Baku40.40989400,
49.86139000,
Ehmed Recebli Ehmed Recebli(Show on Map)
7.0
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsMaris Hotel Baku benefits from a prime location that appeals to travelers seeking a convenient and accessible base in Baku. Strategically positioned between the Airport and city center, the hotel allows guests easy access to a variety of attractions, contributing to its popularity among budget-conscious visitors. The peaceful surroundings provide a tranquil escape, perfectly suiting those in need of a calm retreat after exploration. Additionally, the proximity to a hospital is seen as advantageous for guests requiring medical attention.
The hotel's rooms receive mixed reviews, though positive highlights include their cleanliness and comfort, featuring tidy spaces and cozy beds. Some guests praised the upgrades to Deluxe rooms, reflecting occasional favorable treatment. The standout feature, however, lies in the staff, who are noted for their warm hospitality and helpful nature, with specific commendations for Fakhr al-Din's attentive service. Despite positive aspects, some areas need improvement, with feedback mentioning outdated furniture, bathroom maintenance issues, and a lack of basic amenities.
Cleanliness reviews of Maris Hotel Baku also present a mixed picture. Many guests appreciate the clean and attractive accommodations, which play a crucial role in the overall satisfaction of the experience. While some concerns about smoke odors and cleanliness lapses have been expressed, the staff's exemplary hospitality often compensates for these shortcomings.
The staff at Maris Hotel Baku receives widespread acclaim for their exceptional service and friendliness. Their warm and welcoming attitude significantly enhances the guest experience, with notable mentions of Julia, the restaurant manager, and her creative breakfast sessions, and Mr. Murat's efficient reception service. Fakhruddin is frequently recognized for his flexibility and courteous interactions. The hotel staff's dedication to providing a hospitable environment stands out as a key strength, making a positive impact on guests despite the areas where the hotel could improve. Show more
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3-Star Hotel
This hotel offers a good balance of comfort and value. It is a suitable option for travelers seeking affordable accommodations.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Hotel with Gym
Room Types
Guest Reviews
7.0
Good
Location
Maris Hotel Baku boasts a prime location that is both convenient and accessible. Nestled between the Airport and city center, it serves as an ideal spot for travelers looking to explore Baku with ease. Guests appreciate its closeness to vital facilities and the ability to walk to nearby attractions. The hotel offers reasonable pricing, making it an attractive option for budget-conscious visitors. The surrounding area is peaceful, providing a quiet retreat after a day of exploration, though some have noted the lack of heating in the rooms. The location near a hospital is particularly valued, allowing guests to tend to their health needs effortlessly. With clean and comfortable accommodations, 24/7 restaurant service, and readily available parking, Maris Hotel Baku combines convenience and comfort. The hotel staff receive praise for their friendly and helpful demeanor, contributing to an overall positive experience.
Rooms
Maris Hotel Baku presents a mixed experience based on guest reviews. On the positive side, several guests have highlighted the cleanliness and comfort of the rooms, describing them as clean, tidy, and equipped with comfortable beds. There are mentions of rooms being upgraded from standard to Deluxe, suggesting some guests received favorable treatment. The staff, notably Fakhr al-Din, are frequently praised for their warm welcome and attentive service, contributing positively to the overall stay.
However, the hotel has received criticism about certain aspects of the rooms. Guests noted issues such as dilapidated conditions, with bathrooms requiring urgent repairs, and a general lack of basic amenities like tissues, kettles, spoons, and cups. There were also complaints about the hotel's cleanliness standards, with reports of cigarette odor and debris on carpets. The furniture appears to be outdated, and problematic experiences with booking mismatches were also mentioned, where guests did not receive the room types they had reserved.
Overall, while Maris Hotel Baku offers a convenient and aesthetically pleasing environment, some areas require improvement to meet the expectations of comfortable and well-equipped accommodations. The friendliness of the staff stands out as a highlight, making a significant difference in the guest experience amidst the other challenges.
Cleanliness
Maris Hotel Baku presents a mixed picture when it comes to cleanliness. Guests often praise the hotel for having clean rooms, describing the accommodations as clean and beautiful. This positive feedback suggests that the hotel is capable of maintaining high cleanliness standards. Additionally, the staff receives high marks for their kindness and pleasant demeanor, enhancing the overall guest experience. However, not all reviews are complimentary. Some guests have noted issues such as dirty rooms, smoking smells, and unpleasant odors in the bathroom. Occasional complaints about unclean bed linen and lack of basic amenities like regular glasses or a kettle have also been mentioned. Despite these issues, some visitors highlight the exceptional hospitality and suggest the overall experience was wonderful in every way. These contrasting views indicate that while the hotel has its merits, consistency in cleanliness and room maintenance could still be improved.
Staff
The staff at Maris Hotel Baku receives consistently high praise for their exceptional service and friendliness. Guests often highlight the remarkable hospitality they experience, particularly from Julia, the restaurant manager, who impresses with her kindness and creativity, especially during breakfast. The reception, led by Mr. Murat, is noted for its efficient service, while Fakhruddin is recognized for his flexibility and considerate interactions. Throughout the hotel, the atmosphere is warm and welcoming, with staff members consistently described as polite, helpful, and always ready with a smile. Their hospitable nature significantly contributes to the positive guest experience at the hotel. Despite a rare mention of an unpleasant encounter, the overall sentiment strongly leans towards the commendable professionalism and dedication of the Maris Hotel Baku team.
No, Maris Hotel Baku doesn't have any pool.
Yes, a spa is available at Maris Hotel Baku.
No, Maris Hotel Baku doesn't allow dogs.
Yes, parking facilities are available at Maris Hotel Baku.