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Green Wood Hotel & Spa

Bansko , Izvoro Str. (betolovoto Area) 1 (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGreen Wood Hotel & Spa emerges as a serene haven nestled near Bansko Resort, offering stunning mountain vistas and a peaceful ambiance that appeals to all types of travelers, particularly families. Its proximity to Pirin Golf adds luxury for golf enthusiasts. Although it is recommended for guests to have access to transportation due to its remote location, the calming surroundings make the effort worthwhile.

Guests consistently praise the breakfasts for being rich, varied, and delicious, contributing positively to the experience. While the dinner offerings elicit mixed feedback, the high-quality themed events are appreciated. Improvements could be made in consistency and variety, but many guests enjoy the flavors provided.

The hotel’s rooms are spacious and clean, ensuring a comforting retreat, with renovated spaces and mountain views enhancing the stay. Although furnishings may show signs of age, daily cleaning services maintain high standards of tidiness. The availability of apartment kitchens adds convenience, though they might lack full meal preparation equipment.

Cleanliness stands out as a notable strength, particularly in the spa and pool areas. The staff receive commendation for their friendliness and attentiveness, contributing to an inviting atmosphere despite minor issues with amenities and small TV sizes.

The spa experience is exceptional, complemented by top-notch facilities and attentive staff. Guests enjoy a clean and relaxing environment, with a variety of amenities like saunas and steam rooms heightening relaxation. Despite minor discrepancies between online descriptions and reality, the spa maintains a positive reputation.

The swimming facilities offer a clean and enjoyable space, especially for families. However, water temperature varies, with some finding it too cold, presenting an area for improvement. Overall, Green Wood Hotel & Spa offers a tranquil and rejuvenating retreat, backed by positive experiences that outweigh minor shortcomings.
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Aparthotel Taking Steps Towards Sustainability

This hotel is described as dedicated to sustainable practices with a minimal environmental impact. It reportedly utilizes locally sourced materials and energy-efficient amenities.

Aparthotel with Spa

The hotel provides spa facilities and comfortable accommodations. It offers guests a relaxing environment with access to various spa treatments and wellness amenities.

Aparthotel with Swimming Pool

Located in the Betolovoto area near Bansko, this hotel offers spa facilities and a swimming pool, making it a suitable option for guests seeking relaxation and wellness amenities.

Heated Pool Indoor Pool Outdoor Pool

Aparthotel with Gym

Offers a fitness area with standard equipment, integrated with its spa facilities. It is located in the Betolovoto area, providing a quieter environment.

Aparthotel with Outdoor Pool

This aparthotel offers an outdoor pool as part of its facilities for guests.

Aparthotel with Heated Pool

This "Hotel & Spa" confirms the presence of heated pool facilities. Its spa integration suggests a focus on providing relaxing and therapeutic water experiences.

Aparthotel near Ski Resorts

Small Aparthotel

Aparthotel with Tennis Courts

4-Star Aparthotel

Aparthotel with Indoor Pool

Room Types

Studio The studio's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

One-Bedroom Apartment This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The apartment's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. Boasting a terrace with garden views, this apartment also features a seating area and a flat-screen TV with satellite channels. The unit has 2 beds.

Two-Bedroom Apartment This spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The apartment's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. Boasting a terrace with garden views, this apartment also offers a seating area and a flat-screen TV with satellite channels. The unit has 3 beds.

Large Double or Twin Room The spacious twin/double room offers a seating area, heating, a terrace with garden views as well as a private bathroom featuring a shower.

About Green Wood Hotel & Spa

License: P4-025-0HH-A0

Guest Reviews

7.9

Good

Location

Nestled in a serene and tranquil setting, Green Wood Hotel & Spa offers a beautiful retreat near the Bansko Resort. Guests are treated to stunning mountain views that enhance the peace and quiet of the location. The hotel provides all the amenities necessary for families with children, making it a well-rounded choice for all types of travelers. Its proximity to Pirin Golf adds a touch of luxury for golf enthusiasts.

The location is often praised as being amazing and wonderful, perfect for relaxation away from the city's hustle and bustle. However, access to a car or the use of taxis is recommended since the hotel is situated outside of Bansko and Razlog. Despite this, the allure of the peaceful surroundings and the rejuvenating atmosphere makes the effort worthwhile. The hotel stands out as a clean and comfortable haven for those seeking a soothing escape.

Breakfast

The Green Wood Hotel & Spa garners favorable mentions in guest reviews when it comes to its breakfast offerings. Described frequently as rich, varied, and delicious, the breakfast experience seems to generally satisfy visitors who appreciate good quality food served in a buffet style. Many guests highlight the pleasant and decent nature of the breakfast, even pointing out the exceptional quality of both the breakfast and dinner. Although some reviews mention that more variety in the options would be welcome and that the breakfast leans heavily on savory items, it still manages to impress with its quality. There were, however, a few criticisms regarding the drinks and the occasional reference to leftovers, but these were less common. Overall, the breakfast, in conjunction with the location, contributes positively to the overall guest experience at the hotel.

