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Summary of reviewsThe Grand Terminus Hotel consistently impresses visitors with its prime, central location, making it a standout choice for convenience and accessibility. Its proximity to the train station and key local attractions such as the main street, cathedral and tourist office adds to its appeal for both sightseeing and ease of travel. Guests appreciate the variety of nearby cafes and amenities, as well as the on-site restaurant and bar which enhance the overall experience.
The dining options at the Grand Terminus Hotel consistently receive high praise. The restaurant is lauded for its delicious and high-quality food with a notable variety of meals praised by guests. The bistro and pub also offer excellent and well-priced meals, making the hotel's dining facilities a standout feature. Guests often comment on the convenience of having such superb food available on-site, advising future visitors to reserve tables due to popularity.
The hotel's rooms are celebrated for their modern, clean and newly renovated interiors. Guests appreciate the spaciousness, stylish decor and comfortable furnishings. High-quality finishes, such as beautiful furnishings, modern bathrooms and convenient amenities like USB ports, enhance the rooms' appeal. Despite occasional mentions of smaller room sizes, the overall feedback is overwhelmingly positive with a balance of traditional charm and contemporary comfort making the accommodations impressive.
Cleanliness is another strong point for the Grand Terminus Hotel with numerous reviews commending the spotless rooms and immaculate ambiance. The modern decor and well-thought-out refurbishments contribute to a pristine and comfortable environment, satisfying guests' expectations for cleanliness and quality.
The staff at the Grand Terminus Hotel receive high marks for their friendly, helpful and welcoming nature. Guests frequently highlight the team’s accommodating attitude and excellent customer service, noting that the staff's cheerful and supportive demeanor contributes significantly to their positive experiences. The exceptional hospitality makes guests feel at home and well cared for during their stay.
While the free wifi receives mixed reviews with some guests experiencing connectivity issues or lack of access, these challenges are noted alongside positive mentions of it working well for others. The hotel may benefit from addressing these inconsistencies to enhance the overall guest experience.
The comfort of the hotel's beds is another highlighted aspect with many guests finding the beds very comfortable. Although there are occasional remarks about the beds being too soft or a bit hard, the majority of feedback is positive, contributing to the overall comfort of the stay. Spacious bathrooms further enhance the guest experience, adding to the pleasant and comfortable accommodations.
In conclusion, the Grand Terminus Hotel excels in offering a prime location, exceptional dining, modern and clean accommodations and outstanding hospitality. Despite some minor issues with wifi, the positive aspects significantly enhance the overall guest experience, making it a highly recommended choice for travelers. Show more
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Small Hotel
This hotel offers a unique blend of old-world charm and modern amenities. The Grand Terminus Bairnsdale has you covered for any occasion.
3-Star Hotel
Located in Bairnsdale, this hotel is within walking distance of attractions like St Mary's Catholic Church and the East Gippsland Art Gallery. It offers comfortable rooms with amenities such as flat-screen TVs and air conditioning, and it has an on-site restaurant specializing in local cuisine.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Room Types
Standard Twin RoomThe twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The twin room is equipped with a flat-screen TV, a wardrobe, parquet floors, as well as heating. The unit offers 2 beds.
Apartment with BalconyThe air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. Boasting a patio, this apartment also offers a washing machine, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
King RoomThe double room provides air conditioning, a washing machine, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
King RoomThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
King Room with BalconyThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, parquet floors, a flat-screen TV and a patio. The unit offers 1 bed.
Queen RoomThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a flat-screen TV, a wardrobe, parquet floors and heating. The unit offers 1 bed.
Family RoomThe family room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 3 beds.
Guest Reviews
Location
The Grand Terminus Hotel boasts a prime, central location that consistently delights visitors. Situated just a short four-minute walk from the train station, it provides easy access for travelers. Its proximity to the main street, iconic cathedral and tourist office adds to its appeal, making it ideal for both sightseeing and convenience. Guests appreciate the ease of moving to popular destinations like Buchan Caves and Lakes Entrance from here. With a variety of quality cafes and essential amenities nearby, the hotel successfully combines traditional charm with modern accessibility. The presence of an on-site restaurant and bar further enhances its desirability, while on-street parking is readily available. Whether staying for leisure or a quick stopover, the Grand Terminus Hotel’s central location stands out as a significant advantage.
