Banos-1.39953400,
-78.41901500,
Rafael Vieira Y Juan Montalvo(Show on Map)
9.1
Excellent
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Summary of reviewsHostal & Spa Casa Real is highly regarded for its outstanding guest experience, primarily driven by its exceptional location and services. Guests frequently celebrate the hostal's prime location, which offers the perfect balance of tranquility and convenience, being just a short walk from key attractions like the thermal baths and a scenic waterfall. The proximity to the town center enhances guest experiences, offering easy access to local amenities and landmarks.
Breakfast at Casa Real is another highlight, with patrons lauding the freshness and variety of the generous servings. The buffet, often accented by local specialties, coupled with stunning views of a waterfall while dining, sets a delightful tone for the day. Although a minority suggests a broader range, the accommodating staff compensate by going above and beyond to meet early service requests, further elevating the breakfast experience.
In terms of accommodations, the rooms are noted for their comfort, cleanliness, and spaciousness. Many guests appreciate the bright, comfortable spaces, with some enjoying additional features such as balconies. The cleanliness of Casa Real consistently garners praise, with the well-maintained and beautifully presented facilities meeting high standards. The emphasis on cleanliness and security reinforces the guests' peace of mind, while amenities like the hot tub and massage services contribute positively to their stay.
The staff at Casa Real stands out for their friendliness, attentiveness, and dedication to guest satisfaction. Luis, in particular, is frequently mentioned for his exceptional kindness and commitment to ensuring a personalized and thoughtful experience. Overall, the team's excellent service creates a welcoming and accommodating environment, making guests feel thoroughly at home.
The spa offers a relaxing retreat with its range of facilities, including a Jacuzzi, sauna, hammam, and Turkish steam bath, which guests find delightful. The requirement of a simple reservation for an hour of private access is appreciated, and the reasonably priced massages enhance the spa's appeal, offering a complementary aspect to the relaxing hostal experience.
In summary, Hostal & Spa Casa Real is highly praised for its strategic location, excellent breakfast, clean and comfortable rooms, exceptional staff, and enjoyable spa facilities, ensuring a memorable and rejuvenating guest experience. Show more
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Categories
Hostel with Spa
This hostel features a spa, offering guests a budget-friendly option for relaxation and wellness. It provides a range of spa services, making it a convenient choice for travelers looking to unwind.
Dog Friendly Hostel
This hostel is a popular choice for pet owners, offering spa facilities alongside comfortable accommodations. The combination of pet-friendly policies and relaxation options makes it an ideal choice for travelers who want to pamper themselves and their dogs.
Dogs Stay Free
Do you accept dogs in all rooms? Yes
Is there an extra charge? Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? Yes on special sheets.
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Emergency dog food
Waste-disposal bags
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Νο
Additional information Must not be left unattended in the room never
This hotel offers a range of accessible features including accessible parking, entire units located on the ground floor and entirely wheelchair accessible. Specific bathroom accessibility is noted with features like accessible baths, roll-in showers, walk-in showers, lower sinks, and shower chairs.
Small Hostel
This hostel offers a hot tub, spa and wellness center, and city views. It is highly rated by guests, providing a comfortable and enjoyable stay. The hot tub is a highlight, perfect for relaxation after a day of sightseeing.
Hostel Taking Steps Towards Sustainability
Hostel with Parking
Hostel for Yoga
Hostel where Dogs Stay Free
Room Types
Double Room with BalconyThe room features a private balcony, cable TV and a private bathroom with a shower. The balcony has hammocks and overlooks La Virgen Waterfall.
Suite with Spa BathThis 2-bedroom family room features city views, a cable TV, a sofa bed and a private bathroom with a shower.
Twin RoomFeatures TV, cable channels and private bathroom.
Quadruple RoomFeatures a double bed and 2 bunk beds, TV, cable channels and private bathroom.
Triple Room with Private BathroomThe triple room offers parquet floors and a tiled floor, as well as a private bathroom boasting a shower. The triple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as garden views. The unit has 2 beds.
