Royal Hotel - Urban Living
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Summary of reviewsThe Royal Hotel - Urban Living, located in the northern part of central Basel, is highly praised for its exceptional location, offering unmatched access to public transport and proximity to key city attractions. Guests appreciate the ease of navigating the city, whether for business or leisure, and find the quiet ambiance a pleasant retreat from the bustling urban environment.
The rooms are notably spacious, clean, and designed with a minimalist aesthetic, providing comfort with modern amenities such as air conditioning, coffee makers, and large bathrooms. The hotel is particularly suitable for families, offering ample space and additional conveniences like baby cribs in family suites. The exceptional cleanliness of both rooms and common areas contributes to an overall positive experience, enhanced by the accommodating and friendly staff who are commended for their professionalism and helpfulness.
Breakfast receives positive feedback for its quality, fresh selection, and service, although there are occasional critiques regarding variety and availability during renovations. The beds are another highlight, often described as very comfortable, leading to restful nights despite minor preferences regarding mattress firmness.
WiFi is generally reliable, supporting guests' connectivity needs, though some report occasional inconsistency. Parking is conveniently situated in a garage opposite the hotel, with discounts available for guests, although some challenges in locating the entrance are noted.
Despite a few concerns about the hotel not fully meeting the expectations of a four-star rating, particularly regarding decor and staff availability, Royal Hotel - Urban Living remains a favored choice for comfort, strategic location, and attentive service in an urban setting.
Categories
The rooms are notably spacious, clean, and designed with a minimalist aesthetic, providing comfort with modern amenities such as air conditioning, coffee makers, and large bathrooms. The hotel is particularly suitable for families, offering ample space and additional conveniences like baby cribs in family suites. The exceptional cleanliness of both rooms and common areas contributes to an overall positive experience, enhanced by the accommodating and friendly staff who are commended for their professionalism and helpfulness.
Breakfast receives positive feedback for its quality, fresh selection, and service, although there are occasional critiques regarding variety and availability during renovations. The beds are another highlight, often described as very comfortable, leading to restful nights despite minor preferences regarding mattress firmness.
WiFi is generally reliable, supporting guests' connectivity needs, though some report occasional inconsistency. Parking is conveniently situated in a garage opposite the hotel, with discounts available for guests, although some challenges in locating the entrance are noted.
Despite a few concerns about the hotel not fully meeting the expectations of a four-star rating, particularly regarding decor and staff availability, Royal Hotel - Urban Living remains a favored choice for comfort, strategic location, and attentive service in an urban setting.
Hotel with Parking
It is located in Basel. It is conveniently located in the center of Basel, providing easy access and is easily accessible by car.
EV charging stations
Small Hotel
The Royal Hotel - Urban Living is praised for its perfect location and friendly, helpful staff. Rooms are spacious and comfortable, with excellent access to public transportation. Guests appreciate the cleanliness and convenient amenities.
Hotel with EV Charging Stations
Offers EV charging for guests. It is a solid choice for travelers seeking hotels with EV charging stations.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
4-Star Hotel
Guest Reviews
Nestled in the northern part of central Basel, the Royal Hotel - Urban Living boasts an impeccable location that is a highlight for its guests. Directly opposite the Badischer Bahnhof Basel, the hotel offers unmatched access to public transport, including trains, trams, and buses, making it a haven for those seeking convenience. The central location ensures easy navigation through the city, whether for business or leisure, and allows guests to reach the old town and city center with minimal effort. For those attending events, the proximity to the Basel fair is particularly advantageous. Despite its central positioning, the hotel enjoys a quiet ambiance, providing a peaceful retreat from the hustle and bustle outside. With spacious, modern rooms and accommodating staff, the hotel combines comfort with an ideal transit-friendly locale, ensuring a seamless stay for travelers. Whether arriving by car or public transport, guests consistently find the easy access and strategic location perfect for their needs.
Guests staying at the Royal Hotel - Urban Living have expressed diverse opinions about the breakfast offerings, with several highlights to note. Many guests praised the breakfast for being prepared with care and providing a good selection of fresh and varied options. The availability of freshly prepared eggs tailored to guests' preferences stood out as a particular favorite. Gluten-free options were made available on request, catering to diverse dietary needs, and the breakfast service was recognized as friendly and accommodating.
The breakfast, described by many as nice, good, or excellent, offered a range of delicious choices, with some guests finding it to be just the right size for their taste. However, a few mentioned that the breakfast was smaller than on previous visits, though it still met guests' basic needs. Some recognized the offerings as simple yet well-served.
On the downside, some critiques included the breakfast being too basic or meager, with instances of the buffet being sparse by certain times. During renovations, breakfast was temporarily outsourced to a kiosk and served à la carte or outside, which some guests perceived as a slight inconvenience, noting the limited selection.
Overall, while there are areas for improvement, the Royal Hotel - Urban Living's breakfast generally received positive feedback for its quality and service, making it a pleasant start to the day for many guests.
