Airport Hotel Basel - Convenient & Friendly

Basel 47.57362700, 7.56348500 , Flughafenstrasse 215 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
Info Dynamism, flexibility and warmth; these make Airport hotel the perfect springboard for both business and leisure travelers.
Summary of reviewsAirport Hotel Basel - Convenient & Friendly garners overwhelmingly positive reviews from its guests, especially for travelers seeking convenience and quality service near Basel's airport. The strategic location is frequently praised, as it offers easy access to both the airport and the city center via reliable public transportation. The complimentary shuttle service and the provision of a Basel Card for free public transit are notable perks highlighted by visitors.

The hotel’s breakfast service, available as early as 4:00 am, stands out for its variety, including both hot and cold options and its quality. Despite some guests finding the breakfast on the expensive side, the general consensus is that it is worth it due to the richness and organization. Dinner at the onsite Hangar 9 restaurant also receives high marks, although some guests wished for more variety and later room service options.

Guests consistently commend the rooms for their cleanliness, spaciousness and modern decor with many mentioning amenities like coffee machines and high-quality bedding. The quiet and comfortable environment makes it a restful place, perfect for both short stays and business visits.

Cleanliness across the hotel is another strong point with numerous reviews praising the spotless rooms and well-maintained facilities. The staff's friendliness and helpfulness significantly enhance the guest experience with particular mentions of personalized service from longstanding staff members.

For those looking to stay fit, the hotel offers a well-equipped fitness center, which guests find particularly beneficial. Parking also receives favorable reviews with options for free or paid secure underground parking, though some found the fees and instructions somewhat unclear.

Families find the hotel accommodating with spacious family rooms and kid-friendly amenities, making it a suitable choice for weekends and trips with children. The beds are generally comfortable, though there are a few minor criticisms about pillow and mattress quality.

Despite being rated as a three-star hotel, many guests feel it exceeds this rating due to its cleanliness, practical amenities and helpful staff. The hotel is particularly recommended for business travelers for its extensive business facilities and convenient location near business hubs like Novartis.

Accessibility is generally praised with good transport connections and clean, accommodating rooms. However, there are occasional critiques about early check-in experiences and minor issues with room amenities.

Overall, Airport Hotel Basel - Convenient & Friendly is a highly regarded choice for both leisure and business travelers, offering a blend of comfort, convenience and excellent service.
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Categories
Family Friendly Hotel
Located in Basel, this hotel offers convenience for families traveling by air. While primarily an airport hotel, its 'friendly' description suggests a welcoming atmosphere for various guests, including families. [Provided list]

Business Hotel
The Airport Hotel Basel offers convenient access to the airport and essential business facilities. Its location is ideal for travelers with early flights or short business trips.

Hotel with Parking
This hotel offers convenient parking for travelers due to its proximity to the airport. The hotel is friendly and provides easy access for those with vehicles.

EV charging stations  


Hotel with EV Charging Stations
This hotel offers EV charging stations, including specific Tesla chargers. These charging facilities are available for guests.

3-Star Hotel
This hotel is conveniently located near the airport, making it ideal for travelers. It offers friendly service and essential amenities, ensuring a comfortable and stress-free stay.

Casino Hotel

Dog Friendly Hotel

Accessible Hotel

Hotel with Gym

Room Types
Business Double Room Renovated in August 2013, these colourfully styled room come with air-conditioning and a flat-screen TV with cable channels. Please note that extra beds are not available in this room type.

Triple Room Renovated in August 2013, these spacious room with a seating area and a bathtub and shower. It is air-conditioned and has a flat-screen TV with cable channels. Please note that extra beds are not available in this room type.

Business Single Room Colourfully styled room with air-conditioning and a flat-screen TV with cable channels. Please note that extra beds are not available in this room type.

Executive Double Room Spacious room with a seating area and a bathtub. It is air-conditioned and has a flat-screen TV with cable channels. Please note that extra beds are not available in this room type.

Family Room Spacious room with a sofa bed and a bathtub. It is air-conditioned and has a flat-screen TV with cable channels.

Guest Reviews
8.5
Very Good
Location
'Airport Hotel Basel - Convenient & Friendly' stands out for its strategic location, which is highlighted as a significant advantage by guests. The hotel is remarkably close to the airport, making it a top choice for travelers with early or late flights. It offers excellent connections with public transportation, including a frequent and free shuttle service to the airport, which many find incredibly convenient.

Guest reviews emphasize that the hotel is quiet despite its proximity to the airport, providing a peaceful retreat for travelers. Additionally, the hotel is well-situated for those looking to explore Basel with easy access to the city center via a reliable and frequent bus service. The bus stops right in front of the hotel, ensuring that getting around is straightforward.

The location is also noted as being particularly advantageous for business travelers with many reviews mentioning the proximity to Novartis and other business hubs. Guests appreciate the added amenities such as the availability of a Basel Card, which allows for free public transportation around the city.

