Alea Tulum is a charming and beautiful hotel located just outside of Tulum, offering a peaceful and calm location perfect for relaxation. The hotel boasts an ideal location on a quiet stretch of white sandy beach with direct access to the ocean. Guests highly recommend hiring a car to drive instead of taking expensive taxis. The hotel staff is great and the beach is beautiful, although swimming can be difficult due to rocks. The hotel's breakfast is amazing and outstanding, while the dinner options are mixed. The rooms are spacious, comfortable and offer breathtaking ocean views with a focus on cleanliness and attention to detail. The staff is friendly, helpful, attentive and professional, making guests feel pampered and cared for. The hotel provides free Wifi and a beautiful pool with direct beach access. While the beach area is a bit rocky, it's still a lovely place to relax and enjoy the scenery. The hotel is family-friendly and perfect for couples seeking a cozy, familial atmosphere. The beds are huge and comfortable, ensuring a great night's sleep. The hotel offers beachfront swim-up suites and rooms with private pools that guests highly recommend. Overall, Alea Tulum is a fantastic and perfectly designed hotel for a dreamy vacation near Tulum and the ruins.
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Dreams Tulum Resort & Spa is a top-notch resort, praised by guests for its beautiful location on the beach with stunning ocean views, amazing architecture that blends with the backdrop of Tulum and priority given to security. While the breakfast received mixed reviews, the majority of guests enjoyed the buffet and the variety of continental restaurants offered. The dining experience overall had mixed reviews with some guests raving about the food and others finding it mediocre or poor. The rooms are spacious, clean and comfortable, even though some guests experienced issues with maintenance. The resort is well-maintained and clean, despite some negative comments about room maintenance and seagrass on the beach. The staff is friendly, professional and outstanding with many guests praising their polite, helpful and entertaining nature. The pool and beach areas are beautiful and well-maintained, perfect for relaxing and enjoying the vacation. The resort is also family-friendly with facilities and activities for kids. While some guests complained about certain issues, overall, Dreams Tulum Resort & Spa is an exceptional five-star resort offering amazing amenities and services for a luxurious and enjoyable stay.
The Conrad Tulum Riviera Maya is a hotel with exceptional staff who are friendly, helpful and always eager to go above and beyond to ensure guests have a fantastic stay. The team takes pride in their work and provides great service with a hospitable attitude. While there were a few comments about some staff members who may have needed more training, overall the reviews speak to a team that is dedicated to providing guests with an unforgettable experience. If you want to be treated like royalty on your next vacation, book a stay at the Conrad Tulum Riviera Maya.
Bahia Principe Explore Coba - All Inclusive offers a superb family-oriented experience in a tranquil location near Tulum, allowing easy access to vibrant neighboring towns and natural beauty. The resort is praised for its cleanliness and well-maintained property, with friendly staff providing warm and attentive service that enhances the overall stay. Families find the resort ideal, enjoying activities tailored to children, such as exceptional kids’ clubs, a delightful children’s water park, and engaging kids' staff. The vast array of amenities and entertainment options ensures a pleasant experience for guests of all ages.
The dining experience at Bahia Principe Grand Coba is well-regarded, particularly the breakfast selections which feature a variety of fresh fruits, vegetables, and eggs. Though there are occasional critiques regarding sweet breakfast juices, the buffet offerings across meal periods receive positive remarks for their quality and variety. While the dinner menus provide delicious international and Mexican dishes, guests recommend improvements to the reservation system for à la carte dining to enhance accessibility to specialty restaurants.
Guests appreciate the spacious rooms, comfortable beds, and peaceful atmosphere, despite noting signs of aging in the facilities. Cleanliness remains a positive aspect, though certain areas, like sun loungers and bathroom fixtures, could benefit from updates. The pools are a standout feature, praised for their beauty, cleanliness, and ample space. The vibrant pool area caters to families and adults, offering engaging entertainment and a serene ambiance.
While the beach is a bit distant, shuttles offer easy access to a lovely, clean, and organized beach area. Despite its rocky terrain and seaweed challenges, the proximity to Tulum adds charm to the location. Overall, Bahia Principe Grand Coba presents a welcoming and enjoyable environment that appeals to families and guests seeking relaxation and fun. Enhancements to certain facilities and processes could further elevate the experience at this expansive resort.
