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Hotel Monterrey

Barranquilla , Cra 44 # 74 - 83 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Monterrey is an attractive choice for travelers primarily due to its excellent central location within Barranquilla, providing easy access to key commercial areas, shops, drugstores and various dining options. Guests praise the hotel's proximity to public transportation and main roads, making it ideal for exploring the northern part of the city.

The hotel is recognized for its good value-for-money ratio, offering clean and comfortable facilities. The breakfast service stands out for its quality, hearty portions and presentation, consistently receiving commendations for its taste and early availability, which suits travelers' schedules. The friendly and attentive staff further enhance the guest experience, consistently providing excellent customer service from reception to housekeeping.

Cleanliness is another strong point with guests appreciating the well-maintained rooms and bathrooms, contributing to a pleasant environment. The parking facilities are also noted for their security and convenience, though the limited number of spaces can occasionally be an issue.

For families, the hotel creates a welcoming environment, although space constraints might not be ideal for larger groups. The business amenities and services are well-regarded with facilities like meeting and conference rooms contributing to its suitability for business travelers.

However, there are mixed reviews about the rooms. While some guests mention consistent cleanliness and adequate basic amenities, others note issues such as small size, uncomfortable bedding, maintenance problems and inconsistent WiFi connectivity. The beds, in particular, receive criticism for being old, hard and noisy, detracting from an otherwise generally comfortable stay.

Overall, Hotel Monterrey offers a solid option for budget travelers and business guests seeking decent comfort and excellent service without extravagant amenities, aligning well with its three-star rating.
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Hotel Taking Steps Towards Sustainability

This hotel has an eco-friendliness rating of 7.6 out of 10 from guest reviews. It offers complimentary toiletries and features rainfall showerheads, which are elements that can contribute to water conservation efforts.

Family Friendly Hotel

Located near family attractions like City Park, this property is conveniently located. It provides a comfortable environment for families.

3-Star Hotel

This hotel in Barranquilla provides comfortable accommodations with essential amenities. Its central location makes it convenient for exploring the city.

Business Hotel

Hotel with Parking

Room Types

Double Room This air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

Twin This air-conditioned twin room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Family Room This air-conditioned family room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

About Hotel Monterrey

License: 4177

Guest Reviews

7.6

Good

Location

Hotel Monterrey boasts an excellent location that guests consistently praise for being central, convenient and accessible. Positioned ideally within Barranquilla, the hotel is near key commercial areas such as Calle 72 and offers easy access to public transportation and main roads. Visitors find the proximity to shops, drugstores and a variety of restaurants particularly beneficial.

Despite some noise from surrounding music and traffic, the strategic placement of the hotel makes it an optimal choice for those looking to explore the northern part of the city. Guests appreciate the clean and comfortable facilities and many value the good quality-to-price ratio. There are mentions of good customer service and friendly, attentive staff that add to the overall positive experience.

The breakfast receives commendations for its quality, quantity and presentation, making mornings pleasant for those staying at the hotel. With a good reputation among tourists for nightlife and events, the hotel is recognized for its versatility in catering to diverse needs.

Though some reviews indicate the surrounding neighborhood might not be the most upscale, the strategic benefits and proximity to various points of interest make Hotel Monterrey a favored choice for visitors.

Breakfast

Hotel Monterrey garners considerable praise for its breakfast offerings. Guests frequently highlight the breakfast as very good, tasty and delicious, noting the hearty portions and inclusion of fresh fruit. Many reviews commend the breakfast's quality and presentation, describing it as complete and balanced with some mentioning an American-style menu. Reviewers also appreciate the breakfast service, often remarking on the attentiveness and friendliness of the staff, which enhances the overall dining experience.

However, there are occasional critiques concerning the variety of options. Some guests find the breakfast repetitive, suggesting that more diverse choices would improve their experience. Despite this, the majority of reviews reflect satisfaction with the breakfast, deeming it worth the money and a positive aspect of their stay at Hotel Monterrey. The facility's early breakfast availability at 06:30 also caters well to travelers' schedules, adding to the convenience factor.

In conclusion, while there is room for improvement in the variety of offerings, the breakfast at Hotel Monterrey stands out as a significant highlight, contributing to the overall positive guest experience.

Rooms

Guest reviews for 'Hotel Monterrey' reveal a mixed experience regarding the rooms. The prevailing sentiment highlights the small size of the rooms, often described as cramped and uncomfortable. Many guests found the rooms poorly maintained with issues such as bad paint jobs, damp smells and malfunctioning air conditioning and TV signals. Some even reported the presence of insects and dirty conditions.

However, it's worth noting that several guests appreciated the cleanliness of the rooms with consistent remarks about the rooms being always clean and well maintained in terms of hygiene. The basic amenities were deemed sufficient for basic needs, although the lack of electrical outlets and weak internet were points of concern for some.

Comfort was a hit or miss with certain reviews mentioning cozy and comfortable rooms while others experienced uncomfortable bedding and noisy environments. Maintenance issues, such as low water pressure, leaks and broken facilities, were frequently mentioned, detracting from the overall experience.

For guests considering a stay, it's advisable to manage expectations regarding room size and prepare for possible inconsistencies in room conditions and amenities.

Beds

The beds at Hotel Monterrey generally receive mixed reviews from guests with a significant portion of comments highlighting several areas for improvement. A common observation is that many of the beds are old and in need of urgent remodeling. Guests frequently describe the mattresses as being extremely hard with some even likening them to rocks. There are also mentions of mattresses that are damaged or have shape issues, contributing to an uncomfortable sleeping experience.

