Diamond Resort Phuket Official Account
Bang Tao Beach
7.99188900,
98.29922600
,
106 Soi Cherngtaley 14, Srisoonthorn Road, Cherngtaley, Thalang, Phuket
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Summary of reviewsDiamond Resort Phuket receives high praise across numerous areas from guests, creating an overall positive and inviting experience.
The resort's location is highly appreciated for its proximity to Bang Tao Beach, accessible within a 10 to 20-minute walk or via the resort's free shuttle service. This service also extends to local shopping centers like Boat Avenue and Porto de Phuket, ensuring ease of access despite the hotel’s slightly remote position. Guests enjoy the quiet and peaceful surroundings, away from the busier tourist areas and praise the nearby cafes and restaurants.
The breakfast offerings are frequently highlighted for their quality and variety with a well-organized buffet featuring both Western and Thai cuisine. Guests appreciate the delightful selection and tasty dishes that kickstart their day positively. Although some mention the need for more diverse options like halal food, the breakfast remains a prominent and enjoyable feature.
Dinner at the in-house restaurant also garners commendations, particularly for its delicious burgers, pizzas and overall dining experience. The extensive menu and high-quality dishes make dining a pleasure, whether in the restaurant or through room service, particularly benefiting families with young children. Though some find the food prices slightly high, the overall dining experience is rated very positively.
The rooms at Diamond Resort Phuket stand out for their comfort, cleanliness and modern amenities. Guests appreciate the spacious and well-equipped accommodations, ideal for both short and extended stays. Cleanliness is a key highlight with rooms and common areas maintained to high standards and housekeeping receiving frequent commendations for their thoroughness and efficiency.
The resort staff are repeatedly praised for their exceptional hospitality and efficiency. Guests feel warmly welcomed by the friendly and professional team with specific mentions of staff members who go above and beyond to assist guests, enhancing the overall experience significantly.
The WiFi service is generally reliable and strong, catering well to the needs of guests, especially those requiring a stable connection for work. Although there are occasional reports of intermittent connectivity, the majority of feedback indicates a positive experience.
The gym, while functional with dated equipment, is appreciated for its availability, though some guests note that it can become busy and feels limited in space. The pool area, on the other hand, is a standout feature, admired for its spaciousness and aesthetic appeal, contributing to a pleasant and playful environment, particularly for families.
Parking at the resort is convenient and well-organized, offering free and valet options which guests find highly accommodating. Additionally, the availability of a tuk-tuk parking lot and excellent shuttle services further enhance the ease of transportation.
Overall, Diamond Resort Phuket excels through its strategic location, quality dining, comfortable amenities, exceptional cleanliness and friendly staff, making it a recommended choice for both short visits and extended stays.
Categories
The resort's location is highly appreciated for its proximity to Bang Tao Beach, accessible within a 10 to 20-minute walk or via the resort's free shuttle service. This service also extends to local shopping centers like Boat Avenue and Porto de Phuket, ensuring ease of access despite the hotel’s slightly remote position. Guests enjoy the quiet and peaceful surroundings, away from the busier tourist areas and praise the nearby cafes and restaurants.
The breakfast offerings are frequently highlighted for their quality and variety with a well-organized buffet featuring both Western and Thai cuisine. Guests appreciate the delightful selection and tasty dishes that kickstart their day positively. Although some mention the need for more diverse options like halal food, the breakfast remains a prominent and enjoyable feature.
Dinner at the in-house restaurant also garners commendations, particularly for its delicious burgers, pizzas and overall dining experience. The extensive menu and high-quality dishes make dining a pleasure, whether in the restaurant or through room service, particularly benefiting families with young children. Though some find the food prices slightly high, the overall dining experience is rated very positively.
The rooms at Diamond Resort Phuket stand out for their comfort, cleanliness and modern amenities. Guests appreciate the spacious and well-equipped accommodations, ideal for both short and extended stays. Cleanliness is a key highlight with rooms and common areas maintained to high standards and housekeeping receiving frequent commendations for their thoroughness and efficiency.
The resort staff are repeatedly praised for their exceptional hospitality and efficiency. Guests feel warmly welcomed by the friendly and professional team with specific mentions of staff members who go above and beyond to assist guests, enhancing the overall experience significantly.
