ibis Baku City

Baku 40.38266900, 49.87463600 , 64 Xocalı Prospekti (Show on Map)
8.4
Very Good


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Summary of reviewsibis Baku City offers guests a commendable and enjoyable stay in Baku with numerous positive aspects highlighted across various categories.

The hotel's location strikes a balance between tranquility and convenience. Although not situated in the heart of the city, it is located in a peaceful neighborhood close to Khatai Metro station. This allows easy access to central attractions like Baku Boulevard and the old town via public transport. The proximity to supermarkets and restaurants adds further convenience, making it a suitable choice for visitors seeking a quiet yet accessible base for exploring the city.

Breakfast at ibis Baku City generally receives high praise for its variety and deliciousness, offering a buffet-style spread with both sweet and savory options. While some guests found the breakfast a bit pricey and suggested improvements in the vegetarian options, the overall consensus is that the breakfast provides a hearty start to the day. Similarly, the in-house restaurant and bar are favored for their tasty and reasonably priced food, complemented by exceptional service from staff like Rahil.

The rooms at the hotel are appreciated for their cleanliness, modern decor and comfort, despite some feedback regarding their size and occasional maintenance issues. Guests particularly noted the comfortable beds and overall neatness, which contribute to a positive stay experience. The hotel's commitment to cleanliness is a recurring theme, enhancing the sense of comfort and well-being for guests.

The staff at ibis Baku City are frequently commended for their friendliness, helpfulness and professionalism. Specific mentions of front desk personnel and their hospitable service add to the positive ambiance of the hotel. The proficient communication in English and Russian further facilitates a smooth stay for international travelers.

WiFi at the hotel is generally reliable and fast, although some minor inconsistencies have been reported on certain floors. Parking facilities receive mixed reviews with ample parking space available but also some inconvenience due to additional charges for indoor parking. Guests are advised to use local taxi services as a practical alternative.

The hotel is noted for being family-friendly, offering a welcoming environment suitable for families. The comfortable and well-maintained beds are a highlight, ensuring a restful stay for all guests. Moreover, ibis Baku City stands out in its category, often exceeding expectations compared to other three-star hotels. It provides great value for money with its modern design, cleanliness and satisfactory breakfast, sometimes drawing favorable comparisons to higher-rated establishments.

In summary, ibis Baku City delivers a clean, comfortable and convenient stay for a variety of travelers, from families to business guests, making it a strong choice for anyone visiting Baku.
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Hotel Taking Steps Towards Sustainability
With a high sustainability rating, this hotel implements specific eco-friendly practices such as recycling and the use of LED light bulbs. It also provides eco-friendly cleaning products and toiletries, and offers a water dispenser to reduce plastic bottle usage.

Dog Friendly Hotel
This hotel welcomes pets and provides essential amenities for a comfortable stay. It offers a practical and convenient option for pet owners.

3-Star Hotel
A well-known chain hotel, ibis Baku City offers reliable amenities and is situated on Xocalı prospekti. It provides a consistent standard of service and comfort.

Family Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Room Types
Standard Double Room The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Premium Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a TV, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Standard Twin Room The twin room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The twin room provides soundproof walls, a wardrobe, a safe deposit box, a TV, as well as city views. The unit has 2 beds.

Family King Room Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. This family room is air-conditioned and has a seating area with a TV, a private entrance, soundproof walls, a minibar, as well as a tea and coffee maker. The unit has 1 bed.

Budget Double Room with Atrium View The double room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The double room features a TV, soundproof walls, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 1 bed.

Guest Reviews
8.4
Very Good
Location
'Ibis Baku City' offers a good location with several advantages and a few drawbacks. The hotel is not in the heart of the city center but is situated in a peaceful neighborhood that provides a quieter environment. It's close to the Khatai Metro station, making it easy to access other attractions and central areas of Baku, including Baku Boulevard and the old town, via a short taxi or metro ride. The proximity to the metro, supermarkets and various restaurants adds to the convenience.

Though it's relatively far from Nizami Street and the old town, guests appreciate the modernity and cleanliness of the hotel, along with its close distance to Bravo 24/7 market and other essential amenities. Despite the slight distance from the main attractions, the location's easy access to public transport bridges the gap, allowing guests to explore Baku effortlessly.

