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فندق أسما مكه التيسير

Az Zahraʼ , فندق ابراج التيسير (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsفندق أسما مكه التيسير يقع في مكان مميز يسهل الوصول منه إلى المواقع المقدسة في مكة، حيث يمكن للضيوف المشي إلى المسجد الحرام في حوالي 15 إلى 20 دقيقة. رغم بعض الآراء التي تعتبر المسافة بعيدة قليلاً عن المسجد، فإن الموقع يستفيد من قربه من المحلات التجارية والكعبة، مما يجعله خيارًا محبوبًا لرحلات الحج. الغرف في الفندق واسعة ومريحة، توفر أسرة مريحة وإطلالات جميلة تضيف لمسة رائعة للتجربة. ومع ذلك، قد تفتقر الغرف إلى بعض وسائل الراحة الأساسية مثل أدوات المطبخ وجدول بجانب السرير، مما يؤثر على تجربة النزلاء خاصة خلال الإقامات الطويلة.

فيما يتعلق بالنظافة، فإن التجارب متنوعة حيث يوجد تقييمات إيجابية للجوانب النظيفة، إلا أن هناك تقارير متعددة عن مشاكل مرتبطة بروائح غير مرغوبة ونقص في الخدمات الأساسية مثل المناشف وورق التواليت، مما قد يتسبب في بعض المضايقات للنزلاء. فريق العمل يشتهر بالتعاون والودية، مع مدح خاص للسيدة منى على خدماتها الاستثنائية. الغالبية يشيدون بالجو المريح الذي يخلقه الموظفون، مما يجعل الإقامة ممتعة ومرضية.

مع ذلك، يواجه الفندق تحديات في توفير خدمة الواي فاي الموثوقة، حيث يعاني الضيوف من ضعف الاتصال أو انعدامه في الغرف، مما يشير إلى ضرورة تحسين هذه الخدمة بشكل كبير لتعزيز تجربة النزلاء. في المجمل، يوفر الفندق تجربة ملائمة للباحثين عن الإقامة بالقرب من المسجد الحرام، مع بعض الجوانب التي قد تحتاج إلى تحسين للحفاظ على رضا النزلاء.
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Categories

Family Friendly Hotel

Hotel with Free Wi-Fi

Small Hotel

3-Star Hotel

Room Types

About فندق أسما مكه التيسير

License: 10007507

Guest Reviews

Location

فندق أسما مكة التيسير boasts a location that many guests have found convenient for visiting the holy sites of Mecca. Situated within a comfortable walking distance to Masjid Al-Haram, the hotel is accessible on foot in about 15 to 20 minutes. While some visitors note it is a bit removed from the mosque, the advantage lies in the opportunity to navigate the area and enjoy the surroundings at a leisurely pace. For those preferring quicker access, a short taxi ride may be an alternative, depending on traffic conditions. Despite the varied perceptions of distance, the hotel's proximity to local shops and the Kaaba offers additional convenience for travelers, making it a favorable choice for a spiritual journey.

Rooms

The hotel's rooms are generally appreciated for their spaciousness and comfort, with cozy beds that enhance the overall stay. Guests particularly enjoy the beautiful views they can take in from their rooms, adding a delightful aspect to the experience. The room sizes are mostly satisfactory, providing ample space for relaxation and movement, although some reviews suggest they might feel cramped for larger groups or families.

The rooms are equipped with a kitchen that includes electric stove burners and several cabinets, although guests have noted the absence of cooking utensils, which might be inconvenient for longer stays involving self-catering. Some reviews mention the lack of a bedside table and a small cupboard, which could affect storage options.

While ventilation is generally good, sound insulation seems to be an area for improvement, especially regarding window insulation. Basic items, such as towels and toilet rolls, may need to be requested, which could be a minor hassle for visitors. Overall, minor repairs and some improvements in amenities could elevate the room experience further.

Cleanliness

Hotel cleanliness at Asma Mekka Al Taseer appears to vary, with mixed reviews from guests. Some visitors appreciated the clean and well-maintained property, noting that the Bengali staff was very accommodating and cooperative. Several reviews highlighted that rooms were clean at certain times, and guests described the accommodation as fairly clean. However, these positives are overshadowed by frequent reports of unkempt and smelly rooms, with an unpleasant odor lingering in the air. Common issues include a lack of basic necessities such as towels and toilet paper, insufficient housekeeping services, and rooms cleaned only after multiple requests. Some guests faced persistent noise problems and odors, at times reporting respiratory discomfort due to room conditions. Overall, cleanliness levels appear inconsistent, with some guests advising consideration of alternatives unless necessary.

Staff

Located in the vibrant city of Mecca, Asmaa Makkah Al-Tayseer Hotel is appreciated by guests for its commendable staff who significantly enhance the stay experience. The reviews highlight the presence of a friendly and welcoming team across various roles, from reception to management. Miss Mona, a standout employee frequently mentioned, shines with her exceptional service, characterized by attentiveness and kindness. Guests generally feel embraced by the supportive staff, who demonstrate eagerness to assist and accommodate specific requests, such as holding luggage for guests. Though a couple of reviews indicate room for improvement in customer service, the prevailing narrative celebrates respectful, helpful, and cooperative staff, creating an atmosphere that feels both warm and professional. Whether it's securing good deals or providing a cheerful greeting, the hotel's personnel ensure a positive and memorable experience for most visitors.

Wi-Fi

The reviews of 'فندق أسما مكه التيسير' reveal that the WiFi service at the hotel is generally lacking, with most guests noting a weak or non-existent connection during their stay. Some visitors report the internet only works in the lobby or reception area, rather than in their rooms. Additionally, connectivity issues seem to persist across various floors, with notable problems experienced on the 9th and 10th floors. While the hotel's proximity to the Haram is appreciated, the lack of reliable internet access is a common concern among guests, suggesting that it may not meet expectations for those requiring dependable connectivity during their visit. Despite the hotel's beautiful and tidy appearance, improvements in WiFi services would greatly enhance the guest experience.

No, فندق أسما مكه التيسير doesn't have any pool.

No, a spa isn't available at فندق أسما مكه التيسير.

No, فندق أسما مكه التيسير doesn't allow dogs.

No, parking facilities aren't available at فندق أسما مكه التيسير.

No, فندق أسما مكه التيسير doesn't have a gym.

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