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Summary of reviewsSchwan und Post Business Quarters in Bad Neustadt receives high marks for its prime location, modern amenities and excellent service. Situated centrally within the charming old town, it offers convenient access to key attractions, the city hall and pedestrian zones, making it an ideal base for city exploration. Guests appreciate the ease of parking nearby and the historical significance of the building, which adds charm to their stay. Quiet rooms, especially those facing the courtyard, ensure a restful sleep, making the hotel a tranquil oasis in the heart of the city.
The breakfast experience is highly praised for its delicious, hearty and varied offerings, served in a bright and welcoming atmosphere. Freshly prepared egg dishes and fresh juices on request are particular highlights. Staff friendliness and attentive service further enhance the dining experience.
Although the dinner service at the hotel’s restaurant has received mixed reviews, some guests found the quality of specific dishes commendable. The restaurant could benefit from a more diverse menu and consistent availability.
The rooms provide a blend of modern style and comfort, featuring spacious layouts, tasteful furnishings and modern amenities. Cleanliness is a strong point with high standards maintained across rooms and common areas. The combination of old-world charm and contemporary design creates a unique and appealing ambiance.
Guest interactions with the staff are generally positive with many describing the team as extremely friendly, helpful and professional. The welcoming atmosphere is a recurring theme, though there were occasional lapses in service availability.
Complimentary amenities such as reliable Wi-Fi and free minibar services enhance the overall guest experience, adding convenience for both business and leisure travelers.
Parking arrangements are decent with various options available, although some guests found the situation tricky due to the central location. Public parking is free at night and the hotel offers secure storage for motorcycles.
The comfort of the beds is frequently highlighted with many guests praising the quality of the mattresses and suitability for those with back problems, although some found the pillows lacking.
Overall, Schwan und Post Business Quarters impresses with its central location, comfortable rooms, exceptional breakfast and friendly staff, making it a highly recommended choice for travelers seeking both leisure and business accommodations. Show more
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Hotel with Free Wi-Fi
This hotel provides free Wi-Fi, making it ideal for business and leisure travelers. It is well-equipped to cater to guests who need reliable internet connectivity.
Luxury Hotel
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Guest Reviews
8.4
Very Good
Location
Schwan und Post Business Quarters in Bad Neustadt boasts a prime location that consistently impresses guests. The hotel is centrally located, nestled within the charming old town and close to key attractions, making it a perfect starting point for exploring the city. The proximity to the city hall is particularly noted as convenient for event attendees. Guests appreciate the ease of parking directly at the hotel, adding to its overall convenience.
The hotel’s central position offers a tranquil experience while being just steps away from the bustling pedestrian zones and shopping streets. Visitors highlight the historical significance of the building, adding a touch of charm to their stay. The quiet rooms, especially those facing the courtyard, ensure a restful night's sleep even in the heart of the city.
Complementing the ideal location, the well-cared-for breakfast and friendly atmosphere enhance the guest experience. Schwan und Post Business Quarters is deemed an excellent base for city strolls and excursions along the Saale River, offering both comfort and accessibility for various activities. With everything within walking distance, the hotel's location is frequently praised as perfect for those who prefer to explore without the need for a car.
Breakfast
The breakfast experience at Schwan und Post Business Quarters consistently receives high praise from guests. Many highlight the very nice and modernly designed breakfast room, which provides a beautiful, bright and welcoming atmosphere to start the day. The breakfast itself is frequently described as delicious, hearty and varied, catering to diverse tastes with its rich selection. Guests appreciate the wide range of options available, including freshly prepared egg dishes and freshly squeezed juice upon request. The breakfast buffet is often noted for being plentiful and constantly refilled, ensuring that all items remain available throughout the service. Some guests also commend the service and friendliness of the staff, contributing to a pleasant dining experience. While a small number of reviews mention areas for improvement or minor inconveniences, the overall consensus is that the breakfast at this hotel is excellent, leaving little to be desired.
Dinner
Guest reviews of 'Schwan und Post Business Quarters' suggest mixed experiences with the dinner service at the hotel’s restaurant. Several guests found the food options limited and the menu lacking diversity, noting the absence of beef and a generally modest selection of dishes. Some diners mentioned that while the dinner prices were acceptable, the taste left much to be desired with some describing it as bland and disappointing.
The restaurant’s availability also seemed to be an issue, as it was frequently closed in the evening, sometimes without prior notice. This left some guests frustrated, especially when finding out about private events that precluded their access to dinner services. Additionally, slow service compounded the dissatisfaction for some patrons.
On a brighter note, a few guests did appreciate the quality of some dishes, particularly recommending the cheese variation and found the overall offering to be very good. Nonetheless, the restaurant experience appears to have room for improvement in terms of both menu variety and operational consistency.
