Bacalar18.66304700,
-88.40204300,
Carretera Federal Chetumal Bacalar(Show on Map)
8.5
Very Good
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Summary of reviewsRoyal Palm Bacalar Cabañas & Lagoon Club is ideally situated near the enchanting Bacalar lagoon, offering both accessibility and tranquility. The property features private lagoon access with a dock, allowing guests to fully immerse themselves in the serene natural surroundings. Its location, slightly removed from the town's center, ensures a quiet, peaceful stay while remaining close to local restaurants and attractions.
The property shines with its atmospheric setting and well-maintained grounds, garnering high praise for the spacious, clean rooms equipped with modern amenities such as kitchenettes and large bathrooms. Guests are particularly enchanted by the minimalist design and breathtaking views of the lagoon, which enhance the overall restful atmosphere.
Staff at the Royal Palm Bacalar consistently receive accolades for their friendliness and attentiveness. The team, including standout members like Amari and Daniela, are noted for their exceptional hospitality, contributing significantly to the welcoming ambiance. While some minor language barriers exist, the staff's commitment to guest satisfaction prevails, offering valuable recommendations and consistent support throughout the stay.
Although there is no in-house breakfast service, guests appreciate the access to kitchen facilities and the opportunity to enjoy meals nearby, complemented by the scenic lake views. The WiFi service is generally reliable, providing a satisfactory experience for those requiring internet access, though occasional inconsistencies have been reported.
The pool area, with its charming terrace, adds to the outdoor appeal, despite minor maintenance issues. Guests appreciate the heated pool as a relaxing feature, enhancing the overall experience. The quality of the beds varies, with some guests finding them comfortable and others suggesting improvements in mattress size and comfort.
While the property may lack the luxury of traditional five-star resorts, its tranquil setting, beautiful views, and friendly service create a memorable retreat. Visitors highlight the peaceful environment and the unique allure of the lagoon as key reasons for their enjoyment. Overall, Royal Palm Bacalar Cabañas & Lagoon Club is recommended for those seeking a serene getaway amidst captivating natural beauty. Show more
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Categories
Dog Friendly Hotel
This hotel is listed as a luxury pet-friendly hotel.
Hotel with Free Wi-Fi
Situated in Cancún, this hotel offers free Wi-Fi, making it convenient for guests to stay connected. Its provision of internet access enhances its appeal for both leisure and business travelers.
5-Star Hotel
This hotel offers cabañas and lagoon club access. It provides a unique experience with its individual cabañas and direct access to the lagoon.
Luxury Hotel
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Small Hotel
Hotel with Outdoor Pool
Room Types
Double Room with BalconyThe spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Deluxe Double RoomThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with lake views. The unit offers 2 beds.
Deluxe RoomThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
LoftThe private pool is the special feature of this apartment. This air-conditioned apartment includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with lake views. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Royal Palm Bacalar Cabañas & Lagoon Club boasts an exceptional location, consistently praised for its proximity to the Bacalar lagoon. Guests appreciate the perfect blend of accessibility and tranquility, with the lagoon just a short walk away. The property offers private access to the serene waters, with a dock that enhances the experience of this idyllic setting. Despite being close to a motorway, the atmosphere remains peaceful, offering a quiet retreat surrounded by beautiful natural surroundings.
The location, set slightly outside the bustling center, ensures a peaceful stay, especially in the evenings. Guests highlight the advantage of being close to the city, with easy access to nearby restaurants, making dining convenient without compromising on privacy or serenity. The presence of a private pier and beach access adds to the allure of the hotel, providing a heavenly spot to relax and enjoy the stunning views.
The staff at Royal Palm Bacalar receive glowing commendations for their friendliness and helpful demeanor, contributing to the welcoming atmosphere of this beautiful lakeside escape. The well-maintained property sits amidst nature, offering guests the chance to immerse themselves in both the comfort of the accommodations and the enchanting surrounding environment.
Breakfast
Visitors to Royal Palm Bacalar Cabañas & Lagoon Club can enjoy a tranquil breakfast experience with a picturesque view of the lake. Though the hotel does not offer an in-house breakfast service, guests have access to a kitchen equipped with essentials like a microwave, cups, and plates, allowing them to prepare a simple meal or complimentary coffee. For those seeking a more substantial breakfast, the hotel recommends local eateries, some of which conveniently deliver breakfast directly to the rooms. While there is no on-site restaurant, guests have enjoyed breakfast at nearby establishments, despite some challenges in finding open venues early in the morning. The location offers easy access to the lagoon for relaxation, although it requires crossing a street to reach the Lagoon Club. Despite the lack of breakfast options, the beautiful lake view and peaceful ambiance remain appealing features for guests.