In summary, while not centrally located, 'Ibis Baku City' provides a tranquil stay with good transport links, making it a convenient and comfortable choice for visitors.

Breakfast
Just a stone’s throw from Baku's central attractions, ibis Baku City offers an enjoyable experience with its trendy ambiance and cozy accommodations. Despite some varying opinions on value, the breakfast at this hotel generally receives high praise for its deliciousness and variety. Guests can expect a buffet-style breakfast featuring a wide array of hot, cold, sweet and savory options, including porridge, eggs, rolls, cheese and cold cuts. The hearty and tasty offerings are complemented by a good selection of fruits, coffee, tea and juices.

However, a few guests noted that the lack of scrambled eggs or omelettes and limited vegetarian options could be improved. Some found the breakfast looked a bit pricey, at 23 AZM, considering the quality. Nonetheless, most reviewers appreciated the plentiful, filling and fresh options provided each morning.

In summary, while the cost might be a concern for some, the breakfast at ibis Baku City generally leaves guests satisfied with its variety and delicious flavors, making it a strong start to the day for travelers.

Dinner
Located in the vibrant city of Baku, ibis Baku City offers a delightful culinary experience, particularly at its in-house restaurant and bar. Guests frequently praise the delicious food served at the restaurant, highlighting that it is also reasonably priced. The café on the first floor garners positive mentions for its quality, adding to the hotel's dining appeal. Rahil, a member of the restaurant staff, is often noted for delivering exceptional service, contributing to a pleasant dining experience. While dinner service at night is not available, guests are consistently happy with their lunch options. Overall, the hotel provides great cuisine with commendable service in a comfortable setting.

Rooms
The rooms at ibis Baku City Hotel receive mixed feedback from guests. On the positive side, the rooms are generally described as clean, neat and comfortable with modern and stylish interiors, new furniture and clean linens. The comfort of the beds and the presence of basic amenities like good showers add to the appeal. Some rooms have beautiful decorations and colors, offering a cozy atmosphere and the hotel's overall cleanliness is frequently highlighted.

However, many guests note that the room size is a significant drawback. The rooms are often described as small, narrow and lacking sufficient natural light, particularly the single rooms that overlook the interior of the hotel. Issues with room maintenance, such as weak lighting, non-draining sinks and occasional noise disturbances, have also been reported. Complaints about room temperature with rooms being too hot during the winter due to central heating and a lack of air conditioning functionality are mentioned as well.

Despite these drawbacks, the helpful and friendly staff enhances the overall experience, consistently providing good service. The modern decor and cleanliness contribute to a generally positive stay for those who don't mind the limited space.

Beds
At the Ibis Baku City, guests have generally found the beds to be a highlight of their stay, frequently praising them for their comfort. Many reviews mentioned the beds as being very comfortable with soft and smooth mattresses, ensuring a good night's sleep. Cleanliness was often highlighted with clean linens and tidy arrangements appreciated by visitors. Large beds were also a noted feature, adding to the overall comfort. However, some reviews pointed out that the twin and single beds were on the narrower side and a few guests mentioned issues such as dirty bedspreads or beds that squeaked. Despite these occasional drawbacks, the consensus suggests that the beds at Ibis Baku City are largely comfortable and conducive to a restful stay.

Cleanliness
The reviews for ibis Baku City highlight the hotel's commitment to cleanliness with numerous guests praising its spotless and tidy environment. Many guests found the rooms exceptionally clean, cozy and well-designed, which contributed to a pleasant stay. The hotel's location in the heart of Baku, coupled with its neat and organized housekeeping, boosted its appeal as a secure and convenient option for travelers. Guests also appreciated the clean linens, soft beds and good showers, emphasizing the overall comfort and serenity of the accommodations.

Despite the positive feedback, some reviews noted areas needing improvement. Issues such as inconsistent room cleaning, non-draining sinks and slippery shower areas were mentioned. Additionally, sound insulation was a concern for some guests with noise from outside and neighboring rooms being audible. Other minor drawbacks included the lack of room ventilation, minibars and simple amenities like soap and slippers.