The WiFi service is generally reliable and strong, catering well to the needs of guests, especially those requiring a stable connection for work. Although there are occasional reports of intermittent connectivity, the majority of feedback indicates a positive experience.
The gym, while functional with dated equipment, is appreciated for its availability, though some guests note that it can become busy and feels limited in space. The pool area, on the other hand, is a standout feature, admired for its spaciousness and aesthetic appeal, contributing to a pleasant and playful environment, particularly for families.
Parking at the resort is convenient and well-organized, offering free and valet options which guests find highly accommodating. Additionally, the availability of a tuk-tuk parking lot and excellent shuttle services further enhance the ease of transportation.
Overall, Diamond Resort Phuket excels through its strategic location, quality dining, comfortable amenities, exceptional cleanliness and friendly staff, making it a recommended choice for both short visits and extended stays.
Hotel near Golf Courses
Located on Srisoonthorn Road in Cherngtaley, this hotel offers convenient access to the prominent Laguna Golf Phuket within the Bang Tao Beach area.
Hotel Taking Steps Towards Sustainability
Designed with sustainability, this resort focuses on energy conservation through LED bulbs and efficient air-conditioning, and water conservation using a wastewater treatment plant for irrigation. It also implements recycling and composting programs.
Family Friendly Hotel
This resort balances relaxation with engaging activities suitable for all ages, making it an excellent choice for a family vacation. It offers well-appointed suites with necessary amenities.
Hotel with Free Wi-Fi
Diamond Resort Phuket offers modern apartments with kitchen facilities and a rooftop pool. Free Wi-Fi is provided throughout the property, ensuring guests can easily access the internet.
Business Hotel
Diamond Resort Phuket offers comfortable accommodations and essential business services, making it a suitable option for budget-conscious business travelers. Its central location provides easy access to nearby business districts and amenities.
Hotel with Parking
Diamond Resort Phuket Official Account has free parking available for guests. The hotel is well-regarded.
4-Star Hotel
This hotel features a beach shuttle, children's play area, and car rental services. It also provides beach towels and airport transfer, enhancing convenience for guests.
Hotel with Children's Pool
Diamond Resort Phuket features a shallow kids' pool suitable for families. The resort also has a playground on site for children's recreation.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Diamond Resort Phuket boasts a variety of positive aspects centered around its location, making it an appealing choice for travelers seeking convenience and ease of access. Guests appreciate its strategic proximity to Bang Tao Beach with many noting that the beach is reachable within a 10 to 20-minute walk or a short shuttle ride provided by the hotel. The resort is favorably situated near a selection of cafes and restaurants, enhancing the dining options for guests.
The provision of free shuttle services to the beach and local shopping centers like Boat Avenue and Porto de Phuket addresses the challenge of its relatively remote location, making it easier for guests to explore nearby attractions without hassle. The surroundings are described as quiet and peaceful, ideal for those needing a break from bustling tourist zones.
However, some guests noted that the hotel is somewhat distant from main tourist attractions and the lack of sidewalks makes walking to the beach or town a bit of an adventure. Despite being far from the main areas and facing some issues with nearby construction, guests praised the cleanliness, the swimming pool and the helpful staff. Overall, Diamond Resort Phuket offers a tranquil retreat with efficient shuttle services to keep guests connected to key spots in the vicinity.
At Diamond Resort Phuket, guests frequently praise the breakfast offerings. Many describe it as delicious, tasty and featuring a good variety. The breakfast buffet receives commendations for its sufficient and often exceptional spread, including Western and Thai cuisine, an omelette station, various breads, cheeses, hams and sausages. The buffet is noted for being well-organized with some guests highlighting its superb quality and rich selection.
However, there are a few areas for improvement. Some guests felt the breakfast needed more variety and tailored options, such as halal food. Others mentioned that the selection could become monotonous over prolonged stays and some found the restaurant space too small for the number of guests, occasionally resulting in busyness. The breakfast experience is also reported to occasionally lack barista-made coffee or a proper coffee machine.
Despite these minor criticisms, the general consensus is that the breakfast at Diamond Resort Phuket is a highlight of the stay with many recommending it for its taste and variety. Guests appreciate the delicious offerings and the pleasant dining experience, often finding it a satisfying start to their day.
