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Summary of reviewsIbis Schiphol Amsterdam Airport is highly regarded for its prime location near Schiphol Airport, offering a convenient and efficient shuttle service for guests with early flights or layovers. The hotel's proximity to Amsterdam's city center via accessible bus routes further enhances its appeal, making it a practical base for both short and transit stays. Guests find the rooms to be clean, comfortable and equipped with modern amenities, although some note a lack of additional features such as air conditioning or kettles.
The breakfast service at the hotel starts early, which is beneficial for those with early departures. Guests generally enjoy the variety and freshness of the options available, though a few feel there is room for improvement in terms of diversity and supply consistency. The dining experience is mixed with the bar receiving praise for its ambiance and extended hours, while the food quality at the American diner is appreciated. However, high prices and limited late-night options detract from the overall dining satisfaction.
Staff at the hotel are frequently commended for their friendliness and helpfulness, contributing positively to guest experiences. Efficient and professional, the staff ensure a welcoming environment, although there are occasional mentions of understaffing and long wait times at check-in. The gym, while small, is equipped sufficiently for a quick workout, making it a valued amenity among guests.
In terms of cleanliness, the hotel is generally well-maintained with clean rooms and bathrooms. However, some guests encounter inconsistent standards, particularly in common areas and hallways. The WiFi service receives mixed reviews with some guests finding it fast and reliable, while others experience connectivity issues.
Parking, though ample, is not included in the room price and costs 19 euros per day, which some guests find reasonable compared to other options in Amsterdam, but still an additional expense. The hotel caters well to families, offering family-friendly rooms and thoughtful touches like teddy bears for children. However, room sizes can be cramped for larger families and noise levels can be a concern.
Overall, Ibis Schiphol Amsterdam Airport provides a strategically located, comfortable and convenient stay for transit passengers and short-term visitors with notable strengths in location, shuttle service and staff hospitality. Show more
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Categories
Family Friendly Hotel
While specific family amenities are not detailed in the provided data, Ibis hotels generally offer practical and comfortable accommodations suitable for families on a budget.
Business Hotel
This hotel provides basic accommodations and essential services suitable for business travelers on a budget. It offers limited business-specific amenities.
Hotel with Parking
Features paid private parking and offers Park, Sleep and Fly packages. A free airport shuttle service is also available.
Accessible Hotel
This hotel features wheelchair access throughout its grounds and has increased accessibility, with the entire unit located on the ground floor. It is accessible by elevator and offers an accessible airport shuttle service.
3-Star Hotel
Perfectly suited for short stays, especially for a one-night layover, this hotel's location is convenient, offering a reliable shuttle service to and from the terminal. It offers clean and basic accommodations that meet the expectations of a three-star rating.
Dog Friendly Hotel
Hotel with Gym
Room Types
Double RoomThis lightly-decorated modern room includes wooden floors, flat-screen TV and box-spring beds.
Twin RoomThis lightly-decorated modern room includes wooden floors, flat-screen TV and box-spring beds.
Quadruple RoomThis quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 3 beds.
Superior Room with twin bed and 1 Sofa BedThis triple room has soundproofing and satellite TV. It offers 3 single beds.
Superior Double RoomThis Superior Double Room is furnished with premium materials and features a large double Sweet Bed by ibis. The room has heating, free access to the Sweet Lounge by ibis and a private bathroom. Extras include air conditioning, a USB charging hub, flat-screen TV and free WiFi.
Superior Room with Double Bed and SofaThis Superior Room has 1 large double Sweet Bed by ibis and a sofabed. The modern room is furnished with premium materials and it has a private bathroom. Extras include air conditioning, heating, free access to the Sweet Lounge by ibis, free premium WiFi, a USB charging hub and a flat screen TV.
Superior Twin RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 2 beds.
Guest Reviews
7.4
Good
Location
Nestled conveniently near Schiphol Airport, Ibis Schiphol Amsterdam Airport consistently impresses guests with its prime location and reliable amenities. The hotel is just a short shuttle ride away from the airport, making it an ideal choice for travelers with early flights or layovers. The frequent and punctual shuttle service, running approximately every 10-15 minutes, is praised by many for its efficiency and convenience.
Aside from its proximity to the airport, the hotel's location also offers easy access to Amsterdam's city center via nearby bus services. These connections make it a practical base for both overnight stays and brief stops while transiting through the Netherlands. The hotel manages to strike a balance between providing close access to the airport while maintaining quiet and comfortable rooms.
