5-Star HotelSummary of reviews related to the '5 Star' categoryAllgäu Sonne is a 5-star hotel that provides exceptional facilities and services. Although some of the guests did not find it worthy of 5 stars due to outdated rooms and missing equipment like hairdryers and minibars, others found it more than stimmiges Fünf-Sterne-Haus with a tremendous price-quality ratio. The hotel's restaurant atmosphere was not modern or cozy, but the food quality was excellent. The staff members were friendly, reliable and professional. Moreover, the hotel's location on a slope with stunning views and beautiful facilities like a modern fitness center, a relaxing spa and a large outdoor pool made it stand out. Finally, some guests criticized the hotel's customer service quality, as only 40% of the staff members had a service mind-set. However, most guests agreed that Allgäu Sonne is an excellent hotel that they would happily recommend to friends and family.
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