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Summary of reviewsSpa Hotel Aspa Vila garners positive reviews for its picturesque location, nestled near a pine forest with scenic views and close to the newest spa in Banya. Guests appreciate the serene atmosphere and the quietness of the rooms, although there may be some traffic on the way to the village due to a lack of sidewalks. The peaceful retreat aspect of the hotel is well-regarded.
The breakfast and dinner experiences receive mixed feedback but lean positively. Breakfast is described by many as varied and delicious, though there is room for improvement in variety and certain dishes. Dinner offerings are noted for their diversity and taste, with an evident effort to enhance the dining experience over time. Some guests, however, have pointed out occasional issues with food quality and replenishment.
Rooms at the hotel are generally praised for their spaciousness and comfort, featuring large bathrooms and direct access to the forest from the terrace. While most reviewers enjoy their stay, some mention that the furnishings could use an update and note occasional cleanliness inconsistencies.
The hotel's staff stands out for their exceptional service and friendliness. They are consistently commended for their helpfulness, warm demeanor, and ability to communicate in English, making guests feel welcomed and well-informed. This positive interaction extends to the spa area, where the staff's attentiveness contributes to a satisfactory experience.
The spa facilities themselves are generally appreciated for their cleanliness, spaciousness, and functionality. Guests enjoy the jacuzzi, pool, and overall ambiance, with only occasional comments about limited space during peak times. The pool area is particularly highlighted for its inviting warm indoor pool and thermal waters, admired for cleanliness and relaxation.
Cleanliness receives varied comments, with most guests finding the communal areas, including the spa center and pool, to be exceptionally maintained. However, there are reports of maintenance issues on occasion. Despite these, the overall impression of cleanliness is satisfactory for many visitors, with the staff's demeanor enhancing the hotel's atmosphere.
In summary, Spa Hotel Aspa Vila provides a tranquil and scenic retreat with commendable staff service, a charming pool area, and evolving dining experiences, creating a memorable stay for guests. Show more
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Hotel near Ski Resorts
This hotel provides ski-in/ski-out access, hot springs, and a spa center. It is located in Razlog, offering mountain views and family-friendly amenities.
Hotel with Spa
Offers a tranquil spa experience with a focus on relaxation and wellness in the village of Banya.
Dog Friendly Hotel
This hotel allows dogs up to 5 kg for an additional fee. Cats may also be allowed by request.
Hotel with Swimming Pool
As a spa hotel, it offers a swimming pool. The combination of spa services and pool access makes it attractive for relaxation.
Heated Pool Outdoor Pool
Hotel with Parking
Guests benefit from free private parking available directly on the hotel premises.
3-Star Hotel
This hotel offers a full-service spa with massages, body treatments, and facials. It features ski-in/ski-out access, hot springs, an outdoor pool, complimentary wireless internet access, charcoal grills, and a banquet hall. Guests can enjoy meals at the restaurant or coffee shops and have drinks at the bar/lounge. A complimentary buffet breakfast is served daily.
Hotel with Outdoor Pool
This hotel features an all-year-round outdoor swimming pool with mineral water and a separate jacuzzi. Guests can relax by the outdoor pool and enjoy mountain views from a sun deck.
Hotel with Heated Pool
This is a dedicated "Spa Hotel" located in Banya Village, an area renowned for its thermal mineral springs. Its facilities include heated pools fed by these natural waters, providing a therapeutic experience.
Family Friendly Hotel
Business Hotel
Room Types
Double or Twin Room without BalconyFeaturing:
- free WiFi
- TV with cable channels
- seating area and a refrigerator
- en-suite bathroom with a shower, a hairdryer and free toiletries
Deluxe Double Room with Sofa Bed and BalconyThe private pool and sauna are the standout features of this triple room. The spacious triple room features air conditioning, a private entrance, a terrace with mountain views as well as a private bathroom boasting a bath.
Apartment with Mountain ViewFeaturing a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a shower. The spacious apartment provides soundproof walls, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Spa Hotel Aspa Vila enjoys a favorable reputation for its location, frequently praised for its convenience and scenic surroundings. Nestled near a pine forest, the hotel provides guests with a beautiful view, adding to the serene atmosphere. Positioned adjacent to the newest spa in Banya, it offers easy access to relaxation and wellness facilities. Despite some occasional construction nearby, guests appreciate the quiet within the rooms, ensuring a peaceful stay. While the walk to the village may involve navigating some traffic due to a lack of sidewalks, the overall accessibility and picturesque setting contribute positively to the hotel's standing as a desirable retreat.
Breakfast
The breakfast experience at Spa Hotel Aspa Vila draws a mix of opinions from guests. Many have praised the breakfast, describing it as varied, delicious, and even excellent, with some considering it a perfect 10 out of 10. The buffet-style meals were appreciated for their quality and taste, with additional positive notes on the overall good food served during breakfast. However, some guests did find the breakfast options to be unvaried and meager, especially given the price, with specific concerns about the freshness of fruits and the quality of pastries. On certain occasions, such as during periods with fewer hotel guests, meals were served individually in portions, which might have impacted the variety. Overall, the breakfast at Spa Hotel Aspa Vila has its highlights, with room for improvements, particularly in terms of variety and specific dish quality.