Small Single RoomThis single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Queen Suite with Spa BathThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The unit has 2 beds.
Guest Reviews
9.1
Excellent
Location
Hostal & Spa Casa Real boasts an excellent location that is frequently praised by its guests. Nestled ideally in a central yet peaceful area, the hostal is perfectly situated for those wishing to explore the delights of the town without the disturbance of noise. Its proximity to key attractions such as the thermal baths and a beautiful waterfall is particularly highlighted, offering guests the convenience of a short walk to these popular sites. The location makes it easy for travelers to enjoy the city, all while appreciating a serene environment. Guests also enjoy the hotel’s closeness to the town center, making it a convenient and safe option for those who want to have quick access to amenities and local landmarks. With a stunning view of the waterfall and situated near the edge of town, Casa Real provides an appealing balance of tranquility and accessibility.
Breakfast
At Hostal & Spa Casa Real, guests consistently rave about the breakfast experience. Many describe it as delicious, with everything being fresh and served in generous quantities. The breakfast often includes a buffet with local surprises, adding a unique touch to the meal. The setting enhances the experience, with some guests enjoying their meals with spectacular views of a waterfall. While the majority find the breakfast options abundant and satisfying, a few noted they would appreciate a slightly more extensive offering. Nonetheless, the accommodating staff, who go above and beyond, including early service requests, leave a lasting impression. Overall, the breakfast at Casa Real stands out as a delightful start to the day, included in the price of stay, and is highly praised for its freshness and variety.
Rooms
Hostal & Spa Casa Real offers rooms that are consistently praised for their comfort and cleanliness. Guests frequently mention the spaciousness and comfort of the rooms, with some noting that they appear even larger than expected from the photos. Many rooms are described as clean and bright, contributing to a pleasant overall experience. The establishment is conveniently located in a peaceful area near the hot springs, which guests find appealing. Some guests appreciate features like rooms with balconies. However, a few reviews mention that some rooms have dated decor, and in certain instances, the rooms can feel small with limited space for luggage.
Cleanliness
Hostal & Spa Casa Real consistently impresses guests with its high standards of cleanliness. Visitors rave about the impeccably clean facilities, describing the hotel as incredibly well-maintained and in perfect condition. The emphasis on cleanliness is complemented by a beautiful interior, adding to the appeal of the location. Guests appreciate the comfortable environment, mentioning that both the service and accommodations meet exceptional standards. While the establishment prioritizes security by locking doors at night, staff respond promptly to guests' needs, ensuring a seamless experience. Amenities such as the hot tub and massage services enhance the overall stay, contributing to positive guest experiences.
Staff
Hostal & Spa Casa Real is consistently praised for its exceptional staff, creating a welcoming and accommodating environment for guests. The team is described as friendly, helpful, and attentive, with a special mention of Luis, who is highlighted as an exemplary host. He stands out for his remarkable kindness, personal attention, and a genuine dedication to ensuring guests' needs are met with thoughtfulness and care. The staff as a whole is recognized for their wonderful service, offering excellent information and assistance, contributing to an overall comfortable and enjoyable stay. Their organization and the effort they put into making guests feel at home leave a positive impression, underlining the kindness and generosity of the hosts as one of the standout features of staying at this establishment.
Spa
The spa at Hostal & Spa Casa Real is a pleasant retreat, featuring a variety of facilities that guests seem to appreciate during their stay. The spa offers private access, requiring just an hour's reservation for its complimentary use. Guests enjoy relaxing in the Jacuzzi, which is conveniently located on the top floor, and unwinding in the sauna, hammam, or Turkish steam bath. The combination of a steam room and dry sauna provides a range of options for relaxation. The opportunity to indulge in a reasonably priced massage, which guests report being quite satisfying, adds to the spa's appeal. Overall, the spa area is deemed a worthwhile and enjoyable addition to the hotel experience.
No, Hostal & Spa Casa Real doesn't have any pool.
Yes, a spa is available at Hostal & Spa Casa Real.
Yes, Hostal & Spa Casa Real welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hostal & Spa Casa Real.