Fairmont Baku offers a luxurious hospitality experience for business and holiday travellers right at the heart of Baku's center at the famous Flame Towers with views over the Caspian Sea.
Summary of reviews
Fairmont Baku, Flame Towers is a luxurious 5-star hotel with stunning panoramic views of the city and Caspian Sea. The location is excellent and close enough to major tourist attractions and within walking distance of the old town. The breakfast is a highlight for many guests with a varied selection accommodating to all tastes. The rooms are stylish, clean and comfortable with modern furnishings and amenities. The hotel is generally clean and well-maintained with good-quality furniture and a great design. The staff are incredibly friendly, helpful and professional, providing amazing customer service. The spa and pool facilities are top-notch and complimentary, providing a high standard of relaxation. The beds are comfortable, providing a peaceful night's rest. Overall, Fairmont Baku, Flame Towers is a worthwhile destination for anyone seeking a luxury and upscale hotel with exceptional service.
FLY INN BAKU is a highly recommended hotel for travelers looking for a comfortable and convenient stay at the airport. The hotel's location is perfect for those with an early flight or a connection in Baku and the free shuttle service provides convenient transportation to and from the airport. Guests have praised the hotel for its excellent staff, who are friendly, accommodating and speak Russian fluently. The hotel offers clean, spacious and comfortable rooms with full and well-equipped bathrooms and the beds are very comfortable. The breakfast is highly recommended with a wide variety of options available and the hotel's 24-hour restaurant serves tasty meals with great service. The restaurant and bar offer local cuisine dishes and a delicious burger and local beer combo that can be customized to guests' liking. The spa center is rightly praised by guests with a fantastic indoor pool and several saunas. The hotel also offers an outdoor pool, gym and sauna, making it an oasis of relaxation. The hotel is considered ideal for guests who require a comfortable and accommodating stay during long layovers. Overall, FLY INN BAKU is a great value for money option with everything you need for a pleasant stay.
Hilton Baku is a luxurious five-star hotel in the heart of Baku, offering exceptional service and great facilities. Its prime location provides guests with stunning views of the Caspian Sea and easy access to major attractions, shopping centers and restaurants. The spacious and well-designed rooms offer comfortable beds and spectacular views of the surroundings. The hotel's cleanliness and professionalism are highly praised in guest reviews and the staff is commended for their friendly and polite service. The breakfast buffet is described as delicious and varied with a wide range of options. The swimming pool is also highly praised by guests. Though there are some negative comments about the wifi, overall the hotel is a great choice for both leisure and business travelers who want a high-end experience in Baku. The Hilton Baku is the perfect choice for luxurious stay and impeccable service.
The Landmark Hotel Baku is a top-class hotel with exceptional facilities and services. Guests highly appreciate the excellent location, which is perfect for exploring the city on foot and offers breathtaking panoramic views of the city and Caspian Sea. The hotel boasts modern and spacious rooms with comfortable beds and luxurious amenities. The staff is hospitable, super friendly and professional with a willingness to accommodate requests. The hotel's cleanliness is impressive with daily cleaning service and new towels provided. While some guests had issues with the breakfast and facilities, the overall impression of the hotel is one of cleanliness and comfort at the highest level. The Landmark Hotel Baku is highly recommended and many guests describe it as the best hotel in Baku.
Hyatt Regency Baku is a highly recommended hotel located in a central yet peaceful area of Baku, providing easy access to most tourist attractions. The hotel offers excellent amenities like massage rooms, indoor and outdoor pools, sauna, Turkish steam room and a gym, which guests highly praise. The hotel's breakfast is impressive with a combined local and international dishes spread and attentive service. The hotel's rooms are spacious, clean and well-maintained, providing a comfortable sleeping experience. The hotel's spa receives high praise from guests for its professional and fantastic services. Staff at Hyatt Regency Baku receive overwhelming positive feedback for their helpfulness, warmth and attentiveness. The hotel also provides comfortable and spacious beds and despite being located close to a busy street opposite a KFC, the noise levels aren't a significant issue. Guests describe the hotel as elegant and sophisticated with an excellent level of service and recommended it for a luxurious stay.