Royal Hotel - Urban Living consistently receives praise for its rooms, which are notably spacious, clean, and designed with a minimalist aesthetic. Guests frequently highlight the comfort and attractive furnishings, often appreciating the modern touches and functionality that the rooms offer. Many reviews commend the ample space provided, making it ideal for families, as well as the quiet atmosphere despite the central location near transport links like the train station and tram stop.
The hotel seems to successfully cater to those traveling both solo and with families, offering rooms large enough to comfortably accommodate multiple guests and their luggage. Moreover, the rooms are equipped with useful amenities including air conditioning, coffee makers, and kettles, contributing to an enjoyable stay. The bathrooms, often described as large and beautiful, further enhance the guest experience.
Aside from the amenities and design, the hotel's strategic location paired with attentive, friendly staff has left a positive impression on its visitors. The overall cleanliness, modern appearance, and thoughtful layout of the rooms ensure guests have a pleasant and relaxing stay, whether they're in suites or standard rooms. With such features, Royal Hotel - Urban Living proves to be a favorable choice for travelers seeking comfort and convenience in an urban setting.
At Royal Hotel - Urban Living, guests often highlight the comfort of the hotel's beds as a key aspect of their stay. Many describe the beds as comfortable, very comfortable, or even fantastic, contributing significantly to a restful night. The quality of the bedding is frequently praised, with compliments for cozy duvets and suitable pillows enhancing the sleep experience. Despite a few mentions of mattresses being somewhat firm or hard, guests still report satisfactory sleep quality, attributing good rest to the overall comfort and support provided by the beds.
Some minor issues are noted, such as deflated pillows requiring adjustment and occasional mattress firmness not to everyone's liking. However, these barely detract from the generally positive feedback on the bedding. The reviews suggest value for money, with the comfort level of beds being a standout feature. Additionally, the spacious rooms add to the overall appeal, creating a cozy and inviting atmosphere that guests appreciate. Though the bedding system, particularly duvets, might not suit all preferences, the hotel's commitment to guest comfort is evident through the quality and coziness of their beds.
Royal Hotel - Urban Living stands out for its exceptional cleanliness, earning praise from guests who appreciate its minimalist design and comfortable accommodations. Each room is noted for being clean, spacious, and modern, often exceeding expectations with its size and comfortable beds. The hotel doesn't just offer the appearance of cleanliness; it delivers a genuinely spotless environment both in the rooms and common areas. The bathrooms are well-maintained, with adequate amenities, adding to the overall sense of tidiness.
Guests also highlight the hotel's strategic location, making it a convenient choice for those attending events like congresses or musicals, easily accessible on foot. Staff are lauded for their accommodating nature, enhancing the overall guest experience. Quick and thorough responses to inquiries further reflect the hotel’s commitment to service. Whether visiting for business or leisure, guests find Royal Hotel a practical choice where all details of cleanliness, comfort, and functionality are well-considered.
At Royal Hotel - Urban Living, guests are continually impressed by the exceptional service provided by the hotel's staff. Visitors describe the reception team as superb, emphasizing their kindness, attentiveness, and professional demeanor. The staff's ability to communicate effectively in excellent English is frequently noted, ensuring a smooth experience for international travelers. Whether it's providing useful information or handling requests with efficiency, the staff consistently demonstrates warmth and friendliness, making guests feel welcomed and valued throughout their stay.
Guests appreciate the consideration and helpfulness shown by the team, highlighted by a thoughtful gesture like greeting guests with a cup of coffee. The hotel's personnel are lauded for their accommodating nature and willingness to go the extra mile to assist. Each interaction — from check-in to providing directions and addressing special requests — is marked by a commitment to excellent service. This dedication leaves a lasting positive impression, with guests often recommending the hotel to others based on the exemplary staff alone.
Overall, the Royal Hotel boasts a remarkably friendly and professional team, well-equipped to enhance the guest experience with their attentive service and warm hospitality.
The WiFi at Royal Hotel – Urban Living generally garners positive feedback from guests, highlighting its good quality and capacity. Many reviews note the speed and reliability of the connection, contributing to a satisfactory online experience. However, there are instances where guests encountered connectivity issues, with some needing to move to common areas to access the internet. Overall, while there are moments of inconsistency, the WiFi service is largely dependable and capable of meeting the needs of most visitors.
The Royal Hotel - Urban Living offers a mixed experience when it comes to parking facilities, with guests frequently highlighting the convenience of nearby options. Although the hotel itself lacks its own parking facilities, travelers find solace in the availability of a large, clean parking garage directly across the street. This underground parking is easily accessible, and guests benefit from a discounted rate for parking here. Some visitors appreciate the significant size of the parking lot and its short walking distance from the hotel, enhancing its practicality for those staying in the bustling inner city. Additionally, the hotel offers discount cards for local transport and activities, a perk that some find valuable in mitigating the cost of parking in the area. However, several reviews also mention challenges such as the difficulty in locating the entrance to the parking garage and the high expenses associated with parking in the nearby Messeplatz area. Despite these drawbacks, the proximity and condition of the parking garage seem to be favorable points for guests seeking convenience in an urban setting.