Noise appears to be another issue with several guests noting that the beds make a lot of noise, whether from loose supports or general wear and tear. Despite these concerns, a few guests did find the beds to be comfortable, indicating that the experience may vary depending on the room or specific bed.

In summary, while some guests have found the beds at Hotel Monterrey comfortable, many have reported that the beds are old, hard and noisy, detracting from an otherwise pleasant stay.

Cleanliness

Hotel Monterrey has garnered positive feedback from guests, primarily for its impressive cleanliness. Many reviewers noted that the rooms and bathrooms were consistently very clean with the daily cleaning services being particularly commendable. The hotel's hygiene and the upkeep of its facilities contributed to a pleasant and tidy environment, which was appreciated by most guests. Clean towels, clean blankets and spacious rooms further enhanced the overall sense of cleanliness and the premises were described as neat and well-maintained.

However, there were occasional criticisms regarding cleanliness issues in specific areas, such as bathrooms not being completely clean and some rooms having a musty smell or dirty walls, doors and windows. Additionally, a few guests were disappointed with other aspects of their stay, including the lack of ventilation, natural lighting and hot water, as well as the absence of an elevator. Despite these shortcomings, the majority of visitors were satisfied with the general cleanliness and the friendly service provided by the staff, which made their stay at Hotel Monterrey a comfortable experience.

Staff

The staff at Hotel Monterrey are frequently praised for their excellent attention and service. Reviews highlight the overall friendliness and professionalism of the hotel employees, including receptionists, waitstaff, bellboys and housekeeping staff. Many guests commend the staff for being very attentive, kind and always willing to help, ensuring a pleasant stay.

The reception staff is especially noted for their courteous interactions and good handling of reservations. Multiple guests have found the staff to be extremely responsive, polite and service-minded. Consistency in excellent customer service is a recurring theme with employees often going out of their way to provide solutions and respond to guest needs thoughtfully.

However, there are some isolated mentions of areas for improvement. A few guests pointed out a specific issue with one reception staff member, Miss Eliana, who was noted for less favorable interactions. In addition, there were mentions of delayed check-ins and specific instances where the reception staff was not as responsive as expected.

Overall, the staff at Hotel Monterrey receive high marks for their dedication to providing excellent service and making guests feel welcome with the vast majority of interactions being positive and helpful.

Wi-Fi

While staying at Hotel Monterrey, guests have reported challenges with the WiFi connectivity, particularly in the rooms. Many have noted that the WiFi signal doesn't reach their rooms with some even describing it as non-existent or unusable. The internet connection appeared to be unreliable, often dying or being insufficient for comfort and work-related tasks. However, on a positive note, the speed of the internet was commendable in the breakfast room, suggesting that trying to connect there might offer a better experience. Overall, while the internet service in the rooms left much to be desired, there are pockets within the hotel where the connection is more dependable.

Parking

Hotel Monterrey offers several parking options for guests with a focus on security and convenience. The private parking facility is noted as both necessary and complimentary, adding to the overall value. Guests often highlight the cleanliness and security of the parking area, ensuring peace of mind for those traveling by car. The ease of access and comfort of the parking service also receive positive feedback. However, the limited number of parking spaces can sometimes present a challenge, occasionally requiring the use of a nearby hotel's underground parking. Despite this, guests generally appreciate the reasonable pricing and good service associated with the hotel's parking options.

Family

Hotel Monterrey caters well to families, creating a welcoming environment for those traveling with children. Described as very suitable and friendly for families, guests note that the hotel provides a good family experience. The overall atmosphere is family-oriented, making it a good choice for those traveling with younger members. However, it may not be suitable for larger families due to space constraints. Some guests mentioned that children running and playing in the hallways can cause disturbances, particularly during early morning and late evening hours.

3 Star

Hotel Monterrey offers a reasonable choice for budget travelers seeking decent comfort without breaking the bank. While the hotel may lack some of the more luxurious amenities—such as a pool, expansive views and balconies—it compensates with good value for money. The internet photos are representative of the real hotel quality, setting clear expectations. It's a simpler and smaller establishment compared to high-end alternatives but remains adequate and fairly priced for what it provides. The overall service aligns well with what one would expect from a three-star hotel, striking a good balance between price and available services. Despite some limitations in modern amenities, the hotel is a solid option for those prioritizing cost-efficiency and basic comfort.

Business

Hotel Monterrey appears to be well-regarded for its business amenities and services. The cost-quality relationship is mentioned positively, suggesting that the hotel offers good value. The environment is described as respectful and business-friendly, providing a conducive atmosphere for work. Business travelers can benefit from the hotel's business center and facilities, including meeting and conference rooms, which are available and suitable for business meetings and conferences.

Internet connectivity is reliable and readily available for business use and the hotel’s proximity to business areas adds to its convenience. Coffee and tea are offered during meetings, highlighting thoughtful touches that enhance the working environment. Staff support for business travelers is generally favorable, although there are noted issues with invoicing and booking processes that could be improved for a smoother experience. Despite these drawbacks, the overall facilities and business-related services make it a good place for business conferences and trips.

No, Hotel Monterrey doesn't have any pool.

No, a spa isn't available at Hotel Monterrey.

No, Hotel Monterrey doesn't allow dogs.

Yes, parking facilities are available at Hotel Monterrey.

No, Hotel Monterrey doesn't have a gym.

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