World > Middle East > Saudi Arabia > Mecca > Hotels in Az Zahraʼ > فندق نسمات مكةNasamat Makkah Hotel

فندق نسمات مكةNasamat Makkah Hotel

Az Zahraʼ , طريق ام القرى (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNasamat Makkah Hotel in Saudi Arabia is widely praised for its convenient location, just a 10 to 15-minute walk from the sacred Al-Haram Mosque, making it a popular choice for travelers visiting Mecca. The proximity to the mosque, restaurants, shops, and transportation options adds significant value, offering a balanced experience of comfort and convenience. While the uphill walk to the mosque may pose a challenge for some, the hotel's location provides a peaceful retreat away from the bustling crowds, maintaining accessibility and tranquility.

The hotel delivers a pleasant breakfast experience with varied and plentiful options, including freshly made eggs and omelettes, despite requests for more diverse selections. Cleanliness is a strong point, with both private rooms and public areas kept in immaculate condition, ensuring a comfortable and hygienic environment. The modern amenities and tidy layout illustrate the hotel's commitment to guest satisfaction.

Rooms at Nasamat Makkah Hotel are noted for their cleanliness and comfort, featuring new furniture and modern bathrooms. While some rooms may be smaller than expected, family suites offer spacious accommodations. Guests appreciate the comfortable beds and effective air conditioning, although noise levels and long waits for elevators are mentioned as minor caveats.

The staff at Nasamat Makkah Hotel receive widespread acclaim for their friendliness and helpfulness, with particular praise for team members like Ahmed, Amr, and Abdallah Hodary, who assist guests with various needs. The respectful and attentive service at the reception contributes to a positive experience, complementing the hotel's overall cleanliness and prime location.

Families find the hotel accommodating, with spacious family suites and policies allowing children under 10 to stay for free. Despite some challenges with booking and the slope leading to the mosque, the staff's commitment to resolving issues enhances the family-friendly atmosphere.

Overall, Nasamat Makkah Hotel provides a clean, comfortable, and well-situated lodging experience, with excellent staff service and amenities making it a favored choice for guests seeking a convenient and welcoming stay in Makkah.
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Family Friendly Hotel

Hotel with Free Wi-Fi

Room Types

Double Room Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. Featuring a balcony, this double room also provides air conditioning, a wardrobe and a flat-screen TV. The unit offers 1 bed.

Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room has air conditioning, a wardrobe, a flat-screen TV and a balcony. The unit has 2 beds.

Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. Featuring a balcony, this triple room also provides air conditioning, a wardrobe and a flat-screen TV. The unit offers 3 beds.

Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. Featuring a balcony, this quadruple room also offers air conditioning, a wardrobe and a flat-screen TV. The unit offers 4 beds.

Family Room The spacious family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The unit offers 3 beds.

Two-Bedroom Suite The air-conditioned suite has 2 bedrooms and 2 bathrooms with a shower and a bidet. Boasting a balcony, this suite also offers a wardrobe, a safe deposit box and a flat-screen TV. The unit has 4 beds.

About فندق نسمات مكةNasamat Makkah Hotel

License: 10008557

Guest Reviews

Location

The location of the Nasamat Makkah Hotel offers travelers a convenient proximity to the sacred Al-Haram Mosque, making it a popular choice for those visiting Mecca. The hotel is generally described as being within a 10 to 15-minute walk to the mosque, with some reviews mentioning the walk as being uphill, which might pose a challenge for the elderly or those less mobile. Despite this, the ease of access to the mosque is still noted as a highlight.

Guests appreciate the hotel's cleanliness and modern amenities, including comfortable rooms and friendly, helpful staff. The hotel's proximity to local restaurants, shops, and transportation options adds to its value, creating a balanced experience of comfort and convenience. For those seeking a quieter environment away from the bustling crowd right next to the mosque, the hotel’s location provides an ideal balance, offering both tranquility and accessibility. Overall, Nasamat Makkah Hotel is praised for its excellent location and value for money, ensuring a pleasant stay for visitors to this holy city.

Breakfast

Nasamat Makkah Hotel offers a breakfast experience that generally receives positive remarks from guests. The hotel is praised for its varied and plentiful options, ensuring that there is something to satisfy every diet. Guests frequently highlight the freshness and tastiness of the meals provided. The breakfast spreads usually feature an assortment of choices, with delicious pastries and a variety of juices drawing particular appreciation.

While many guests find the breakfast good and satisfying, there are some notes for potential improvement. A notable mention is the lack of fruit, fresh coffee, and cold cuts, with some expressing a desire for more diverse options. Additionally, hot foods occasionally fall short of the correct serving temperature. Despite these critiques, the presence of freshly made eggs and omelettes is a delightful touch that many enjoy.

In terms of ambiance, the hotel maintains a clean environment, which is consistently appreciated by guests. Although certain facilities like the restaurant or cafeteria were not available at times due to renovation, the breakfast service itself remains a significant draw for visitors staying at Nasamat Makkah, complementing the hotel's proximity to Masjid Al-Haram and friendly staff.