Overall, Bilgah Beach Hotel in Baku is a fantastic choice for travelers seeking a luxurious and family-friendly getaway. The hotel boasts a beautiful location surrounded by a picturesque pine park on the shore of the Caspian Sea. The rooms are spacious, modern and comfortable with excellent panoramic sea views from practically all balconies. The hotel offers a variety of dining options with two restaurants on-site, including an Italian restaurant and a beach club serving great quality food with options for both national and European cuisine. The hotel also has a fantastic spa, well-maintained pool and water park and a private beach with easy access via a lift. The staff is friendly, attentive and helpful towards guests, especially children. While the dining experience could be expensive and the room cleaning services can be inconsistent at times, Bilgah Beach Hotel is a beautiful and luxurious property that provides excellent service and far-reaching views.
Premier Palace Baku enjoys a favorable location for visitors eager to explore the city, surrounded by numerous restaurants, shops and essential amenities. Despite being slightly distant from the city center, affordable transportation options like taxis and Bolt make it easily accessible. The proximity to Nizami Street, known for its vibrant atmosphere and coffee points like BALOO Coffee, further adds to its appeal. The hotel's location is deemed convenient and comfortable, supported by polite and helpful staff.
The breakfast experience at Premier Palace Baku presents a mixed picture. On the positive side, many guests praise the variety and quality of hot dishes, baked goods and fruits tailored to European tastes with room service available at no extra charge. However, some guests feel it lacks essential items and variety, describing it as basic and not up to a 5-star standard.
Rooms at Premier Palace Baku are frequently praised for being spacious, clean and comfortable. Guests appreciate the large room and bed sizes with some receiving complimentary upgrades to superior suites. The cleanliness and stylish decor further enhance the experience, though a few mention older furniture and occasional cigarette smells.
Cleanliness receives generally positive feedback with many guests noting well-maintained rooms and common areas. Despite minor issues like old towels and occasional bathroom lapses, the hotel is considered sufficiently clean overall. The proactive housekeeping team and clean environment are commendable.
The staff at Premier Palace Baku earn high praise for their friendliness, politeness and helpfulness. Notable individuals like General Manager Javid and receptionist Tural are singled out for exceptional service. Guests consistently highlight the staff's responsiveness and professionalism, enhancing their overall stay.
The Wi-Fi service receives mixed reviews with some guests experiencing fast connections while many report weak signals, disconnections and non-functional internet, indicating room for improvement.
The spa facilities are well received with guests appreciating the pool, jacuzzi, sauna and Turkish bath. While a few note areas for improvement, such as the Turkish hamam's steam levels, the spa is generally considered a positive feature.
Reviews on the beds are mixed; while comfortable king-size beds are mentioned, some guests report issues with bed comfort, cleanliness and unpleasant smells. Improved bedding quality could significantly enhance the guest experience.
Overall, Premier Palace Baku is favored for its location, spacious and clean rooms and exceptional staff, making it a good choice for travelers seeking a comfortable stay. Improvements in breakfast variety, Wi-Fi connectivity and bed quality could further elevate the guest experience.
Ivy Garden Hotel Baku is a welcoming establishment offering a blend of comfort, modernity, and unique proximity to Baku's historic architecture. While its location is slightly off the bustling city center, guests appreciate the quietness and ease of access to various tourist destinations, making it suitable for families and those interested in a peaceful yet culturally rich stay.
The breakfast at the hotel receives positive feedback for its tasty range, including fresh fruits and made-to-order dishes, though some guests desire more variety. The attentive staff further enhances the breakfast experience, alongside maintaining a high standard of cleanliness throughout the hotel. Rooms are spacious and clean, equipped with amenities like kettles and refrigerators, and designed for comfort. Notably, the beds in these rooms contribute to a restful stay, with guests praising their comfort and the hotel's tranquil environment.
A key highlight is the exceptional staff, known for their friendliness, multilingual skills, and dedication to making guests feel welcome. This, combined with the rest of the facilities, such as the well-received spa with its inviting ambiance and the gym's decent range of equipment, adds to the overall positive experience. Although connectivity issues with WiFi and discrepancies in service standards compared to its 5-star claim are noted, guests tend to enjoy the hotel's offerings, especially the family-friendly activities and accommodations.