Diamond Resort Phuket's in-house restaurant receives high praise from guests, particularly for its delicious burgers, pizzas and overall dining experience. Many have enjoyed the extensive and varied menu, noting the food and drinks as amazing and the service top-notch. Dishes are often described as excellent, delicious and of high standard with positive mentions of good and fine dining, especially for dinner. The restaurant offers great options whether dining in or ordering room service, which is particularly useful for families with young children. Guests also appreciate the breakfast variety and the availability of Belgian cuisine.
However, some have found the prices to be on the higher side with a few considering the food not worth the cost. The restaurant's affordability is mentioned, though it is slightly above average. Service reviews are mixed; while many found the staff accommodating, there were mentions of unfriendly service. Some diners had less favorable experiences, describing a decline in quality and a few negative dining experiences. Despite these occasional criticisms, the overall feedback on the restaurant is predominantly positive, making it a noteworthy part of Diamond Resort Phuket.
Diamond Resort Phuket offers a welcoming atmosphere paired with modern and clean accommodations. Guests frequently praise the resort's rooms for their comfort, cleanliness and well-thought-out amenities. Even the smallest rooms come equipped with essentials like a toaster, microwave and good-sized fridge, making them more convenient for longer stays.
The spaciousness of the rooms is a recurring highlight. Many visitors mention that the rooms are large, well-laid out and come with modern furniture and fittings. Suites and apartments often include additional features like full kitchens, adequate storage and even laundry machines, adding to the overall convenience.
Cleanliness is a strong point with numerous reviews emphasizing the spotless state of the rooms and the daily meticulous cleaning services. Guests also appreciate the well-functioning air conditioners, ample lighting in the bathrooms and the calm and peaceful environment of the hotel.
On the downside, a few guests mentioned issues like hard mattresses and occasional dampness, but these concerns are less common. The beds, while on the firmer side, have simple fixes like flipping the mattress. Some rooms may feel crowded due to the abundance of amenities and sporadic complaints about room size and balcony drying issues exist, though they appear to be outliers.
Additional positives include the resort's helpful and friendly staff, a well-maintained swimming pool and the complimentary shuttle bus service to the beach and local attractions. Overall, Diamond Resort Phuket seems to provide a clean, comfortable and well-equipped stay, making it a suitable choice for both short visits and longer stays.
At Diamond Resort Phuket, opinions about the beds are notably varied among guests. Many found the beds to be comfortable and cozy, appreciating the supportive firmness that some mattresses provided, ideal for those who prefer a more solid sleeping surface. A number of guests even reported that flipping the mattress improved their comfort significantly.
However, numerous visitors also expressed dissatisfaction with the beds. Common complaints highlighted beds being too hard, often compared to stone or concrete, making it difficult for some to sleep. Some guests also found the beds to be quite small, noting that this was less than ideal for families or those traveling with babies.
The bedding was generally well received with daily changes noted by many, although a few mentioned the need for more pillows and larger bed sizes to enhance comfort. Despite these mixed feelings, the staff’s polite and efficient service left a positive impression on many guests.
Diamond Resort Phuket is a modern and recently renovated gem that impresses guests with its high standards of cleanliness and well-maintained facilities. The hotel boasts spacious and clean rooms, equipped with ample storage space, safes, ironing facilities and good lighting in the bathrooms, particularly appreciated for makeup application. The common areas and the pool are frequently noted for their cleanliness, contributing to an overall spotless environment.
Housekeeping is generally praised for being efficient and attentive with rooms being cleaned daily to a high standard, often described as spotless and well-maintained. Guests have highlighted the immaculate condition of the rooms with fresh towels provided regularly. The bathrooms are particularly noted for being large and very clean.
Despite the overwhelmingly positive feedback on cleanliness, there are occasional mentions of lapses, such as stained bed sheets, unclean rooms, awkward smells in the hallways and inconsistent floor mopping. Nevertheless, the diligent housekeeping staff generally receive commendations for their efforts.
The resort’s friendly and helpful staff further enhance the pleasant and comfortable stay. With its sparkling clean blue water pool and serene ambiance, Diamond Resort Phuket offers a peaceful retreat, consistently leaving guests satisfied with its cleanliness and modern amenities.
At Diamond Resort Phuket, guests consistently praise the staff, highlighting their exceptional hospitality and efficiency. The reception team stands out for being particularly accommodating and efficient, often mentioned for their ability to manage tasks seamlessly and make guests feel welcome. Across various reviews, the staff are frequently noted for their friendliness, helpfulness and professionalism.