Bahia Principe Explore Tulum - All Inclusive is a beautiful and convenient location for families with access to nearby beaches and historical sites. The breakfast experience is a highlight for many guests with a wide variety of options to satisfy all tastes. The dinner options are generally quite good with top-notch meals at the individual restaurants. The rooms are spacious and clean with renovated and modern facilities, although some guests noted minor issues with privacy and dated fixtures. The hotel maintains a high standard of cleanliness with well-kept grounds and gardens. The staff are friendly and helpful with exceptional service from specific staff members. The pool area is fantastic with multiple large pools and entertaining shows, although some guests noted early closing times and lack of poolside service. The beach has mixed reviews with some guests finding it beautiful and others noting seaweed and rocks. The resort is an excellent destination for families with children with a variety of activities and facilities to keep little ones entertained. The beds are generally comfortable and provide a good night's sleep. Overall, Bahia Principe Explore Tulum - All Inclusive is a fantastic resort with useful facilities for both children and adults alike.
Siente Tulum Hotel & Cenote Club is a standout choice for travelers who prioritize convenience and cleanliness, nestled in a prime location near Tulum's historic ruins and beautiful beaches. Its proximity to key attractions allows guests to effortlessly explore the region's wonders while enjoying a tranquil retreat away from the town's hustle. Guests appreciate the spacious and modern rooms, featuring comfortable beds, clean interiors, and delightful additions like hammocks and balconies, which provide a serene atmosphere for relaxation.
The hotel earns high marks for cleanliness, maintained through diligent housekeeping and well-kept facilities that leave guests feeling pampered. Staff members, known for their remarkable friendliness and attentiveness, enhance the overall experience by providing exceptional service and support, whether at the reception, during meals, or in other interactions.
Siente Tulum Hotel & Cenote Club's rooftop terrace captivates visitors with its enchanting ambiance, offering breathtaking views, a swimming pool, and a bar perfect for unwinding. The rooftop is celebrated for its potential to provide tranquil moments, particularly at sunrise or sunset, despite minor maintenance feedback. Guests relish the opportunity to enjoy meals with striking views, adding significant value to their stay.
While the breakfast and dinner offerings receive mixed feedback, those appreciating authentic Mexican flavors find satisfaction, and the pleasant location and staff add redeeming qualities. However, some guests explore dining options outside the hotel for more variety and better price performance.
For those traveling by car, the availability and convenience of free parking enhance the stay, making it easier to explore Tulum and its surroundings.
Siente Tulum Hotel & Cenote Club's exceptional Wi-Fi and modern amenities further contribute to its appeal, making it suitable for work and leisure alike. Facilities like cable TV with Netflix and YouTube complement the high-quality internet service, ensuring a satisfying digital experience.
Overall, Siente Tulum Hotel & Cenote Club is an ideal choice for travelers seeking a modern, comfortable, and clean environment with excellent service, a spectacular location, and reliable digital connectivity. Despite a few areas for improvement, such as breakfast variety and occasional bed noise, the hotel promises a delightful stay for those looking to immerse themselves in Tulum's unique ambiance.
Biwa Tulum is an exceptional hotel nestled in the heart of Tulum, offering travelers a convenient and vibrant setting while maintaining a peaceful and quiet atmosphere. Just a short walk from the main strip, the hotel is strategically located near shops, restaurants, and bars, making it an ideal base for exploring the local area. Guests appreciate its proximity to the ADO bus station and nearby attractions such as cenotes, ruins, and the beach, accessible by taxi or bike.
A delightful breakfast experience enhances the stay at Biwa Tulum, often praised for its quality and variety at Don Tomás, a quaint café adjacent to the hotel. The à la carte menu includes a satisfying selection from fresh fruits to savory dishes, complemented by excellent coffee. This enjoyable start to the day is paired with the café's inviting atmosphere and the friendliness of the service.
The accommodations at Biwa Tulum are consistently highlighted for their spaciousness, cleanliness, and modern design. Rooms feature large, comfortable beds, high ceilings, and, in some cases, well-equipped kitchenettes, making longer stays convenient. The newness of the hotel is evident in its stylish and tidy environment, which adds to its appeal.
