Tenera Hotel
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Summary of reviewsTenera Hotel stands out in the heart of Bandar Baru Bangi, offering a prime location with easy access to UKM, business centers and major landmarks across Bangi, Putrajaya and Kuala Lumpur. The hotel's proximity to shopping malls, restaurants, local factories and key business areas makes it an ideal choice for both leisure and business travelers, providing a peaceful retreat away from urban noise while ensuring all necessary amenities are within a short distance.
The breakfast experience is widely regarded as positive, offering a delicious and extensive variety of local Malaysian and Western dishes. Guests appreciate the rich and flavorful options, noting favorites like Nasi Lemak and Bubur. Although some areas such as variety and organization during peak times could be improved, the breakfast is generally valued for its reasonable pricing and quality, making it a great start to the day.
Dinner at the hotel's Saffron Café earns praise for its delicious offerings, particularly local dishes like Mee Goreng, Nasi Goreng and Teh Tarik. While the menu diversity and pricing could benefit from adjustments, the quality and taste of the food are well-received, complemented by good service and a pleasant dining atmosphere.
The hotel’s rooms are consistently highlighted for their spaciousness, cleanliness and comfort, making them suitable for families and groups. Super comfy beds and helpful staff contribute to a restful stay, despite minor maintenance issues. The commitment to cleanliness extends throughout the hotel with guests frequently noting the spotless condition of rooms and public areas, ensuring a fresh and pleasant environment.
Staff friendliness and helpfulness are major highlights with team members praised for their accommodating nature. The positive interactions enhance the welcoming atmosphere, making guests feel at ease. Specific staff members like Ms. Farah, Mr. Nizam and Mr. Mus are frequently commended for their exceptional service.
The hotel’s gym, though located in a separate building, is well-equipped and clean, offering a good workout experience. The swimming pool facilities, including separate pools for men and women, are highly appreciated for their cleanliness and variety, providing enjoyable experiences for both adults and children.
Ample parking space is another advantage with guests noting the convenience and safety of the parking areas. Although improvements could be made in parking management and directions, the overall feedback is positive.
Tenera Hotel is particularly family-friendly, offering spacious rooms and facilities that cater to families of all sizes, including special provisions for Muslim families. The swimming pools and dedicated kids' areas are favorites among children, contributing to a fun and relaxing family stay.
The hotel excels in providing comfortable beds with super comfy pillows and spacious bedding, contributing to restful nights for guests. Reviews consistently highlight the comfort of the beds as a significant factor in their overall satisfaction.
Overall, Tenera Hotel delivers a commendable four-star experience with high-quality facilities and services that often exceed expectations. Its strategic location, excellent value for money, comfortable accommodations and friendly staff make it a standout choice for all types of travelers.
Categories
The breakfast experience is widely regarded as positive, offering a delicious and extensive variety of local Malaysian and Western dishes. Guests appreciate the rich and flavorful options, noting favorites like Nasi Lemak and Bubur. Although some areas such as variety and organization during peak times could be improved, the breakfast is generally valued for its reasonable pricing and quality, making it a great start to the day.
Dinner at the hotel's Saffron Café earns praise for its delicious offerings, particularly local dishes like Mee Goreng, Nasi Goreng and Teh Tarik. While the menu diversity and pricing could benefit from adjustments, the quality and taste of the food are well-received, complemented by good service and a pleasant dining atmosphere.
The hotel’s rooms are consistently highlighted for their spaciousness, cleanliness and comfort, making them suitable for families and groups. Super comfy beds and helpful staff contribute to a restful stay, despite minor maintenance issues. The commitment to cleanliness extends throughout the hotel with guests frequently noting the spotless condition of rooms and public areas, ensuring a fresh and pleasant environment.
Staff friendliness and helpfulness are major highlights with team members praised for their accommodating nature. The positive interactions enhance the welcoming atmosphere, making guests feel at ease. Specific staff members like Ms. Farah, Mr. Nizam and Mr. Mus are frequently commended for their exceptional service.
The hotel’s gym, though located in a separate building, is well-equipped and clean, offering a good workout experience. The swimming pool facilities, including separate pools for men and women, are highly appreciated for their cleanliness and variety, providing enjoyable experiences for both adults and children.