Guests appreciate the staff's attentiveness and politeness with many mentioning the consistent smiles and warm greetings they receive. Notable mentions include Ton, who assists with booking shuttle buses and tours and Jan from the Philippines, recognized for his daily care and attention to guests. Sue, the Restaurant Manager, also receives commendation for her excellent service.
Despite a minor hiccup with reachability at the reception, the overall impression is overwhelmingly positive. The staff's ability to communicate effectively in multiple languages and their willingness to engage with guests, particularly children, is highly valued. Their professional demeanor combined with a genuinely friendly approach leaves a lasting impression, making guests feel taken care of and cherished.
Regular praises for specific team members and the general ambiance created by the staff's friendliness and competence underscore the resort's commitment to excellent service. Whether it's the thorough cleanliness of the rooms or the impeccable service at the breakfast buffet, the staff at Diamond Resort Phuket leave a remarkable impression on their visitors, enhancing the overall quality of the stay.
The WiFi at Diamond Resort Phuket is generally praised by guests, as many have highlighted its reliability and strength. Reviews often mention that the WiFi in the rooms worked perfectly well with some describing it as super strong and perfectly suitable for work calls. Guests who used the internet throughout their stay found it excellent and never encountered any issues.
However, not everyone had an ideal experience. Some reviews noted that the WiFi was intermittent in parts of their rooms or occasionally slow. A few guests expressed dissatisfaction with the internet quality, terming it as patchy or not good. Despite this, the majority of the feedback was positive with reviews calling the WiFi amazing and the best they have encountered in a hotel. Overall, the WiFi appears to be a significant asset for Diamond Resort Phuket, offering a generally dependable connection amidst a great location and an inviting pool area.
The gym at Diamond Resort Phuket has received mixed feedback from guests. While some appreciate the gym's functionality and appreciate the addition of a small sauna, others have noted that the gym space is quite limited and often busy. The gym is equipped with dated but functional machines, making it suitable for short-term stays of 2-3 days. Despite its small size, the gym offers good fitness opportunities and is free for hotel guests to use. Some reviews mention that the gym closes early, which may be a consideration for late-night fitness enthusiasts. Overall, while it serves its purpose, the gym could benefit from more equipment and a larger space.
Nestled in the picturesque Phuket, Diamond Resort boasts a pool area that frequently receives high praise from guests. The pool is undeniably spacious with many commending its impressive length and depth, making it ideal for serious swimmers as well as leisure seekers. Its aesthetic design contributes significantly to the visual appeal of the resort with many describing it as beautiful, stunning and incredible.
Despite some areas being shaded, the pool remains a standout feature with clean blue water and ample size often highlighted. Guests appreciate the well-maintained condition and the comfortable experience provided with inflatable swim mattresses adding a fun, playful element. The poolside experience is further enhanced by the resort’s good service, including timely room cleaning, transfer services to and from the town and adequate amenities.
However, the pool does have its drawbacks. It tends to be crowded, particularly with children playing, which may not suit those seeking tranquility. Additionally, the limited number of sun loungers and the pool’s shady disposition are noted concerns, potentially detracting from the sunbathing experience. The water temperature could be a bit chilly for some and a specific area for kids could be a welcome addition to improve overall enjoyment.
All in all, the Diamond Resort’s pool stands out as a key attraction, offering a great spot for relaxation and swimming. Its combination of size and design makes it a memorable highlight for guests, notwithstanding a few minor areas for improvement.
Diamond Resort Phuket offers an impressive and convenient parking setup for guests. Numerous reviews highlight the availability of free parking, both onsite and nearby. In addition to regular parking spaces, valet parking is also available, making it incredibly convenient for guests to park their vehicles. The resort features ample parking spaces, ensuring that guests rarely struggle to find a spot for their cars. This accommodation also benefits from being close to a tuk-tuk parking lot for those looking to explore the locale in a different way. For guests who prefer not to use their vehicles, the resort offers excellent shuttle services, including a free shuttlebus that adds to the overall convenience. Nearby shopping centers are easily accessible, further enhancing the resort's appeal. An exceptional level of service is also evident in how staff handle unexpected issues, such as arranging help for a guest who burst a tire on a Sunday. Overall, parking at Diamond Resort Phuket is well-regarded for its convenience and accessibility.