For those looking for a cozy and clean retreat, Ivy Garden Hotel Baku provides a pleasant stay with convenient access to Baku's attractions, and while it may not meet 5-star expectations, its boutique charm and hospitable atmosphere offer a comfortable and enjoyable visit.
Wyndham Garden Baku offers a unique blend of convenience, tranquility, and exceptional service, making it a distinguished choice for travelers seeking a peaceful escape. Situated away from the bustling city center, the hotel provides a quiet retreat that is relatively close to the airport and certain local landmarks, though it might require a brief taxi ride for those wishing to explore downtown Baku.
Guests frequently praise the breakfast offerings, lauding the wide variety of flavorful and rich options, especially the custom-made omelets which are a particular favorite. Although there is room for improvement in terms of diversity and service, the breakfast experience remains largely positive, providing a satisfying start to the day.
The rooms at Wyndham Garden Baku are commendable for their modern comfort and spaciousness, ensuring a pleasant stay. Features such as cleanliness, contemporary design, and additional amenities like a spa enhance the accommodation experience. While a few rooms have space constraints, particularly those in corner locations, the overall impression is one of quality and charm.
Cleanliness is a cornerstone of the hotel's appeal, with guests consistently impressed by its spotless and well-maintained environment, complemented by a friendly and attentive staff. This high standard of service extends to all aspects of the hotel, with staff members like Nazrin, Sukur, and Ibrahim frequently receiving accolades for their professionalism and helpful nature.
The spa is a standout feature, offering a luxurious and meticulously maintained environment complete with a swimming pool, various saunas, and excellent wellness services. Although some may find the prices a bit steep, the spa garners positive reviews for its overall quality and late operating hours.
The gym and pool further contribute to the hotel’s appeal, offering guests spacious, well-equipped fitness and relaxation areas. Although the absence of a treadmill in the gym is noted, the facilities are otherwise comprehensive, clean, and enjoyable.
Moreover, the hotel's beds receive largely positive feedback for their comfort, ensuring a restful night's sleep for most guests, despite a few minor notes regarding firmness.
Overall, Wyndham Garden Baku's combination of tranquil location, high-quality service, and extensive amenities create a memorable and satisfying experience for its visitors.
Excelsior Hotel & Spa Baku offers a blend of commendable features and areas needing improvement based on guest reviews. The location is praised for its peaceful setting and proximity to cultural centers like the Heydar Aliyev Center with convenient access to key attractions via affordable transportation. However, some perceive its distance from the city center and essential services as inconvenient.
The breakfast is often described as delicious and abundant, though guests suggest a need for more variety to meet five-star expectations. Dinner at the hotel also receives mixed reviews with some enjoying the cuisine while others feel the menu could be broader.
Rooms are largely lauded for their spaciousness, cleanliness and comfort, featuring amenities like large beds and private bathrooms. Nonetheless, there are mentions of dated furniture and smaller room sizes for couples. The hotel maintains a generally clean environment, complimented by its elegant design, despite remarks about occasional wear in amenities like towels and sheets.
The hotel staff consistently receive high marks for their exceptional service, being described as helpful, welcoming and professional. Specific staff members, such as Gular and Avaz, are frequently mentioned for their outstanding contributions.
Excelsior’s spa stands out as a significant highlight, appreciated for its extensive facilities, including pools, fitness areas and saunas. The gym is similarly praised for its modern equipment and well-maintained amenities. The pool facilities, featuring both indoor and outdoor options, are well-regarded for their cleanliness and the relaxing environment they offer. The beds are generally celebrated for their comfort, contributing to restful stays, although pillow quality occasionally comes under scrutiny.
While the hotel is recognized as the oldest 5-star establishment in Baku, some feel it does not fully meet contemporary five-star standards, suggesting that improvements in service and facilities are necessary to uphold its prestigious rating. Despite these areas for enhancement, many guests leave with a positive impression of their stay, particularly noting the staff, cleanliness and wellness facilities.