Ample parking space is another advantage with guests noting the convenience and safety of the parking areas. Although improvements could be made in parking management and directions, the overall feedback is positive.
Tenera Hotel is particularly family-friendly, offering spacious rooms and facilities that cater to families of all sizes, including special provisions for Muslim families. The swimming pools and dedicated kids' areas are favorites among children, contributing to a fun and relaxing family stay.
The hotel excels in providing comfortable beds with super comfy pillows and spacious bedding, contributing to restful nights for guests. Reviews consistently highlight the comfort of the beds as a significant factor in their overall satisfaction.
Overall, Tenera Hotel delivers a commendable four-star experience with high-quality facilities and services that often exceed expectations. Its strategic location, excellent value for money, comfortable accommodations and friendly staff make it a standout choice for all types of travelers.
Hotel with Swimming Pool
Tenera Hotel offers a swimming pool and several dining venues. The hotel has 502 rooms designed for relaxation. It balances comfort with elegance, offering a welcoming ambiance.
Outdoor Pool
Hotel with Parking
This hotel offers extensive parking facilities including 620 basement covered parking and open parking. Valet parking and free public parking options are available for guest convenience.
Accessible Hotel
Tenera Hotel offers disabled access, lifts for accessibility to upper floors, accessible parking, and general handicapped facilities.
5-Star Hotel
Tenera Hotel offers modern accommodations and excellent service in Bandar Baru Bangi. It features a range of amenities, including a pool and dining options, making it suitable for both business and leisure.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Tenera Hotel boasts a prime location in the heart of Bandar Baru Bangi, making it a top choice for travelers. It is strategically positioned near UKM and the business center, providing easy access to various parts of Bangi, Putrajaya and Kuala Lumpur. Guests appreciate the hotel's proximity to essential amenities such as shopping malls, restaurants and eateries, contributing to a convenient and enjoyable stay.
The surrounding area is notably calm, away from the hectic traffic and urban noise, offering a peaceful retreat. The hotel also benefits from being within walking distance to local factories and key business areas, making it ideal for business travelers. The ease of access to main roads and ample parking facilities further enhances the convenience for those arriving by car.
Visitors have noted the nearby tourist attractions and Sunday markets, adding a cultural dimension to the stay. Despite its central location, the hotel manages to maintain a tranquil atmosphere at night. The strategic position ensures that every necessary facility is within a short distance, whether it’s a supermarket, night market or restaurant.
Overall, Tenera Hotel’s location is highly praised for its accessibility and proximity to major landmarks, contributing to a comfortable and hassle-free experience for both leisure and business travelers.
Tenera Hotel offers a breakfast experience that garners a mix of opinions from its guests, but overall leans towards a positive reception. The breakfast buffet is noted for being delicious with a wide variety of options, including both local Malaysian and Western dishes such as Nasi Lemak, Bubur, Laksa, breads and eggs. Many guests highlight the breakfast as being rich, flavorful and offering a great start to the day.
The price of breakfast is generally considered reasonable, especially given the inclusion in the room rate, which some guests found a great value. The buffet spread is praised for being extensive and satisfying with a range of options like Mee Goreng, fried rice and various pastries. The food quality is often described as excellent with some guests noting specific dishes like the delicious Nasi Lemak as standout items.
However, there are areas for improvement. Some guests felt the food variety could be expanded, noting repetitive menus over multiple days and a lack of options that might better reflect the hotel's four-star rating. Occasional issues such as slow refills, insufficient quantities during peak times and organizational challenges during busy breakfast periods were noted. Some guests also mentioned the need for more choices in bread and sauces and better management to cater to a large number of guests.
Despite these shortcomings, the breakfast at Tenera Hotel receives commendable reviews for its taste, variety and reasonable pricing, making it a highlight for many guests during their stay.
Tenera Hotel's dining experiences generally receive positive feedback from guests. The restaurant is praised for offering delicious food, particularly at the Saffron Café, where dishes like Mee Goreng, Nasi Goreng and Teh Tarik come highly recommended. The ala carte dinner options are often noted as excellent with room service also delivering high-quality meals. Guests are satisfied with the food variety during special times such as the Ramadhan buffet and sahur, complimenting the diversity and quality of the offerings.