Guests often highlight the hotel's convenience, particularly noting its usefulness for those arriving late or departing early. It is well connected to main roads, enhancing accessibility for vehicle travelers. In summary, Ibis Schiphol Amsterdam Airport delivers a blend of strategic location, seamless airport transport and ease of access to both the airport and city, making it a favored choice for many travelers.
Breakfast
The breakfast experience at Ibis Schiphol Amsterdam Airport generally meets the expectations of most guests, offering a big breakfast buffet that starts as early as 4 am, which is highly convenient for those with early flights. Many reviewers appreciated the freshness and decent variety of the meal options with special mentions of the delicious variety of food and the overall quality. The breakfast is often described as being great, wonderful and excellent with a nice atmosphere in the restaurant.
Several guests found the breakfast to be of good value for the money, noting it was nice to have breakfast included and appreciated the convenience of the hotel’s free shuttle service to and from the airport. However, a number of reviewers had mixed feelings about the variety and quality with some citing that it could be more diverse and improved, especially for vegetarians.
Some guests experienced issues with the breakfast being poorly supplied with items frequently running out and some food being cold or of bland quality. There were also comments about the breakfast being expensive for what was offered, leading to disappointing experiences for some.
In summary, while many guests enjoyed a convenient and satisfactory breakfast experience with a good selection of fresh and tasty options, a notable number felt there was room for improvement in terms of variety, supply and value for money.
Dinner
The dining experience at Ibis Schiphol Amsterdam Airport has garnered mixed reactions from guests. On the positive side, the hotel's bar is frequently complimented for its pleasant ambiance and extended operational hours, providing a nice spot to unwind. The convenience of a self-scanning snack bar for quick grabs and a well-stocked souvenir shop for last-minute purchases are also appreciated. Some visitors have praised the friendly staff and the good food at the American diner, noting its nostalgic decor and excellent offerings.
However, many reviews highlighted considerable areas for improvement. Guests repeatedly mentioned the high prices across the dining options, feeling that the food quality did not justify the cost. The dinner buffet, often cited as bland and inedible, was particularly criticized for being overpriced. The limited variety and subpar quality were recurring complaints with many considering the offerings as barely mediocre and not fresh.
In addition to quality concerns, the operational hours and availability of dining options were also problematic. Several reviews noted that restaurants were either closed early, unavailable or limited to expensive buffet options. Late-night food availability was minimal, often leaving guests with few choices or resorting to off-site options like McDonald's.
Overall, while the bar and some dining experiences at Ibis Schiphol Amsterdam Airport were satisfactory for some visitors, many others found the options overpriced, limited and not meeting their expectations in terms of quality.
Rooms
Rooms at Ibis Schiphol Amsterdam Airport generally provide a basic yet functional experience for travelers. Despite their compact size, many guests found the rooms to be clean, comfortable and adequately equipped for an overnight stay. The decor is modern and soundproofing ensures a quiet environment, making it suitable for resting before or after a flight. Additionally, the rooms are well-maintained with comfortable beds and clean linens.
However, several reviews highlighted issues such as the lack of air conditioning and basic amenities like kettles or fridges. Some rooms also appeared worn out or outdated and there were occasional maintenance issues like faulty sinks and insufficient cleaning. Space can be extremely limited, especially for families or groups of three and the bathrooms are particularly small.
Despite these drawbacks, the hotel is praised for its proximity to Schiphol Airport and the convenience it offers for transit passengers. The hotel provides all the necessary basics, including good shower facilities and comfortable beds and while the rooms may not be luxurious or spacious, they meet the essential needs of travelers looking for a quick, practical stay.
Beds
The beds at Ibis Schiphol Amsterdam Airport receive mixed reviews from guests with many highlighting their comfort while some express dissatisfaction. A significant number of guests found the beds to be very comfortable, using terms such as "comfy," "really comfortable," and "wonderfully comfortable" to describe their experience. The positive remarks often mention comfortable mattresses and beds that provided a good night's sleep. Guests particularly appreciate the beds in family rooms, which were often described as very comfortable.
However, not all feedback is glowing. Some guests experienced discomfort, citing issues like sagging mattresses, beds that were too hard or mattresses that were old and thin. A few mentioned specific problems such as beds that bent in the middle, sinking significantly or even an additional bed resembling a camp bed. Cleanliness issues and untidy beds also emerged in some reviews, detracting from the overall comfort.
In summary, while many guests found the beds at Ibis Schiphol Amsterdam Airport to be comfortable and conducive to a good night's sleep, there are notable exceptions where bed quality and comfort could use improvement.
