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Summary of reviewsWellness&Spa Hotel Astorya in Banja Luka impresses guests with its ideal location, superb facilities, and exceptional service. Positioned just a 10-minute walk from the city center, it offers easy access to local attractions and combines the vibrancy of a central setting with a peaceful atmosphere, particularly in the back rooms that ensure a quiet stay. This strategic location, paired with cleanliness and accessibility, makes it a favorite for visitors.
The hotel delivers a rich, abundant breakfast experience that leaves guests satisfied. Described as excellent and delicious, the breakfast offers a wide variety of options without lengthy waiting times, further enhanced by the efficient and friendly service.
Guests praise the rooms for their impeccable cleanliness and modern comfort. While some rooms are noted to be smaller, they are generally spacious, well-insulated against noise, and equipped with essential amenities, ensuring a comfortable retreat. The parking facilities are also lauded for their convenience, offering secure underground options that provide peace of mind.
A standout feature is the hotel's dedication to cleanliness, with well-maintained facilities throughout, including a tidy wellness area. The spa, with its array of impressive amenities like saunas and a jacuzzi, offers a serene retreat complemented by excellent massage services and a fitness room. Guests appreciate the combination of cleanliness, privacy, and affordability that the spa provides.
Furthermore, the staff at Wellness&Spa Hotel Astorya receives frequent accolades for their friendliness, professionalism, and helpfulness. Their warm and welcoming demeanor, along with proficient English communication, enhances the guest experience significantly.
While the WiFi service receives mixed reviews, with some reporting good connectivity and others noting areas for improvement, the overall experience at the hotel remains positive.
In summary, Wellness&Spa Hotel Astorya stands out as a compelling choice for travelers seeking a blend of convenience, cleanliness, and relaxation, all topped with exceptional service and admirable wellness offerings. Show more
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Bed & Breakfast with Spa
This hotel offers a wellness area with a Turkish steam bath, Turkish steam room, Jacuzzi, and fitness center. Guests can enjoy various spa treatments, including massages. It also features comfortable rooms and highly-rated breakfast options.
Bed & Breakfast with Parking
This wellness hotel lists parking as an available amenity, accommodating guests who require vehicle storage during their stay.
Accessible Bed & Breakfast
Wellness&Spa Hotel Astorya is noted as being entirely wheelchair accessible and having increased accessibility features. It also offers hypoallergenic rooms and pillows.
Bed & Breakfast with Gym
This hotel features a state-of-the-art fitness center with a variety of equipment, including treadmills, stationary bikes, elliptical trainers, and weight machines. It also has a spa, a stylish bar and a shared lounge.
Small Bed & Breakfast
Being a bed and breakfast with wellness and spa facilities, it provides a cozy and relaxing environment. The combination of wellness and accommodation makes it ideal for a relaxing stay.
4-Star Bed & Breakfast
This hotel features a jacuzzi, spa, and gym. It offers breakfast and comfortable accommodations. The hotel is designed for relaxation and wellness.
Room Types
Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room features a TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as an inner courtyard view. The unit has 3 beds.
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
One-Bedroom SuiteFeaturing a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a tea and coffee maker. This suite features soundproof walls, TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit offers 2 beds.
StudioOffering free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The air-conditioned studio offers a TV with cable channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 2 beds.
Comfort Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as an inner courtyard view. The unit has 3 beds.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room provides a TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as an inner courtyard view. The unit offers 2 beds.
Guest Reviews
9.1
Excellent
Location
The Wellness&Spa Hotel Astorya is ideally situated in a highly favorable location, offering the perfect blend of convenience and charm for those visiting Banja Luka. Guests consistently praise its proximity to the city center, which is just a short 10-minute walk away, allowing easy access to the vibrant heart of the city. Despite being located on a busy street, the hotel surprisingly maintains a quiet atmosphere, especially in the back rooms, ensuring a restful night's sleep.
The hotel serves as an excellent base for those looking to explore Banja Luka's attractions, including the nearby castle, all within comfortable walking distance. Its central setting, cleanliness, and accessibility are frequently highlighted by guests, alongside the merits of a refreshing wellness experience. The combination of a strategic location on the main road and the tranquility offered within makes the Wellness&Spa Hotel Astorya a standout choice for travelers seeking both convenience and relaxation.
Breakfast
Guests at the Wellness&Spa Hotel Astorya generally have positive impressions of the breakfast offerings. Many describe the breakfast as rich, excellent, and abundant, with a plentiful selection that leaves guests feeling full. The quality of the food consistently earns high marks, with phrases like very good, delicious, and even sublime being used. The hotel offers both a la carte options and freshly prepared dishes, with many guests enjoying the variety and abundance available. While a few remarks note a desire for a bit more variety, overall, guests appreciate the plentiful servings and wide choice. The service is efficient, with no mention of long waiting times, and the friendly staff further enhance the breakfast experience.