The restaurant's layout and services are appreciated, contributing to a pleasant dining atmosphere. However, there are a few concerns; some guests find the dinner menu limited and the prices steep after a recent increase. While some feel that the food could still be improved, the general consensus is that the meals are tasty and satisfying.
Tenera Hotel consistently earns praise for its spacious and clean rooms, providing a comfortable stay for guests. Many reviewers note the ample room size, perfect for families or groups with several highlighting the well-maintained apartment options. Cleanliness is a recurring theme with rooms frequently described as neat, tidy and pleasant-smelling. The hotel's facilities, including dedicated swimming pools for ladies and a big gym, add to the convenience. Beds, often mentioned as super comfy, contribute to the overall comfort, making it a great choice for romantic getaways as well. Many guests appreciate the helpful staff and smooth check-in process. Despite a few minor maintenance issues, such as the older mattresses, the general sentiment reflects satisfaction with the accommodations, making Tenera Hotel a reliable option for a restful stay.
Tenera Hotel receives high praise for its sleeping arrangements based on guest reviews. The beds frequently described as "comfortable" and "super comfy," stand out as a significant highlight of the hotel experience. Many guests mention the enjoyment of a "soft mattress" and the "comfort bed," emphasizing both the softness and supportiveness of the bedding.
A considerable number of positive remarks focus on the abundance and comfort of the pillows. Descriptions like "super comfy pillows," "big fluffy pillows," and "many and comfortable pillows" suggest that guests can expect a restful sleep with ample cushion. Some reviews even note the "heavenly cozy king-size beds," indicating a luxurious touch to the sleep experience.
The spaciousness of the beds is another plus point with terms like "big comfy bed" and "beds are big and soft" indicating that there's plenty of room to stretch out. Some guests appreciate the "fluffy bed" and that their "kids enjoy the fluffy bed," pointing to an element of fun and relaxation for families.
In terms of room quality, the bedding complements well with clean and spacious rooms, as noted frequently by guests. "Comfortable and clean room" and "comfortable and very spacious" underline the appreciation for both bedding comfort and room condition.
Though a minority did mention softness being a bit too much with phrases like "the mattress is too soft," the overall feedback is overwhelmingly positive. The confluence of comfortable beds, abundant pillows and spacious rooms seems to offer guests a restful and satisfying stay, cementing Tenera Hotel's reputation for excellent bedding comfort.
Tenera Hotel consistently impresses guests with its impeccable standards of cleanliness. Reviews highlight the spotless condition of both rooms and bathrooms with mentions of clean carpets and a fresh, pleasant atmosphere throughout the hotel. The rooms are described as neat and regularly cleaned, ensuring a pristine environment for guests. Spacious, comfortable and beautifully maintained, the accommodations often exceed expectations, contributing to a positive overall experience. The beds are noted for their comfort, enhancing the restful ambiance. Guests frequently appreciate the hotel's clean and tidy environment, which is complemented by helpful staff and convenient amenities like car parking. Overall, Tenera Hotel's commitment to cleanliness and comfort makes it a popular choice among travelers.
The staff at Tenera Hotel have garnered significant praise for their friendliness and helpfulness. Guests frequently highlight the friendly and accommodating nature of the team, which includes the front desk officers and receptionists. The politeness and professionalism of the staff contribute to a welcoming atmosphere, making visitors feel at ease from the moment they arrive. The receptionists, particularly Ms. Farah and Mr. Nizam, have been commended for their welcoming smile and understanding nature, while Mr. Mus from housekeeping has been recognized for his exceptional hospitality.
Most guests found the service to be of high quality, noting that staff members were attentive, courteous and efficient in addressing needs. The positive reception extends to various areas of the hotel, including the cake counter and restaurant. Despite a few isolated incidents of less friendly interactions and occasional lapses at the entrance and restaurant, the overall sentiment remains largely favorable. This consistent level of service and friendliness has left a lasting impression on visitors, enhancing their overall experience at the hotel.