Cleanliness
Many guests found 'Ibis Schiphol Amsterdam Airport' to be clean and convenient with clean and tidy rooms being frequently mentioned. Specific mentions of clean bathrooms, crisp clean sheets and daily room cleaning were noted. The hotel itself was described as very clean with modern rooms and a generally quiet atmosphere.
However, there were several instances where cleanliness did not meet expectations. Numerous reviews pointed out issues such as mold in the shower, dirty floors, dusty rooms, stained carpets in hallways and bad odors in some rooms. The hotel corridors and common areas also seemed to need more thorough cleaning with frequent remarks on dirty towels, carpets and neglected areas.
Overall, while many guests appreciate the clean and functional rooms, there is a notable inconsistency in the hotel's cleanliness standards, particularly in the hallways and some public spaces.
Staff
The staff at Ibis Schiphol Amsterdam Airport receive generally high praise for their friendliness and helpfulness, playing an essential role in the positive guest experience. Reviewers frequently highlight their interactions with the courteous and welcoming personnel, noting that they are always ready to assist with a smile. Front desk staff and receptionists get special mentions for their professionalism, efficiency and cheerful demeanor.
Despite sporadic negative comments about rude or dismissive behavior from certain staff members, overall interactions are positive with many guests feeling well-supported and respected. This supportive attitude extends to various services with prompt problem-solving and personalized attention being common themes. The staff are also appreciated for being bilingual, which adds to the convenience for international tourists.
However, there are mentions of long wait times at check-in and instances where overworked employees seemed a bit stressed. Nevertheless, the general impression remains that the staff at the Ibis Schiphol Amsterdam Airport are dedicated and go above and beyond to ensure a pleasant stay for their guests.
Wi-Fi
When staying at Ibis Schiphol Amsterdam Airport, guests can expect a mixed experience with the WiFi service. Positive aspects include frequent mentions of good and fast WiFi, as well as the availability of free internet access throughout the hotel. Some guests noted that the wifi was fine or adequate for their needs and others appreciated the consistent speeds in certain areas.
However, several reviews pointed out significant issues. Some guests experienced no WiFi for extended periods with some noting that it only became available on the last day of their stay. There were complaints about the WiFi not working properly in the rooms, weak signals in certain areas of the hotel and inconsistent service that left guests struggling to connect at times.
Overall, while some guests had a satisfactory experience with the internet service, others found it unreliable and in need of improvement. For those planning a stay, it's important to be aware that the WiFi quality might vary.
Gym
The Ibis Schiphol Amsterdam Airport offers a gym with a variety of fitness equipment, making it a convenient option for guests looking to maintain their workout routine while traveling. The fitness room, though small, is equipped with decent machines and ensures a well-rounded experience for a hotel gym. Guests appreciate the availability of the gym facilities with some highlighting that the size and quality are quite good for a hotel of this nature. While the equipment is considered basic by some, it meets the needs of most guests seeking a quick workout. Despite the gym's compactness, it remains a valued amenity among the many facilities the hotel provides. However, it is worth noting that some guests observed minimal gym services and mentioned a lack of specific facilities like showers for runners. Overall, the gym at Ibis Schiphol Amsterdam Airport receives a positive nod for delivering an adequate fitness option to travelers.
Parking
Parking at the Ibis Schiphol Amsterdam Airport presents a mixed experience for guests. On a positive note, there are plentiful parking spaces and the process is hassle-free, making it easy to park upon arrival. Some guests appreciated the availability of long-stay and ample parking options. The price for parking, at 19 euros per day, is considered reasonable compared to other options in Amsterdam.
However, not everything about the parking situation is lauded. Many guests noted that parking is not free, which came as a surprise to some. Although 19 euros per day is on the lower end for the city, many felt that the cost was still high, describing it as overpriced for an open space. There were also mentions of no free parking options and the need to pay for parking regardless.
Some positive experiences included instances where guests received complimentary parking upon request, highlighting a possible avenue for reducing costs. Yet, the lack of electric car chargers in the hotel parking lot was another downside mentioned by guests.
In summary, while parking at Ibis Schiphol Amsterdam Airport offers convenience and ample space, the associated costs can feel steep and are not included in the room price, which may be an unexpected expense for guests.
Family
The Ibis Schiphol Amsterdam Airport offers a family-friendly atmosphere with several room options designed to accommodate families. Guest reviews highlight that family rooms are available and suitable for quick overnight stays with some noting that the quadruple rooms are spacious enough for a family of four. The hotel provides thoughtful touches such as teddy bears for kids, which adds to its welcoming environment.
However, there are mixed experiences regarding room sizes and noise levels. Some families found the rooms to be on the smaller side, especially when accommodating three or more people and reported that they were somewhat cramped. A few guests had issues with noise and space limitations.
