Bacalar18.71326400,
-88.38088600,
Carretera Federal Bacalar Buenavista Region 27(Show on Map)
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Summary of reviewsMi Kasa Tu Kasa Bacalar by Nah Hotels is celebrated for its idyllic location directly on the shores of the serene Lake Bacalar. Guests relish the tranquillity and picturesque views provided by the private dock and lagoon access, which offer a perfect retreat from the hustle and bustle of town while still being conveniently accessible. The peaceful atmosphere and stunning surroundings make it a treasured getaway for relaxation seekers.
The breakfast experience at the hotel is consistently praised, with guests enjoying delicious and well-prepared offerings such as fresh fruit, eggs, and coffee. Although the selection can be repetitive, the quality and taste are frequently highlighted as exceptional, with the magnificent lagoon views enhancing the dining experience. Dinner at the hotel is also noted for its diverse menu and flavorful dishes, courtesy of Chef Fabio’s culinary skills, particularly his ceviche. The restaurant offers good value for money and a pleasant atmosphere, though service can occasionally be on the slower side.
The rooms at Mi Kasa Tu Kasa Bacalar are commended for their spaciousness, comfort, and cleanliness. Guests appreciate the well-decorated spaces with balconies offering scenic views, though some find the minimalist decor slightly sparse. Despite minor issues like a damp smell or limited seating options, most guests find the accommodations comfortable and well-equipped, adding to the dreamlike quality of their stay.
The hotel is kept in commendable cleanliness, with the tidy gardens and common areas enhancing its charm. Staff members, including Lupita, are highly praised for their attention to detail and friendly service, contributing to a memorable guest experience. The staff stands out for their impeccable service, kindness, and ability to accommodate guests' needs, making guests feel at home and enhancing their overall stay with personal touches and helpful gestures like lending kayaks.
However, the WiFi experience at the hotel is mixed, with guests noting a strong connection from Starlink, though some stability issues arise, particularly in the rooms. The pool earns positive remarks for its beauty and relaxing environment, despite a few concerns about maintenance and limited sunlight. The private and secure parking adds to the convenience, especially for those exploring the area by car.
The beds receive mixed feedback but are generally considered comfortable and contribute to high-quality rest, although some guests find them too soft or smaller than expected. Overall, Mi Kasa Tu Kasa Bacalar by Nah Hotels excels in providing a serene, accommodating, and memorable stay, thanks to its prime location, quality dining, comfortable lodgings, and attentive service. Show more
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Hotel with Outdoor Pool
Guests at this hotel can enjoy an outdoor swimming pool, providing a dedicated area for swimming and relaxation. The hotel also features a private beach area for access to the lagoon.
Hotel for Honeymoon
Hotel with Spa
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Small Hotel
4-Star Hotel
Room Types
Queen Room with Garden ViewThe spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Superior King SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a toaster. This air-conditioned suite is comprised of a dining area, a flat-screen TV with streaming services a private entrance and a terrace. The unit offers 1 bed.
Deluxe SuiteFeaturing a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower. Boasting a terrace with garden views, this suite also provides a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.
Guest Reviews
Location
Mi Kasa Tu Kasa Bacalar by Nah Hotels enjoys a prime location directly on the shores of the serene Lake Bacalar. The hotel is tucked away in a quiet, isolated spot that offers guests peaceful surroundings and a chance to truly disconnect amidst nature. With direct private access to the stunning lagoon, guests can readily enjoy swimming or lounging by the water. The property boasts a private dock, enhancing the experience of tranquility and spectacular lake views. Though the hotel is slightly removed from the center of Bacalar, guests still find it convenient as it's just a short taxi ride away, making exploration simple. This setting allows for a harmonious balance between easy access to town and a quiet retreat from the bustle, perfect for those seeking relaxation away from the crowds. The beautiful dock and proximity to the lagoon create an ideal, picturesque atmosphere, making it a treasured place for guests.