Dinner

The dinner experience at Green Wood Hotel & Spa seems to evoke a mixed bag of impressions from guests. Many guests have positively noted the delicious and high-quality food, with some specifically appreciating themed dinners such as the Easter celebration, which featured good music and a cheerful atmosphere. However, there are recurring concerns about the lack of variety and availability of dishes. Some guests were disappointed by the low-quality and tasteless offerings, while others found the dinner options to be completely sufficient. Despite the buffet being available, the lack of an option to pay extra for it was pointed out. Overall, while some guests have relished the tasty and wonderful food, there is a noticeable call for improvement in consistency, variety, and availability to meet all dining expectations.

Rooms

Green Wood Hotel & Spa offers a comforting retreat with its spacious and clean rooms. Guests consistently praise the warmth and comfort they experience during their stay. Many find the size of the rooms impressive, with words like "massive" and "spacious" frequently used to describe the accommodations. Renovations have breathed new life into the rooms, ensuring visitors enjoy refreshed and pleasant environments. Although some note the furnishings show signs of aging, the overall cleanliness remains a standout feature, with daily cleaning services ensuring a spotless stay.

The apartments further enhance the experience with generous space, large beds, and some even boast stunning mountain views. However, it's important to note that while apartment kitchens are available, they may lack equipment for guests wishing to prepare full meals. Overall, Green Wood Hotel & Spa seems to provide a warm and comfortable environment for travelers seeking relaxation in roomy and tidy accommodations.

Cleanliness

Green Wood Hotel & Spa boasts a high standard of cleanliness according to confirmed guest reviews, particularly in its spa and pool areas where guests have praised the spotless conditions. The overall cleanliness throughout the hotel is frequently highlighted, with many guests noting clean and tidy facilities. Despite a few instances where rooms were reported as dirty, the general sentiment remains positive, with cleanliness at a commendable level. The staff are recognized for their friendliness and politeness, contributing to an enjoyable stay in a tranquil environment. Although there are some issues with room amenities and small TV sizes, the overall experience at Green Wood Hotel & Spa is one of calm and cleanliness.

Staff

The reviews of the Green Wood Hotel & Spa highlight the positive interactions guests experienced with the staff throughout various areas of the hotel. Visitors consistently noted the staff's kindness, attentiveness, and politeness, making patrons feel welcome and cared for during their stay. Receptionists received particular praise for being helpful and friendly, enhancing the overall guest experience from the moment of arrival. While the staff was mainly described as responsive and courteous, offering assistance readily, there were occasional remarks about some staff members in the restaurant being less cooperative. Despite this, the general consensus remains favorable, with most guests appreciating the smiling and supportive nature of the team, contributing to a clean and comfortable environment.

Spa

The Green Wood Hotel & Spa offers guests an exceptional spa experience with its top-notch facilities and attentive staff. Visitors consistently praise the cleanliness and pleasant atmosphere of the spa, highlighting its well-maintained indoor pool and the overall excellent condition of the spa center. The spa is uniquely divided into two floors, allowing guests to enjoy a variety of relaxing experiences. Both the sauna and steam room receive favorable remarks, contributing to the overall positive impression.

While the spa operates efficiently by reservation and provides access to massages, there are minor shortcomings, such as the absence of provided robes for guests. Additionally, some reviews mention that the bath area does not align with the hotel's online description, suggesting a gap between guest expectations and reality.

Nevertheless, guests appreciate the friendly service and the well-kept spa environment, ensuring a generally satisfying visit to this serene part of the hotel.

Pool

Green Wood Hotel & Spa offers a mixed experience when it comes to its swimming facilities. Guests highlight the cleanliness of the pool as a notable advantage, ensuring a pleasant and hygienic environment for swimmers. The indoor pool is frequently appreciated for being a nice feature, with its size being a particular benefit for families with children. However, the temperature of the water receives varied feedback. Some visitors find the indoor pool's water pleasantly warm, while numerous comments suggest that both the indoor and outdoor pools are generally too cold, with the outdoor pool described as freezing at times. This has made swimming a more daunting task for some, with only the most determined guests braving the chilly waters. Additionally, the indoor pool's small size compared to the hotel's capacity is occasionally mentioned, suggesting it may feel crowded during peak times. Overall, the pool area provides a clean and functional space, especially enjoyable for kids, but water temperature adjustments could significantly enhance the experience for all guests.

Yes, Green Wood Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Green Wood Hotel & Spa.

No, Green Wood Hotel & Spa doesn't allow dogs.

No, parking facilities aren't available at Green Wood Hotel & Spa.

Yes, Green Wood Hotel & Spa has a gym.

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