Rooms
Nestled in a charming location, Schwan und Post Business Quarters impresses with its modern, beautifully renovated rooms that exude a sense of style and comfort. The hotel features large, spacious rooms and bathrooms, boasting modern amenities and tasteful furnishings that cater to discerning travelers. Guests frequently highlight the cleanliness and high-quality execution of the rooms, noting their modern bathrooms and comfortable beds. The blend of old-world charm and contemporary design creates a unique ambiance, particularly appreciated in the rooms located in the new extension.
Despite some minor inconveniences like limited air exchange and occasional issues with temperature control, the hotel's large, well-equipped rooms generally meet high standards of comfort and functionality. Visitors appreciate the generous space and the thoughtful amenities provided, although there have been instances of rooms not being perfectly prepared. The soundproof windows contribute to a peaceful stay, though rooms facing the pedestrian zone can be noisy.
The hotel's beautifully decorated and spacious breakfast area complements the well-appointed rooms, enhancing the overall experience. While there are mentions of strange paths due to ongoing construction, the overall impression remains positive with a focus on stylish furnishings and modern conveniences. The mix of old and new, coupled with clean, spacious and tastefully decorated rooms, makes Schwan und Post Business Quarters an appealing choice for business and leisure travelers alike.
Beds
The beds at Schwan und Post Business Quarters receive high praise for their comfort, particularly highlighting the box spring and the luxurious bedding. Guests frequently describe the beds as very comfortable, making a note of their suitability for those with back problems. The mattresses are often mentioned as being outstanding and very good, contributing to a restful night's sleep. While the overall comfort of the beds is appreciated, some guests note that the pillows could be improved with a few finding them synthetic and less comfortable. In addition to the comfort, the rooms are spacious, clean and well-thought-out, adding to the experience. Despite the occasional need for a fan due to room temperature, the overall feedback on the beds and room facilities is highly positive.
Cleanliness
Schwan und Post Business Quarters has garnered positive feedback in terms of cleanliness from its guests. Visitors frequently highlight the overall high standard of cleanliness, noting clean rooms and common areas such as the wellness area and suites. Many guests describe the hotel as excellently clean, well-maintained and modern with everything appearing freshly renovated. The spacious rooms are often praised for being both neat and beautifully equipped. Most reviews emphasize the cleanliness and comfort of the accommodations, although one review did mention room cleaning issues. Overall, the hotel is widely regarded as a neat and well-kept establishment.
Staff
Schwan und Post Business Quarters boasts a generally positive atmosphere with praise heavily directed towards the hotel staff. Guests have consistently found the staff to be extremely friendly, helpful, accommodating and attentive. The reception staff, in particular, received commendations for their courteous and professional behavior with many guests noting warm and friendly greetings upon arrival. Despite this, some issues were reported, such as the reception being unoccupied at times and challenges with staff availability, especially during breakfast service.
Guests appreciate the hardworking nature of the staff and the good quality of room service. Descriptions of "kind," "super friendly," and "pleasant" are frequently used, emphasizing the friendly environment fostered by the employees. However, there is room for improvement in service consistency, especially regarding better accessibility and communication from the staff.
Overall, while the hotel enjoys a positive reputation for its modern amenities and the exceptionally friendly and helpful nature of its staff, addressing the highlighted lapses in service could further enhance the guest experience.
Wi-Fi
Guests of 'Schwan und Post Business Quarters' generally found the Wi-Fi to be reliable and efficient with several reviews specifically noting that the Wi-Fi worked fine. Complimentary Wi-Fi is an appreciated amenity, adding to the convenience for business travelers. In addition to the Wi-Fi, the hotel offers free minibar service, including complimentary coffee, tea, juice and soft drinks available without restrictions, which enhances the overall guest experience. However, there was at least one instance where both the television and the internet did not work, indicating occasional issues with the connectivity or equipment. Overall, the provision of free Wi-Fi and additional refreshments contributes positively to the stay.
Parking
'Schwan und Post Business Quarters' offers a variety of parking options, although some guests have found them somewhat challenging. The hotel provides car and motorcycle parking with fees generally around 10 to 14 euros and there are spaces available directly at the hotel within the old town walls. While there are sufficient parking spaces for vehicles and options for storing bicycles inside, the limited and sometimes tricky parking situation has been noted by several guests, especially due to the central location of the hotel. Despite these constraints, some reviewers had no problems securing a parking spot and appreciated the hotel's reserved and flexible parking arrangements, though it's advisable to book ahead due to the limited capacity. Public parking is free at night, offering an additional option. For those with motorcycles, the hotel ensures a safe storage choice. Ensure to clarify parking details with the hotel to avoid surprises given the extra charges and limited space.
No, Schwan und Post Business Quarters doesn't have any pool.
No, a spa isn't available at Schwan und Post Business Quarters.
Yes, Schwan und Post Business Quarters welcomes dogs.
Yes, parking facilities are available at Schwan und Post Business Quarters.
No, Schwan und Post Business Quarters doesn't have a gym.