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Summary of reviewsVillage Plaza Hotel receives positive feedback for its strategic location, especially for travelers between major cities like Brasília and Rio de Janeiro. Its proximity to amenities such as a shopping mall, restaurants and a gas station, along with the convenience of ample parking, make it an ideal stopover despite the poor condition of the access road.
The breakfast is highly praised for its variety and quality, featuring a range of options from breads and cheeses to fresh cakes and fruits. Guests appreciate the cleanliness and efficient service, though vegetarians and vegans find the options limited. Dinner is also commended for generous portions at fair prices with the on-site pizzeria adding a cozy touch.
Rooms are frequently described as spacious, clean and comfortable with additional amenities like extra beds and fridges enhancing the stay. The hotel's high standards of cleanliness are consistently praised, along with the professional and friendly staff who contribute to a welcoming atmosphere. Specific employees are often recognized for their exceptional service.
Family travelers enjoy the spacious, family-friendly rooms and kid-focused amenities such as a recreation area and outdoor playground. Beds are generally comfortable and clean, although there are occasional mentions of smaller or firmer beds.
For business travelers, the hotel is noted as a cost-effective option with new facilities and a business-friendly environment. Free and abundant parking adds to the convenience, although the Wi-Fi service receives mixed reviews due to instability.
The hotel is accessible to some extent, offering features like accessible parking, but improvements are needed in areas such as ramps and room entry. Additionally, Village Plaza Hotel is pet-friendly, ensuring a comfortable stay for guests with animals.
Overall, Village Plaza Hotel provides a restful and pleasant experience with its strategic location, excellent breakfast, clean and spacious rooms and outstanding staff service, making it a popular choice for various types of travelers. Show more
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Hotel where Dogs Stay Free
This hotel has a free dog stay policy, making it a suitable choice for guests who wish to bring their dogs along without any additional charges.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Deluxe ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this apartment also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Deluxe Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.
Deluxe Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Deluxe Single RoomThis air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Presidential SuiteThe suite has 6 bedrooms and 6 bathrooms with a shower and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 6 beds.
Superior Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Superior Single RoomThis air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.
Guest Reviews
8.8
Excellent
Location
The Village Plaza Hotel is highly praised for its strategic location, especially for travelers. Positioned close to BR 040, it provides easy access for those journeying between major cities like Brasília and Rio de Janeiro, making it an ideal stopover. Guests appreciate its proximity to a shopping mall, restaurants, a gas station and other amenities, all within a peaceful walking distance. The convenient parking and easy-to-find location further enhance its appeal.
However, some note that the access road to the hotel is in poor condition with potholes and sections that are unpaved. While it's not centrally located in Barbacena, the hotel offers a quiet and restful environment, perfect for overnight stays. Despite its distance from the city center, its convenient setting near the highway and essential services make it a favorable choice for transient visitors.
Breakfast
Village Plaza Hotel's breakfast has garnered a wide range of opinions from guests, but the majority of comments praise the diverse and abundant options available. Many reviewers highlighted the breakfast as excellent, well-served and prepared with great care. Commonly mentioned are the variety of choices, including a selection of breads, cheeses, fresh cakes, fruits, juices and even mini pizzas. The quality and taste are frequently noted as very good to outstanding with particular enjoyment of the coffee and morning beverages.
Several guests appreciated the meticulous cleanliness and efficient service during breakfast, emphasizing the courteous and helpful staff. Freshness and attention to detail in presentation also stood out, contributing to a delightful morning experience. The restaurant's overall food quality, extending beyond breakfast to evening meals, was also commended for being delicious and reasonably priced.
However, some vegetarians and vegans found the breakfast options lacking, as most items contained animal products, limiting them to fruit selections. A few guests pointed out specific areas for improvement, such as the absence of certain items like orange juice and scrambled eggs, as well as requests for more varied or healthier choices. There were occasional mentions of weak breakfast offerings and dissatisfaction with reheated foods.
Overall, Village Plaza Hotel delivers a breakfast experience that is largely positive with many guests finding it to exceed expectations in both variety and quality.
