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Summary of reviewsHotel Haus am Park is renowned for its exceptional location, nestled by a serene spa park while being close to the city center. The tranquil environment and picturesque park views offer a peaceful retreat with easy access to main attractions, dining, shopping and entertainment options. The hotel's proximity to public transport also ensures convenient connectivity to larger hubs like Frankfurt, making it an ideal base for exploring Bad Homburg.
The breakfast service receives mixed feedback. Many guests appreciated the delicious, affordable and abundant offerings, including freshly baked bread and fresh coffee. However, some noted limited variety and issues with food freshness and service. The overall consensus is that while the breakfast is good value for the price, improvements in variety, freshness and service could enhance the experience.
Although the hotel doesn't serve dinner or have a bar, its excellent location compensates with numerous nearby dining options, including recommendations for Thai and regional specialties. Guests also enjoyed the great packed lunches and helpful tips on where to dine locally.
Rooms at Hotel Haus am Park are generally praised for their spaciousness, modern furnishings and cleanliness. Many guests found the rooms well-lit, airy and equipped with comfortable beds and amenities like kettles and tea. However, some mentioned minor cleanliness issues and dated decor in certain rooms, particularly those in older parts of the hotel. Overall, the rooms are considered cozy and conducive to a restful stay with quiet surroundings adding to the peaceful atmosphere.
Cleanliness reviews are mixed with many guests commending the hotel for maintaining clean and functional rooms. However, some pointed to areas for improvement, such as bathroom conditions, dusty surfaces and superficial cleaning routines. More consistent and thorough cleaning could better meet guest expectations.
The staff at Hotel Haus am Park consistently receive high praise for their friendliness, professionalism and helpfulness. Guests frequently highlight the warm welcome and attentive service provided by the team. Occasional criticisms regarding staffing levels and unwelcoming behavior are outliers with the general consensus emphasizing a well-run establishment with dedicated personnel.
Wi-Fi connectivity at the hotel is a mixed experience with some guests reporting good coverage and solid connections, while others experienced frequent cutouts and weak signals. Improvements in Wi-Fi consistency and availability could enhance the overall guest experience.
Parking facilities are convenient but come with a fee, commonly around 7 euros per day. Despite the cost, the secure and ample parking spaces are appreciated by guests with some noting the availability of limited free parking as well.
The beds receive mixed feedback with the majority of guests finding them comfortable and conducive to a good night's sleep. However, some mentioned issues with single beds, squeaky frames and thin pillows. Room for improvement exists in bedding upkeep and pillow quality.
Hotel Haus am Park is seen by many as a decent three-star hotel offering good value for money. While basic three-star services are met, some guests feel there is room for improvement in amenities and overall facilities. Lastly, the hotel is highly regarded for its dog-friendly atmosphere, making it a favored choice for pet owners despite additional fees.
Overall, Hotel Haus am Park provides a comfortable and pleasant stay with its prime location, spacious rooms and friendly staff standing out as key highlights. Show more
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Categories
Dog Friendly Hotel
Hotel Haus Am Park allows dogs of any size for an additional fee of €15 per pet, per night. Food and water bowls are available for four-legged guests.
Hotel with Parking
This hotel provides self parking (subject to charges). It is centrally located and offers convenient access to Frankfurt Trade Fair.
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
3-Star Hotel
Room Types
Double RoomBright room decorated in warm colours, with an electric kettle, garden view, and private bathroom with complimentary toiletries.
These rooms are non-smoking.
Standard Single RoomOffering free toiletries, this single room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The single room offers a flat-screen TV with satellite channels, soundproof walls, an electric kettle, a carpeted floor as well as garden views. The unit offers 1 bed.
Single Room with Private External BathroomThis single room has a electric kettle, patio and soundproofing.
The private bathroom is in the hallway. The room is sold at a special price.
Double Room with Private External BathroomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with satellite channels, soundproof walls, an electric kettle, a carpeted floor as well as garden views. The unit offers 3 beds.
Triple RoomThis triple room has an electric kettle, heating and a flat-screen TV with satellite channels. The unit has 2 beds.
Deluxe Queen RoomThe unit has 1 bed.
Deluxe Double Room (2 Adults + 1 Child)The unit has 2 beds.
Deluxe Double RoomThe unit offers 1 bed.
Guest Reviews
6.9
Rated
Location
**Hotel Haus am Park** is praised for its exceptional location that makes it an excellent choice for travelers seeking a peaceful retreat without sacrificing convenience. Nestled directly by the serene and expansive spa park, this hotel offers guests a tranquil environment that's also close to the city's main attractions. Visitors appreciate the immediate access to lush greenery and picturesque park views, which provide a restful ambiance ideal for relaxation.
