Hotel Paradiso Como is a highly recommended place to stay with magnificent views of Lake Como situated at the top of a mountain. The location is surrounded by several viewpoints and is a great place for hiking. Despite the challenging drive up to the hotel, the view from the terrace is worth it. The hotel offers a free shuttle service to guests who don't want to walk up the thirty-minute uphill from the funicular. The hotel provides inclusive and delicious breakfast in their restaurant with a panoramic view of Lake Como. Guests have also enjoyed dinner that offers a range of simple yet refined dishes. Hotel Paradiso Como boasts comfortable and well-equipped rooms with modern decor and welcoming ambiance. The hotel is also kept clean and tidy with exceptional customer service from friendly and knowledgeable staff. The pool is a hit or miss with guests, but the heated outdoor pool and Jacuzzi offer stunning views of Lake Como. Finally, the hotel offers a convenient and free parking service in front. Hotel Paradiso Como is an ideal hotel for families with children due to the warm and welcoming atmosphere and various activities provided for kids.
Hotel Serpiano, majestically perched above Lake Lugano, offers a remarkable experience with its stunning vistas and serene surroundings that captivate guests. Nestled on a mountainside, the hotel provides an idyllic escape perfect for nature enthusiasts and hikers, with trails starting right from the doorstep. The beautiful forest surrounding the hotel makes it an ideal spot for relaxation, enhanced by convenient amenities like a spa and pool. Guests often highlight the hotel's peaceful environment as a top-notch choice for a getaway.
The breakfast experience at Hotel Serpiano receives consistent praise for its varied and abundant buffet, featuring fresh and plentiful selections. While there are minor suggestions for improvement, guests find the breakfast satisfying, particularly as it is enjoyed against the backdrop of the hotel's spectacular views. Dinner in the hotel garners appreciation, especially for Ticino specialties, with dining on the terrace offering delightful experiences amidst picturesque scenery. The staff's friendliness contributes positively to the dining experience, though some improvements in portion sizes and variety are noted.
Guests appreciate the spacious, clean rooms with retro-style furnishings that allow them to soak in the breathtaking views from balconies or terraces. The hotel’s spa and wellness facilities complement the serene environment, providing a relaxing retreat from daily explorations. Cleanliness across the hotel, including well-maintained common areas and amenities, generally impresses guests, though some suggest more attention to detail in certain areas.
The exceptional service offered by the multilingual staff is frequently commended, creating a warm and welcoming atmosphere throughout the hotel. While occasional lapses in service occur, the overall dedication and professionalism make Hotel Serpiano a preferred choice for visitors seeking attentive care.
The pool area is lauded for its tranquility and cleanliness, featuring a large indoor pool and associated amenities that enhance the relaxation experience. Compliments extend to the parking facilities, which provide ample and secure options directly at the hotel, ensuring convenience for guests arriving by car.
Despite mixed feedback regarding bedding comfort, many find the beds at Hotel Serpiano satisfactory, contributing to a restful stay. Overall, the hotel successfully meets the expectations of travelers looking for natural beauty and relaxation, making it a memorable choice for those visiting the region.