Austin Hotel Baku
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Summary of reviewsLocated centrally in Baku, along the lively Nizami Street, Austin Hotel Baku stands out for its exceptional position that allows easy access to major attractions, shopping areas, and dining establishments. Guests consistently praise the hotel's location as a top choice for exploring the city and enjoying scenic views from the room balconies. While some aspects, like breakfast variety and room furnishings, might not meet all expectations, the hotel's prime location compensates admirably.
Guests find the breakfast satisfactory with unlimited buffet options. However, there is feedback about limited choices, a suggestion for improvement in diversity, and occasional concerns regarding cleanliness and presentation. The breakfast service is appreciated by some, yet many guests express the need for enhancements to meet broader standards of quality and variety.
The room accommodations receive mixed feedback, with many guests appreciating spacious, clean rooms and delightful views from balconies. However, dated furniture, maintenance issues, and the absence of an elevator are noted drawbacks. Despite these shortcomings, amenities like electric kettles and modern design elements offer functionality and convenience.
Cleanliness is generally well-regarded, with positive feedback on the hotel’s tidy environment and good standards. Despite occasional remarks on minor cleanliness issues, such as under-bed areas and towel quality, the hotel maintains a clean and cozy ambiance that meets the expectations of many visitors.
The hotel staff adds further value by being friendly, attentive, and eager to assist guests, contributing significantly to a positive impression. Names like Alvin, Ms. Nigar, Mr. Abdullah, Rustam, and Mr. Elvin are fondly mentioned, indicating personalized service and genuine hospitality that enhance the stay experience, making it a preferred choice for many travelers seeking attentive service.
Despite mixed reviews regarding bed comfort, which describe issues like hard mattresses and dated linens, overall, the hotel stands as a good option for those valuing a central location, clean environment, and attentive service in Baku.
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Guests find the breakfast satisfactory with unlimited buffet options. However, there is feedback about limited choices, a suggestion for improvement in diversity, and occasional concerns regarding cleanliness and presentation. The breakfast service is appreciated by some, yet many guests express the need for enhancements to meet broader standards of quality and variety.
The room accommodations receive mixed feedback, with many guests appreciating spacious, clean rooms and delightful views from balconies. However, dated furniture, maintenance issues, and the absence of an elevator are noted drawbacks. Despite these shortcomings, amenities like electric kettles and modern design elements offer functionality and convenience.
Cleanliness is generally well-regarded, with positive feedback on the hotel’s tidy environment and good standards. Despite occasional remarks on minor cleanliness issues, such as under-bed areas and towel quality, the hotel maintains a clean and cozy ambiance that meets the expectations of many visitors.
The hotel staff adds further value by being friendly, attentive, and eager to assist guests, contributing significantly to a positive impression. Names like Alvin, Ms. Nigar, Mr. Abdullah, Rustam, and Mr. Elvin are fondly mentioned, indicating personalized service and genuine hospitality that enhance the stay experience, making it a preferred choice for many travelers seeking attentive service.
Despite mixed reviews regarding bed comfort, which describe issues like hard mattresses and dated linens, overall, the hotel stands as a good option for those valuing a central location, clean environment, and attentive service in Baku.
3-Star Hotel
Located on Nizami Street, this hotel offers a prime location for exploring Baku. It provides comfortable accommodations and good service.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
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Hotel with Indoor Pool
Guest Reviews
Nestled in the heart of Baku, Austin Hotel enjoys an enviable location that consistently receives high praise from its guests. Situated along the bustling Nizami Street, it offers easy access to essential amenities, shopping areas, and a plethora of restaurants and cafés. Its central position makes it incredibly convenient for visitors to explore all the major attractions, while also providing a scenic view from the room balconies.
Guests highlight the hotel's superb placement in the promenade area and its proximity to the waterfront, making it an excellent base for exploring the city's vibrant life. The beautiful location, noted for its stunning appearance and wonderful views, provides a perfect backdrop for both leisure and exploration. This prime spot, located at the intersection of pedestrian streets, ensures that travelers are always close to the action in Baku.
The convenience of moving around the city from this central hub is a recurring theme in guest feedback. While some aspects of the hotel, such as breakfast variety and cleanliness, might fall short of expectations, the location itself offers a delightful and scenic experience that more than compensates, making the Austin Hotel a favored choice for those visiting Baku.
Austin Hotel Baku's breakfast offerings present a range of experiences for guests, with feedback highlighting both positive and less favorable aspects. Many guests find the breakfast to be satisfactory, with comments noting that it's good, decent, or even very good. The hotel provides buffet options, and there is unlimited food available, which some guests appreciate. However, others mention an excellent location in Baku, complementing the breakfast experience.
Despite these positive points, there are recurring notes of limited choices and a lack of diversity in the breakfast menu. Several reviews describe the breakfast as basic, average, or below expectations compared to other international standards, such as a Spanish four-star hotel. Guests mention issues with temperature and presentation, with one noting cold food and an atmosphere that could benefit from better air conditioning.
While some guests find the scrambled eggs surprising, others remark on a monotonous selection that lacks culinary intrigue. The breakfast might benefit from improvement in quality and variety, as several guests feel the offerings are not up to par. There are even reports of cleanliness issues, including flies, suggesting room for enhancement to meet wider expectations. Overall, Austin Hotel Baku's breakfast meets the needs of some guests, but there is consistent feedback that it could be improved to enhance the dining experience.
