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Summary of reviewsHotel Rheinfelderhof receives generally positive reviews, particularly for its superb location in Basel. Guests consistently highlight its proximity to key attractions and amenities, including shops, restaurants and significant landmarks. The hotel is conveniently situated near public transportation options such as tram and bus stops, making it an excellent base for both leisure and business travelers. The area is quiet yet vibrant, providing a pleasant blend of lively urban experiences and tranquility for restful nights.
The hotel's breakfast is well-regarded for its variety and quality, featuring a buffet with lactose and gluten-free options and delicious croissants. While some feel there could be more variety, the breakfast room's pleasant atmosphere and attentive staff add to the positive dining experience. Dinner at the attached restaurant receives favorable feedback for its authentic Swiss cuisine and reasonable pricing. The dinner menu is praised for its variety and good value, although some guests note occasional slow service and limited menu options.
Rooms at the hotel are noted for their cleanliness, modern amenities and functional layout, despite being described as small. Guests appreciate the comfortable beds, newly renovated bathrooms and daily towel changes, though the lack of air conditioning and room size can be drawbacks during warm days. The hotel's efforts in maintaining cleanliness are generally satisfactory with daily cleaning services and fresh towels provided regularly.
The staff at Hotel Rheinfelderhof contribute significantly to the positive guest experience, frequently described as friendly, helpful and multilingual. The receptionists and restaurant staff receive particular praise for their attentiveness and efficient service, creating a warm and inviting atmosphere.
Wi-Fi services at the hotel receive mixed reviews with some guests reporting a strong and reliable connection, while others face issues with slow and unstable signals. Parking is available but comes with challenges such as high costs, limited availability and logistical difficulties.
The hotel is family-friendly, offering accommodations suitable for families, friendly staff and a central location that provides easy access to nearby play areas and activities for children. Its vibrant nightlife with various bars, clubs and restaurants nearby, is both a draw and a potential drawback due to noise disturbances.
Overall, Hotel Rheinfelderhof is praised for its strategic location, friendly staff, clean rooms and good dining options, making it a reliable and practical choice for travelers seeking convenience and value in Basel. Show more
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Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly and offers a restaurant and breakfast. These amenities can contribute to a comfortable stay for guests with dogs.
Hotel near Nightlife Spots
Located in Birsfelden, Hotel Rheinfelderhof provides access to local bars and restaurants. While Birsfelden itself has limited nightlife, it's a short trip to Basel's more extensive options.
Hotel with Parking
Situated in Birsfelden, this hotel offers on-site parking. Guests can easily park their vehicles and enjoy their stay.
Family Friendly Hotel
Business Hotel
Room Types
Modern Triple RoomRoom with satellite TV.
Modern Single RoomSoundproofed room with satellite TV.
Modern Double RoomLarge and soundproofed room with satellite TV.
Deluxe Double RoomThis double room provides heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Single Room with BalconyThe unit has 1 bed.
Double Room with BalconyThe unit offers 2 beds.
Queen RoomThe unit has 1 bed.
Queen Room with BalconyThe unit has 1 bed.
Deluxe Double Room with BalconyThe unit has 1 bed.
Triple Room with BalconyThe unit offers 3 beds.
Guest Reviews
7.4
Good
Location
Hotel Rheinfelderhof boasts a superb location in Basel, a sentiment echoed consistently across numerous guest reviews. The hotel is described as ideally situated near a variety of key attractions and amenities, including shops, restaurants and significant landmarks. Its proximity to the city center and the historic old town is frequently highlighted, making it a convenient base for sightseeing.
Public transportation options are plentiful and easily accessible with tram and bus stops located right outside the hotel's entrance. The efficient transport links facilitate quick and straightforward travel to the Basel Bad train station, exhibition grounds and other points of interest, such as the Rhine river and various museums.
Guests appreciate the walkable distance to places like Marktplatz and Messeplatz, ensuring that everything they need is within easy reach, whether for leisure activities or business purposes. Additionally, the neighborhood around the hotel is vibrant yet remarkably quiet, providing a blend of lively urban experience with the tranquility needed for restful nights.