Breakfast
Mi Kasa Tu Kasa Bacalar by Nah Hotels offers a breakfast experience that garners positive reviews from guests. The breakfast, included with the stay, is often described as delicious and tasty, featuring options such as fresh fruit, bread with jam, and eggs, alongside freshly squeezed juices and great coffee. Many guests enjoy the superb breakfast with a private and beautiful view of the lagoon, creating an idyllic setting for beginning the day.
While the offerings included in the room price are sometimes noted as limited, additional menu options are available for a more varied experience. Most guests appreciate the generous portions and the quality of the meals, finding them satisfying and well-prepared. However, there are some mentions of the breakfast being repetitive and occasionally not served hot enough.
Despite these minor critiques, the breakfast generally receives high marks for its taste and presentation, with some guests describing it as exceptional and a perfect start to their day. While service speed could be improved, the overall breakfast experience at Mi Kasa Tu Kasa Bacalar remains a highlight for many, complementing the spectacular lagoon views and contributing to a memorable stay.
Dinner
Mi Kasa Tu Kasa Bacalar by Nah Hotels presents a delightful dining experience marked by a variety of positive qualities. Guests praise the restaurant for its delicious and well-prepared meals, with numerous mentions of its excellent cuisine and commendations for Chef Fabio's culinary skills, notably his ceviche. The restaurant is acknowledged for providing good dishes at reasonable prices, making it an attractive dining option compared to other local establishments. The menu is highlighted for its diversity, offering varied choices that ensure guests find something to savor. Although the service receives high marks for quality, there are remarks about the pace being occasionally slow. Overall, the restaurant stands out for its tasty offerings, pleasant atmosphere, and great value for money, making it a worthy choice for dining at the hotel.
Rooms
Mi Kasa Tu Kasa Bacalar by Nah Hotels offers an overall positive and delightful lodging experience. The hotel boasts rooms that are consistently praised for their spaciousness and comfort. Guests appreciate the large and beautifully decorated spaces that often include balconies with garden or pool views, enhancing the serene ambiance. The cleanliness of the rooms is a recurring highlight, and many reviewers describe their accommodations as dreamlike and in harmony with the hotel's stunning lagoon-side location.
Despite some remarks about the minimalist decor leaving rooms somewhat sparse with limited seating options, the large room sizes often compensate for this, providing guests with ample space to relax. Some rooms come equipped with kitchen facilities, adding an extra layer of convenience. While a few guests noted issues like a damp smell or missed cleaning services, the majority found their rooms to be comfortable and well-furnished for a pleasant stay.
Overall, Mi Kasa Tu Kasa Bacalar by Nah Hotels seems to impress with its magnificent setting, large and clean rooms, and a welcoming atmosphere ideal for couples and relaxation seekers alike.
Beds
Mi Kasa Tu Kasa Bacalar by Nah Hotels receives mixed feedback regarding the comfort of its beds. Guests frequently highlight the comfort and size of the beds, with several reviewers expressing that they found the beds to be extremely comfortable, even ranking among the most comfortable they've ever slept in. The pillows are also mentioned as contributing to this comfort, enhancing the overall sleeping experience. Some guests also enjoyed large beds that added to the sense of luxury during their stay.
However, there are a few criticisms worth noting. Some guests found the mattresses too soft, affecting their sleep quality. Issues with bed size were also noted, with some beds described as smaller than expected, and not reaching Queen size dimensions. A few visitors were disappointed to find stained or lightly damp bedding upon arrival.
Despite these occasional drawbacks, the hotel seems to maintain a generally positive reputation in terms of bed comfort, with clean accommodations contributing to a good night's rest for many travelers.
Cleanliness
'Mi Kasa Tu Kasa Bacalar by Nah Hotels' generally receives positive feedback for its cleanliness and maintenance, reflecting well in many guest experiences. This charming hotel boasts very clean and spacious rooms, with several guests impressed by the tidiness and comfort they found throughout their stay. The gardens and common areas are well maintained, adding to the allure of the peaceful surroundings. While most guests commend the cleaning efforts, noting the hotel and rooms appear clean and well-kept, there are occasional mentions of areas that could benefit from more meticulous cleaning, including some reports of dust and neglected maintenance in bathrooms and terraces. Staff, notably Lupita, is often praised for their attention to detail and friendly service, enhancing guests' overall comfort. For travelers seeking a pleasant stay with commendable cleanliness, this hotel remains a reliable choice despite some areas that could use improvement.