Overall, the reviews consistently mention the friendly and efficient staff, clean and comfortable rooms and the added convenience of nearby bus stops and free airport shuttles. The combination of these factors makes 'Airport Hotel Basel - Convenient & Friendly' an excellent choice for both leisure and business travelers seeking easy access to the airport and the vibrant city of Basel.

Breakfast
Guests at Airport Hotel Basel consistently highlight the high quality and variety of the breakfast offerings. The breakfast buffet is described as excellent, extensive and well-stocked, catering to a range of preferences with both hot and cold options. Many appreciate its availability from as early as 4:00 am, which is especially convenient for early travelers. The express breakfast option is also noted for its good value and early start time at 4:30 am.

Guests commend the breakfast for being delicious, varied and well-organized, often describing it as rich and hearty. Friendly service from the staff enhances the breakfast experience, making it enjoyable and highly recommended. The breakfast room itself is noted to be airy and pleasant, which adds to the overall positive dining experience.

However, some guests find the breakfast to be rather expensive with a few mentioning that it should be included in the room price, given its cost. Despite this, the general consensus is that the breakfast leaves little to be desired in terms of quality and selection, making it a worthwhile addition to the stay at Airport Hotel Basel.

Dinner
The reviews for dinner at Airport Hotel Basel - Convenient & Friendly demonstrate a mix of experiences, mostly leaning positive. Many guests praised the dining experience, noting great food, particularly at the on-site Hangar 9 restaurant, which received numerous compliments for its tasty dishes and good atmosphere. The breakfast buffet also garnered positive mentions for its quality. Guests praised the restaurant for being open late, an added convenience for late-night arrivals. The attentive service and good price-performance ratio were highlighted positively as well. However, a few reviews pointed out limited food options and an absence of room service later in the evening. Some guests felt the dinner could have been better in terms of taste. Overall, despite a few criticisms, the dining experience at the hotel was generally well-received.

Rooms
The rooms at Airport Hotel Basel are consistently praised for their cleanliness and spaciousness. Guests frequently highlight the large, comfortable and well-furnished rooms, often mentioning the modern and attractive decor. Many appreciate the quiet and peaceful ambiance of the rooms, which are perfect for resting, especially after long journeys or early morning flights. Amenities such as coffee machines, kettles and good-quality bedding enhance the comfort level.

Rooms on higher floors offer beautiful city views, adding an extra touch of luxury to the stay. The practical and well-thought-out bathrooms with excellent showers contribute to the positive experience. Despite occasional mentions of outdated decor or small size for some family rooms, the overall sentiment is that the rooms are very clean, functional and practical for a short stay close to the airport.

Guests also noted the helpful and friendly staff, which further adds to the pleasant experience at the hotel. Although a few reviews pointed out minor issues such as non-functional air conditioning or an odd smell, these seem to be exceptions rather than the rule. Overall, the rooms at Airport Hotel Basel are seen as very accommodating, clean and ideal for both short stays and those who need convenience to the airport.

Beds
Upon reviewing guest feedback for Airport Hotel Basel - Convenient & Friendly, it's evident that the beds are generally well-received with multiple mentions of comfortable and large beds. Visitors often found the king-sized and spacious beds to be excellent and conducive to a restful sleep. The rooms, described as very clean and quiet, further complemented the sleeping experience, allowing guests to sleep wonderfully.

However, there were a few areas noted for improvement. Some guests pointed out that the pillows were too small and soft, while others mentioned issues with the duvets either being too minimalist or too small for the bed. Additionally, negative remarks were made regarding the urgent need to replace certain mattresses and the poor quality of an additional single bed, which caused disturbances throughout the night due to its creaky nature.

Despite these issues, the majority of the reviews emphasized the comfort of the beds and the overall cleanliness of the rooms, making it a good choice for travelers looking for a restful stay near the airport.

Cleanliness
Airport Hotel Basel - Convenient & Friendly consistently garners high praise for its cleanliness. Guests frequently highlight the spotless rooms and well-maintained facilities. Phrases like super clean hotel, impeccable cleanliness and top-notch cleanliness are commonly used to describe the hotel's overall condition. Many reviews emphasize clean and spacious rooms and clean rooms wonderful lighting, indicating an attention to detail in housekeeping.

The hotel’s commitment to cleanliness, especially during the Covid period, is noted with mention of safety due to very adapted cleanliness to the Covid rules. Despite some isolated comments about dirty carpets in the lounge or occasional issues with dust, the overwhelming majority of feedback is positive.

Guests generally find the hotel to be very clean and quiet with clean, comfortable and big rooms providing a pleasant stay. The consistently high marks for cleanliness suggest that the hotel excels in maintaining a hygienic and tidy environment.

Staff
The reviews for 'Airport Hotel Basel - Convenient & Friendly' reveal that the staff's friendliness and helpfulness significantly enhance the guest experience. Many commended the staff for their warm welcomes at reception with some noting the attentiveness and courteous service they received. Specific mentions of staff members like Antonio and Dominick highlight personalized and thoughtful assistance, whether in organizing rooms or addressing late-night needs.