The WiFi service at Tenera Hotel generally receives mixed feedback from guests. While there are mentions of good connectivity and the TV's ability to access the internet, many reviews express dissatisfaction with the WiFi. Common issues cited include slow speeds, limited network availability and overall poor performance. Some guests reported that the WiFi did not work at all or was not satisfactory. Improvements are needed in the WiFi service to meet the expectations of all guests.
The gym at Tenera Hotel receives positive feedback for its cleanliness and well-equipped facilities. Guests appreciate the good gym equipment available, offering a comfortable workout experience. However, some guests noted that the gym is located in a separate building from the hotel, which might be inconvenient. Despite this, the overall sentiment about the gym remains favorable, though there is a suggestion for extending the operating hours beyond 7 pm for better accessibility.
The Tenera Hotel's pool facilities receive favorable reviews from guests, particularly for their variety and cleanliness. The hotel features a range of swimming pools catering to different needs, including separate pools for men and women, which are especially appreciated by female guests seeking privacy. Many of the reviews highlight the presence of private and exclusive pools for ladies and hijabees, conducive to a comfortable and respectful environment. The main pool and additional smaller pools ensure that both adults and children have enjoyable swimming experiences. Kids particularly love the children's pool, which is deemed suitable and fun. Overall, the pools at the Tenera Hotel are well-maintained and provide a pleasant experience, though it's noted that some pools have been closed or restricted due to the ongoing pandemic. The commitment to cleanliness and a diverse range of options makes the pool area a standout feature of the hotel.
Tenera Hotel offers a convenient and ample parking experience for its guests with numerous reviews highlighting the spacious and plentiful parking options available. Visitors frequently mention that there is ample parking space, making it easy and stress-free to park upon arrival. The hotel's parking area is often noted as being spacious, safe and well-maintained, providing peace of mind for those traveling with vehicles.
While there are many positive remarks about the ample parking facilities, some guests pointed out that the parking system could be improved and that directions, especially in the underground parking area, could be clearer. A few reviews mention limited parking spaces during peak times, indicating that the hotel may benefit from expanding its parking capacity or enhancing its management.
Overall, despite these minor concerns, guests generally find the parking at Tenera Hotel to be convenient, extensive and easy to navigate, contributing to a pleasant stay.
Tenera Hotel emerges as a top choice for families seeking a harmonious blend of comfort and convenience during their vacations. Described as ideal for family stays, the hotel features spacious rooms and a welcoming environment that ensures all members of the family feel comfortable. It offers a range of suitable accommodations, from large family rooms to packages tailored specifically for families of all sizes, making it highly recommended for family trips.
Children particularly enjoy the facilities, such as the expansive swimming pools and dedicated kids' area. The hotel also caters well to families traveling with toddlers and teenage kids, indicating a layout that accommodates a variety of age groups. Another standout element of Tenera Hotel is its provision for Muslim families with features like convenient spaces for solat and aarah kiblat, which adds an extra layer of comfort for guests.
For families looking to relax, the bath tubs in the rooms offer a perfect way for kids to unwind after a day of activities. Overall, Tenera Hotel is appreciated for being both family and kid-friendly, making it a top recommendation for a family holiday.
Tenera Hotel offers a notable four-star experience with facilities and services that meet and often exceed expectations. Business travelers will particularly appreciate its business-friendly accommodations and strategic location. Guests frequently highlight the impressive standard of the hotel, noting that it feels more like a five-star establishment rather than a four-star.
The hotel is described as offering excellent value for money, often being more worth it than other four to five-star hotels. Clean, spacious rooms with good hygiene standards and soundproofing ensure a comfortable stay. The decor is praised alongside the cleanliness of the entire hotel.
Muslim-friendly amenities include religious recitations and suitable dining options, adding to the hotel’s appeal for specific guest demographics. The delicious breakfast and overall quality of food contribute to the favorable reviews. Tenera Hotel's friendly staff and solid customer service underline the commitment to a great guest experience.
With convenient parking and a good location, it stands as a solid choice for both leisure and business travelers, maintaining consistent four-star standards.