Rooms

Nasamat Makkah Hotel offers a mixed experience for guests, primarily showcasing cleanliness and comfort in its rooms. Many visitors commend the immaculate cleanliness of both the rooms and public areas, with particular praise for the modern bathrooms. The rooms are often described as tidy and equipped with new furniture and amenities, ensuring a comfortable stay. Despite this, there are frequent mentions of rooms being smaller than expected, which can result in limited space for storing luggage or performing prayers. Some family suites and larger rooms provide more space, but others, like the kingsize rooms, seem smaller than the twin bedrooms.

While the hotel maintains a high standard of cleanliness, there have been issues with irregular housekeeping services, requiring guests to request room cleaning from the reception. The noise level is another concern for some, pointing to insufficient soundproofing. Despite these drawbacks, the staff is noted for being friendly and helpful, and the hotel location, just a 15-minute walk to Haram, adds convenience to the overall experience. Value for money is generally appreciated, with the comfortable beds and cooling air conditioning further enhancing guest comfort. However, the small size of some rooms, bathroom layout issues, and long waits for elevators could be challenges to consider for a leisurely stay.

Beds

Nestled near the Haram in Makkah, Nasamat Makkah Hotel offers a blend of comfort and proximity that attracts many travelers. The hotel's modern and well-maintained facilities are complemented by clean rooms and exceptionally comfortable beds. Guests consistently praise the cleanliness and hygiene standards, noting that the rooms are tidy, with mattresses kept in immaculate condition. The welcoming atmosphere adds to the experience, ensuring visitors feel right at home.

Despite some minor space issues in the family suites, the beds are highlighted as a key feature, boasting thick mattresses and duvets that enhance restful nights. The price is deemed reasonable, reflecting favorably on the overall accommodations. While there can be a bit of noise, the overall comfort of the hotel, including its comfy beds, leaves a positive impression. The hotel combines a prime location near the Haram with a cozy setting, making it a favored choice for guests seeking convenient and tranquil lodging in Makkah.

Cleanliness

Nasamat Makkah Hotel in Saudi Arabia receives generally high praise for its cleanliness. Guests frequently highlight the immaculate state of both private rooms and public areas, noting that everything is kept spotless and well-maintained. The modern and new facilities further contribute to an environment of comfort and convenience. Guests commend the hotel staff for their responsiveness, helpfulness, and respectful demeanor, which complements the hotel's overall cleanliness. The clean and comfy rooms, well-maintained shower facilities, and tidy layout illustrate the hotel's commitment to providing a pleasant stay for visitors. While there are occasional mentions of lapses in room cleaning, most experiences are overwhelmingly positive, with ample care shown to cleanliness throughout the building. The hotel's convenient location, especially in relation to the holy mosque, adds to its appeal, providing a clean and modern retreat for guests visiting Makkah.

Staff

Nasamat Makkah Hotel's staff earns widespread praise for their friendliness and helpfulness, with numerous guests highlighting their responsiveness and accommodating nature. Many reviews mention specific staff members, such as Ahmed, Amr, and Abdallah Hodary, who go above and beyond in assisting guests, whether arranging transportation or accommodating early check-ins and dining needs. The team at the reception, including Mahmoud and Yusuf, receive accolades for their respectful and attentive service. The housekeeping manager and restaurant staff also contribute to a positive guest experience with their support and respectfulness.

Despite some isolated remarks about poor customer service and rudeness, the general consensus emphasizes the high quality of service provided by the hotel staff. They are frequently described as cooperative, polite, and eager to fulfill requests, creating a pleasant atmosphere for guests. Additionally, the hotel's cleanliness and convenient location complement the staff's warm hospitality, making it a valued choice for travelers in Mecca.

Family

Nasamat Makkah Hotel offers a promising stay for families, particularly those with kids. The spacious family suites are well-designed, featuring two bedrooms that accommodate family needs comfortably, even accommodating early check-ins. Guests appreciate the clean and welcoming environment, and families with children have noted the hotel's policy allowing kids under 10 to stay for free as a significant advantage.

However, the hotel's location presents some challenges. Although conveniently close to the mosque, the walk involves a slope that might be difficult for elders and young children. This aspect makes transportation a consideration for those with mobility issues.

Despite occasional mishaps with room bookings, the staff's dedication to resolving issues earns praise, reflecting their commitment to ensuring a pleasant family experience. The newer hotel structure and proactive customer service leave families eager to return, highlighting the memorable days spent at the hotel amidst the vibrant energy of Makkah.

No, فندق نسمات مكةNasamat Makkah Hotel doesn't have any pool.

No, a spa isn't available at فندق نسمات مكةNasamat Makkah Hotel.

No, فندق نسمات مكةNasamat Makkah Hotel doesn't allow dogs.

No, parking facilities aren't available at فندق نسمات مكةNasamat Makkah Hotel.

No, فندق نسمات مكةNasamat Makkah Hotel doesn't have a gym.

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