Rooms
Royal Palm Bacalar Cabañas & Lagoon Club offers rooms that impress with their spaciousness and cleanliness, providing guests with a comfortable retreat. The accommodations are notably large, with many visitors praising the ample space and modern amenities that include kitchenettes and large bathrooms. The design is minimalist yet stylish, complementing the serene surroundings beautifully. A standout feature for many is the breathtaking view of the lagoon, which some describe as surreal and magnificent. Rooms with direct lagoon views allow guests to enjoy the natural beauty from the comfort of their space. Despite some mentions of an uncomfortable bed, damp smells, and occasional noise from the highway, the overall atmosphere is described as cool, quiet, and restful. Guests appreciate the quality-price ratio, the private access to the dock, and the friendly, attentive staff--factors that enhance the stay even further. Overall, the accommodations at Royal Palm Bacalar Cabañas offer a blend of comfort, space, and scenic views that greatly enrich the travel experience.
Beds
At Royal Palm Bacalar Cabañas & Lagoon Club, guests have experienced varying levels of satisfaction with the beds. Many reviews highlight large and comfortable beds, along with pleasant room decor, suggesting a restful stay for visitors. Additionally, several guests appreciated the comfortable bedding provided. However, some reviews note that double beds can be too small for two people and that mattress comfort is inconsistent, with some finding them too hard or uncomfortable. While the overall feedback shows promise for comfort, improvements in the size and quality of the mattresses and bedding could enhance the guest experience further.
Cleanliness
Royal Palm Bacalar Cabañas & Lagoon Club receives high praise for its cleanliness and service. Guests consistently highlight the rooms as very clean and well-maintained, with daily cleaning ensuring a fresh environment throughout their stay. The spacious and comfortable rooms are complemented by friendly and attentive staff who are committed to providing excellent service. Facilities are described as impeccable, with modern amenities like fridges and microwaves adding to guest satisfaction. While breakfast options are absent and a few logistical issues like the unpaved road and distant rooms from the lagoon are noted, the overall experience remains positive. The property's appealing design and location enhance its charm, making it a recommended choice for those visiting Bacalar.
Staff
At Royal Palm Bacalar Cabañas & Lagoon Club, the staff consistently receives high praise for their friendliness and attentive service. Guests frequently emphasize the warm welcome they receive upon arrival and the staff's willingness to assist throughout their stay. Many reviews highlight the excellent service offered, noting the staff's supportive nature and readiness to provide valuable recommendations on local restaurants and attractions. Specifically mentioned are staff members like Amari and Daniela, who are noted for their exceptional kindness and availability. Although there are minor language barriers, as some staff may not speak much English, this is overshadowed by their commitment to ensuring a pleasant experience for guests. The hospitality is described as extraordinary, with the team being consistently smiling, responsive, and eager to help, creating a welcoming atmosphere that is highly recommended by visitors.
Wi-Fi
The WiFi experience at Royal Palm Bacalar Cabañas & Lagoon Club seems to be a mixed bag. Many guests found the internet service to be excellent, with descriptions of the WiFi working perfectly and being outstanding. Some reviewers emphasized the strong and reliable connection, highlighting the great experience for those needing dependable internet access during their stay.
However, there are notable exceptions. A few guests reported significant issues with the WiFi, describing it as poor or nonexistent at times. These inconsistencies indicate that while the hotel often provides good connectivity, certain factors might occasionally lead to interruptions or weaker service.
Overall, while many find the WiFi at Royal Palm Bacalar satisfactory and even praise its performance, there might be occasional fluctuations that leave some guests with a less ideal experience.
Pool
Royal Palm Bacalar Cabañas & Lagoon Club offers a charming and pleasant outdoor atmosphere with a pool area complemented by a lovely terrace. The grounds are private and well-kept, creating a serene environment for relaxation. While the pool itself is small, it's described as a nice spot to cool off, with heated waters adding a touch of comfort. However, guests feel that the pool occasionally needs better maintenance and doesn't always match the inviting imagery online. For those wanting a dip in the lagoon, a dock leads directly to the water, although the access is not immediate. Fortunately, the beach club is just a short walk from the reception, making it easy to enjoy the natural surroundings without long treks.
5 Star
Royal Palm Bacalar Cabañas & Lagoon Club offers a charming getaway with picturesque views, leaving many guests pleasantly surprised by their experience. While the property may not meet the expectations of a traditional five-star resort, visitors frequently praise the overall atmosphere and the enjoyment of their stay. The tranquility and beauty of the lagoon provide a unique setting that surpasses initial expectations. The service, although not always prompt, is generally appreciated for being helpful and accommodating. Guests find the experience worthwhile, noting that despite lacking the polish of a high-end hotel, the facilities and ambiance create a memorable retreat. For those seeking peace and a beautiful natural backdrop, this destination proves to be a delightful escape.
Yes, Royal Palm Bacalar Cabañas & Lagoon Club has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Royal Palm Bacalar Cabañas & Lagoon Club.
Yes, Royal Palm Bacalar Cabañas & Lagoon Club welcomes dogs.
Yes, parking facilities are available at Royal Palm Bacalar Cabañas & Lagoon Club.
No, Royal Palm Bacalar Cabañas & Lagoon Club doesn't have a gym.