The hotel's proximity to the city center is another significant advantage, allowing guests to reach downtown and popular sites like pedestrian zones, shopping streets and the Taunus-Therme within a short walk. With numerous restaurants, shops and entertainment options nearby, the location caters to both visitors looking to unwind and those eager to explore.
Despite being slightly outside the town's bustling core, the hotel's placement ensures a quiet and central setting, ideal for leisurely strolls through the park to various attractions. The park's presence not only offers a picturesque backdrop but also contributes to the overall calm and quiet that guests frequently highlight.
Moreover, the hotel's location is considered a great starting point for various activities in and around the Bad Homburg area, making it a strategically situated base for tourists. With convenient transport links nearby, guests can also easily connect to larger hubs like Frankfurt.
Overall, Hotel Haus am Park's prime and peaceful location, combined with its accessibility to the city center and key amenities, makes it a highly recommended choice for visitors to Bad Homburg.
Breakfast
The breakfast experience at Hotel Haus am Park evokes a mixed bag of impressions, as guests have varied opinions on the offerings. On the positive side, several guests praised the breakfast, describing it as very good, delicious, affordable and abundant. Freshly baked bread and fresh coffee were appreciated and some noted that everything you need for a good start to the day was provided. The breakfast was extensive and sufficient for many with constant replenishment ensuring that there was always enough food available. The breakfast buffet featured a varied selection for the price with something for everyone, from hot items to cold cuts and cheeses.
However, some guests felt that the breakfast could have been more extensive, particularly for a 3-star hotel. Criticisms included the limited selection of options, the presence of pre-baked and sometimes reheated rolls and the lack of fresh and varied items such as fruits or desserts. Specific complaints mentioned cold scrambled eggs, bland or watery coffee and an insufficient variety of sausage, cheese and jams. Issues with replenishment timing with some items frequently running out, also contributed to a less satisfactory experience for some. Additionally, the atmosphere and service during breakfast were sometimes described as unfriendly and unorganized, detracting from the overall enjoyment.
Overall, while recognized as offering good value for the price, the breakfast at Hotel Haus am Park appears to be a basic and functional affair that meets but does not exceed expectations. Improvements in variety, freshness and service could significantly enhance the guest experience.
Dinner
Hotel Haus am Park offers a dine-in facility featuring excellent wine and a variety of dishes, including a Thai option, a regional specialty and burgers. Guests appreciate the great packed lunch and the helpful tips for nearby restaurants. Although the hotel does not serve dinner or have a bar or snack vending machines, the location compensates with numerous dining options in the surrounding area, catering to every taste.
Rooms
Hotel Haus am Park offers a range of rooms that are predominantly praised for their spaciousness. Many guests were pleased with the large, well-lit and airy rooms, describing them as modernly furnished and functionally equipped. The cleanliness of the rooms generally received positive remarks with several guests noting them to be in good condition and well-maintained. However, there were occasional mentions of minor cleanliness issues and somewhat dated decor in some of the rooms.
Comfortable beds and the availability of amenities like kettles and tea added to the pleasant experience. The rooms are described as cozy, particularly with good heating, which was appreciated during colder stays. The quiet surroundings of the hotel contributed to a peaceful atmosphere, perfect for restful nights.
Some rooms, especially those in the basement or older parts of the hotel, were noted to be a bit outdated and lacking in modernization with fixtures that show signs of wear and tear. A few reviews mentioned unfinished cleaning and maintenance issues, such as mold in the shower cabins and dusty spots.
Overall, while there were some areas in need of improvement, particularly in terms of thorough cleaning and modernization, the majority of guests found Hotel Haus am Park to provide spacious, comfortable and pleasant accommodations that largely met their expectations for a satisfying stay.
Beds
'Hotel Haus am Park' has received mixed feedback regarding the quality of its beds. The majority of guests found the beds comfortable with some highlighting the large size and good quality of the mattresses, which were not sagging and provided a good night's sleep. Phrases such as very comfortable, slept well for 3 days and the best sleep in a long time were commonly noted. The mattresses were generally praised for being supportive and of decent quality.
However, some guests pointed out issues including single beds instead of double beds and a few beds that squeaked or were heavily used. Additionally, the pillows were frequently mentioned as a downside with many describing them as thin, unsuitable or even unusable.
There were also mentions of some beds being old or the beds not made up properly, which detracted from the overall experience for a few. Despite these assorted concerns, the general consensus leaned towards satisfactory comfort with room for improvement regarding bedding upkeep and pillow quality.