Austin Hotel Baku offers a mixed experience for guests, especially when it comes to the room accommodations. The rooms are generally praised for being spacious, clean, and well-maintained, with some featuring delightful extras like balconies and modern design elements. Guests appreciate the incredible views from certain rooms, such as the great view from room 307, adding a touch of splendor to their stay. The hotel's comfortable rooms are well-located and reasonably priced, ensuring good value for travelers.
Despite the overall positive feedback, there are several drawbacks that have been noted. Some guests mention the dated furniture, worn-out beds, and dull lighting as areas for improvement. Issues like rusty shower shelves and occasional issues with housekeeping were also highlighted. A significant inconvenience is the lack of an elevator, which can be problematic for some guests. Although the room designs are functional, and amenities like electric kettles and heated bathroom floors add convenience, these aspects are overshadowed by inconsistencies in service and maintenance.
Austin Hotel Baku receives mixed reviews regarding its beds, with many guests highlighting discomfort as a key issue. The beds are frequently described as uncomfortable due to being thin, hard, and equipped with old mattresses where springs can be felt. Several reviews also mention that the beds creak and are generally reminiscent of being outdated and not well-maintained. Additionally, there are comments about the bed linens and towels not being changed often, further impacting guest comfort. Despite the presence of a few positive remarks about comfort, the general consensus suggests that improvements in bed quality could greatly enhance the guest experience at the hotel.
Austin Hotel Baku boasts a primarily positive reputation for cleanliness, offering a neat and quiet environment that many guests find appealing. The facilities and rooms are often highlighted as clean, spacious, and airy, providing a comfortable stay. Visitors appreciate the hotel's good cleanliness standards and find the location coupled with its cleanliness to be satisfactory.
However, some areas could see improvement, with occasional remarks about inattentive cleaning staff, stains on carpets, and a lack of thoroughness in cleaning certain areas like under the beds. Additionally, there are instances of questionable towel cleanliness and the absence of an elevator affecting overall impressions. Despite these concerns, many reviews emphasize the clean and cozy ambiance of the rooms, suggesting that Austin Hotel Baku remains a favorable choice for many travelers prioritizing cleanliness and comfort.
Austin Hotel Baku has gained a favorable reputation among its guests, primarily due to the warm and helpful demeanor of its staff. Visitors frequently highlight the team's friendliness and attentiveness, underscoring their commitment to ensuring a pleasant stay. Many guests recall the staff being kind, polite, and willing to assist with any needs, often going the extra mile to solve issues or enhance the guest experience. Names like Alvin, Ms. Nigar, Mr. Abdullah, Rustam, and Mr. Elvin are mentioned fondly, illustrating personalized interactions and genuine hospitality. Furthermore, the reception staff is noted for being welcoming and supportive, contributing significantly to a positive atmosphere at the hotel. Despite occasional mentions of less welcoming encounters, the overarching sentiment suggests that the staff's helpfulness and cheery disposition make this hotel a favorable choice for travelers seeking comfort and attentive service in Baku.
Location Show Map
Location
Guests highlight the hotel's superb placement in the promenade area and its proximity to the waterfront, making it an excellent base for exploring the city's vibrant life. The beautiful location, noted for its stunning appearance and wonderful views, provides a perfect backdrop for both leisure and exploration. This prime spot, located at the intersection of pedestrian streets, ensures that travelers are always close to the action in Baku.
The convenience of moving around the city from this central hub is a recurring theme in guest feedback. While some aspects of the hotel, such as breakfast variety and cleanliness, might fall short of expectations, the location itself offers a delightful and scenic experience that more than compensates, making the Austin Hotel a favored choice for those visiting Baku.
Breakfast
Despite these positive points, there are recurring notes of limited choices and a lack of diversity in the breakfast menu. Several reviews describe the breakfast as basic, average, or below expectations compared to other international standards, such as a Spanish four-star hotel. Guests mention issues with temperature and presentation, with one noting cold food and an atmosphere that could benefit from better air conditioning.
While some guests find the scrambled eggs surprising, others remark on a monotonous selection that lacks culinary intrigue. The breakfast might benefit from improvement in quality and variety, as several guests feel the offerings are not up to par. There are even reports of cleanliness issues, including flies, suggesting room for enhancement to meet wider expectations. Overall, Austin Hotel Baku's breakfast meets the needs of some guests, but there is consistent feedback that it could be improved to enhance the dining experience.
Rooms
Despite the overall positive feedback, there are several drawbacks that have been noted. Some guests mention the dated furniture, worn-out beds, and dull lighting as areas for improvement. Issues like rusty shower shelves and occasional issues with housekeeping were also highlighted. A significant inconvenience is the lack of an elevator, which can be problematic for some guests. Although the room designs are functional, and amenities like electric kettles and heated bathroom floors add convenience, these aspects are overshadowed by inconsistencies in service and maintenance.
Beds
Cleanliness
However, some areas could see improvement, with occasional remarks about inattentive cleaning staff, stains on carpets, and a lack of thoroughness in cleaning certain areas like under the beds. Additionally, there are instances of questionable towel cleanliness and the absence of an elevator affecting overall impressions. Despite these concerns, many reviews emphasize the clean and cozy ambiance of the rooms, suggesting that Austin Hotel Baku remains a favorable choice for many travelers prioritizing cleanliness and comfort.
Staff
Yes, Austin Hotel Baku has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Austin Hotel Baku.
No, Austin Hotel Baku doesn't allow dogs.
No, parking facilities aren't available at Austin Hotel Baku.
Yes, Austin Hotel Baku has a gym.
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