Rooms
At the Wellness&Spa Hotel Astorya, guests can expect impeccably clean rooms that consistently impress with their neatness and order. The facilities are praised for their cleanliness, with rooms being described as spotless and tidy. While some mention the standard double rooms as being on the smaller side, overall feedback highlights that the rooms are spacious and comfortable, with modern furnishings that ensure a pleasant stay. Guests appreciate the practical and functional setup, complete with necessary amenities such as a fridge, kettle, and stove.
The beds are frequently noted for their comfort, contributing to a restful stay. Despite some perceptions of limited room size, the space provided is generally seen as adequate to meet guests' needs. Additionally, the hotel offers a well-insulated environment against noise, enhancing the overall comfort for guests. The presence of a garage for car parking is a convenient perk for those traveling by vehicle. Overall, the hotel strikes a positive chord with visitors, providing a clean and comfortable retreat with all essentials in place.
Beds
At Wellness&Spa Hotel Astorya, guests frequently highlight the comfort of the beds, with many describing them as comfortable, cozy, and clean. While there are a few mentions of firmness, the overall sentiment leans towards positive experiences, with beds often referred to as good and notably comfortable. Although a minority found the beds slightly on the hard side, most guests seemed to enjoy a restful sleep in the well-appointed rooms.
Cleanliness
Wellness&Spa Hotel Astorya consistently impresses its guests with its outstanding commitment to cleanliness. The hotel's hygiene standards are often praised, with admirably maintained facilities that ensure a tidy and clean environment throughout. Visitors frequently highlight the exceptionally clean rooms, which contribute to a comfortable and inviting stay. The property itself is described as very clean and well maintained, offering a serene atmosphere to unwind. Guests also cherish the cleanliness of the wellness area, noting it as clean and tidy—a true reflection of the hotel's dedication to providing a refreshing experience.
From spotless accommodations to a wonderfully clean aura, each corner of the hotel speaks to its meticulous upkeep. Staff members are not only friendly and accommodating but also contribute to maintaining the hotel's commendable cleanliness standards. Whether it's the fragrant ambiance or the super-clean surroundings, guests find themselves delighted by the immensely clean and fresh environment offered by Wellness&Spa Hotel Astorya.
Staff
At Wellness&Spa Hotel Astorya, the staff consistently receives glowing praise from its guests. Visitors are quick to highlight the team's friendliness, approachability, and helpfulness throughout their stay. Many reviews commend the reception staff for being particularly welcoming and supportive. The youthful energy of the team is appreciated, with descriptors such as "wonderful" and "fantastic" used frequently. Guests mention the attentiveness and professionalism of the staff, emphasizing their ability to be responsive and accommodating to all queries. The hotel's location and breakfast also seem to resonate well with guests, complemented by the hospitable team that ensures a thoroughly enjoyable experience. With many staff members speaking English fluently, guests of various backgrounds feel well cared for, adding an extra layer of comfort to their visit. Overall, the kind, polite, and professional demeanor of the staff contributes significantly to the positive atmosphere at the hotel.
Wi-Fi
WiFi service at Wellness&Spa Hotel Astorya receives mixed feedback from guests. Many appreciate that WiFi is included in the price and highlight experiences of reliable, good, and excellent connectivity during their stay. However, others have encountered challenges, such as slow internet speeds and inconsistent WiFi on certain floors, particularly the second floor. Some guests also noted that WiFi performance could be improved, with instances where connectivity was limited to the bar area rather than extending fully into the rooms. Overall, while some guests enjoy satisfactory internet access, others feel there is room for enhancement in the WiFi experience.
Spa
Situated in a well-maintained hotel, the spa at Wellness&Spa Hotel Astorya offers a charming and tidy haven for relaxation and rejuvenation. Guests can enjoy a wellness area that boasts impressive facilities including a sauna, steam room, and jacuzzi, all of which contribute to an enjoyable and refreshing experience. The spa is known for its cleanliness and privacy, with private bookings allowing for a personalized experience. A great fitness room complements the wellness offerings, making it ideal for those looking to keep active during their stay. An excellent massage service is available, providing guests with the perfect opportunity to unwind further. The combination of friendly staff, affordable prices, and a spa area that receives high praise makes Wellness&Spa Hotel Astorya a recommended choice for those seeking quality wellness offerings.
Parking
The parking facilities at Wellness&Spa Hotel Astorya receive high praise from visitors for their convenience and reliability. Guests appreciate the spacious garage available for vehicles, with ample room to accommodate cars and motorcycles. The location of the underground garage provides assurance that vehicles are protected and secure. This private parking option is conveniently situated under the hotel, offering easy access to guests and adding a layer of security. Additionally, there's the possibility for free parking outside, along with the option to park directly in front of the hotel entrance. The combination of covered and secure parking makes this an attractive choice for those looking to safeguard their vehicles while enjoying a stay close to the city center. Overall, the hotel's parking arrangements are both practical and favorable for travelers.
No, Wellness&Spa Hotel Astorya doesn't have any pool.
Yes, a spa is available at Wellness&Spa Hotel Astorya.
No, Wellness&Spa Hotel Astorya doesn't allow dogs.
Yes, parking facilities are available at Wellness&Spa Hotel Astorya.