Diamond Resort Phuket impresses with its focus on family-friendly amenities and activities, making it an ideal destination for those traveling with children. Guests frequently highlight the spacious and well-maintained rooms, which are perfect for accommodating families. The two-bedroom apartments and family rooms provide ample space, ensuring comfort for everyone.
The resort goes above and beyond to cater to the needs of families with young children by offering room service and a thorough cleaning regimen. Top-notch family-oriented services and a large, clean pool filled with blue water ensure both relaxation and fun for the kids.
Moreover, the resort's plethora of activities such as the water park and twilight sea canoeing add to its charm. Despite occasional mentions of crowded common areas due to the presence of many children, the overall ambiance remains welcoming for families.
Overall, Diamond Resort Phuket stands out as an excellent choice for a family vacation, balancing relaxation with engaging activities suitable for all ages.
Diamond Resort Phuket offers excellent conference facilities and is suitable for family stays. The hotel boasts clean, spacious and modern rooms, making it a popular recommendation for those seeking a resort with contemporary touches. Despite some remarks about noise and the basic provision of amenities, the overall facilities are often described as five-star quality.
Guests frequently praise the friendly staff, good service, amazing facilities and cleanliness. The large swimming pool and great breakfast are notable highlights, as well as the efficient shuttle bus service to Bang Tao Beach. The food receives high marks for excellence and most staff members are noted for their friendliness. Overall, Diamond Resort Phuket delivers a solid four-star experience with many guests expressing high satisfaction and recommending the resort for future stays.
Diamond Resort Phuket receives favorable remarks for its facilities and services tailored to business travelers. The hotel's offerings are described as ideal for corporate stays with modern and well-equipped accommodations. Many business-oriented services are available, including good conference facilities, workspaces and meeting rooms. Guests appreciate the free printing and scanning services provided in the business center, although some note there is a charge for its use. The resort also offers free business breakfasts and boasts a good business environment overall.
In terms of convenience, the availability of an airport shuttle service that can be booked through the hotel adds to the property's appeal. The quiet and comfortable atmosphere makes it conducive for work with an upscale property vibe that enhances the experience. A highlight for many is the option to work in a separate living area with a small kitchen, providing a home-like space that is particularly useful for extended stays. All in all, Diamond Resort Phuket is highly regarded as a suitable destination for business travelers seeking comfort and efficiency.
The children's amenities at Diamond Resort Phuket make it an ideal destination for families. The resort features a dedicated kids area that is thoughtfully tucked around a corner, providing a safe and somewhat secluded space for little ones. The children's pool is particularly highlighted for its suitability for both adults and children, ensuring that everyone can enjoy the water safely. Adjacently, there is a well-decorated children's play area by the pool, adding an extra layer of entertainment for young guests. The resort is described as very family-oriented, creating a welcoming and vibrant atmosphere for families vacationing with children. Despite some feedback about the quality of food at the café, the overall impression is that the Diamond Resort Phuket is a perfect spot for a family vacation, combining relaxation for adults with fun-filled amenities for kids.
Diamond Resort Phuket offers a standout vacation experience prominently featuring its outdoor pool. Renowned for its impressive size and beauty, the pool area consistently garners rave reviews for being both enormous and exceptionally clean. Guests appreciate the pool's stunning appearance and relaxing ambiance, emphasizing its suitability for leisure and unwinding. The pool is described as lovely and is set amidst pretty gardens, enhancing the serene atmosphere.
The 50-meter pool is a highlight, often noted for its ideal design, including jacuzzi facilities that run along the building's length. The large, deep and cool waters make it particularly appealing for both casual swimmers and those looking to dive in.
Although some guests point out that the pool can be crowded and frequently shaded, its overall appeal remains strong. The extended pool hours, staying open until 9pm, provide ample time for guests to enjoy the pool even after a day of sightseeing or beach excursions.
Accommodations near the pool are also praised with several rooms offering direct pool access, adding to the convenience and enjoyment. The resort's good location, along with efficient transfer services to town and the beach, further complements the delightful pool experiences that guests are keen to highlight.
Location Show Map
Location
The provision of free shuttle services to the beach and local shopping centers like Boat Avenue and Porto de Phuket addresses the challenge of its relatively remote location, making it easier for guests to explore nearby attractions without hassle. The surroundings are described as quiet and peaceful, ideal for those needing a break from bustling tourist zones.
