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Summary of reviewsSituated in an upscale, safe neighborhood, Radisson Diamond Barranquilla impresses guests with its prime location that offers easy access to dining, shopping, and nightlife. The hotel's location, combined with its proximity to popular attractions and a variety of restaurants, adds significant value to visitors' experiences. The staff receives consistent commendations for their exceptional service, friendliness, and ability to communicate in English, which enhances the comfort and satisfaction of international travelers. Many cite the warmth and dedication of personnel like Mr. Guido and Luis as key contributors to their positive experiences.
The hotel's breakfast offering is another highlight, known for its diverse and delicious array of buffet options, enhanced by the attentive service of waitstaff like Alfonso. Despite occasional mentions of repetition, guests generally enjoy a satisfying breakfast experience. Rooms, while occasionally noted as smaller than expected, are praised for their modernity, cleanliness, and comfort, with several visitors lauding the spacious layouts and comfortable beds.
However, some areas receive mixed feedback. The pool, though appreciated for its rooftop views and cleanliness, faces criticism for limited hours, size, and lack of amenities like a bar service. Similarly, the overall infrastructure and room quality sometimes fall short of five-star expectations, with some guests noting maintenance needs and outdated features. Despite these critiques, the Radisson Diamond's strong service, convenient location, and comfortable accommodations make it a favorable option for those exploring Barranquilla, with many guests eager to return. Show more
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Hotel Taking Steps Towards Sustainability
As part of the Radisson Hotel Group, this hotel adheres to the Hotel Sustainability Basics program, focusing on reducing energy, water, waste, and carbon emissions. It offers 100% carbon-neutral meetings and is actively replacing single-use bathroom amenities with bulk dispensers.
Hotel for Honeymoon
Offers comfortable rooms and suites with great views, providing a relaxing and romantic atmosphere. Its excellent service and amenities make it a great choice for honeymooners.
Family Friendly Hotel
This hotel has great amenities and service. It is a good option for families seeking a comfortable stay.
Dog Friendly Hotel
Radisson hotels are often pet-friendly and offer a reasonable level of comfort and service. Although specific pet amenities aren't detailed, it's a reliable choice for travelers with dogs.
Hotel with Swimming Pool
Radisson Diamond Barranquilla stands out with its well-maintained swimming pool. The hotel offers a relaxing environment for guests seeking to unwind and enjoy their leisure time.
Outdoor Pool
Business Hotel
This hotel is part of the Radisson group, which often provides business facilities like meeting rooms and business centers.
Hotel with Parking
Radisson Diamond Barranquilla offers free parking, including an exclusive hotel-owned car park and marked disabled parking spaces, ensuring accessibility and ease of use.
Accessible Hotel
This hotel offers accessible rooms, including a 1 Queen Bed option that is wheelchair accessible and includes breakfast. It also features an outdoor pool and gym.
Hotel with Gym
Radisson Diamond Barranquilla includes a fitness center. The fitness facilities allow guests to keep up with their workouts.
Luxury Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Outdoor Pool
Room Types
King Suite with City View - Non-SmokingThe rooftop pool is the standout feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as city views. The unit has 1 bed.
Premium King Room with City View - Non-SmokingGuests will have a special experience as this double room provides a rooftop pool. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
Premium Queen Room with City View - Non-SmokingThe rooftop pool is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
Double Room with Two Double Beds with City View - Non-SmokingThe rooftop pool is a top feature of this quadruple room. Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 2 beds.
Premium Twin Room with City View - Non-SmokingThe rooftop pool is a top feature of this quadruple room. Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 2 beds.
King Suite with Whirlpool and City View - Non-SmokingThis suite boasts a rooftop pool and a hot tub. Featuring a private entrance, this spacious suite also comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.
Queen Room with City View - Non-SmokingThe rooftop pool is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
King Studio Suite with City View - Non-SmokingThis suite's standout feature is the rooftop pool. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.
Business King Room - Non-SmokingThis double room's special feature is the rooftop pool. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.
Queen Room - Accessible/Non-SmokingThe rooftop pool is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
About Radisson Diamond Barranquilla
License: 30052
Guest Reviews
7.9
Good
Location
Nestled in a prime spot of Barranquilla, the Radisson Diamond boasts an enviable location that guests repeatedly highlight as one of its greatest assets. Situated in an upmarket and safe neighborhood, the hotel offers easy access to an array of dining options, shopping centers, nightclubs, and even a supermarket. Its ideal location makes it convenient for those needing to move around the northern part of the city, with popular attractions and amenities all within walking distance.
The hotel is surrounded by numerous restaurants, which guests find appealing for its culinary variety within a short stroll. Its proximity to major shopping malls adds to the convenience for those looking to indulge in retail therapy or enjoy a leisurely day out.
Guests also speak highly of the friendly and attentive staff, who are always ready to assist with taxi services and recommendations. Cleanliness and comfort are consistently recognized, with the spacious rooms, cozy beds, and well-maintained amenities providing a pleasant stay. The rooftop pool area stands out as a clean and organized space to relax.
Overall, the Radisson Diamond's excellent location combined with good service and comfortable accommodations makes it a strong choice for visitors exploring Barranquilla.
Breakfast
Radisson Diamond Barranquilla has generated a buzz among guests for its breakfast offerings, with many highlighting the delightful variety and taste as standout features. A notable point of appreciation is the buffet-style breakfast, lauded for its diverse array of delicious options that cater to different palates. The breakfast experience is often enhanced by the attentive and friendly service provided by the hotel staff, particularly noted figures such as Alfonso the waiter, who adds a personal touch. While some reviews hint at areas for improvement, particularly in regards to repetition and basic elements, the general consensus skews positive, emphasizing the overall satisfactory and enjoyable breakfast experience. The breakfast's blend of options and service quality plays a significant role in the hotel’s appeal, contributing to the sense of satisfaction among guests.