Dinner
The Grand Terminus Hotel in Bairnsdale offers an exceptional dining experience that is consistently praised by its guests. The restaurant's food is frequently described as delicious, fantastic and of great quality. Many guests remarked on having memorable dinners, often highlighting the variety and excellence of the meals. The bistro and pub downstairs also receive high marks with comments noting that the pub meals are both awesome and well-priced.
The convenience of having such a quality dining option on the hotel premises is a recurring theme, as it allows guests easy access to noteworthy food without the need to venture out. The hotel's bistro, in particular, is mentioned multiple times for its superb offerings.
Moreover, it is advisable to reserve a table upon arrival due to the restaurant’s popularity. Overall, the Grand Terminus Hotel's dining options, whether in the bistro, pub or main restaurant, come highly recommended and contribute significantly to a positive stay.
Rooms
The rooms at the Grand Terminus Hotel have received a great deal of praise from guests, highlighting their modern, clean and newly renovated interiors. Many reviews mention the spaciousness and elegant decor of the rooms with specific appreciation for the beautiful furnishings and high-quality finishes. The rooms are described as comfortable and well-equipped, some even featuring a washing machine and dryer for added convenience.
Guests particularly enjoyed the bright and stylish design with some rooms offering marvellous balconies and generous-sized bathrooms. Despite a few mentions of smaller room sizes, these were still noted to be comfortable and impeccably clean. The blend of traditional charm and modern amenities left a lasting impression on visitors.
The hotel’s well-thought-out refurbishment has resulted in rooms that are both functional and aesthetically pleasing with modern bathrooms and simple kitchen facilities. The incorporation of USB ports and good fixtures and fittings further add to the convenience.
Overall, the Grand Terminus Hotel provides excellent accommodations with a balance of historical charm and contemporary comfort, making it an impressive choice for travelers seeking both style and substance in their stay.
Beds
Guests of the Grand Terminus Hotel have generally found the beds to be of high quality, consistently mentioning their comfort. Phrases such as comfy bed, the bed was very comfortable and the beds were really comfy frequently appear in the reviews, highlighting a positive consensus on the quality of the bedding. There are occasional mentions of beds being too soft or a bit hard, but these instances are outweighed by the numerous comments praising the beds' comfort. Additionally, rooms are noted to be comfortable overall, adding to the pleasant experience for guests. The reviews also hint at spacious bathrooms, further enhancing the stay for those visiting the hotel.
Cleanliness
Grand Terminus Hotel distinguishes itself with exceptional cleanliness, as echoed in numerous guest reviews. Travelers consistently praise the spotlessly clean rooms and the modern, immaculate ambiance of the hotel. The accommodations are described as clean and spacious with many guests noting the newly renovated, modern decor. The rooms are not only clean but also well-equipped with good fixtures and fittings, including USB ports in power outlets, which add a touch of convenience. Overall, the hotel maintains the highest level of cleanliness, leaving guests highly satisfied with the pristine environment and comfortable, quality facilities.
Staff
The Grand Terminus Hotel garners high praise for its exceptional staff, consistently described as friendly, helpful and welcoming. Guests regularly highlight the team for their lovely, accommodating nature, making visitors feel truly at home during their stay. The staff's fantastic attitudes and excellent customer service are frequently noted with many reviewers specifically mentioning how helpful and supportive they were. It's clear that the team at Grand Terminus enjoys their work, contributing significantly to the overall positive experience for guests. From assisting with bags to offering a warm greeting, the staff's consistent friendliness and approachability make them a standout feature of the hotel.
Wi-Fi
The Grand Terminus Hotel offers a generally positive experience when it comes to wifi connectivity with some guests noting that it worked well. However, several visitors have reported issues such as intermittent connectivity, lack of access and instances where the wifi was not operational during their entire stay. Some guests mentioned not receiving information or access to the wifi, which contributed to their dissatisfaction. While the wifi wasn't super strong at times, it's clear that there are consistent challenges that need addressing to improve the overall guest experience.
No, Grand Terminus Hotel doesn't have any pool.
No, a spa isn't available at Grand Terminus Hotel.
No, Grand Terminus Hotel doesn't allow dogs.
No, parking facilities aren't available at Grand Terminus Hotel.