The hotel's central location combines urban conveniences with picturesque surroundings, such as the Rhine riverfront and charming streets suitable for leisurely strolls. Overall, Hotel Rheinfelderhof’s strategic positioning significantly enhances the overall travel experience in Basel, making it an optimal choice for both tourists and business travelers.
Breakfast
Hotel Rheinfelderhof offers a breakfast experience that balances variety, quality and attentiveness, though opinions vary on its overall execution. Served buffet-style from 6:30 to 10:00, the breakfast is praised for being well-stocked with lactose and gluten-free options available. Guests frequently highlight the breakfast buffet as rich, varied and satisfying, featuring delicious croissants and freshly fried eggs. Some describe the breakfast as excellent, extensive and beautifully presented with delicious coffee options and a good variety of choices.
The buffet includes continental selections, a variety of eggs and some bacon, which many find delightful and sufficient for the price. The freshness and taste of the food receive positive remarks and the breakfast room is described as pleasant and well-maintained, contributing to an enjoyable dining atmosphere. Staff attentiveness also adds to the positive experience.
However, some guests feel the breakfast could be more abundant and diverse, noting occasional limitations in variety and the need for more options. A minority mention disappointing experiences, citing a lack of freshness and insufficient offerings, especially at higher price points.
Overall, while Hotel Rheinfelderhof's breakfast earns high marks for its richness and variety, there is room for improvement in terms of expanding choices and ensuring consistent quality. Nonetheless, it generally provides a good start to the day, aligning well with the hotel's central location and affordability.
Dinner
The dinner experience at the Hotel Rheinfelderhof's restaurant generally receives favorable feedback from guests. Multiple reviews highlight the convenience of having an attached restaurant offering Swiss cuisine and reasonable prices. Guests appreciate the accessibility of meals from early morning until late at night, which is especially handy for those arriving late in the evening. The authenticity and quality of the Swiss dishes are frequently praised with descriptions of the food being fresh, delicious and well-prepared.
Many guests commend the variety and selection on the evening menu, noting that it is extensive and provides good value for money. The dinner options, including a choice of three menus, are often mentioned as a highlight of their stay. For guests on half-board, opinions are mixed; some find the choices limited, while others appreciate the quality and consider it a good deal.
Though the overall reception is positive, there are occasional criticisms regarding the limited menu options and the slow service. Some guests find the prices slightly high and there's mention of a decline in service quality over time. However, the large restaurant space that offers continuous service from 11 am to 11 pm stands out as a significant advantage, allowing for flexible dining schedules.
In summary, despite some critiques, the overall dining experience at Hotel Rheinfelderhof's restaurant is viewed positively with particular praise for the quality and taste of the food, making it a recommended option for guests looking for convenient and authentic Swiss dining.
Rooms
Hotel Rheinfelderhof offers rooms that are consistently characterized as small with many guests describing them as cramped and tiny. Despite the limited space, the rooms are often noted for their functional layout, modern furnishings and cleanliness. Guests appreciate the comfortable beds and the incorporation of modern amenities such as USB A and C connections, coffee makers and well-appointed, newly renovated bathrooms.
Several reviews highlight the immaculate cleanliness maintained in the rooms and daily towel changes, which contribute to a comfortable stay. The modern decor and spacious bathrooms in some rooms have also garnered positive remarks with some rooms offering beautiful views and small, pleasant balconies.
However, there are also criticisms regarding the room size with many mentioning the lack of space to maneuver around, particularly in single and attic rooms. The absence of air conditioning has been pointed out frequently, especially during warm days, leading to stuffy and overly warm rooms. Some rooms also have issues like broken mini-fridges, poorly isolated doors and occasional maintenance needs such as cracked walls and outdated furniture.
Despite these drawbacks, guests find the location convenient, being just a few steps from the city center and overall feel that the rooms, though small, are well-equipped for short stays and offer good value for the price, especially in Switzerland. The efficient room layout ensures that all necessary amenities are available, making it suitable for travelers seeking a practical, no-frills accommodation.
