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Accessible, Family Friendly Hotels in Basildon
3 HOTELS IN AND AROUND BASILDONRanking can be influenced by the commissions we receive.
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Summary of reviews
Holiday Inn Basildon by IHG, receives overwhelmingly positive reviews particularly for its strategic location, accommodating staff and delectable breakfast offerings. Situated in the heart of Festival Leisure Park, the hotel offers guests convenient access to a variety of dining options, entertainment venues and shops. Despite being in a lively area, the hotel provides a tranquil retreat, enhanced by the availability of free parking which guests find highly convenient. Proximity to central London and major roads further boosts its appeal.
Guests consistently commend the breakfast experience as delicious and diverse with both continental and cooked options available. The breakfast area is praised for its cleanliness and the staff, particularly Sue, are highlighted for their exceptional service and attentiveness. This contributes to a positive start to the day for many visitors.
The dinner offerings also receive favorable reviews with guests enjoying quality meals in the restaurant and bar areas and appreciating the pleasant dining options. Although there are occasional remarks regarding limited menu choices and inconsistent quality, particularly with room service, the restaurant staff's attentiveness and service efficiency remain commendable.
The hotel's rooms are described as clean, comfortable and spacious, often equipped with large TVs and huge beds. Some rooms offer lovely views and family-friendly features. Though a number of guests note that certain areas of the hotel could benefit from renovation, the general sentiment is one of comfort and satisfaction with the room facilities.
Cleanliness is another strong point for the hotel with the rooms and public areas frequently noted for being spotless and well-maintained. Friendly and attentive staff contribute significantly to maintaining a high standard in this regard, despite occasional isolated issues.
The staff at Holiday Inn Basildon play a crucial role in enhancing the guest experience, often described as friendly, helpful and professional. Specific team members, such as those in the breakfast service, receive affectionate mentions for their exceptional service.
While the hotel offers free WiFi, guest experiences with internet connectivity vary with some praising its accessibility and speed, while others note issues with reliability and performance. Parking is generally appreciated for its ample space and convenience, though some guests express concerns about the cost.
Family accommodations are highly recommended with spacious family rooms that comfortably host both small and large families. The secure environment and thoughtful amenities make it a favorite for families with additional touches like goody bags for children adding to the appeal.
The hotel's beds are widely praised for their comfort, contributing to restful nights. Although there are occasional reports of worn mattresses or bed bugs, these instances do not detract from the overall positive feedback.
In summary, Holiday Inn Basildon offers a comfortable and well-located stay with highlights including excellent breakfast service, friendly staff and family-friendly features. Some areas, particularly the rooms, could benefit from updates to reach a uniformly high standard.
Guests consistently commend the breakfast experience as delicious and diverse with both continental and cooked options available. The breakfast area is praised for its cleanliness and the staff, particularly Sue, are highlighted for their exceptional service and attentiveness. This contributes to a positive start to the day for many visitors.
The dinner offerings also receive favorable reviews with guests enjoying quality meals in the restaurant and bar areas and appreciating the pleasant dining options. Although there are occasional remarks regarding limited menu choices and inconsistent quality, particularly with room service, the restaurant staff's attentiveness and service efficiency remain commendable.
The hotel's rooms are described as clean, comfortable and spacious, often equipped with large TVs and huge beds. Some rooms offer lovely views and family-friendly features. Though a number of guests note that certain areas of the hotel could benefit from renovation, the general sentiment is one of comfort and satisfaction with the room facilities.
Cleanliness is another strong point for the hotel with the rooms and public areas frequently noted for being spotless and well-maintained. Friendly and attentive staff contribute significantly to maintaining a high standard in this regard, despite occasional isolated issues.
The staff at Holiday Inn Basildon play a crucial role in enhancing the guest experience, often described as friendly, helpful and professional. Specific team members, such as those in the breakfast service, receive affectionate mentions for their exceptional service.
While the hotel offers free WiFi, guest experiences with internet connectivity vary with some praising its accessibility and speed, while others note issues with reliability and performance. Parking is generally appreciated for its ample space and convenience, though some guests express concerns about the cost.
Family accommodations are highly recommended with spacious family rooms that comfortably host both small and large families. The secure environment and thoughtful amenities make it a favorite for families with additional touches like goody bags for children adding to the appeal.
The hotel's beds are widely praised for their comfort, contributing to restful nights. Although there are occasional reports of worn mattresses or bed bugs, these instances do not detract from the overall positive feedback.
In summary, Holiday Inn Basildon offers a comfortable and well-located stay with highlights including excellent breakfast service, friendly staff and family-friendly features. Some areas, particularly the rooms, could benefit from updates to reach a uniformly high standard.
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Accessible
Family
Business
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Summary of reviews
Campanile Hotel in Basildon, East of London, receives overall positive reviews for its strategic location, friendly staff and value-for-money services. Many guests commend its convenience for both business and leisure, thanks to its proximity to major roads, retail parks and restaurants. Positioned in a quiet yet accessible area, the hotel allows for effortless travel around Basildon and beyond.
