Baku, 46 Feyzulla Qasımzadə Bina 4640.395703,49.83817(Show on Map)
8.1
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Kristal Inn Hotel in Baku is praised for offering a serene and practical retreat with easy access to key attractions while being situated away from the bustling tourist hotspots. The hotel is conveniently located near shops, supermarkets, and public transport, ensuring guests can explore the city with ease. Guests appreciate the quiet and safe neighborhood, ideal for those seeking a more authentic experience of Baku.
The hotel provides a satisfying breakfast that is fresh and tasty, despite the variety not being extensive. The breakfast staff enhance the experience with their friendliness and attentive service, ensuring a pleasant start to the day. Rooms at Kristal Inn Hotel are spacious, clean, and modern, equipped with necessary amenities, contributing to a comfortable stay. Guests are particularly pleased with the cleanliness of the hotel, which is consistently highlighted as excellent.
The staff at Kristal Inn Hotel stands out for their exceptional service and warm hospitality. Guests commend the team for their professionalism and helpfulness, including organizing trips and airport transfers. Key staff members receive accolades for their respectful and attentive assistance, creating a welcoming environment.
While the hotel's Wi-Fi and bedding have room for improvement, with some guests noting connectivity issues and insufficient bedding for two people, the overall sentiment remains positive. Kristal Inn Hotel provides a good price-quality ratio, often satisfying guests with its offerings despite being considered lower than a typical 4-star rating due to missing amenities. Overall, Kristal Inn Hotel is recognized for its cleanliness, friendly staff, and comfortable accommodations, making it a commendable choice for travelers seeking value and efficiency.
Categories
Parking
Kristal Inn Hotel provides free parking, self parking, and free private parking on site. These multiple free parking options cater to different guest preferences for convenience.
Cheap
This hotel offers a balance between affordability and comfort. Its location in Baku provides easy access to local attractions, making it a practical choice for budget travelers.
4 Star
Sustainability Journey
Spa
Family
Romantic
Business
Gym
Small
Room Types
Economy Double Room without WindowOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.
Standard Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Standard Triple RoomFeaturing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 2 beds.
Standard Quadruple RoomOffering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 3 beds.
Standard Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Kristal Inn Hotel, nestled in a charming neighborhood of Baku, offers guests a serene escape from the bustling tourist hotspots. Its location is celebrated for its convenience, being close to shops, supermarkets, pharmacies, and various eateries, making day-to-day necessities easily accessible. The area is quiet and safe, providing a peaceful retreat while still being relatively close to central attractions.
Despite being a bit removed from Nizami Street and the old town, guests appreciate the proximity to public transport options, which offer easy access to the city's highlights in 15-25 minutes. The hotel is situated near key amenities, and a 10-minute walk leads to the 28 Mall, offering an ideal balance between tranquility and convenience.
While the location may not be right in the heart of the tourist districts, its accessibility ensures that exploring Baku is manageable and enjoyable. Overall, the Kristal Inn Hotel is perfect for those seeking a clean, quiet environment with helpful staff, making it a practical choice for travelers looking to experience a more authentic side of the city while staying connected to its main attractions.
Breakfast
Kristal Inn Hotel offers a breakfast experience that generally provides a satisfying start to the day. Guests frequently highlight the freshness and tastiness of the offerings, making it a great option for those who aren't particularly picky. While the variety may not be extensive, breakfast dishes such as omelets, sausages, cheeses, pancakes, cereals, and beverages are available, providing a continental breakfast feel that is plentiful and filling. The presentation in a clean and tidy area enhances the experience, aided by the presence of friendly staff.
However, reviews point out areas for improvement, chiefly in terms of variety. Some guests remark on the monotony and limited selection of hot dishes, expressing wishes for more diverse options to be available. Despite this, the breakfast is noted as hearty and included in the base price, contributing to the hotel's overall value. The clean environment and availability of breakfast until 12 o’clock accommodate late risers, adding convenience to the offerings.
Overall, Kristal Inn Hotel's breakfast is a pleasant, basic meal that satisfies the essential needs of guests, although a broader variety of options might enhance future experiences.
Rooms
Kristal Inn Hotel offers guests a comfortable stay with rooms that stand out for their spaciousness and modern design. The rooms are consistently praised for being very clean, well-maintained, and equipped with necessary amenities, ensuring a comfortable experience. Many guests emphasize the luxurious and modern feel of the rooms, noting features like comfortable beds, modern bathrooms, and convenient in-room amenities such as a kettle and a work desk.
The hotel staff receives commendation for their friendliness and welcoming demeanor, enhancing the overall guest experience. Although some guests report minor issues like poor sound insulation or a few maintenance needs, these do not overshadow the generally positive perception of the rooms.