Beds
Hotel Rheinfelderhof offers an experience with mixed reviews when it comes to bed comfort. Many guests highlighted the comfort of the beds, describing them as very comfortable and featuring excellent mattresses. The bedding, including duvets and pillows, received favorable comments for being pleasant and comfortable. The beds were often noted to be very clean and well-maintained with guests appreciating the overall sleep quality.
However, some guests found the mattresses too soft, which led to issues like sagging and poor support, affecting their sleep quality. A handful of reviews mentioned that the beds can be on the smaller side, particularly the single beds, which could be a drawback for those preferring more space. There were also remarks on beds being too soft for some guests, causing discomfort.
Despite these criticisms, the general sentiment towards the beds at Hotel Rheinfelderhof leans positive with a significant number of guests finding them comfortable and conducive to a good night's sleep.
Cleanliness
Hotel Rheinfelderhof consistently receives positive remarks regarding cleanliness from its guests, particularly highlighting the well-maintained rooms and bathrooms. Many travelers note the daily cleaning service with fresh towels provided regularly. Rooms are described as very clean organized and peaceful, contributing to a comfortable stay. The cleanliness of both the bathroom and the room often receives commendations with some guests specifying that they are immaculate and well insulated.
However, there are occasional mentions of areas requiring improvement, such as dusty hairdryers, dirty carpets and murky windows. Some guests noted specific issues like mold in the shower, hair on the sink and dirty fitted carpets, indicating inconsistency in cleanliness standards. Despite these occasional setbacks, most reviews suggest that the hotel's efforts in maintaining cleanliness are generally satisfactory, providing a good value for the price offered.
Overall, the consistent praise for the hotel's cleanliness, especially the rooms and bathrooms, stands out as a significant aspect of guest satisfaction, making it a reliable choice for travelers prioritizing hygiene.
Staff
The reviews for Hotel Rheinfelderhof paint a picture of a consistently friendly and welcoming staff. Guests often highlight their experiences with the hotel's employees, describing them as kind, helpful, attentive and courteous. Many reviewers specifically compliment the receptionists for their excellent service, noting their ability to communicate in multiple languages, which includes English and Spanish. The staff members are frequently mentioned as being especially accommodating and going above and beyond to meet guest needs, be it through providing public transport guides, lending assistance in the restaurant or ensuring a smooth check-in and check-out process.
Positive feedback is given to both the reception and restaurant staff with mentions of reliable service and a personalized welcome. The Brazilian lady at reception stands out for her exceptional attention to guests. A few reviewers did note some instances of less favorable interactions, citing sporadic availability or less friendly encounters with some staff members.
However, the overall consensus is that the hotel's staff create a warm and inviting atmosphere, contributing significantly to the comfort and enjoyment of their stay. Efficient, professional and always ready to help, the team at Hotel Rheinfelderhof positively enhances the guest experience.
Wi-Fi
Hotel Rheinfelderhof offers a mixed experience when it comes to their Wi-Fi services. On the positive side, some guests reported a hassle-free and strong Wi-Fi connection that worked perfectly in their rooms. There were mentions of good and sufficient Wi-Fi, making internet usage a smooth experience for several visitors. For some, the internet connection was reliable with good signals and satisfactory performance.
However, many other guests faced issues with the Wi-Fi, describing it as slow, weak or even terrible. Connection problems were frequent with reports of unstable signals and interrupted service. Some found the Wi-Fi unusable at times with the signal being particularly weak in certain areas. VPN users might also encounter difficulties due to blocked connections.
In summary, while there are instances of reliable internet service, the overall consistency of the Wi-Fi at Hotel Rheinfelderhof is variable with a significant number of guests experiencing issues that impact their connectivity.