Rooms
Radisson Diamond Barranquilla offers a mixed experience when it comes to its guest rooms. Many visitors find the rooms to be small, occasionally noting that the dimensions don't meet expectations for the price or star rating. However, several reviews highlight spaciousness and modernity, with guests appreciating the room layout and cleanliness. Comfort is frequently praised, with descriptions of super comfortable spaces and clean conditions echoing across feedback.
While some guests feel the room amenities seem more basic than anticipated for a 5-star establishment, others are delighted by features such as attentive staff and spectacular breakfasts, enhancing their overall stay. The views from the rooms are another highlight that several guests appreciate, especially in newly renovated spaces. There are occasional complaints about noise due to poor soundproofing, along with issues like uncomfortable beds and insufficient lighting or power outlets. Yet, many visitors express satisfaction and are eager to return, drawn by excellent service, cleanliness, and the spacious, modern designs the hotel offers.
Beds
The Radisson Diamond Barranquilla offers a mixed experience when it comes to resting on its beds. Many guests praised the beds for being very comfortable, providing a restful night’s sleep and ensuring a pleasant stay. The rooms are described as providing clean and comfy beds that meet expectations, with several reviewers noting the comfort as a standout feature. Despite these positives, some guests did express dissatisfaction with the beds, mentioning issues such as hard mattresses, uncomfortable pillows, and dusty smells. These contrasting opinions suggest that while many visitors enjoy the comfort of the beds, improvements could enhance the experience for a portion of guests. Overall, guests seem to appreciate the cleanliness and comfort of the bedding, highlighting it as a generally positive aspect of their stay.
Cleanliness
The reviews of Radisson Diamond Barranquilla highlight a mix of experiences regarding the cleanliness and overall state of the hotel. Positively, many guests commend the hotel for its clean and cozy facilities, describing the rooms as well-maintained, tidy, and comfortable. Guests appreciated the cleanliness of the hotel, finding it spotless and well-organized, which contributes to a comfortable stay.
The hotel is also noted for its excellent location and pleasant staff, with many mentioning that the service in the restaurant was commendable alongside a satisfying breakfast experience. Despite the clean and spacious rooms, some guests did report issues like cockroaches, water leaks, humidity, and a general need for renovation, suggesting that the building feels old and rundown in some areas.
Moreover, there were complaints about the timing of room cleaning services and insufficient attention to certain details like windows and the cleanliness of specific bathroom fixtures. The inconsistency in cleanliness standards and maintenance has led some reviewers to feel that the hotel does not meet the expectations of a five-star establishment. However, the positive points in terms of service and certain aspects of cleanliness show that with some improvements, these issues could be addressed effectively.
Staff
Visitors to Radisson Diamond Barranquilla regularly highlight the exemplary service and dedication of the hotel staff. Guests are consistently impressed by the friendliness and attentiveness exhibited by the team, noting their approachability and commitment to providing excellent service. Reviews frequently commend the staff's ability to accommodate requests with a smile, underscoring the exceptional quality of customer service throughout the hotel.
The reception staff, and particularly individuals like Mr. Guido, receive praise for their exceptional attention to detail. Moreover, the team at the buffet, including long-standing members like Luis, is renowned for their superb service and attentiveness. Guests appreciate the professionalism and courtesy extended by all employees, making them feel well taken care of during their stay.
The consistent mention of the staff's friendliness and their ability to communicate in English adds to the positive experience, making it accessible and pleasant for international visitors. With admirable dedication, the team strives to make every stay as comfortable and enjoyable as possible, standing out in the areas of service and hospitality.
Pool
The pool at Radisson Diamond Barranquilla consistently receives mixed reviews, with guests appreciating certain features while highlighting areas for improvement. Among the positive aspects, the pool is often described as beautiful, clean, and offering a good view, particularly due to its rooftop location which allows for enticing vistas of the city. Guests also appreciate the overall hotel amenities, location, and excellent service.
However, there are several critiques focusing on the limited hours of operation, which pose a challenge for those with busy schedules. Some guests feel the pool lacks basic elements expected from a five-star hotel, noting its small size and maintenance issues. Although the pool area is generally nice, there have been mentions of neglect concerning its upkeep. Additionally, the absence of a bar service by the pool and the lack of atmosphere contribute to the need for improvement in the pool area's organization and overall service.
5 Star
The Radisson Diamond Barranquilla presents a mixed bag of experiences for its guests. Those visiting for its service will find themselves in good hands, as the hotel staff's attention and assistance have received praise akin to what one would expect from a five-star establishment. Guests note the hotel's convenient location and commend the facilities, ambiance, and comprehensive breakfast offerings, which seem to align well with the pricing.
However, when it comes to the overall infrastructure and room quality, some visitors express disappointment. Feedback points to a need for maintenance, with the facilities and rooms described as somewhat dated and smaller than anticipated for a brand of Radisson's caliber. There is also a significant disparity noted between the advertised star rating and the actual experience, with several guests questioning the accuracy of its five-star classification. Despite these critiques, the satisfactory service and convenience contribute to a generally positive stay, leaving several guests willing to recommend the hotel and return in the future.
Yes, Radisson Diamond Barranquilla has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Radisson Diamond Barranquilla.
Yes, Radisson Diamond Barranquilla welcomes dogs.
Yes, parking facilities are available at Radisson Diamond Barranquilla.