The Baku Marriott Hotel Boulevard is a highly recommended hotel with exceptional features. The hotel's location by the seaside is praised for its easy access to the coastal region and beautiful boulevard for strolling. The breakfast is highly recommended with many positive reviews stating that it is very good, delicious and varied. The rooms are spacious with a stylish interior and magnificent views of the sea compensating for minor flaws in maintenance. The staff is friendly, helpful and polite, receiving rave reviews from guests. The spa facilities, pool and comfortable beds are standout features among the hotel's many amenities. The hotel is safe and comfortable for families and the comfortable beds guarantee a good night's sleep. The Baku Marriott Hotel Boulevard is a great representative of the Marriott brand, offering a luxurious stay with a perfect combination of price and quality.
ALBA HOTEL & SPA generally receives favorable reviews with numerous positive aspects highlighted by guests. Located in a tranquil area away from the crowded city center, the hotel provides a peaceful environment with easy access to local amenities such as cafes, supermarkets and nightclubs. The proximity to the airport is an added convenience for travelers. Although it is somewhat distanced from main tourist attractions and public transportation, those seeking a serene setting find the location appealing.
The hotel garners praise for its cleanliness with guests frequently mentioning spotless rooms, meticulous daily cleaning services and a well-maintained overall environment. The friendly and professional staff, including standout employees like Ali and Jalal, significantly enhance the guest experience by providing exceptional service and ensuring a welcoming atmosphere. The reception staff is commended for their courteous and cooperative interactions, making the stay comfortable for visitors.
Accommodations are described as spacious, modern and comfortable with cozy beds and stylish furnishings. The rooms are maintained in excellent condition, contributing to a comfortable and relaxing stay. However, improvements in soundproofing and room maintenance are suggested by some guests to address occasional noise disturbances and outdated amenities.
Guests appreciate the hotel's dining options, particularly the breakfast, which is often described as varied and delicious. However, there are mixed feelings about the dinner menu with some guests appreciating the flavors and reasonable prices, but others finding a lack of variety and issues with food quality. The hotel’s spa and gym facilities are well-received with the spa praised for its excellent services and relaxing environment, although some improvements in cleanliness and service are recommended.
The WiFi and parking facilities receive mostly positive feedback, though there are occasional mentions of weak internet connectivity and parking difficulties. The hotel's pool is deemed a pleasant addition, contributing positively to the relaxing ambiance, despite some mixed feedback regarding maintenance.
Families find the hotel particularly welcoming with family-friendly services and comfortable room arrangements. The hotel’s elegant and well-maintained environment is appreciated, making it a suitable choice for family vacations.
In summary, ALBA HOTEL & SPA is well-suited for guests seeking a peaceful and clean accommodation with attentive staff and comfortable rooms. Its family-friendly atmosphere, convenient amenities and overall cleanliness make it a recommended choice, although there is room for improvement in areas such as dining variety, WiFi connectivity and maintenance services.
Mercure Baku City is highly favored for its strategic and convenient location, positioned in a picturesque part of Baku. It offers guests easy access to the city center and major tourist attractions like the Old Town and Nizami Street. Surrounded by green parks and providing beautiful views of the sea and city, the hotel's location offers a pleasant stay. Public transportation and taxi stands nearby facilitate effortless travel, while proximity to shopping centers, restaurants, cafes and grocery stores adds to the overall convenience.
Breakfast at Mercure Baku City is a standout feature, receiving much praise for its variety, quality and abundance. Guests appreciate the rich and diverse buffet that includes an array of cheeses, vegetables, fruits, pastries and a large selection of halal options. The staff's attentiveness and the pleasant atmosphere of the dining area further enhance the breakfast experience. Despite minor suggestions for improvement, the breakfast is highly regarded as a satisfying start to the day.
The rooms are usually described as cozy, clean and comfortable with modern design and excellent amenities such as Netflix, washing machines, refrigerators and dining tables. The spaciousness of the deluxe rooms and the scenic city and sea views are particularly appreciated. While some guests noted issues like room size, noise and occasional maintenance problems, most reviews highlight the rooms' cleanliness, comfort and good value for money.
Cleanliness is a consistent strength of Mercure Baku City. The hotel maintains a high standard throughout with guests frequently highlighting the tidy rooms, daily cleaning services and overall well-maintained decor. Minor issues like unvacuumed carpets and worn-out elements are occasionally mentioned, but they do not overshadow the overall positive impressions of the hotel's cleanliness and comfort.