Tenera Hotel is widely praised for its superb services and facilities tailored for business travelers. Guests repeatedly highlight its convenient staff and business-friendly amenities, which make it an excellent venue for those traveling for work. With a well-equipped business center and a conducive environment for meetings and conferences, it supports a productive work atmosphere, allowing guests to concentrate on their tasks effectively.
The hotel is strategically located in a prime business area, adding to its appeal as a top choice for corporate stays. Alongside its business advantages, it offers a good experience for families, catering to diverse needs. The food quality is noted positively, contributing to the overall comfort of the stay.
Moreover, the hotel's standards exceed the expectations set by its four-star rating, providing a higher quality experience than anticipated. Facilities such as the gym make it easier for business travelers to maintain their routines, further enhancing their stay. Tenera Hotel emerges as a commendable option for business trips, ensuring that every aspect of the professional traveler’s needs is satisfactorily met.
Tenera Hotel generally receives positive feedback for its accessible facilities. Guests appreciate the convenience and ease of access within the hotel, highlighting the well-designed rooms that cater to those with disabilities. The hotel's location is noted to be accessible and the presence of a lift that provides direct access to the parking lot is seen as a beneficial feature. Additionally, the availability of free parking adds to the overall convenience for guests.
Despite these positives, there are some areas needing improvement. The lifts, though available, are reported to be exceedingly slow with wait times approaching ten minutes from higher floors to the basement. This can be a significant drawback for those relying on the lifts for mobility. However, the staff's friendliness and the general accessibility of the hotel help mitigate these concerns, making Tenera Hotel a largely accommodating option for guests with disabilities.
Tenera Hotel's outdoor pool facilities receive commendations for their thoughtful design and cleanliness. Particularly notable are the separate swimming pool sections for ladies, catering to cultural preferences and providing a comfortable swim. The presence of a dedicated Muslimah pool further emphasizes the hotel's commitment to accommodating all guests. Descriptions highlight the pool's substantial size and its cleanliness. Guests appreciate the good water pressure and mention swimming nicely in the cool, large pool. Overall, the outdoor pool at Tenera Hotel is lauded as a welcoming and well-maintained feature of the hotel.
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Location
The surrounding area is notably calm, away from the hectic traffic and urban noise, offering a peaceful retreat. The hotel also benefits from being within walking distance to local factories and key business areas, making it ideal for business travelers. The ease of access to main roads and ample parking facilities further enhances the convenience for those arriving by car.
Visitors have noted the nearby tourist attractions and Sunday markets, adding a cultural dimension to the stay. Despite its central location, the hotel manages to maintain a tranquil atmosphere at night. The strategic position ensures that every necessary facility is within a short distance, whether it’s a supermarket, night market or restaurant.
Overall, Tenera Hotel’s location is highly praised for its accessibility and proximity to major landmarks, contributing to a comfortable and hassle-free experience for both leisure and business travelers.
Breakfast
The price of breakfast is generally considered reasonable, especially given the inclusion in the room rate, which some guests found a great value. The buffet spread is praised for being extensive and satisfying with a range of options like Mee Goreng, fried rice and various pastries. The food quality is often described as excellent with some guests noting specific dishes like the delicious Nasi Lemak as standout items.
However, there are areas for improvement. Some guests felt the food variety could be expanded, noting repetitive menus over multiple days and a lack of options that might better reflect the hotel's four-star rating. Occasional issues such as slow refills, insufficient quantities during peak times and organizational challenges during busy breakfast periods were noted. Some guests also mentioned the need for more choices in bread and sauces and better management to cater to a large number of guests.
Despite these shortcomings, the breakfast at Tenera Hotel receives commendable reviews for its taste, variety and reasonable pricing, making it a highlight for many guests during their stay.
Dinner
The restaurant's layout and services are appreciated, contributing to a pleasant dining atmosphere. However, there are a few concerns; some guests find the dinner menu limited and the prices steep after a recent increase. While some feel that the food could still be improved, the general consensus is that the meals are tasty and satisfying.
Rooms
Beds
A considerable number of positive remarks focus on the abundance and comfort of the pillows. Descriptions like "super comfy pillows," "big fluffy pillows," and "many and comfortable pillows" suggest that guests can expect a restful sleep with ample cushion. Some reviews even note the "heavenly cozy king-size beds," indicating a luxurious touch to the sleep experience.