Guests frequently commend the hotel staff for their friendliness and professionalism, noting key individuals who exemplify excellent service. The team goes above and beyond, making visitors feel well-supported and comfortable, while also providing valuable local recommendations.
The hotel's amenities, such as a clean and charming pool, a rooftop terrace, and a spacious gym, complement the overall stay. The pool, often feeling exclusive due to limited usage, offers a relaxing setting paired with the beautiful rooftop area for lounging.
Biwa Tulum also provides a safe and convenient parking experience, appreciated for its easy access and complimentary nature. Families find the hotel especially suitable, with spacious apartments and accommodating staff creating a family-friendly environment.
The hotel's focus on comfort shines through in its high-quality beds, ensuring guests enjoy restful nights. As a true four-star experience with exceptional service, Biwa Tulum stands out for its convenient location, inviting atmosphere, and dedication to guest satisfaction, making it a highly recommended choice for travelers in Tulum.
Aloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Motto By Hilton Tulum is widely praised for its strategic location nestled between Tulum's bustling city center and its scenic beaches, providing guests with easy access to both areas. The hotel's positioning within a small shopping center adds convenience with several eateries and shops nearby, making essentials easily accessible. Guests appreciate the rooftop atmosphere, including a well-equipped gym and inviting areas for unwinding, contributing to the hotel's modern and well-decorated environment. The cleanliness of Motto By Hilton Tulum is consistently highlighted, with immaculate rooms and common spaces reflecting a well-maintained ambiance.
The dining experience at the hotel receives positive acclaim, particularly for dinner options at the rooftop and lobby restaurants, where guests savor delicious food, remarkable cocktails, and a pleasant atmosphere enhanced by excellent DJ performances and friendly staff. Though breakfast options could benefit from more variety and inclusivity, the attentive service and standout dishes available receive commendation. The compact yet stylish rooms offer a cozy intimate atmosphere that is clean and well-kept, suitable for short stays and couples.
The staff at Motto By Hilton Tulum are notably welcoming and attentive, enhancing guests' experiences through exceptional service across different areas of the hotel. Recognition is given to the rooftop bar staff for their legendary service, enriching the lively environment with a mix of professionalism and approachability. For connectivity needs, the hotel's Wi-Fi is generally reliable with strong signals in communal areas, adding to a satisfying stay.
The gym facilities are distinguished for their size and array of equipment, receiving high praise and setting a benchmark for hotel fitness centers. Complimenting the gym is the stunning rooftop pool, a favorite spot among guests for its views and relaxing ambiance. The secure underground parking garage offers added convenience, allowing guests to explore the region with ease, further enhancing the overall appeal of Motto By Hilton Tulum as a comfortable accommodation choice in Tulum.
While there are occasional mentions of less favorable aspects such as room noise, music volume, and room insulation, the overall impression remains overwhelmingly positive. Despite mixed reviews on bed comfort, Motto By Hilton Tulum stands out as an attractive option for travelers seeking a modern boutique experience in a central and convenient Tulum location.
Kimpton Aluna Resort Tulum by IHG, is a great choice for those seeking a peaceful retreat away from the crowded areas of Tulum. The hotel's location is ideal for easy access to both Tulum centre and the beach with bicycles available for rent. The breakfast at the hotel is highly praised with guests enjoying the well-made and tasty menu plates. The rooms are spacious, clean and well-appointed with friendly and helpful staff. The hotel's 5-star facilities and staff receive high ratings from guests. The two tranquil pool areas are also great for chilling with swim-up bars and shaded areas for drinks and food. The only downside mentioned by some guests was the high cost of drinks and breakfast. Overall, Kimpton Aluna Resort Tulum provides an outstanding experience for guests and is highly recommended.
Grand Oasis Riviera - All Inclusive receives praise for its stunning beachfront location, offering guests easy access to turquoise waters and serene sandy shores. The resort's proximity to renowned attractions such as Akumal Beach and Tulum enhances its appeal as a fantastic base for both relaxation and exploration. The atmosphere is enriched by a charming environment complete with lovely dining options and numerous pools, providing diverse and scenic views for guests to unwind.
The dining experiences at the resort are positively highlighted, with guests enjoying a variety of delicious food without the need for reservation, especially at the noteworthy Miramar restaurant. Although the buffet receives mixed feedback regarding flavor and variety, the overall culinary offerings are deemed satisfying, contributing to a memorable stay. Breakfast similarly garners positive reviews for its abundance and diversity, adding to the comprehensive all-inclusive experience.