Guests consistently praised the hotel’s service, emphasizing the professional and supportive nature of the staff. Several reviews underscored the consistency in service quality, mentioning that many staff members have been with the hotel for years, contributing to a familiar and reliable atmosphere.

While the majority of feedback was overwhelmingly positive, praising the extremely friendly and helpful personnel, a few guests did note occasional lapses in patience and rare instances of unfriendliness, particularly during off-hours. Nonetheless, the positive interactions far outweighed the negative with reviews frequently highlighting the amazing service and the significant difference made by the staff's friendliness and professionalism.

In summary, the staff at Airport Hotel Basel stand out for their exceptional service, consistently friendly demeanor and dedication to guest satisfaction, making stays pleasant and memorable despite occasional minor hiccups.

Gym
The fitness center at Airport Hotel Basel - Convenient & Friendly is frequently mentioned in guest reviews. Guests appreciate the well-appointed gym located in the basement, describing it as a helpful facility for those who wish to maintain their fitness routine. The presence of a fitness center on-site is consistently noted and it is considered great and beneficial. While there was a mention of the gym not working at one point, the overall sentiment remains positive with multiple affirmations of the fitness room's convenience and usefulness.

Parking
The parking options at Airport Hotel Basel - Convenient & Friendly receive generally favorable reviews from guests. Notably praised are the secure underground facilities, which many found to be ample, sufficient and always available. Some guests specifically appreciated the hotel's free parking offerings, noting that there are possibilities for parking right in front of the hotel. Additionally, an underground garage option is also provided and deemed good by several reviewers.

Despite some positive feedback about free parking, there are mixed opinions about the costs associated with parking. While a few guests were content with the free parking in the garage, others mentioned an additional fee, which sometimes led to confusion with outside signage. The cost for parking, often cited as CHF 15 per night, was considered expensive by some reviews. Ultimately, even though parking could be tricky to locate and comes with a fee at times, the overall parking experience is generally regarded as positive due to the availability, security and convenience of the options provided.

Family
Airport Hotel Basel is ideal for families, offering spacious and practical family rooms that provide great comfort. Families have found the hotel convenient and friendly, especially when needing to catch an early flight. The family-sized bedrooms and separate rooms for kids contribute to a satisfying stay. The hotel's service has been praised for being great and particularly accommodating for families, making it a favorite for weekend trips in Basel with children. Overall, the hotel stands out as a great option for a family stay due to its comfort and kid-friendly amenities.

3 Star
Airport Hotel Basel is often perceived as deserving an additional star due to its impressive cleanliness and practical setup. Many guests found the hotel to be very clean, maintaining fine hygiene standards which exceeded the expectations for a three-star rating. The helpfulness of the staff was frequently highlighted, contributing to the overall positive experience. While some felt that the facilities in the room could have been better and that the price was a bit high for a three-star hotel, others believed the overall offerings were more than satisfactory for the rating. Despite some mixed opinions about value for money, the hotel is generally seen as a clean, practical and convenient choice.

Business
Airport Hotel Basel - Convenient & Friendly is highly regarded for its suitability for business travelers. The hotel offers large rooms equipped with good desks, making it ideal for work. Business professionals will appreciate its extensive business facilities, including a well-equipped business center and meeting rooms. Reviewers continually highlight the hotel's convenience for business trips and its target-oriented boutique nature. Despite some issues with the check-in process and reception service, the overall standard of the hotel is praised as wonderful and helpful. The location, combined with its business-friendly amenities, makes Airport Hotel Basel a top choice for professionals on the go.

Accessible
The Airport Hotel Basel stands out for its convenient and accessible location, particularly due to its proximity to the airport, making it an ideal choice for travelers. Guests have noted that the hotel is easy to reach with accessible options available, including bus connections. The rooms are reported to be very clean and nice and presumably accessible for those with disabilities. However, a few drawbacks were mentioned, such as a less welcoming reception experience for early arrivals with small children and insufficiently clear terms regarding deposits. Some guests also cited difficulties with heating regulation and concerns about the carpeting, which may pose issues for those with allergies. While the breakfast area could be noisy at times, many guests appreciated the hotel's overall accessibility and convenient location.

Casino
The Airport Hotel Basel offers convenient access to an adjacent casino, which many guests found to be a positive aspect of their stay. Despite the casino being next door, the hotel managed to maintain a quiet environment, allowing for restful accommodations. Guests appreciated the hotel’s proximity not only to the casino but also to the bus stop and airport, enhancing its accessibility. The casino itself was described as bustling and fun with some experiencing great satisfaction during their visits. There were helpful staff and tips available and a 5CHF voucher for the casino added a nice touch. Overall, the casino's presence was a notable feature for many visitors, contributing to a good location and overall enjoyable stay.


No, Airport Hotel Basel - Convenient & Friendly doesn't have any pool.

No, a spa isn't available at Airport Hotel Basel - Convenient & Friendly.

Yes, Airport Hotel Basel - Convenient & Friendly welcomes dogs.

Yes, parking facilities are available at Airport Hotel Basel - Convenient & Friendly.

Yes, Airport Hotel Basel - Convenient & Friendly has a gym.

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