Despite this, the hotel's staff are often described as friendly and welcoming, which adds value to the overall experience. The family-friendly vibe extends to the common areas where young and older guests mix, though this sometimes results in more noise.
There are, however, a few logistical challenges noted by guests, such as waiting times for the shuttle bus and occasional difficulties in accommodating specific family requests. For a brief layover or a quick stay, the hotel generally meets family needs, but might require improvements for extended stays or larger family groups.
3 Star
The Ibis Schiphol Amsterdam Airport is perfectly suited for short stays, especially for a one-night layover. Its location is convenient, being near the airport and offering a reliable shuttle service to and from the terminal. The hotel embodies the standard Ibis experience, offering clean and basic accommodations that meet the expectations of a three-star rating.
Guests appreciate the value for money and services typical of a three-star hotel, noting that the hotel is well-maintained and provides everything necessary for a brief stay. The rooms, although small and very basic, are nonetheless comfortable and adequately equipped for the price paid. The lively atmosphere and basic amenities such as a bar and restaurant add to the experience, ensuring that travelers have what they need without any frills.
While opinions on breakfast are mixed with some guests finding it satisfactory and others perceiving it as lacking variety and overpriced, the overall sentiment is that the hotel delivers exactly what one would expect from a three-star establishment. For those prioritizing practicality and convenience close to the airport, Ibis Schiphol Amsterdam Airport is a great choice. Fine for a night or two, this hotel is a reliable and solid option for travelers seeking value and comfort.
Business
'Ibis Schiphol Amsterdam Airport' caters effectively to business travelers with a variety of amenities designed to support busy professionals. The hotel offers an efficient check-in process, although occasional system issues can cause delays. It provides access to a computer in the lobby, a business center and several meeting rooms, which are well-equipped but vary in size. The accommodations are practical for overnight business stays or long layovers with good connectivity to the airport and a quiet environment conducive for work.
Wi-Fi is available but lacks encryption, which could be a concern for more security-conscious guests. While the pricing on items for sale is not always clear and room supplies are minimal, the overall facilities can adequately meet the needs of business travelers. Convenience is key: the hotel is located just a 10-minute drive from the airport with an easy fee program included.
However, some aspects of customer service have room for improvement, particularly concerning the responsiveness with invoicing and the occasional long waiting times at check-in. Despite these critiques, 'Ibis Schiphol Amsterdam Airport' remains a practical choice for business trips, offering sufficient means for work-related tasks and a range of accommodations suited for business purposes.
Accessible
The Ibis Schiphol Amsterdam Airport receives praise for being an accessible option for travelers, particularly those with disabilities. The hotel is noted for its accessible location and ease of access with a free shuttle bus service that efficiently connects guests to the airport. Reviewers highlight that the hotel has accommodations for differently-abled individuals, including wheelchair accessibility throughout the premises and accessible showers.
Guests appreciate the spacious and comfortable rooms with some specifically pointing out that the accessible rooms are convenient. The ease of transport to and from the airport and downtown is also commended, making it a practical choice for travelers. Additionally, reviewers find the overall location excellent, enhancing the hotel's appeal.
However, some reviews point out limitations, such as the lack of accessible facilities within the hotel, including no wheelchair-friendly rooms or dining area and the absence of disabled parking. While the entry to the hotel is mostly accessible, it is noted to be minimally so with some guests mentioning that the accessibility could be improved. Despite these remarks, the general feedback underscores the hotel's commendable efforts in catering to guests with mobility issues.
Dog Friendly
'Ibis Schiphol Amsterdam Airport' stands out as a pet-friendly hotel, welcoming both cats and dogs in their rooms. Guests appreciate the dog-friendly policies, which are well-communicated and clearly allow pets to stay with their owners. The hotel has specific dog-friendly rooms available, emphasizing its commitment to accommodating furry companions. Service animals are also accepted, enhancing the hotel's inclusivity.
However, there are some inconsistencies and areas for improvement. While some reviews highlight well-conveyed pet policies, others mention confusion and less pleasant experiences regarding the policy enforcement. An incident involving a dog barking early in the morning was noted, suggesting that noise could be an issue.
On the downside, the hotel doesn't provide dog-friendly options for breakfast or dinner, which might inconvenience guests traveling with pets. Despite these few drawbacks, the general sentiment leans positive with many remarking on the hotel's pet-friendliness and the ability to stay comfortably with their pets.
No, Ibis Schiphol Amsterdam Airport doesn't have any pool.
No, a spa isn't available at Ibis Schiphol Amsterdam Airport.