Hotel Xa´an Bacalar

Bacalar 18.67842800, -88.39643100 , Avenida 15 (Show on Map)


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Xa´an Bacalar offers a serene blend of tranquility and accessibility, located just a short walk from the bustling center of Bacalar. This peaceful setting is complemented by well-maintained gardens and an inviting pool, making it a cherished retreat for guests who value both convenience and calm. The hotel's proximity to the ADO bus terminal is also appreciated for ease in travel logistics.

The hotel’s breakfast, although simple, provides a pleasant start to the day with fresh coffee, toast, cereals, and fruit, allowing guests to begin their exploration of Bacalar with ease. The cozy breakfast area adds to the charm and overall experience.

Rooms at Hotel Xa´an Bacalar are spacious, featuring large, comfortable beds and effective air conditioning, which enhances the comfort of the stay. While there are some reports of minor maintenance issues, such as occasional dampness or outdated facilities, the overall cleanliness is noted, with daily cleaning practices ensuring rooms remain hospitable.

The staff consistently receive high praise for their friendliness and eagerness to assist, with a notable dedication to guest satisfaction. Their helpfulness and prompt problem-solving contribute significantly to creating a welcoming and community-oriented atmosphere.

The hotel offers well-kept outdoor facilities, including a relaxing pool area and a rooftop terrace with hammocks and swing chairs. The pool serves as a tranquil escape, providing a space for unwinding after a day of activities. Despite some minor attention needed for WiFi connectivity in rooms, communal spaces like the terrace offer better access.

Overall, Hotel Xa´an Bacalar stands out for its friendly service, inviting atmosphere, and comfortable accommodations, providing good value for a restful and enjoyable stay in Bacalar.
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Categories
Hotel with Free Wi-Fi
Located in Bacalar, this hotel provides free Wi-Fi, an essential for guests needing to stay connected. Its location and internet services make it a practical choice for travelers.

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Small Hotel

Hotel with Outdoor Pool

Room Types
Double Room with Private Bathroom The double room includes a private bathroom equipped with a shower. Featuring a terrace, this double room also offers air conditioning and a flat-screen TV. The unit offers 1 bed.

Triple Room with Private Bathroom Providing free toiletries, this triple room includes a private bathroom with a shower. Featuring a terrace with pool views, this triple room also provides air conditioning and a flat-screen TV. The unit offers 2 beds.

Guest Reviews
Location
Hotel Xa´an Bacalar offers a harmonious combination of tranquility and convenience, situated in a pleasantly quiet area that is just a short walk from the bustling heart of Bacalar. The hotel's location is consistently praised for being within a 10 to 15-minute walk to the city center, providing the perfect balance between easy accessibility and peaceful seclusion away from street noise. While it might be slightly further from the center than some might prefer, the serene setting, well-maintained gardens, and inviting pool more than compensate for a brief stroll. Guests appreciate its proximity to the ADO bus terminal, making travel logistics seamless. Overall, the hotel provides good value for those willing to embrace the leisurely walk, offering a quiet retreat within a charming environment.

Breakfast
Hotel Xa´an Bacalar offers a charming and tranquil stay, complete with a welcoming breakfast to start the day. Guests appreciate the cozy breakfast area, which adds a delightful touch to the overall experience. The breakfast selection, though basic, with options like coffee, toast with jam, cereals, and fruit, is seen as a convenient way to begin the morning. While there are mentions of the breakfast being simple or limited, guests often highlight the fresh coffee and availability of fruit as enjoyable components. Overall, the breakfast is described as a nice inclusion and effective in providing a light start to the day, allowing guests to easily continue their exploration of Bacalar.

Rooms
Hotel Xa´an Bacalar offers a variety of room experiences, with many guests appreciating the spaciousness and general cleanliness. Rooms are frequently described as large, basic but comfortable, and equipped with big, comfy beds. Air conditioning is a feature that adds to the comfort of staying here. The bathrooms are generally good, with nice showers and adequate water pressure. Daily cleaning ensures the simplicity in furnishing is met with cleanliness.

However, some guests have noted issues with cleanliness, mentioning dampness, mold, and occurrences of moldy or bleach-like smells upon arrival. It seems that maintenance could be improved, as some rooms have shown signs of wear, such as water stains or minor flooding in showers. Despite these drawbacks, the shared outdoor areas, including a lovely terrace with hammocks and a clean pool, receive positive remarks for their relaxation potential.

The staff at the hotel are commended for their friendliness and helpfulness, even going above and beyond to resolve issues at late hours. Overall, Hotel Xa´an Bacalar provides a basic yet comfortable stay, offering good value for money, though improvements in maintenance and room care could enhance the experience.

