Riverside Holiday Apartments
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsRiverside Holiday Apartments in Ballina consistently receive positive reviews, particularly for their outstanding location. Guests frequently praise the central positioning, which offers convenient access to the town center, shops, restaurants and picturesque views of the Richmond River. The proximity to local amenities and the delightful walks along the waterfront enhance the overall experience, making it an excellent base for exploring Ballina.
The rooms at Riverside Holiday Apartments are often described as spacious, comfortable and well-maintained. Many guests appreciate the good-sized balconies and lounge areas with beautiful river views. Cleanliness is a strong point with most guests finding the apartments tidy and well-kept. The beds are generally comfortable, contributing to a satisfactory stay and secure parking along with the friendly and helpful staff further elevate the guest experience.
However, a few areas for improvement are noted. Some guests encountered issues such as outdated decor, insufficient lighting and views of less desirable areas like garbage bins in certain rooms. Occasional lapses in cleanliness and maintenance were also reported, though these seem to be more isolated incidents.
The staff at Riverside Holiday Apartments receive high commendations for their friendliness and helpfulness. Guests appreciate the smooth check-in and check-out process, along with the personal touch provided by the proprietors. Special mentions are made for the approachable reception staff, whose cheerful demeanor enhances the overall experience.
The indoor pool garners mixed reactions. While some find it a delightful feature, especially during cooler months, others face disappointment due to unexpected closures, limited access and maintenance issues. Despite these drawbacks, the pool is appreciated when operational.
Secure, undercover parking is another positive aspect frequently highlighted by guests, although some mention that the spaces can be tight.
Overall, Riverside Holiday Apartments are praised for their ideal location, spacious and comfortable accommodations and exceptional staff service with minor areas for improvement regarding room updates and pool accessibility.
Categories
The rooms at Riverside Holiday Apartments are often described as spacious, comfortable and well-maintained. Many guests appreciate the good-sized balconies and lounge areas with beautiful river views. Cleanliness is a strong point with most guests finding the apartments tidy and well-kept. The beds are generally comfortable, contributing to a satisfactory stay and secure parking along with the friendly and helpful staff further elevate the guest experience.
However, a few areas for improvement are noted. Some guests encountered issues such as outdated decor, insufficient lighting and views of less desirable areas like garbage bins in certain rooms. Occasional lapses in cleanliness and maintenance were also reported, though these seem to be more isolated incidents.
The staff at Riverside Holiday Apartments receive high commendations for their friendliness and helpfulness. Guests appreciate the smooth check-in and check-out process, along with the personal touch provided by the proprietors. Special mentions are made for the approachable reception staff, whose cheerful demeanor enhances the overall experience.
The indoor pool garners mixed reactions. While some find it a delightful feature, especially during cooler months, others face disappointment due to unexpected closures, limited access and maintenance issues. Despite these drawbacks, the pool is appreciated when operational.
Secure, undercover parking is another positive aspect frequently highlighted by guests, although some mention that the spaces can be tight.
Overall, Riverside Holiday Apartments are praised for their ideal location, spacious and comfortable accommodations and exceptional staff service with minor areas for improvement regarding room updates and pool accessibility.
Aparthotel with Swimming Pool
Provides a comfortable stay with access to a pool, ideal for families and individuals looking for a relaxing holiday experience.
Indoor Pool
Aparthotel with Free Wi-Fi
Being an aparthotel, Riverside Holiday Apartments caters to guests who desire extended stays. Free Wi-Fi is a must-have for such guests, allowing them to work and stay connected.
Aparthotel with Parking
These apartments provide parking for guests.
Aparthotel Taking Steps Towards Sustainability
Accessible Aparthotel
Aparthotel with Indoor Pool
Guest Reviews
Riverside Holiday Apartments in Ballina has received overwhelmingly positive feedback from guests regarding its location. Many describe the location as fantastic, perfect and superb with numerous mentions of its close proximity to the town center, shops, restaurants and the river.
Guests highlight the convenience of being right behind the main street and within walking distance to everything needed, from cafes and local eateries to major shops like Woolworths and the RSL. The central positioning in the heart of Ballina allows for easy access to both business and leisure destinations.
The picturesque views overlooking the Richmond River and the waterfront add to the appeal with several reviews emphasizing the delightful walks along the river boardwalk and the beautiful balcony views. This riverside setting contributes to making the location not just practical but also aesthetically pleasing.
Overall, the Riverside Holiday Apartments seems to be favored for its ideal and central location, making it easy for guests to explore and enjoy Ballina’s amenities and scenic spots.
Riverside Holiday Apartments offers spacious and comfortable rooms that seem to impress many of its guests. The large apartments come well-equipped, featuring amenities such as good-sized balconies and lounge areas with beautiful views of the river. Cleanliness is consistently noted with rooms being described as tidy and well-maintained. Beds are often highlighted as very comfortable, adding to the overall quality of the stay.
The location is another positive aspect, conveniently situated near pubs and cafes with secure parking available. Guests appreciate the friendly and helpful staff, contributing to an accommodating and pleasant experience. Many reviews emphasize the excellent value for money, particularly the three-bedroom apartments which are touted as huge and outstanding.
However, not all reviews are entirely positive. Some rooms, particularly those at the back of the hotel, were found to be less desirable with views of garbage bins and noisy air conditioning units and issues such as broken window louvers. There were also mentions of outdated decor and insufficient lighting in some bedrooms.
Overall, the Riverside Holiday Apartments are praised for their spaciousness, comfort and convenient location, although a few updates and improvements could enhance the guest experience further.