However, some guests noted that the hotel is somewhat distant from main tourist attractions and the lack of sidewalks makes walking to the beach or town a bit of an adventure. Despite being far from the main areas and facing some issues with nearby construction, guests praised the cleanliness, the swimming pool and the helpful staff. Overall, Diamond Resort Phuket offers a tranquil retreat with efficient shuttle services to keep guests connected to key spots in the vicinity.
Breakfast
However, there are a few areas for improvement. Some guests felt the breakfast needed more variety and tailored options, such as halal food. Others mentioned that the selection could become monotonous over prolonged stays and some found the restaurant space too small for the number of guests, occasionally resulting in busyness. The breakfast experience is also reported to occasionally lack barista-made coffee or a proper coffee machine.
Despite these minor criticisms, the general consensus is that the breakfast at Diamond Resort Phuket is a highlight of the stay with many recommending it for its taste and variety. Guests appreciate the delicious offerings and the pleasant dining experience, often finding it a satisfying start to their day.
Dinner
However, some have found the prices to be on the higher side with a few considering the food not worth the cost. The restaurant's affordability is mentioned, though it is slightly above average. Service reviews are mixed; while many found the staff accommodating, there were mentions of unfriendly service. Some diners had less favorable experiences, describing a decline in quality and a few negative dining experiences. Despite these occasional criticisms, the overall feedback on the restaurant is predominantly positive, making it a noteworthy part of Diamond Resort Phuket.
Rooms
The spaciousness of the rooms is a recurring highlight. Many visitors mention that the rooms are large, well-laid out and come with modern furniture and fittings. Suites and apartments often include additional features like full kitchens, adequate storage and even laundry machines, adding to the overall convenience.
Cleanliness is a strong point with numerous reviews emphasizing the spotless state of the rooms and the daily meticulous cleaning services. Guests also appreciate the well-functioning air conditioners, ample lighting in the bathrooms and the calm and peaceful environment of the hotel.
On the downside, a few guests mentioned issues like hard mattresses and occasional dampness, but these concerns are less common. The beds, while on the firmer side, have simple fixes like flipping the mattress. Some rooms may feel crowded due to the abundance of amenities and sporadic complaints about room size and balcony drying issues exist, though they appear to be outliers.
Additional positives include the resort's helpful and friendly staff, a well-maintained swimming pool and the complimentary shuttle bus service to the beach and local attractions. Overall, Diamond Resort Phuket seems to provide a clean, comfortable and well-equipped stay, making it a suitable choice for both short visits and longer stays.
Beds
However, numerous visitors also expressed dissatisfaction with the beds. Common complaints highlighted beds being too hard, often compared to stone or concrete, making it difficult for some to sleep. Some guests also found the beds to be quite small, noting that this was less than ideal for families or those traveling with babies.
The bedding was generally well received with daily changes noted by many, although a few mentioned the need for more pillows and larger bed sizes to enhance comfort. Despite these mixed feelings, the staff’s polite and efficient service left a positive impression on many guests.
Cleanliness
Housekeeping is generally praised for being efficient and attentive with rooms being cleaned daily to a high standard, often described as spotless and well-maintained. Guests have highlighted the immaculate condition of the rooms with fresh towels provided regularly. The bathrooms are particularly noted for being large and very clean.
Despite the overwhelmingly positive feedback on cleanliness, there are occasional mentions of lapses, such as stained bed sheets, unclean rooms, awkward smells in the hallways and inconsistent floor mopping. Nevertheless, the diligent housekeeping staff generally receive commendations for their efforts.
The resort’s friendly and helpful staff further enhance the pleasant and comfortable stay. With its sparkling clean blue water pool and serene ambiance, Diamond Resort Phuket offers a peaceful retreat, consistently leaving guests satisfied with its cleanliness and modern amenities.
Staff
Guests appreciate the staff's attentiveness and politeness with many mentioning the consistent smiles and warm greetings they receive. Notable mentions include Ton, who assists with booking shuttle buses and tours and Jan from the Philippines, recognized for his daily care and attention to guests. Sue, the Restaurant Manager, also receives commendation for her excellent service.