Dinner
The Village Plaza Hotel offers a restaurant that is open on weekdays in the evenings, serving delicious, freshly made dishes at fair prices. Guests have praised the generous portions and the variety of the menu, which is reasonably priced. The on-site pizzeria is noted for adding a cozy touch to the dining experience, enhancing the hotel's appeal. The food options are abundant and tasty and the easy access to dining is appreciated by many guests.
However, there have been some mixed reviews regarding the dinner quality. Some guests mentioned that the dishes could be overly simple with reheated meals and tough meat being some of the highlighted concerns. Additionally, the restaurant only operates from Monday to Thursday, which may limit dining options for some guests. Despite these issues, the overall feedback indicates that the dining experience is generally positive with great prices and satisfying meals being recurring themes.
Rooms
Village Plaza Hotel is lauded by guests for its generously sized rooms, which are commonly described as spacious, clean and incredibly comfortable. Many reviews highlight the excellent room sizes with some rooms offering additional amenities like extra beds, fridges and balconies. The bedding is frequently praised for its comfort, adding to the overall cozy ambiance of the rooms.
The hotel’s cleanliness is another standout feature with guests often remarking on the impeccably maintained and tidy rooms. The air conditioning and well-built amenities further enhance the comfort of the accommodations.
A rich and varied breakfast leaves a positive impression on many visitors, complementing the overall experience with its ample variety and quality. Staff kindness and care contribute to making the stay even more pleasant.
However, a few reviews noted minor issues such as occasional noise in the hallways, flickering lights and some maintenance needs in particular rooms. Despite these, the general consensus is that Village Plaza Hotel provides comfortable, spacious and clean accommodations, perfect for a pleasant and restful stay.
Beds
Village Plaza Hotel's beds generally receive high praise from guests. The recurring theme is their remarkable comfort with many travelers highlighting the comfortable beds and pillows. Guests find the beds cozy with several mentioning the super comfortable and perfect bedding and pillows. Cleanliness of the sheets and bed linens is another positive point noted by visitors.
Different types of beds are available, including double beds, twin beds and king-sized options, which cater to various preferences. Despite some mentions of smaller bed sizes and certain instances of beds made by combining twins, most guests still found the bedding to be comfortable and clean.
However, there are a few critical remarks, including beds being too low, some being hard and uncomfortable and issues with bed linens or pillows having an unpleasant smell. The pillows received mixed reviews with some guests describing them as very comfortable while others found them hard or in need of replacement for being too thin or cushion-like.
Overall, while there are occasional issues with bed size and firmness, the consensus is that Village Plaza Hotel offers a satisfactory and often excellent sleeping experience with clean, comfortable and well-maintained bedding.
Cleanliness
When staying at Village Plaza Hotel, guests consistently praise its high standards of cleanliness and organization. The hotel is described as very clean with impeccably maintained common areas and guest rooms. Many highlighted the excellent and efficient cleaning services provided, ensuring that everything remains spotless and tidy throughout their stay. The staff's attention to cleaning protocols, including hygiene measures related to Covid-19, adds an extra layer of reassurance for guests. The facilities are also noted to be clean and comfortable, offering a pleasant environment for visitors. Despite a few negative comments about specific instances of room cleanliness and bathrooms, the overwhelming sentiment is one of satisfaction with the hotel's overall cleanliness and the professionalism of the cleaning staff.
Staff
Village Plaza Hotel garners significant praise for its exceptional staff across various guest reviews. Guests frequently laud the hotel's team for their attentiveness, friendliness and politeness, contributing to a welcoming and comfortable atmosphere. The reception staff, in particular, receives high marks for their efficiency and cordiality. Specific employees, such as Mr. João, are singled out for their helpfulness and amiable nature.
Customer service at the hotel is described as remarkable with the staff consistently demonstrating a high level of professionalism and empathy. Guests appreciate the quick responses from the staff and their ability to address needs promptly and effectively. The service quality is often highlighted as a standout feature with employees showing dedication to maintaining clean, well-run premises.