Riverside Holiday Apartments offers a mixed experience when it comes to bed comfort. While many guests found the beds comfortable, even describing them as comfy, very comfortable and beautiful, there are numerous accounts of dissatisfaction as well. Some found the mattresses hard, sloping or even atrocious, highlighting major discomfort during their stay. The double beds were often criticized for being small and in need of replacement. Issues with bedding ranged from scratchy linens to dirty flannel blankets, which also affected the overall experience. For those who prioritize a good night's sleep, the variability in bed quality may be a significant consideration when choosing Riverside Holiday Apartments.
Riverside Holiday Apartments enjoys praise for its cleanliness with many guests describing the rooms as clean, comfortable and spacious. Several reviewers highlighted the excellent air conditioning and secure underground parking, as well as the convenient location near supermarkets, restaurants and cafes. The staff received commendations for their politeness and helpfulness, contributing positively to the guest experience.
However, some reviews noted areas for improvement. While some found the rooms exceptionally clean, others encountered issues such as outdated decor, poorly maintained fixtures and occasional lapses in cleanliness, including dirty towels and mould in the bathrooms. A few guests were disappointed with the quality of the cleaning service and the condition of certain amenities. Despite these concerns, the overarching sentiment from many guests was appreciation for the well-kept, spacious accommodations and courteous service.
Riverside Holiday Apartments boasts an exceptional team, consistently praised for their friendliness and helpfulness. Guests often highlight the incredible and polite nature of the staff, noting their willingness to assist with any inquiries and ensure a smooth check-in and check-out process. The owner is frequently mentioned for being very friendly and approachable, adding a personal touch to the guest experience. Many reviews specifically commend the reception staff, including a special mention for Marnie, whose cheerful demeanor makes the booking process a pleasure.
Despite an isolated issue with missing tea or coffee in the kitchen and some difficulty in connecting to the wifi without immediate assistance, the staff’s overall performance remains highly regarded. The manager's willingness to accommodate reservation changes is a testament to the hotel's dedication to guest satisfaction. With an interesting and smooth check-in process and a consistently friendly and helpful attitude, the staff at Riverside Holiday Apartments significantly enhance the overall guest experience.
The pool at Riverside Holiday Apartments drew mixed reactions from guests with some finding it to be a highlight of their stay. The indoor swimming pool was particularly praised for being a treat, especially welcoming during cooler months. However, there were several issues reported, including unexpected closures and limited access, which left some guests unable to use the facility. Additionally, the pool was sometimes closed earlier than advertised and one guest noted it wasn't available on a Sunday morning. Others mentioned the pool being cold or exposed to people in the gym and there was feedback about a strong chlorine smell deterring usage. Despite these drawbacks, when accessible and maintained, the pool provided a delightful experience for many.
Riverside Holiday Apartments offer a secure and convenient parking experience, featuring an underground car park that guests consistently appreciate for its safety. The dedicated, undercover parking spots contribute to a sense of security, which is frequently highlighted in reviews. Onsite parking is available and easy to use with guests mentioning the benefit of allocated spaces that ensure peace of mind. However, some visitors noted that the parking area can be a tight squeeze. Despite this minor inconvenience, the overall sentiment towards the parking facilities is positive, emphasizing the property's commitment to secure and reliable parking options.
Location Show Map
Location
Guests highlight the convenience of being right behind the main street and within walking distance to everything needed, from cafes and local eateries to major shops like Woolworths and the RSL. The central positioning in the heart of Ballina allows for easy access to both business and leisure destinations.
The picturesque views overlooking the Richmond River and the waterfront add to the appeal with several reviews emphasizing the delightful walks along the river boardwalk and the beautiful balcony views. This riverside setting contributes to making the location not just practical but also aesthetically pleasing.
Overall, the Riverside Holiday Apartments seems to be favored for its ideal and central location, making it easy for guests to explore and enjoy Ballina’s amenities and scenic spots.
Rooms
The location is another positive aspect, conveniently situated near pubs and cafes with secure parking available. Guests appreciate the friendly and helpful staff, contributing to an accommodating and pleasant experience. Many reviews emphasize the excellent value for money, particularly the three-bedroom apartments which are touted as huge and outstanding.
However, not all reviews are entirely positive. Some rooms, particularly those at the back of the hotel, were found to be less desirable with views of garbage bins and noisy air conditioning units and issues such as broken window louvers. There were also mentions of outdated decor and insufficient lighting in some bedrooms.
Overall, the Riverside Holiday Apartments are praised for their spaciousness, comfort and convenient location, although a few updates and improvements could enhance the guest experience further.
Beds
Cleanliness
However, some reviews noted areas for improvement. While some found the rooms exceptionally clean, others encountered issues such as outdated decor, poorly maintained fixtures and occasional lapses in cleanliness, including dirty towels and mould in the bathrooms. A few guests were disappointed with the quality of the cleaning service and the condition of certain amenities. Despite these concerns, the overarching sentiment from many guests was appreciation for the well-kept, spacious accommodations and courteous service.
Staff
Despite an isolated issue with missing tea or coffee in the kitchen and some difficulty in connecting to the wifi without immediate assistance, the staff’s overall performance remains highly regarded. The manager's willingness to accommodate reservation changes is a testament to the hotel's dedication to guest satisfaction. With an interesting and smooth check-in process and a consistently friendly and helpful attitude, the staff at Riverside Holiday Apartments significantly enhance the overall guest experience.
Pool
Parking
Yes, Riverside Holiday Apartments has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Riverside Holiday Apartments.
No, Riverside Holiday Apartments doesn't allow dogs.
Yes, parking facilities are available at Riverside Holiday Apartments.
No, Riverside Holiday Apartments doesn't have a gym.
Location Show Map
More Options