The breakfast and dinner experiences are well-received with guests appreciating the variety and quality of food options available. Breakfast boasts an extensive range of choices, including full English breakfasts and vegetarian options, receiving praise for being well-prepared and good value for money. Dinners are also noted for their freshness and reasonable pricing, although some diners mention the need for more staff during busy periods.
The friendliness and helpfulness of the hotel staff stand out prominently in guest reviews. The reception team, particularly individuals like Sofian, are frequently highlighted for their exceptional customer service. Both housekeeping and restaurant staff receive positive feedback for their cheerful and efficient approach, significantly enhancing the overall guest experience.
While the hotel is applauded for cleanliness in many cases, it faces criticism for outdated and worn decor and some rooms needing better maintenance. Guests note issues such as dirty carpets, stained bedding and unpleasant odors, suggesting that a refurbishment could significantly improve the quality of stay.
WiFi availability garners mixed feedback with some guests reporting strong, reliable connections and others experiencing difficulties connecting. Similarly, opinions on the beds vary with many praising their comfort, although complaints about old, soft mattresses and thin pillows suggest that updates in bed quality could be beneficial.
Families find the hotel to be a mixed environment, suitable for short stays with clean rooms and available facilities, but sometimes disrupted by noise issues and a perceived trucker-friendly atmosphere.
Parking facilities are one of the strong points with ample space and easy access frequently highlighted. The free, secure parking with CCTV surveillance is appreciated, though some guests note minor tidiness issues in the parking area.
Business travelers find the hotel practical and affordable, offering the essential amenities required for work-related stays, despite some noise disturbances and basic ambiance.
Overall, Campanile Hotel in Basildon provides good value for money, especially for short stays, thanks to its accommodating staff, convenient location and satisfactory breakfast and dinner options. Some areas, particularly rooms and cleanliness, would benefit from improvement to meet higher standards of comfort and satisfaction.
The breakfast and dinner experiences are well-received with guests appreciating the variety and quality of food options available. Breakfast boasts an extensive range of choices, including full English breakfasts and vegetarian options, receiving praise for being well-prepared and good value for money. Dinners are also noted for their freshness and reasonable pricing, although some diners mention the need for more staff during busy periods.
The friendliness and helpfulness of the hotel staff stand out prominently in guest reviews. The reception team, particularly individuals like Sofian, are frequently highlighted for their exceptional customer service. Both housekeeping and restaurant staff receive positive feedback for their cheerful and efficient approach, significantly enhancing the overall guest experience.
While the hotel is applauded for cleanliness in many cases, it faces criticism for outdated and worn decor and some rooms needing better maintenance. Guests note issues such as dirty carpets, stained bedding and unpleasant odors, suggesting that a refurbishment could significantly improve the quality of stay.
WiFi availability garners mixed feedback with some guests reporting strong, reliable connections and others experiencing difficulties connecting. Similarly, opinions on the beds vary with many praising their comfort, although complaints about old, soft mattresses and thin pillows suggest that updates in bed quality could be beneficial.
Families find the hotel to be a mixed environment, suitable for short stays with clean rooms and available facilities, but sometimes disrupted by noise issues and a perceived trucker-friendly atmosphere.
Parking facilities are one of the strong points with ample space and easy access frequently highlighted. The free, secure parking with CCTV surveillance is appreciated, though some guests note minor tidiness issues in the parking area.
Business travelers find the hotel practical and affordable, offering the essential amenities required for work-related stays, despite some noise disturbances and basic ambiance.
Overall, Campanile Hotel in Basildon provides good value for money, especially for short stays, thanks to its accommodating staff, convenient location and satisfactory breakfast and dinner options. Some areas, particularly rooms and cleanliness, would benefit from improvement to meet higher standards of comfort and satisfaction.
Categories
Accessible
Family
Dog Friendly
1 more hotel nearby!
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Summary of reviews
Orsett Hall is a luxurious hotel situated in a picturesque location with well-kept gardens and beautiful scenery. The hotel's design mixes modern and historical elements, giving it a private and up-to-date aura that guests truly appreciated. While the breakfast experience was mixed, the majority of guests enjoyed the lovely atmosphere and delicious food in the restaurant. The rooms were generally clean and comfortable with lovely bathrooms and great water pressure, although some guests encountered issues with cleanliness, dated decor or poor TV signal. Cleanliness is a highlight of the Orsett Hall hotel with many reviewers praising the hotel for being very clean and well-kept. The staff at Orsett Hall are a highlight of the hotel experience with exceptional customer service being a common theme. The spa facilities received mixed reviews, but many guests still found the general spa hotel to be a lovely venue and a relaxing getaway. Orsett Hall is the perfect destination for families looking for a short break in a relaxed and luxurious setting. The beds at the hotel have received mixed reviews, but most guests had a comfortable stay at Orsett Hall.
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Family
Accessible
Spa
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