Staff
At Mi Kasa Tu Kasa Bacalar by Nah Hotels, the staff consistently stands out with their impeccable service and kindness. Guests frequently commend the attentive nature of team members like Marcos from the kitchen, Julian at reception, and manager Emma Alvarado, who provides a welcoming touch that makes guests feel at home. The personalized attention, such as adapting breakfasts to dietary needs, is indicative of their responsive and caring attitude. From the reception to the kitchen, every staff member ensures guests have an excellent stay, offering plenty of activities and maintaining the facilities in top condition.
The warmth and friendliness of the staff are repeatedly highlighted, with special mentions for the service and friendliness of individuals like Benjamin, Elena, and Monserrat. Guests appreciate the dedication and helpfulness of the team, who not only excel in hospitality but also go above and beyond, such as lending kayaks and paddles to enhance the guest experience. Whether through small gestures or comprehensive service, the staff at Mi Kasa Tu Kasa Bacalar makes a lasting impression, ensuring a stay that is both pleasant and memorable.
Wi-Fi
Mi Kasa Tu Kasa Bacalar by Nah Hotels provides a mixed experience when it comes to internet access. Guests appreciate the strong and secured WiFi connection powered by Starlink, which is known for its efficiency. However, the WiFi repeater network seems to have stability issues, resulting in some guests describing the WiFi signal as less than optimal. While the Internet connection is generally acceptable, there are occasional reports of intermittent access, particularly in the rooms. Some guests have mentioned a need for improvement, suggesting enhancements to ensure reliable connectivity throughout the property. Despite these issues, the hotel offers a functional online experience which meets most guests' expectations.
Pool
Mi Kasa Tu Kasa Bacalar by Nah Hotels offers guests a delightful pool experience that earns consistent praise across visitor reviews. Many guests find the pool to be a lovely and comfortable space to unwind, contributing to a relaxing atmosphere. The pool is often described as beautiful, superb, and gorgeous, adding to its allure. Situated by the lake, it features a private pier, enhancing the swimming experience further.
The garden surrounding the pool area also receives positive mentions, creating a picturesque backdrop for an afternoon of leisure. Despite some comments about the pool not having crystal clear water due to daily leaf cleaning and concerns about its maintenance, guests largely appreciate its well-kept condition. It is frequently noted for being clean and cared for, making it a nice spot to chill out, although it doesn't receive sun all day.
Besides its aesthetic appeal, the pool serves as a functional getaway for relaxation amidst the classic outdoor setting. It's described as being in excellent condition and can accommodate guests looking for a leisurely dip. Overall, the pool is considered a significant highlight of the hotel experience, contributing positively to guests' stays.
Parking
Mi Kasa Tu Kasa Bacalar by Nah Hotels offers convenient parking options for its guests, providing both peace of mind and ease of access. The hotel features private and secure parking, which is particularly useful for those traveling with a rental car. Guests can enjoy free parking at the entrance, allowing for a hassle-free arrival and departure. This makes having a car highly advisable for guests who wish to explore the surrounding area, as easy access to parking is assured. With these provisions, guests can focus on enjoying the hotel's beautiful surroundings, including access to the dock and relaxation areas with sun loungers, swings, and hammocks.
Yes, Mi Kasa Tu Kasa Bacalar by Nah Hotels has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Mi Kasa Tu Kasa Bacalar by Nah Hotels.
No, Mi Kasa Tu Kasa Bacalar by Nah Hotels doesn't allow dogs.
Yes, parking facilities are available at Mi Kasa Tu Kasa Bacalar by Nah Hotels.
No, Mi Kasa Tu Kasa Bacalar by Nah Hotels doesn't have a gym.