Breakfast at Kristal Inn Hotel earns positive mentions, being described as healthy, nice, and delicious, complementing the overall satisfaction with the hotel’s offerings. Despite some challenges with accessing the hotel due to a narrow staircase, the spacious dining area provides an inviting and expansive setting.
Overall, the Kristal Inn Hotel is highly regarded for its clean, well-appointed, and spacious rooms, with attentive staff contributing to a pleasant stay for its guests.
Beds
Kristal Inn Hotel offers beds that many guests find soft and comfortable, ensuring a restful sleep during their stay. Visitors repeatedly highlight the comfort of the bedding, indicating that the beds are generally well-suited for relaxation. However, while the beds themselves receive favorable comments, some guests have noted issues with certain aspects of the bedding, such as insufficient bed covers and blankets that are not ideal for two people. Despite these shortcomings, the overall sentiment regarding the beds remains positive, with several guests enjoying the convenience and comfort they provide.
Cleanliness
Kristal Inn Hotel stands out for its exceptional cleanliness, which consistently receives high praise from guests. Visitors frequently highlight the hotel's well-maintained and spotless environment, with rooms that are both clean and spacious. The dining area also receives compliments for its perfect cleanliness and consistently fresh products. Guests appreciate the bright, tidy quality of the rooms, some noting their brand-new appearance. The hotel is characterized by a sense of calmness and comfort, ensuring a pleasant stay for all.
Though room cleaning sometimes required prompting, most visitors found the cleanliness to be of a high standard. The well-equipped rooms and necessary amenities provided contribute to a comfortable experience. The hotel's convenient location, close to supermarkets and other services, adds to its appeal, making it a preferred choice for travelers seeking both convenience and a hygienic environment.
Overall, Kristal Inn Hotel garners positive reviews for its cleanliness, calm atmosphere, and strategic location, providing excellent service to its guests.
Staff
Nestled in a prime location, Kristal Inn Hotel impresses with its exceptional service and warm, hospitable atmosphere. The hotel's staff consistently garners high praise for their friendliness and professionalism. Visitors frequently highlight the team as wonderful and extraordinarily helpful, contributing to a welcoming and comfortable experience during their stay. Key personalities, such as Ibrahim, Elmur, and receptionists Mr. Tawfiq and Mr. Shaheen, receive notable mentions for their respectful, supportive, and attentive assistance.
Guests appreciate the staff's quick responsiveness and cooperation, which extends to organizing trips and airport transfers, enhancing the overall convenience of staying at the hotel. The high moral standards and cooperative nature of the employees are commendable, creating a hospitable environment that leaves a lasting positive impression. Breakfast is another delight, with a pleasant staff member who brightens mornings with her attentive and cheerful demeanor.
Though there is a slight exception in management, the staff's overall service is lauded as exemplary, described as friendly, polite, and multilingual—further contributing to the hotel's inviting and accommodating atmosphere. The outstanding cleanliness of rooms and the delicious breakfast offerings complement the high level of service, making Kristal Inn Hotel a delightful choice for travelers seeking friendly and attentive hospitality.
Wi-Fi
The Wi-Fi experience at Kristal Inn Hotel has varied among guests, with a range of feedback regarding its quality. Many guests have had positive experiences, describing the Wi-Fi as good, functional, and even exceptional in terms of connection stability. For some, the internet worked smoothly without any issues. However, there are others who encountered challenges, such as weak signals and inconsistent connectivity, with some even finding the internet only accessible in certain areas of their rooms. Despite these concerns, it appears that the hotel has improved its Wi-Fi service over time, as some guests noted better performance compared to previous stays. Overall, while the Wi-Fi service has room for improvement, many guests have been satisfied with their internet experience at the hotel.
4 Star
At Kristal Inn Hotel, guests often highlight the exceptional price-quality ratio, noting that this new establishment offers spacious rooms equipped with modern plumbing and a nice shower, all of which align perfectly with the photos provided online. The hotel staff are consistently praised for their friendliness and high level of service, contributing to an overall positive experience for guests. While some reviews indicate that the hotel might be more in line with a 2-star rather than a 4-star rating, due to the lack of certain amenities like additional towels and shaving kits, most visitors recognize it as a commendable choice for the price. For travelers focused on practicality and efficiency, Kristal Inn Hotel stands out as a valuable option, delivering on key expectations within its price range.
FAQ
No, Kristal Inn Hotel doesn't have any pool.
Yes, a spa is available at Kristal Inn Hotel.
No, Kristal Inn Hotel doesn't allow dogs.
Yes, parking facilities are available at Kristal Inn Hotel.