Beds
At Hotel Xa´an Bacalar, guests can expect to enjoy a generous amount of space coupled with comfort when it comes to their accommodations. The rooms are noted for being very spacious, providing ample room to relax after a day of activities. A consistent highlight in the reviews is the exceptionally large and comfortable beds, inviting travelers to unwind and enjoy a restful night. However, some guests did mention that the beds could be firmer than preferred, impacting their sleep quality. Despite this, the overall feedback points towards a positive sleep experience, with many guests appreciating the comfort and size of the beds. Additionally, the rooms are described as clean and simply furnished, contributing to a pleasant stay. While the occasional creak may accompany movement, the overall bed quality tends to satisfy those seeking a cozy place to recharge.

Cleanliness
Hotel Xa´an Bacalar is frequently praised for its cleanliness and comfort. Guests often highlight that the rooms are spacious, simple, and spotless, with comfortable beds and essential amenities. The outdoor facilities, including the pool, are also noted for their cleanliness and provide a relaxing environment. The establishment itself is well-located and benefits from a beach club access, adding extra value to the stay.

The staff at the hotel receive commendations for their friendliness and attentiveness, contributing positively to guests' experiences. Despite some minor concerns about outdated bathroom facilities and occasional lapses in cleanliness, most guests find that these issues are manageable and do not outweigh the overall quality of their stay.

While some guests experienced setbacks related to water pressure and specific cleaning instances, the consensus remains that the hotel maintains a high standard of hygiene and offers a cozy, pleasant atmosphere. The option to access beach facilities through a sister hotel is another delightful perk that enhances the traveler’s experience at this welcoming retreat.

Staff
Hotel Xa´an Bacalar is a destination where guests are consistently impressed by the friendliness and dedication of the staff. Visitors frequently highlight the accommodating and approachable nature of the team, noting their eagerness to assist and solve any issues promptly. The receptionists, especially individuals like Jesus, are praised for their helpfulness and ability to make guests feel welcome. Staff members are not only courteous but also resourceful, providing insightful tips for stays and ensuring a relaxing experience.

The hospitality extends beyond basic services, with staff going out of their way to support guests, whether by offering assistance with laundry or addressing unexpected problems late into the night. The owner's friendliness and hands-on approach also contribute to a sense of comfort and community within the hotel.

A complimentary breakfast featuring fresh options is a pleasant addition that guests appreciate. Overall, the consistent kindness and dedication of the staff leave a lasting impression, enhancing the overall experience at this charming and inviting hotel.

Wi-Fi
At Hotel Xa´an Bacalar, guests have shared mixed experiences regarding the WiFi service. While the common areas seem to provide a decent connection, the WiFi in the rooms has left some guests wanting more. It appears that the signal in rooms, especially those located downstairs around corners, tends to be weak or almost nonexistent. For guests who rely on internet access for work or staying connected during their travels, this can be a significant inconvenience. Despite this, there is a bright spot—if connectivity is crucial, the terrace seems to offer a more reliable WiFi experience. Overall, potential visitors may want to prioritize staying in communal spaces for better internet access during their stay.

Pool
Nestled in the heart of Bacalar, Hotel Xa’an Bacalar presents a delightful pool area that guests consistently appreciate for its pleasant atmosphere. The swimming pool is widely regarded as a fantastic addition to the hotel, providing a calming escape with its sunbeds and tranquil surroundings. Complemented by a rooftop terrace adorned with hammocks and swing chairs, the area invites relaxation and is perfect for unwinding after a day of exploration.

The hotel's poolside is described as a refreshing retreat, with a generally clean and inviting appearance, although a few reviews mention that a bit more attention to cleanliness could enhance the experience. Despite this, the setting, combined with a beautifully maintained garden and inviting hammocks, creates a serene environment for guests.

Moreover, the pool area benefits from a late closing time, offering flexibility for a late-night swim under the stars. This, coupled with the hotel's attentive staff and clean facilities, adds to the overall experience, making the pool a highlight of the stay. The ambiance around the pool and its integration with the overall terrace setting make it a lovely spot for relaxation. In essence, the pool at Hotel Xa’an Bacalar is seen as a delightful and calming feature that beautifully complements the hotel’s welcoming vibe.


Yes, Hotel Xa´an Bacalar has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Xa´an Bacalar.

No, Hotel Xa´an Bacalar doesn't allow dogs.

No, parking facilities aren't available at Hotel Xa´an Bacalar.

No, Hotel Xa´an Bacalar doesn't have a gym.

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