Dinner
Spa Hotel Aspa Vila offers a dining experience that has received a mix of feedback from its guests. Many reviewers appreciate the good and diverse options available, highlighting that both breakfast and dinner have improved over time, and describe the food as uniquely delicious and tasty. The inclusive dinner is generally considered decent, with some guests enjoying a multitude of choices. However, some reviewers have noted dissatisfaction with the dinner menu, including complaints of poor quality and lack of edibility in some dishes. Issues such as a lack of replenished food and cold servings have also been mentioned. Despite these concerns, the hotel's efforts in providing a varied and increasingly tastier dining experience are evident.
Rooms
The rooms at Spa Hotel Aspa Vila have received mixed reviews from guests, but several positive aspects stand out. Guests frequently highlight the spaciousness of the rooms, offering ample space to relax and unwind. Many find the rooms to be comfortable and warm, with some mentioning that they come with large, inviting bathrooms that can accommodate two people. The charming feature of having direct access from the terrace to the pine forest adds a unique touch to the stay.
While the presence of comfortable furnishings, such as a little sofa with a convenient leg lift mechanism, is appreciated, some reviews do mention that the furnishings and bedding are outdated and worn. Cleanliness appears to be a point of inconsistency, with some guests noting clean rooms and friendly staff, while others have observed cleanliness issues like hairs left on the floor. Additionally, there are occasional reports of maintenance issues like broken AC units and absent refrigerators that were expected based on descriptions.
Overall, the rooms at Spa Hotel Aspa Vila generally offer a comfortable and spacious experience, though they may benefit from updates and more meticulous cleaning routines.
Cleanliness
Spa Hotel Aspa Vila presents a diverse range of experiences when it comes to cleanliness. While some guests highlighted issues, such as inadequately maintained rooms and sightings of bugs, others pointed out positive aspects of the hotel's cleanliness. Many visitors found the communal areas, including the spa center, pools, and restaurant, to be exceptionally clean. The outdoor pool, in particular, received praise for being consistently clean and warm. Also, the hotel staff were frequently described as polite and cheerful, which contributed positively to the overall ambiance. Despite mixed impressions, there were several mentions of impeccable cleanliness in rooms, indicating that experiences might vary. Overall, cleanliness at Spa Hotel Aspa Vila is regarded as satisfactory by some guests, with certain areas and times experiencing higher standards than others.
Staff
The staff at Spa Hotel Aspa Vila consistently receives high praise for their exceptional service and positive demeanor. Guests highlight the friendly and helpful nature of the team, with mention of their constant smiles and warm attitude. The receptionists, in particular, are noted for being very kind and providing clear explanations, making guests feel welcome and informed. The ability of the staff, including waiters and receptionists, to communicate effectively in English adds to the ease of the guest experience. Additionally, the team is commended for their assistance in selecting spa treatments tailored to individual needs, showcasing their attentiveness and care. Overall, the staff at Spa Hotel Aspa Vila are recognized for creating a pleasant and supportive environment for guests.
Spa
The spa at Spa Hotel Aspa Vila receives mixed reviews, with many guests praising its positive aspects. Visitors often find the spa center to be clean and spacious, describing it as cozy and pleasant. The facilities are highly regarded, with mentions of everything being in working order, contributing to an excellent experience. The jacuzzi, pool, and overall spa area attract favorable comments, with some guests labeling the area as fantastic and amazing.
However, there are some areas of concerns. A few guests feel that the pool and surrounding space might not be adequate for the number of visitors, which can impact the experience during peak times. Despite these occasional criticisms, the general consensus leans towards a positive experience at the spa, making it a noteworthy aspect of the hotel.
Pool
Nestled in the serene setting of Spa Hotel Aspa Vila, the pool area leaves a memorable impression on guests. Visitors frequently praise the comfortable warmth of the indoor pool, with its water temperature often reaching a soothing 37 degrees, creating an inviting atmosphere for relaxation. Guests commend the pool for its size and describe it as large and impressive, providing ample space for swimming and leisure. The thermo pool, often highlighted as amazing, offers a unique experience with its thermal waters. Cleanliness stands out as a positive feature, with many mentioning the pool maintains a high standard of hygiene. However, some guests have noted areas for improvement, particularly the outdoor pool, which, despite being advertised as warm, sometimes fell short of expectations in terms of temperature. Meanwhile, the pool bar was noted to be non-operational during some stays. Overall, the pool at Spa Hotel Aspa Vila serves as a delightful retreat, combining comfort and the appeal of thermal waters to enhance a stay at the hotel.
Yes, Spa Hotel Aspa Vila has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Spa Hotel Aspa Vila.
Yes, Spa Hotel Aspa Vila welcomes dogs.
Yes, parking facilities are available at Spa Hotel Aspa Vila.