The spaciousness of the beds is another plus point with terms like "big comfy bed" and "beds are big and soft" indicating that there's plenty of room to stretch out. Some guests appreciate the "fluffy bed" and that their "kids enjoy the fluffy bed," pointing to an element of fun and relaxation for families.
In terms of room quality, the bedding complements well with clean and spacious rooms, as noted frequently by guests. "Comfortable and clean room" and "comfortable and very spacious" underline the appreciation for both bedding comfort and room condition.
Though a minority did mention softness being a bit too much with phrases like "the mattress is too soft," the overall feedback is overwhelmingly positive. The confluence of comfortable beds, abundant pillows and spacious rooms seems to offer guests a restful and satisfying stay, cementing Tenera Hotel's reputation for excellent bedding comfort.
Cleanliness
Staff
Most guests found the service to be of high quality, noting that staff members were attentive, courteous and efficient in addressing needs. The positive reception extends to various areas of the hotel, including the cake counter and restaurant. Despite a few isolated incidents of less friendly interactions and occasional lapses at the entrance and restaurant, the overall sentiment remains largely favorable. This consistent level of service and friendliness has left a lasting impression on visitors, enhancing their overall experience at the hotel.
Wi-Fi
Gym
Pool
Parking
While there are many positive remarks about the ample parking facilities, some guests pointed out that the parking system could be improved and that directions, especially in the underground parking area, could be clearer. A few reviews mention limited parking spaces during peak times, indicating that the hotel may benefit from expanding its parking capacity or enhancing its management.
Overall, despite these minor concerns, guests generally find the parking at Tenera Hotel to be convenient, extensive and easy to navigate, contributing to a pleasant stay.
Family
Children particularly enjoy the facilities, such as the expansive swimming pools and dedicated kids' area. The hotel also caters well to families traveling with toddlers and teenage kids, indicating a layout that accommodates a variety of age groups. Another standout element of Tenera Hotel is its provision for Muslim families with features like convenient spaces for solat and aarah kiblat, which adds an extra layer of comfort for guests.
For families looking to relax, the bath tubs in the rooms offer a perfect way for kids to unwind after a day of activities. Overall, Tenera Hotel is appreciated for being both family and kid-friendly, making it a top recommendation for a family holiday.
4 Star
The hotel is described as offering excellent value for money, often being more worth it than other four to five-star hotels. Clean, spacious rooms with good hygiene standards and soundproofing ensure a comfortable stay. The decor is praised alongside the cleanliness of the entire hotel.
Muslim-friendly amenities include religious recitations and suitable dining options, adding to the hotel’s appeal for specific guest demographics. The delicious breakfast and overall quality of food contribute to the favorable reviews. Tenera Hotel's friendly staff and solid customer service underline the commitment to a great guest experience.
With convenient parking and a good location, it stands as a solid choice for both leisure and business travelers, maintaining consistent four-star standards.
Business
The hotel is strategically located in a prime business area, adding to its appeal as a top choice for corporate stays. Alongside its business advantages, it offers a good experience for families, catering to diverse needs. The food quality is noted positively, contributing to the overall comfort of the stay.
Moreover, the hotel's standards exceed the expectations set by its four-star rating, providing a higher quality experience than anticipated. Facilities such as the gym make it easier for business travelers to maintain their routines, further enhancing their stay. Tenera Hotel emerges as a commendable option for business trips, ensuring that every aspect of the professional traveler’s needs is satisfactorily met.
Accessible
Despite these positives, there are some areas needing improvement. The lifts, though available, are reported to be exceedingly slow with wait times approaching ten minutes from higher floors to the basement. This can be a significant drawback for those relying on the lifts for mobility. However, the staff's friendliness and the general accessibility of the hotel help mitigate these concerns, making Tenera Hotel a largely accommodating option for guests with disabilities.
Outdoor Pool
Yes, Tenera Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Tenera Hotel.
No, Tenera Hotel doesn't allow dogs.
Yes, parking facilities are available at Tenera Hotel.
Yes, Tenera Hotel has a gym.
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