The hotel also receives positive feedback for small gestures such as offering water and tea at the reception, which enhances the overall guest experience. Words like courteous, respectful, proactive and extremely helpful frequently appear in the reviews, underscoring the staff's commitment to excellent service. Overall, the team at Village Plaza Hotel is recognized for its consistent efforts to provide outstanding hospitality, making guests feel valued and well-cared for.
Wi-Fi
Guests at the Village Plaza Hotel have shared mixed experiences regarding the Wi-Fi services. On the positive side, a few noted that the internet signal in their rooms was excellent and that the Wi-Fi worked perfectly fine. However, many reported challenges with the Wi-Fi, describing it as very unstable, weak or entirely nonfunctional. There were mentions of the internet signal being poor and the Wi-Fi varying significantly, contributing to unreliable connections. Some guests experienced frequent drops in service, lasting a couple of seconds and others noted that even making phone calls was difficult due to the weak signal. Overall, while there were pockets of strong connectivity, the predominant feedback highlighted issues with the hotel's Wi-Fi reliability and stability.
Parking
The Village Plaza Hotel provides notable parking amenities for its guests. The availability of ample and spacious parking is frequently highlighted with many commending the ease of finding a spot. Parking is often described as sufficient, covered and private, further enhancing the convenience for travelers. The hotel offers a monitored parking lot, ensuring an added sense of security for vehicles.
Guests appreciate the hotel's efforts to provide a good parking service with free parking included as a significant perk. There is also a garage available, making it flexible for different preferences. Although there are a few mentions of tight and insufficient covered parking spaces, the majority agree that the parking facilities are generally adequate.
Special praise was given to the receptionist for assisting with ride-sharing services, reflecting a commitment to enhancing guest experience. The need for exiting the car to request the gate to be opened was a minor inconvenience noted by a few. Overall, Village Plaza Hotel offers commendable parking features contributing positively to the guest experience.
Family
The Village Plaza Hotel stands out as an excellent choice for families looking for a comfortable and accommodating stay. The hotel boasts spacious, family-friendly rooms that are notably large and comfortable, ensuring ample space for every member of the family. The family atmosphere is further enhanced by amenities specifically geared towards family enjoyment and convenience, such as neighboring room options for larger groups.
For children, the hotel offers a well-equipped recreation area featuring a ball pit and bounce house, which contributes to a lively and engaging environment. Additionally, a small outdoor playground provides another option for kids to burn off energy while parents relax. The consistent praise for comfort and the variety of kid-focused activities make the Village Plaza Hotel a reliable recommendation for family stays.
Business
Village Plaza Hotel stands out as an excellent cost-benefit option, particularly for business travelers. It offers new facilities and common areas that support professional needs. Many guests highlight its suitability for business meetings, often recommending the hotel for its practicality and affordability. Although a few guests note that the ambiance might not always be perfect for work, the overall positive feedback suggests that it effectively meets business goals. With consistent mentions of good pricing, reliable internet and a business-friendly environment, Village Plaza Hotel is positioned as a prudent choice for business-related stays.
Accessible
Located in a convenient and good location, the Village Plaza Hotel offers some accessibility features for guests with disabilities. The hotel provides accessible parking and easy access, which are beneficial for those with mobility concerns. However, there are areas that require improvement. Guests noted the absence of an accessibility ramp and reported difficulty getting into the rooms. The access road was also mentioned as being of poor quality, complicating entry to the hotel. While the hotel does have some positive aspects regarding accessibility, additional features such as wider doorways and hand showers would enhance the overall experience for disabled guests.
Dog Friendly
Village Plaza Hotel is notably accommodating to guests traveling with pets, ensuring a pet-friendly environment throughout the property. The hotel welcomes pets with many guests appreciating the accessible and dog-friendly accommodations. It's evident that the hotel values the comfort of pets and their owners, allowing dogs to roam around rooms freely. This focus on pet-friendly services makes Village Plaza Hotel an inviting destination for animal lovers.
No, Village Plaza Hotel doesn't have any pool.
No, a spa isn't available at Village Plaza Hotel.
Yes, Village Plaza Hotel welcomes dogs.
Yes, parking facilities are available at Village Plaza Hotel.