Overall, ibis Baku City receives high marks for its cleanliness and comfort, making it a reliable choice for visitors seeking a clean and centrally located hotel in Baku.

Staff
Travelers visiting the "ibis Baku City" frequently praise the hotel staff for their friendliness, helpfulness and professionalism. Numerous guests appreciated the warm and accommodating service from both the cleaning and reception teams. The front desk personnel, including specific mentions of Fatima, Aslan, Rovshanak, Javid and Ali, consistently received commendations for their exceptional hospitality and responsiveness.

Guests highlighted the staff's cooperative attitude and the team's readiness to assist with various requests, from providing extra towels to helping with check-ins and offering guidance. Language barriers appeared minimal with staff members proficient in English and Russian, aiding in smoother communication.

The overall experience with the staff at "ibis Baku City" seemed largely positive, contributing significantly to the hotel's appeal. While there were occasional remarks about unhelpful behavior or delays at check-in, these instances were outnumbered by acknowledgments of attentive, smiley and respectful service. The hotel staff's attentive and friendly approach not only made interactions pleasant but also created a welcoming atmosphere for travelers.

Wi-Fi
The WiFi at ibis Baku City generally receives positive feedback with guests appreciating its performance in various areas of the hotel, including the lobby, restaurant and rooms. Many reviewers noted the internet was good and fast, contributing to a satisfactory online experience. However, a few guests pointed out some inconsistencies, especially on the seventh floor, where the internet was reportedly not as good and some even mentioned weak WiFi signals. Despite these minor setbacks, the overall response to the WiFi is favorable with most users finding it adequate for regular browsing and general use.

Parking
Guests of 'ibis Baku City' have mixed reviews regarding the parking facilities at the hotel. On the positive side, there is ample parking space available at the entrance and a free parking area in front of the hotel adds convenience for visitors. However, many have noted that the parking inside the hotel is not free and is chargeable. Some reviews mention the availability of underground parking, although it was reported to be broken down by certain guests. Additionally, there were instances where guests were unable to use the hotel parking lot and ended up with fines from parking elsewhere. For those looking to avoid parking issues altogether, utilizing local taxi services, including Bolt, may be a practical and reasonably priced alternative to reach the Targovi area.

Family
ibis Baku City is appreciated for being family-friendly, offering a comfortable and welcoming environment suitable for families. The hotel is described as a family hotel where guests can find everything needed for a family stay, including proximity to a supermarket. It is highly recommended for families, making it a good choice for those traveling with children. Despite some conflicting opinions, the overall sentiment is positive regarding its suitability for families.

3 Star
Located in Baku, the ibis Baku City hotel offers a commendable experience that aligns well with its three-star rating. Renowned for its great value for money, the hotel stands out with its modern and budget-friendly design. The well-maintained facilities and great decorations enhance the overall ambiance, making it a pleasant choice for travelers.

Guests repeatedly affirm that the level of service is on par with what one would expect from a three-star hotel with many suggesting that it even exceeds that standard. Cleanliness is noted, though some reviews hint it could be improved. The breakfast provided is fitting for a three-star establishment, contributing to the satisfactory guest experience.

Travelers highlight that this property genuinely deserves its rating and often exceeds expectations in comparison to other three-star hotels. Some even argue it merits closer comparison to higher-rated hotels such as Sheraton and Marriott. Overall, ibis Baku City is described as an exceptional choice, offering quality services and facilities that ensure an amazing stay.

Business
Ibis Baku City offers a quiet and elegant environment, ideal for business travelers seeking convenience and affordability. Positioned as a modern 3-star hotel, it stands out for its excellent service, particularly commendable is manager Javid, who enhances guest experiences. The hotel maintains a simple and clean atmosphere, meeting high standards for its category. It is well-suited for short business stays, providing a budget-friendly option without compromising on quality. Efficient and comfortable, it allows travelers to rest easily and focus on their work, making it a reliable choice for business trips.


No, ibis Baku City doesn't have any pool.

No, a spa isn't available at ibis Baku City.

Yes, ibis Baku City welcomes dogs.

Yes, parking facilities are available at ibis Baku City.

Yes, ibis Baku City has a gym.

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