Additionally, the staff's honesty and commitment to excellent customer service leave a positive impression on visitors.

Despite the limited parking space, the overall service quality and positive interactions with the staff seem to make the stay enjoyable. The dedication to providing immediate assistance and maintaining a welcoming atmosphere contributes significantly to the high regard in which the staff is held. In essence, Good Luck Inn is celebrated for its exceptional service, driven by a team that genuinely cares about the guests’ experience.

Wi-Fi
The Good Luck Inn has faced consistent feedback regarding its wifi service. Many guests reported issues with connecting to the wifi, describing it as inconsistent, intermittent and very weak. Some even resorted to using their mobile data due to the unreliability of the hotel's wifi. Though wifi is provided, the overall experience has left much to be desired with several reviews pointing out the necessity for significant improvement in this area.

Parking
When it comes to parking at Good Luck Inn, guests commonly note that parking is easy, though it is frequently acknowledged as quite limited. Available parking spots are hard to come by, especially during peak times and the car park itself is described as small, making it difficult to find sufficient space. Despite the limited number of spots, guests appreciate that parking is free. However, some suggest that more parking spaces could be added to accommodate the needs of visitors. In summary, while parking at Good Luck Inn is available and free, it often proves to be a challenge due to the small and limited capacity of the parking area.

Family
Good Luck Inn is a family-oriented hotel with numerous guest reviews highlighting its suitability for families. The rooms are described as comfortable and clean, catering well to the needs of small families, including those traveling with in-laws and babies. Larger families, such as a family of four or even six, find the family rooms spacious with accommodating beds and sofas. The hotel appears to attract many Muslim families, indicating an inclusive and welcoming environment for diverse guests. Overall, Good Luck Inn is appreciated for its family-friendly facilities and comfortable accommodations.


No, Good Luck Inn doesn't have any pool.

No, a spa isn't available at Good Luck Inn.

No, Good Luck Inn doesn't allow dogs.

Yes, parking facilities are available at Good Luck Inn.

No, Good Luck Inn doesn't have a gym.

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