Cleanliness
Hotel Haus am Park receives mixed reviews concerning its cleanliness, reflecting various guest experiences. Many visitors commend the hotel for maintaining clean and well-equipped rooms with several mentioning that the rooms and overall facilities were in good condition, clean and functional. Guests also highlighted that the hotel lobby and a majority of the rooms were very clean and well-maintained, noting the sufficient hygienic cleaning of the area.
However, there are recurring criticisms pointing to areas for improvement. Some guests found the bathrooms and terraces less satisfactory, mentioning issues like an unclean terrace with weeds, hair in showers and dirty bathroom conditions. There were also specific complaints about superficial cleaning routines, where despite rooms being cleaned almost daily, cups were left uncleaned and the bathroom lighting remained defective.
A few reviews brought attention to significant cleanliness lapses, including dust on surfaces, stained carpets and even previous guests' belongings left behind. Moreover, the shower areas often had issues, such as calcified enclosures and clogged drains, impacting the overall guest experience.
The hotel's cleaning schedule also appears to be a point of contention with cleaners arriving only every two days, which some guests found inadequate. Although many guests found the hotel clean and well-maintained, others felt that consistent and thorough cleaning was lacking, suggesting there's room for improvement in maintaining the expected standards of cleanliness.
Staff
The staff at Hotel Haus am Park consistently receive high praise for their friendliness and helpfulness. Guests frequently highlight the warm welcome they receive, noting the courteous and approachable nature of the team. The reception is often described as very good with many guests singling out the professional and accommodating service provided by the front desk and specific receptionists.
Moreover, staff members are recognized for their politeness and dedication, always ready to assist with inquiries or provide local knowledge. The service throughout the hotel, including during breakfast, is generally applauded with remarks on the attentive and professional demeanor of the employees.
However, there are occasional criticisms regarding the staffing levels, particularly during breakfast and some noted instances of unwelcoming or indifferent behavior at reception. Despite these outliers, the general consensus remains overwhelmingly positive—highlighting a well-run establishment with personnel who go the extra mile to ensure a comfortable and pleasant stay for their guests.
Wi-Fi
Hotel Haus am Park offers a mixed experience when it comes to Wi-Fi connectivity. Some guests have reported a very good and solid Wi-Fi connection in certain areas with good coverage. However, other reviews indicate that the Wi-Fi reception can be inconsistent with frequent cutouts and weak signals in some rooms. Unfortunately, there are also mentions of Wi-Fi being unavailable or non-existent for certain guests. Additionally, the hotel does not provide Wi-Fi connection information on room cards and some reviews highlight the lack of free internet provision. Overall, while some guests were satisfied with the Wi-Fi, others experienced significant issues, suggesting room for improvement in this aspect.
Parking
Hotel Haus am Park offers convenient on-site parking options for guests, though many reviews highlight that the parking comes with a fee. Most commonly, the parking fee is around 7 euros per day, which several guests found to be on the expensive side. Despite the cost, the parking facilities are generally well-regarded with many noting that there are ample spaces available and that the parking area is secure and directly adjacent to the hotel. Some guests appreciated that free parking spaces are also available, though these might be limited. Overall, while the cost of parking is a point of contention, the availability and convenience of the parking facilities receive positive remarks.
3 Star
Hotel Haus am Park is considered by some guests as a decent three-star hotel with good value for money. While several reviewers noted that it lives up to the three-star rating, there are mixed opinions regarding its facilities and services. Some guests mentioned that the amenities and breakfast selection could be more extensive to truly meet the three-star expectations. A few comments suggested that the price-performance ratio was not favorable, indicating it might not be suitable for a longer vacation. Overall, while the hotel offers basic three-star services, there is room for improvement to meet the standards consistently associated with this rating.
Dog Friendly
Hotel Haus am Park is highly regarded for its dog-friendly atmosphere, making it an ideal choice for travelers with canine companions. Guests appreciate the thoughtfulness and special consideration given to dogs throughout their stay. The welcoming environment ensures that pets feel at home, enhancing the overall travel experience for their owners.
However, it's important to note that there are additional fees for bringing dogs with costs typically around €7.50 per night and sometimes higher, up to €15 per day. While these fees are a concern for some, the hotel's accommodating stance towards pets makes it a favored option for dog owners seeking a comfortable stay.
No, Hotel Haus am Park doesn't have any pool.
No, a spa isn't available at Hotel Haus am Park.
Yes, Hotel Haus am Park welcomes dogs.
Yes, parking facilities are available at Hotel Haus am Park.