The hotel staff is commended for their friendliness and attentiveness, significantly enhancing guest satisfaction. Their warm service across various areas, especially at bars and restaurants, guarantees a welcoming atmosphere. Specific staff members have been acknowledged for their exceptional service, further uplifting the overall hotel experience.
Facilities around the resort, including the seven pools and vibrant beach, provide ample options for relaxation and recreation. The rooftop and infinity pools are popular for their beauty, while the beach excels with its crystal-clear waters suitable for snorkeling. These elements collectively form a delightful blend of land and sea activities that cater to both families and individual guests.
Families especially appreciate the amenities geared towards children, such as the kids club and designated pools. These contribute to a stress-free and enjoyable vacation, although some guests suggest enhancements to further enrich the children's experience.
Despite some mixed feedback on room conditions and cleanliness, the spacious and comfortable rooms with breathtaking sea views remain a highlighted feature among guests. Maintenance and cleanliness in certain areas require improvement to align better with the overall scenic charm of the resort.
In summary, Grand Oasis Riviera - All Inclusive offers a picturesque setting complemented by commendable dining, friendly staff, and relaxing facilities, making it a compelling choice for a tranquil and satisfying getaway amidst beautiful surroundings.
Secrets Akumal Riviera Maya - Adults Only is a beautiful resort located on one of the largest reefs in Mexico, making it a tropical paradise perfect for a relaxing vacation. The beach area is stunning and well-maintained with a turtle sanctuary and marine park close by for exploring. The preferred club ocean view rooms offer breathtaking views of the ocean, making for a quintessential beach getaway. The breakfast is a true delight with fresh and delicious options available. The dining experience has received mixed reviews, but the majority of guests enjoyed the excellent food at the various restaurants. The rooms are spacious, lovely and have comfortable beds, making for a luxurious stay. The cleanliness is excellent throughout the resort with top-notch hospitality and sanitation policies in place. The staff is incredibly friendly, courteous, helpful and professional, going above and beyond to ensure guests have an exceptional stay. The spa is a luxurious and relaxing experience with excellent massages and a tranquil atmosphere. The pools and beach are beautiful and well-cared for with plenty of restaurant and bar options available. The resort is mainly for couples, making it an excellent choice for a romantic trip or a fun stay with adult friends. Overall, Secrets Akumal Riviera Maya - Adults Only is a concept club that's truly worthy of the luxury title, offering an unforgettable vacation in paradise.
The Waves Tulum by BNB Experience receives high praise for its modern and stylish aesthetic, spacious accommodations, and exceptional service. Many guests appreciate the beautifully designed hotel, which offers a relaxing retreat despite its positioning in a less developed area of Tulum. Although the location might pose some challenges, those with transportation find it a quieter escape from the bustling central zones.
Breakfast offerings at the hotel are generally held in high regard, with a varied and satisfying buffet featuring both Mexican and American dishes. The dining experience boasts freshly baked pizzas and quality meals, though it can be on the expensive side, with some guests noting a limited menu. The comfortable and spacious rooms often likened to mini-apartments, are another highlight, complete with private whirlpools and well-equipped kitchenettes for added convenience.
Cleanliness is mostly praised, with rooms and facilities shining in terms of upkeep, despite a few reviews calling attention to lapses in maintenance. The staff consistently impresses with their warm hospitality and attentiveness, contributing significantly to a memorable stay.
The hotel offers multiple recreational amenities, including several pools that are modern and well-maintained, providing a pleasant environment enriched by greenery. The spa and gym add to the wellness offerings, although some suggest the gym might benefit from further maintenance. Families find the hotel appealing due to its accommodations tailored for various sizes, thoughtful amenities, and engaging areas for kids, with friendly staff enhancing the experience.
Connectivity, particularly Wi-Fi, sees mixed reviews, with some guests experiencing unreliable service. Parking solutions are efficiently executed, with ample space and protection for vehicles, contributing to a comfortable travel experience.
Overall, The Waves Tulum by BNB Experience stands out for its stylish, spacious accommodations and array of amenities that cater to relaxation and practical needs, making it an appealing choice for travelers seeking comfort and tranquility in Tulum.
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