The staff at Mercure Baku City receives significant commendations for their friendliness, efficiency and attentiveness. Guests often cite the exemplary service provided by the reception staff and other hotel employees, creating a welcoming atmosphere that enhances the overall experience. Personal connections with staff members, such as Mr. Gurshad, Nahid, Amina, Mr. Aziz, Mr. Rashid and Valeriya, further illustrate the team's commitment to guest satisfaction. Despite occasional mentions of unhelpfulness and language barriers, the warmth and professionalism of the majority of staff members leave guests appreciative of their stay.
The WiFi service garners mixed reviews with some guests praising it as excellent and fast, while others report issues of instability and frequent lags. Despite these connectivity challenges, the general consensus is that the internet connection is good enough for basic needs.
The spa facilities at Mercure Baku City are well-received for their cleanliness and relaxation potential with particular praise for the massage therapist. Although the pool might appear smaller than expected and some guests wish the sauna was warmer, the spa generally provides a satisfactory experience.
Guests have varied experiences regarding the beds with some finding them very comfortable and others considering them too firm. The availability of pillows with varying firmness caters to different preferences, but experiences with bed comfort tend to vary significantly.
Overall, Mercure Baku City offers a pleasant and convenient stay, bolstered by its strategic location, excellent breakfast, clean and comfortable rooms and a commendable staff team, despite a few areas where improvements could be made.
Ramada by Wyndham Baku offers an attractive retreat for leisure travelers, nestled between mountains and the Caspian Sea for breathtaking views. Known for its prime beachfront location and remarkable sea vistas, the hotel provides a serene escape with convenient access to Baku's city center. While it's slightly remote from city attractions, guests appreciate the peaceful ambiance and easy transport to the bustling core.
The accommodation boasts spacious rooms with large balconies, offering stunning views of the sea and pool area. Guests particularly commend the hotel's cleanliness, attentive staff, and multilingual service, with special mentions for team members who go the extra mile. However, the hotel's decor and infrastructure show signs of age, underscoring a need for renovation to enhance the overall guest experience.
The breakfast options receive mixed reviews with a wide variety appreciated by some, while others suggest improvements in consistency and vegetarian offerings. The dinner offerings also evoke varied opinions, with commendations for grilled items and quality but calls for enhancement in freshness and portion size.
The hotel's spa and gym facilities are noteworthy highlights, with the spa receiving particular praise for its large, beautifully maintained space and expert therapists. These wellness offerings add significant value to stays, especially during cold months.
Guests enjoy the hotel's generous swimming pool options featuring spacious sun loungers, although reports of crowding and maintenance inconsistencies are noted. The private beach access, while offering tranquil Caspian Sea views, could benefit from better upkeep.
Families find the hotel welcoming, with features like playgrounds and complimentary perks for children enhancing their stay. While the Wi-Fi services are generally reliable, some guests experience occasional connectivity issues.
Overall, Ramada by Wyndham Baku provides a charming coastal retreat with standout views, excellent service, and valuable amenities, while harboring potential for growth through updates and consistent maintenance.
Badamdar Hotel and Residences provides a serene hilltop escape with a tranquil environment slightly away from the bustling city center of Baku. Guests appreciate its proximity to the city, reachable within a short drive, allowing them to enjoy both peaceful surroundings and vibrant tourist spots. While the location is calm and isolated, it offers a refreshing change from urban hustle, making it an ideal retreat for those seeking tranquility.
The hotel's breakfast receives high praise for its variety and taste, offering an opulent spread of pastries, cheeses, meats, fruits, and breads. Vegetarian options are available, though specific Asian staples may be limited. Despite occasional critiques on management, the breakfast experience is generally celebrated for its substantial and delicious offerings.
Guests find the rooms spacious and elegantly designed, with a royal vintage charm and all necessary amenities. The cozy environment, enhanced by plush blankets, pillows, and stunning views from balconies, contributes to a rewarding stay. The hotel is noted for its cleanliness and organization, consistently impressing visitors with its neat and well-maintained facilities, including rooms and public areas like the pool.