Nestled conveniently near the city center, the Royal Hotel - Urban Living stands out as a top choice for families seeking comfortable accommodations. The hotel offers spacious family rooms that can comfortably host up to five guests, providing ample room for both relaxation and play. These rooms feature thoughtful amenities such as a bathtub and a kettle, catering to the needs of families with young children. The availability of a baby crib adds to the convenience for those traveling with infants. The cleanliness and size of the family suites are frequently praised, ensuring that families experience a pleasant and stress-free stay. This attention to detail, combined with the welcoming service, makes Royal Hotel - Urban Living an excellent option for families looking to explore the city while enjoying a comfortable haven.
Royal Hotel - Urban Living in Switzerland has faced criticism regarding its four-star rating, which many guests found questionable. Visitors commonly noted that the hotel’s facilities and services fell short of four-star expectations, likening the experience to that of a three-star establishment. The decor throughout the hotel, including the lobby under renovation and the breakfast room, was seen as uninviting and plain, lacking the harmony and warmth expected from a hotel of its supposed caliber.
Guests pointed out that the room furnishings felt cold and cheap, not aligning with a four-star experience. Concerns were raised about the limited availability of reception staff, a notable shortcoming for a hotel marketed at this level. This disparity between expectation and reality left guests feeling that the high prices were unwarranted given the minimal amenities offered. Overall, reviews suggest that the hotel may need to make significant improvements to meet the standards typically associated with a four-star rating.
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Location
Breakfast
The breakfast, described by many as nice, good, or excellent, offered a range of delicious choices, with some guests finding it to be just the right size for their taste. However, a few mentioned that the breakfast was smaller than on previous visits, though it still met guests' basic needs. Some recognized the offerings as simple yet well-served.
On the downside, some critiques included the breakfast being too basic or meager, with instances of the buffet being sparse by certain times. During renovations, breakfast was temporarily outsourced to a kiosk and served à la carte or outside, which some guests perceived as a slight inconvenience, noting the limited selection.
Overall, while there are areas for improvement, the Royal Hotel - Urban Living's breakfast generally received positive feedback for its quality and service, making it a pleasant start to the day for many guests.
Rooms
The hotel seems to successfully cater to those traveling both solo and with families, offering rooms large enough to comfortably accommodate multiple guests and their luggage. Moreover, the rooms are equipped with useful amenities including air conditioning, coffee makers, and kettles, contributing to an enjoyable stay. The bathrooms, often described as large and beautiful, further enhance the guest experience.
Aside from the amenities and design, the hotel's strategic location paired with attentive, friendly staff has left a positive impression on its visitors. The overall cleanliness, modern appearance, and thoughtful layout of the rooms ensure guests have a pleasant and relaxing stay, whether they're in suites or standard rooms. With such features, Royal Hotel - Urban Living proves to be a favorable choice for travelers seeking comfort and convenience in an urban setting.
Beds
Some minor issues are noted, such as deflated pillows requiring adjustment and occasional mattress firmness not to everyone's liking. However, these barely detract from the generally positive feedback on the bedding. The reviews suggest value for money, with the comfort level of beds being a standout feature. Additionally, the spacious rooms add to the overall appeal, creating a cozy and inviting atmosphere that guests appreciate. Though the bedding system, particularly duvets, might not suit all preferences, the hotel's commitment to guest comfort is evident through the quality and coziness of their beds.
Cleanliness
Guests also highlight the hotel's strategic location, making it a convenient choice for those attending events like congresses or musicals, easily accessible on foot. Staff are lauded for their accommodating nature, enhancing the overall guest experience. Quick and thorough responses to inquiries further reflect the hotel’s commitment to service. Whether visiting for business or leisure, guests find Royal Hotel a practical choice where all details of cleanliness, comfort, and functionality are well-considered.
Staff
Guests appreciate the consideration and helpfulness shown by the team, highlighted by a thoughtful gesture like greeting guests with a cup of coffee. The hotel's personnel are lauded for their accommodating nature and willingness to go the extra mile to assist. Each interaction — from check-in to providing directions and addressing special requests — is marked by a commitment to excellent service. This dedication leaves a lasting positive impression, with guests often recommending the hotel to others based on the exemplary staff alone.
Overall, the Royal Hotel boasts a remarkably friendly and professional team, well-equipped to enhance the guest experience with their attentive service and warm hospitality.
Wi-Fi
Parking
Family
4 Star
Guests pointed out that the room furnishings felt cold and cheap, not aligning with a four-star experience. Concerns were raised about the limited availability of reception staff, a notable shortcoming for a hotel marketed at this level. This disparity between expectation and reality left guests feeling that the high prices were unwarranted given the minimal amenities offered. Overall, reviews suggest that the hotel may need to make significant improvements to meet the standards typically associated with a four-star rating.
No, Royal Hotel - Urban Living doesn't have any pool.
No, a spa isn't available at Royal Hotel - Urban Living.
Yes, Royal Hotel - Urban Living welcomes dogs.
Yes, parking facilities are available at Royal Hotel - Urban Living.
No, Royal Hotel - Urban Living doesn't have a gym.
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