Parking
Hotel Rheinfelderhof offers several parking options, though reviews indicate mixed experiences. The underground parking, available for CHF 25 per day, is secure and located just 1-2 minutes from the hotel. However, it may be tight and hard to access due to limited signage and a single key system for entry. Some guests appreciated the convenience and security, mentioning the garage was well-organized and nearby. Others noted the high cost of parking both at the facility and in surrounding areas, highlighting that it can be very expensive. Limited availability and the need for prior arrangement were frequent points of concern with some guests finding parking options not directly connected to the hotel structure. Motorcycle parking gets a nod for easy availability. Overall, while secure parking is available, its convenience comes at a considerable expense and with some logistical challenges.
Family
Hotel Rheinfelderhof offers a familiar and friendly atmosphere that many guests appreciate. With a focus on providing family-friendly accommodations, the hotel features triple rooms and spacious bathrooms that cater to families. Although there are no specific facilities for children to play within the hotel, the location offers convenient and easy access to nearby play areas and activities suited for kids, making it easier for solo parents or families to keep their young ones entertained.
The welcoming staff, known for their politeness and friendliness, contribute to a pleasant stay for families and children alike, regularly treating young guests with smiles. However, some guests have noted that certain family-related booking requests, such as adjacent rooms or quiet accommodations, were not always taken into account.
The hotel boasts a prime, central location, situated between two great streets, which is ideal for local exploration and supporting nearby businesses. This makes it a practical choice for families who wish to enjoy the surrounding attractions and dining options, such as the hotel’s own restaurant that some families enjoy frequently. Overall, Hotel Rheinfelderhof's key strengths lie in its friendly atmosphere, central location and accommodating staff, creating a generally positive experience for families traveling with children.
Nightlife
Hotel Rheinfelderhof is situated in an area bustling with nightlife, making it a prime spot for those who enjoy an energetic evening out. The location offers a variety of good bars, clubs and restaurants, ensuring ample options for guests who wish to explore local dining and entertainment. Several pubs and music venues are also nearby, providing diverse options for night-time activities.
However, the vibrant nightlife comes with its share of drawbacks, as the noise from the streets and bars can be quite noticeable, especially late into the night. Guests have mentioned the high traffic noise and occasional disturbances from party-goers and teenagers, which might affect those sensitive to sound.
For visitors who enjoy a lively atmosphere and don't mind the hustle and bustle, the plethora of nearby establishments will surely add to the experience. There are evening shows and various other entertainment options, making it an appealing choice for those looking to dive into the local nightlife scene. However, during the off-season, the nightlife appears less active, potentially providing a quieter stay.
Overall, Hotel Rheinfelderhof offers a convenient gateway to the energetic nightlife of the area with ample bars, clubs and restaurants to explore, but with the trade-off of potential noise disturbances.
Business
Hotel Rheinfelderhof in Basel is a practical choice for business travelers, particularly those attending conferences or trade fairs. The hotel's prime location is frequently highlighted, being exceptionally close to the Congress Center and the Basel Trade Fair, which makes it highly convenient for attendees. This placement is considered excellent for those needing quick access to these venues.
The staff at Hotel Rheinfelderhof are praised for being welcoming and helpful with business-related tasks, adding to its suitability for short business stays. Despite its utilitarian nature and 2-3 star level amenities, the hotel efficiently meets the needs of business travelers, offering essential services without unnecessary frills. The executive accommodations are deemed adequate, though some reviews mention a lack of larger working spaces, which might be a consideration for those needing extensive work areas.
The hotel offers a pleasant and classy breakfast buffet that caters well to business travelers, ensuring they start their day on a good note. Additionally, the cost is noted as being very affordable, which is beneficial for budget-conscious business trips.
However, not all feedback is positive. Some express dissatisfaction, citing that the hotel may not be suitable for extended business travel or those who require more comprehensive facilities, such as a fully-equipped business center.
In summary, Hotel Rheinfelderhof is ideal for short business trips, conference attendees and those looking for proximity to the trade fair or Congress Center, provided their needs align with what a 2-3 star establishment typically offers.
No, Hotel Rheinfelderhof doesn't have any pool.
No, a spa isn't available at Hotel Rheinfelderhof.
Yes, Hotel Rheinfelderhof welcomes dogs.
Yes, parking facilities are available at Hotel Rheinfelderhof.