The staff earns commendation for their exceptional service, with a team described as polite, friendly, and responsive, enhancing the overall guest experience. The spa and gym facilities stand out as remarkable, offering a comprehensive array of amenities including a stunning pool, sauna, hammam, steam room, and massage services. These wellness offerings provide a serene retreat, perfect for relaxation and rejuvenation.
Families find Badamdar Hotel and Residences an ideal choice due to the spacious family suites and peaceful location, complemented by efficient service at the bookings and tours office. The comfort of the beds, while mostly praised, does receive occasional mention of issues with size or softness. Overall, the hotel is highly regarded for its serene environment, comfortable accommodations, excellent service, and outstanding wellness facilities, making it a delightful destination for visitors seeking a blend of relaxation and convenience.
Atlas Hotel Baku offers an exceptional retreat for travelers, highlighted by its tranquil location just outside the bustling city center. While not directly in the heart of Baku, the hotel provides easy access to major attractions and essential amenities, allowing guests to enjoy the vibrant city with convenient transportation options. Situated near markets and pharmacies, the hotel ensures a satisfactory and enjoyable setting that garners positive attention.
Breakfast at Atlas Hotel Baku presents a variety of tasty options, catering to diverse tastes with an abundance of dishes. Guests highlight the flavorful cuisine and plentiful in-room service. However, improvements in organization and a broader appeal to international guests are areas for potential enhancement.
The rooms at the hotel consistently impress with their exceptional cleanliness and tasteful, spacious design. Equipped with all necessary amenities and thoughtful touches, the rooms offer a comfortable and stylish environment. Each room features separate living and bedroom areas, providing a home-like experience. The pristine condition of the rooms further contributes to the hotel's inviting atmosphere.
Cleanliness is a significant strength of Atlas Hotel Baku, with new and well-maintained facilities adding to its fresh and welcoming ambiance. Daily cleaning services maintain the hotel's high standard, ensuring a tidy and comfortable stay for guests.
The hotel's hospitality stands out due to its outstanding staff, who are praised for their politeness, friendliness, and attentiveness. The manager, Mr. Agshin, and the multilingual team provide exemplary service, facilitating smooth communication and enhancing the overall experience. Whether offering a warm welcome or free upgrades, the staff's dedication leaves guests with unforgettable experiences at Atlas Hotel Baku.
The Volga Hotel Baku is generally well-regarded with numerous positive reviews highlighting various aspects of the guest experience. The hotel is in a quiet location that offers serenity away from the city’s hustle and bustle. Although some guests find it slightly distant from main tourist attractions and services, its proximity to the airport and a nearby metro station provides workable connectivity. The tranquil environment may appeal to those prioritizing peace over immediate access to city landmarks.
The breakfast at Volga Hotel Baku garners mixed reactions. Many guests praise the tasty, well-prepared and varied offerings with some enjoying the buffet's presentation and the restaurant's cuisine. However, a portion of guests express dissatisfaction with limited variety, shorter serving hours and a perception of monotony in the menu.
Room quality is a significant highlight of the hotel. Guests consistently commend the very clean, comfortable and spacious rooms. The appearance of the rooms aligns well with promotional photos, setting clear expectations. While some minor drawbacks are mentioned, such as occasional small room sizes and lack of tissues, overall, the rooms are equipped with everything necessary for a comfortable stay, including complimentary tea and coffee.
Cleanliness is a standout feature with guests frequently noting the meticulous daily cleaning and the overall pristine condition of the hotel, aided by its relatively new status. This extends to the clean ambiance throughout the premises, including the spotless pool area.
The staff at Volga Hotel Baku receive excellent reviews for their politeness, friendliness and helpfulness. Guests appreciate the team's readiness to assist with various needs, including taxi arrangements and city directions. Multilingual staff ensure smooth communication, which enhances the guest experience. Particular staff members are even singled out for exceptional service, significantly contributing to the hotel's positive reputation for quality service.
In summary, Volga Hotel Baku provides a generally pleasant stay characterized by its clean and comfortable rooms, excellent service and serene location, making it a reliable option for travelers seeking a quiet environment and commendable hospitality.
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