Despite a minor hiccup with reachability at the reception, the overall impression is overwhelmingly positive. The staff's ability to communicate effectively in multiple languages and their willingness to engage with guests, particularly children, is highly valued. Their professional demeanor combined with a genuinely friendly approach leaves a lasting impression, making guests feel taken care of and cherished.
Regular praises for specific team members and the general ambiance created by the staff's friendliness and competence underscore the resort's commitment to excellent service. Whether it's the thorough cleanliness of the rooms or the impeccable service at the breakfast buffet, the staff at Diamond Resort Phuket leave a remarkable impression on their visitors, enhancing the overall quality of the stay.
Wi-Fi
However, not everyone had an ideal experience. Some reviews noted that the WiFi was intermittent in parts of their rooms or occasionally slow. A few guests expressed dissatisfaction with the internet quality, terming it as patchy or not good. Despite this, the majority of the feedback was positive with reviews calling the WiFi amazing and the best they have encountered in a hotel. Overall, the WiFi appears to be a significant asset for Diamond Resort Phuket, offering a generally dependable connection amidst a great location and an inviting pool area.
Gym
Pool
Despite some areas being shaded, the pool remains a standout feature with clean blue water and ample size often highlighted. Guests appreciate the well-maintained condition and the comfortable experience provided with inflatable swim mattresses adding a fun, playful element. The poolside experience is further enhanced by the resort’s good service, including timely room cleaning, transfer services to and from the town and adequate amenities.
However, the pool does have its drawbacks. It tends to be crowded, particularly with children playing, which may not suit those seeking tranquility. Additionally, the limited number of sun loungers and the pool’s shady disposition are noted concerns, potentially detracting from the sunbathing experience. The water temperature could be a bit chilly for some and a specific area for kids could be a welcome addition to improve overall enjoyment.
All in all, the Diamond Resort’s pool stands out as a key attraction, offering a great spot for relaxation and swimming. Its combination of size and design makes it a memorable highlight for guests, notwithstanding a few minor areas for improvement.
Parking
Family
The resort goes above and beyond to cater to the needs of families with young children by offering room service and a thorough cleaning regimen. Top-notch family-oriented services and a large, clean pool filled with blue water ensure both relaxation and fun for the kids.
Moreover, the resort's plethora of activities such as the water park and twilight sea canoeing add to its charm. Despite occasional mentions of crowded common areas due to the presence of many children, the overall ambiance remains welcoming for families.
Overall, Diamond Resort Phuket stands out as an excellent choice for a family vacation, balancing relaxation with engaging activities suitable for all ages.
4 Star
Guests frequently praise the friendly staff, good service, amazing facilities and cleanliness. The large swimming pool and great breakfast are notable highlights, as well as the efficient shuttle bus service to Bang Tao Beach. The food receives high marks for excellence and most staff members are noted for their friendliness. Overall, Diamond Resort Phuket delivers a solid four-star experience with many guests expressing high satisfaction and recommending the resort for future stays.
Business
In terms of convenience, the availability of an airport shuttle service that can be booked through the hotel adds to the property's appeal. The quiet and comfortable atmosphere makes it conducive for work with an upscale property vibe that enhances the experience. A highlight for many is the option to work in a separate living area with a small kitchen, providing a home-like space that is particularly useful for extended stays. All in all, Diamond Resort Phuket is highly regarded as a suitable destination for business travelers seeking comfort and efficiency.
Children's Pool
Outdoor Pool
The 50-meter pool is a highlight, often noted for its ideal design, including jacuzzi facilities that run along the building's length. The large, deep and cool waters make it particularly appealing for both casual swimmers and those looking to dive in.
Although some guests point out that the pool can be crowded and frequently shaded, its overall appeal remains strong. The extended pool hours, staying open until 9pm, provide ample time for guests to enjoy the pool even after a day of sightseeing or beach excursions.
Accommodations near the pool are also praised with several rooms offering direct pool access, adding to the convenience and enjoyment. The resort's good location, along with efficient transfer services to town and the beach, further complements the delightful pool experiences that guests are keen to highlight.
Yes, Diamond Resort Phuket Official Account has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Diamond Resort Phuket Official Account.
No, Diamond Resort Phuket Official Account doesn't allow dogs.
Yes, parking facilities are available at Diamond Resort Phuket Official Account.
Yes, Diamond Resort Phuket Official Account has a gym.
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